li>Provide excellent customer service to, providers, members, member services staff, internal and external staff, and pharmacies regarding pharmacy benefits and claims, formulary, and pharmacy policy and procedures for all HealthPartners products (i.e. Fully Insured, Self Insured, Medicare, and Medicaid).
Three years recent Pharmacy Technician experience in a pharmacy that includes familiarity with pharmacy benefits, pharmacy claims, and working with difficult customers in person and via telephone; or three years Prior Authorization and pharmacy benefit experience at a pharmacy benefit company or health plan outside of HealthPartners/GHI.