p>QUALIFICATIONS AND EDUCATION REQUIREMENTS: • High school diploma or 2+ years of experience in Customer Service or relevant experience • Advanced skills in Microsoft Office Excel and Word • Microsoft NAV, Peoplesoft, and/or ERP system experience is a plus • Strong quantitative and analytical skills required • Ability to handle multiple and diverse tasks under deadline pressure • Ability to work with all levels of employees and management • Ability to work independently and in a team setting • Strong organizational skills, attention to detail, and follow-through • Effective communication skills, both written and verbal • Self-starter, energetic, and results-oriented . PHYSICAL ENVIRONMENT & REQUIREMENTS: • Climate-controlled office or home office environment • Continuously requires vision, hearing, twisting, and talking • Frequently requires sitting, standing, fine dexterity, and handling • Occasionally requires walking, climbing stairs, lifting (up to 20lbs), carrying, reaching, kneeling, pushing/pulling, bending, and crouching • Rarely requires climbing .