NewBilingual Claims Customer Service Representative Vaco LLCBilingual Claims Customer Service RepresentativeBrookhaven, GA$45,000–$50,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Executive Assistant Reed Smith USExecutive AssistantAtlanta, Georgia$31.54–$38.72Full timeThis role will deliver value in the following ways: central support resource for the leader and the practice team; an integrator connecting work streams that would otherwise remain siloed; a communicator linking the practice team, clients and the broader organization. Leveraging the Firm's Travel Department while overseeing all aspects of travel planning, logistics, details and execution, to attorney's preferences, aiming to be efficient with the attorney's time during business trips, and keeping client-related components of business trips at the forefront.
NewPhysical Therapy Assistant Wellstar Health Systems, Inc.Physical Therapy AssistantRoswell, GARevises goals/plan of care in collaboration with the physical therapist and patient/family * Provides ongoing patient/family education and training * Provides discharge instructions, follow-up and referral to community resources as appropriate * Acts as a referral source for staff, families, physicians on services and equipment related to rehabilitation services. The Physical Therapy Assistant, under the direction of the Physical Therapist collaborates in planning and implementing programs that help to restore or improve function in mobility, strength, coordination, and range of motion in patients suffering from disease or injury.
Guest Services Specialist Reed Smith USGuest Services SpecialistAtlanta, Fulton$19.95–$26.44Full timeLocated in the lobby and main reception areas, Guest Services staff are the first point of contact for visitors and are responsible for making them feel comfortable, directing them to their appointments, and meeting and assisting them during their stay. Strong customer service skills, the ability to accept accountability for all assigned responsibilities with a high level of diplomacy, the capacity to handle collaboration and competing priorities, timeliness, and positive attitude.
NewNurse Practitioner or Physician Assistant (Senior Health) One MedicalNurse Practitioner or Physician Assistant (Senior Health)ATLANTA, GA$143,900–$153,000 / yearOur seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. Subject to applicable law, proof of COVID 19 vaccination is required for employees and contractors who interact with patients, access a shared office space or engage with other team members, except where a medical or religious accommodation applies.
NewGA PRE-K Assistant Teacher - 2026-2027 Endeavor SchoolsGA PRE-K Assistant Teacher - 2026-2027Marietta, GA$16–$17 / hourAs an Assistant Teacher, you will assist with the implementation of age-appropriate curriculum, prepare and organize learning materials, and supervise children during all activities, including meals and naptime, to ensure a safe and positive learning environment. See Endeavor Schools, LLC Privacy Policy at https://www.endeavorschools.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewAssistant GA PreK Teacher Endeavor SchoolsAssistant GA PreK TeacherMarietta, GA$15–$17 / hourAs an Assistant Teacher, you will assist with the implementation of age-appropriate curriculum, prepare and organize learning materials, and supervise children during all activities, including meals and naptime, to ensure a safe and positive learning environment. See Endeavor Schools, LLC Privacy Policy at https://www.endeavorschools.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewAssistant Toddler Teacher $1500 Hiring Bonus! Endeavor SchoolsAssistant Toddler Teacher $1500 Hiring Bonus!Atlanta, GA$14–$16 / hourAs an Assistant Teacher, you will assist with the implementation of age-appropriate curriculum, prepare and organize learning materials, and supervise children during all activities, including meals and naptime, to ensure a safe and positive learning environment. See Endeavor Schools, LLC Privacy Policy at https://www.endeavorschools.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewAssistant Infant/Toddler Teacher Endeavor SchoolsAssistant Infant/Toddler TeacherAtlanta, GA$14–$16 / hourAs an Assistant Teacher, you will assist with the implementation of age-appropriate curriculum, prepare and organize learning materials, and supervise children during all activities, including meals and naptime, to ensure a safe and positive learning environment. See Endeavor Schools, LLC Privacy Policy at https://www.endeavorschools.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewAssistant Primary Teachers $1500 Hiring Bonus! Endeavor SchoolsAssistant Primary Teachers $1500 Hiring Bonus!Atlanta, GA$13–$16 / hourAs an Assistant Teacher, you will assist with the implementation of age-appropriate curriculum, prepare and organize learning materials, and supervise children during all activities, including meals and naptime, to ensure a safe and positive learning environment. See Endeavor Schools, LLC Privacy Policy at https://www.endeavorschools.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewAssistant Teacher Endeavor SchoolsAssistant TeacherPeachtree City, GA$14–$17 / hourAs an Assistant Teacher, you will assist with the implementation of age-appropriate curriculum, prepare and organize learning materials, and supervise children during all activities, including meals and naptime, to ensure a safe and positive learning environment. See Endeavor Schools, LLC Privacy Policy at https://www.endeavorschools.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewTravel Nurse RN - Registered Nurse First Assistant - $2,723 to $2,897 per week in Atlanta, GA Fusion Medical StaffingTravel Nurse RN - Registered Nurse First Assistant - $2,723 to $2,897 per week in Atlanta, GAAtlanta, GA$2,723–$2,897Qualifications:","IsTitle":false,"Elements":[["One year of recent experience as a Surgical First Assistant RN","Certified Surgical First Assistant (CSFA or CRNFA) certifications","Valid RN license in compliance with state regulation","Current BLS (AHA/ ARC) Certification"]]},{"Header":"Preferred Qualifications:","IsTitle":false,"Elements":[["ACLS (AHA/ARC) certifications","Other certifications and licenses may be required for this position"]]},{"Header":"Summary:","IsTitle":false,"Elements":["The Surgical First Assistant is responsible for providing advanced care directly assisting surgeons throughout surgical procedures. {"Segments":[{"Header":"Travel Surgical First Assistant - Registered Nurse","IsTitle":true,"Elements":["Company: Fusion Medical Staffing","Location: Facility in Atlanta, Georgia"]},{"Header":"Job Details","IsTitle":false,"Elements":["Fusion Medical Staffing is seeking a skilled Surgical First Assistant - Registered Nurse for a 16-week travel assignment in Atlanta, Georgia.
NewPer Diem Family Medicine Physician Assistant or Nurse Practitioner (Casual Employee) One MedicalPer Diem Family Medicine Physician Assistant or Nurse Practitioner (Casual Employee)ATLANTA, GAOur seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. Seeing patients with a broad array of patient needs; conducting a mix of acute, chronic, and well visits (not a panel-building role).
NewTravel Physical Therapy Assistant (PTA) - $1,111 to $1,339 per week in Kennesaw, GA AlliedTravelCareersTravel Physical Therapy Assistant (PTA) - $1,111 to $1,339 per week in Kennesaw, GAKennesaw, GA$1,111–$1,339Summary:The Physical Therapy Assistant (PTA) works under the supervision of a Physical Therapist to help implement treatment plans that improve patients' mobility, reduce pain, and enhance functional independence. They document patient progress, educate patients on home exercise programs, and collaborate with the healthcare team to support optimal recovery and overall quality of life.
NewTravel Physical Therapy Assistant (PTA) - $1,111 to $1,339 per week in Peachtree City, GA AlliedTravelCareersTravel Physical Therapy Assistant (PTA) - $1,111 to $1,339 per week in Peachtree City, GAPeachtree City, GA$1,111–$1,339Summary:The Physical Therapy Assistant (PTA) works under the supervision of a Physical Therapist to help implement treatment plans that improve patients' mobility, reduce pain, and enhance functional independence. They document patient progress, educate patients on home exercise programs, and collaborate with the healthcare team to support optimal recovery and overall quality of life.
NewTravel Physical Therapy Assistant (PTA) - $1,111 to $1,339 per week in Kennesaw, GA Fusion Medical StaffingTravel Physical Therapy Assistant (PTA) - $1,111 to $1,339 per week in Kennesaw, GAKennesaw, GA$1,111–$1,339Summary:The Physical Therapy Assistant (PTA) works under the supervision of a Physical Therapist to help implement treatment plans that improve patients' mobility, reduce pain, and enhance functional independence. They document patient progress, educate patients on home exercise programs, and collaborate with the healthcare team to support optimal recovery and overall quality of life.
NewTravel Physical Therapy Assistant (PTA) - $1,111 to $1,339 per week in Peachtree City, GA Fusion Medical StaffingTravel Physical Therapy Assistant (PTA) - $1,111 to $1,339 per week in Peachtree City, GAPeachtree City, GA$1,111–$1,339Summary:The Physical Therapy Assistant (PTA) works under the supervision of a Physical Therapist to help implement treatment plans that improve patients' mobility, reduce pain, and enhance functional independence. They document patient progress, educate patients on home exercise programs, and collaborate with the healthcare team to support optimal recovery and overall quality of life.
Travel Surgical First Assistant (SFA) - $2,782 to $2,959 per week in Atlanta, GA Fusion Medical StaffingTravel Surgical First Assistant (SFA) - $2,782 to $2,959 per week in Atlanta, GAAtlanta, GA$2,782–$2,959Essential Work Functions:Assist the surgeon during operative procedures by providing exposure, hemostasis, and other technical functions that help the surgeon perform a safe operation with optimal results for the patient. Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment.
NewTravel Physical Therapy Assistant (PTA) in Kennesaw, GA Concentric Healthcare StaffingTravel Physical Therapy Assistant (PTA) in Kennesaw, GAKennesaw, GAKey ResponsibilitiesImplement treatment goals, plans, and programs as established by the supervising Physical Therapist, including posture training, strengthening exercises, balance and coordination exercises, joint mobility, pain relief, and functional skills training. Train patients in locomotion using orthotics, prosthetics, and assistive devices such as canes, crutches, walkers, and wheelchairs; demonstrate proper guarding techniques and safety awareness.
ADVANCED PRACTICE CLINICIAN (APC) Primary Care (Milton) - Nurse Practitioner orPhysician Assistant Beebe HealthcareADVANCED PRACTICE CLINICIAN (APC) Primary Care (Milton) - Nurse Practitioner orPhysician AssistantMilton, GAAs appropriate, provide timely and accurate completion of Annual Medicare Wellness physicals in accordance with Beebe Medical Group policy and Medicare guidelines. Provide accurate and timely diagnosis and care management to patients with chronic illnesses, such as hypertension, diabetes mellitus and asthma.
NewExpanded Duties Dental Assistant JLM Dental StudioExpanded Duties Dental AssistantSmyrna, GA$24–$32 / hourProvide postoperative instructions with methods for infection control of the patients’ teeth and gums after procedures, answer any questions they may have about dental hygiene, and schedule appointments for patient care follow up. Must possess a Certified Dental Assistant (CDA) certificate or Registered Dental Assistant (RDA) state licensure by the Dental Assisting National Board's (DANB).
NewTravel Surgical First Assistant (SFA) - $2,652 to $2,947 per week in Atlanta, GA CrossMed Healthcare StaffingTravel Surgical First Assistant (SFA) - $2,652 to $2,947 per week in Atlanta, GAAtlanta, GA$2,652.30–$2,947Required Skills: Interpersonal Skills – ability to work with diverse personnel (professional and support staff) while maintaining a positive demeanor and professional appearance. Cognitive Demands - capable of managing frequent interactions with the public and customers and meeting deadlines under pressure.
NewTravel Surgical First Assistant (SFA) - $1,688 to $1,876 per week in Atlanta, GA CrossMed Healthcare StaffingTravel Surgical First Assistant (SFA) - $1,688 to $1,876 per week in Atlanta, GAAtlanta, GA$1,688.40–$1,876Required Skills: Interpersonal Skills – ability to work with diverse personnel (professional and support staff) while maintaining a positive demeanor and professional appearance. Cognitive Demands - capable of managing frequent interactions with the public and customers and meeting deadlines under pressure.
NewTravel Surgical First Assistant (SFA) - $1,235 to $1,372 per week in Atlanta, GA CrossMed Healthcare StaffingTravel Surgical First Assistant (SFA) - $1,235 to $1,372 per week in Atlanta, GAAtlanta, GA$1,234.80–$1,372Required Skills: Interpersonal Skills – ability to work with diverse personnel (professional and support staff) while maintaining a positive demeanor and professional appearance. Cognitive Demands - capable of managing frequent interactions with the public and customers and meeting deadlines under pressure.
NewDental Assistant Sage DentalDental AssistantAtlanta, GAWe are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for.
NewEndodontic Dental Assistant Sage DentalEndodontic Dental AssistantAtlanta, GAWe are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for.
Burger King Restaurant Assistant Manager GPS HospitalityBurger King Restaurant Assistant ManagerWoodstock, GAThe RAM supports the Restaurant General Manager in their efforts to develop a team of dedicated people, delivering great and friendly guest experiences and producing top line sales. They do this by learning, managing and teaching restaurant systems effectively to achieve goals, develop people and provide excellent service.
NewCustomer Service Assistant Alphabe InsightCustomer Service AssistantAtlanta, GA$48,000–$52,000 / yearYour goal will be to support customer inquiries, provide accurate information, and ensure a smooth service experience from start to finish. At Sphirea Plus, we believe that every event tells a story - one that inspires, connects, and leaves a lasting impression.
Assistant - Technical Customer Service Transaction Network Services IncAssistant - Technical Customer ServiceGA$24–$27 / hourThis includes understanding the process for requesting new codes and products, billing processes, troubleshooting issues with new and existing orders as well the process for escalating urgent issues to the proper chain of command. The Customer Support area is responsible for assisting customers by providing information about products and/or services, answering questions, and resolving problems and issues.
Assistant Customer Service Manager Wyndham Atlanta Buckhead Hotel & Conference CenterAssistant Customer Service ManagerAtlanta, GA$35–$40 / hourRestaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.
Assistant Customer Service Manager Tidewater ConsultingAssistant Customer Service ManagerMarietta, GeorgiaWe are looking for ambitious and creative forward thinkers, that will engage directly with clients in order to contribute fresh ideas to our sales and marketing teams. Tidewater specializes in the development of cutting edge marketing campaigns allowing us to safely generate revenue and extend company outreach for our top industry leading clients.
NewAssistant Customer Service Manager Tidewater Consulting ServicesAssistant Customer Service ManagerMarietta, GAWe are looking for ambitious and creative forward thinkers, that will engage directly with clients in order to contribute fresh ideas to our sales and marketing teams. Tidewater specializes in the development of cutting edge marketing campaigns allowing us to safely generate revenue and extend company outreach for our top industry leading clients.
Customer Service Representative - Temp PT (Arts Center & Spotlight Stage) City of AlpharettaCustomer Service Representative - Temp PT (Arts Center & Spotlight Stage)Alpharetta, GA$12–$17 / hourThe City of Alpharetta Recreation, Parks and Cultural Services Department is seeking Arts Center part time nights and weekends Customer Service Representative to support Arts Center & Spotlight Stage; to engage in the arts and communicate with knowledge and passion about the Cultural Services programs and events; offer guidance and support in all clerical aspects of the front desk as well as many other aspects of the facility and programs. Under general direction of the Cultural Arts Supervisor or Cultural Services Manager, performs a variety of clerical, customer service, art, and technical related duties including front desk and art exhibit greeter, marketing and art related projects assistance, data entry, public contact work in support of the Cultural Services Division, as well as technical support for Spotlight Stage performances.
NewCustomer Service Representative 530pm Headland Speed Queen Laundry - HeadlandCustomer Service Representative 530pm HeadlandAtlanta, GACustomer Service and Satisfaction: Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Purpose: Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store.
Customer Service Associate Candler Speed Queen LaundryCustomer Service Associate CandlerAtlanta, GAPosition Responsibilities: Primary: Customer Service and Satisfaction: Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Purpose: Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store.
Customer Service Representative, Restaurant Services (Shift: 12:30pm-9:00pm) Chick-fil-A Supply LLCCustomer Service Representative, Restaurant Services (Shift: 12:30pm-9:00pm)Atlanta, GADue to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs. • A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
NewCustomer Service Representative AtWork - MariettaCustomer Service RepresentativeMarietta, GA$16–$17 / hourWe are looking for experienced General Office and Administrative Assistants to assist our client in the Marietta/Kennesaw area. Additionally, candidates must be able to interact with clients, answer questions about their orders, and troubleshoot potential discrepancies within.
NewEntry Level Customer Service Representative Social Status Solutions LLCEntry Level Customer Service RepresentativeAtlanta, GAIf you consider yourself to be a people-person who loves interacting with others and making lasting memories, our Entry Level Customer Service Representative Role is for you! Entry Level Customer Service Representative Responsibilities: Work directly with consumers to assess their needs and preferences to ensure customer satisfaction .
Customer Service Associate Candler Speed Queen Laundry - CandlerCustomer Service Associate CandlerAtlanta, GACustomer Service and Satisfaction: Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Purpose: Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store.
CUSTOMER SERVICE REPRESENTATIVE Sunset FinanceCUSTOMER SERVICE REPRESENTATIVECarrollton, GAFull timeAnswers the telephone, posts customer payments, inputs new and refinanced loans into the loan software system, processes loan applications, and prepares refinance, former borrower and delinquency mail and text messages. The duties of a CSR are to wait on customers, take applications, investigate credit, take payments, refinance loans, work past due accounts by phone as directed by the manager, send out advertising letters, and complete other duties.
Customer Service Representative TRC Talent SolutionsCustomer Service RepresentativeAtlanta, GA$17–$20 / hourTemporaryThis role also supports key administrative functions including data entry, record management, and correspondence tracking in a healthcare-focused environment. As a Customer Service Representative, you will handle incoming calls, resolve inquiries, and ensure every interaction is professional, timely, and accurately documented.
NewCustomer Service Representative U HaulCustomer Service RepresentativeStockbridge, GAThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
NewCustomer Service Representative Arrow ExterminatorsCustomer Service RepresentativeAlpharetta, GAArrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.
NewAssistant Store Manager - Customer Experience PetSmartAssistant Store Manager - Customer ExperienceSmyrna, GA$23.81–$37.07 / hourPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership:Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
NewCustomer Service Representative At Your School (AYS, Inc.)Customer Service RepresentativeAtlanta, GAJob Overview: As a Customer Service Representative at AYS Inc, you will be responsible for providing excellent customer service to our clients and their customers. Join our team and help us provide exceptional customer service experiences to our clients and their customers.
NewCustomer Service Representative American Leak Detection of Greater AtlantaCustomer Service RepresentativeWoodstock, GAOur millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities. The Customer Service Representative at American Leak Detection of Atlanta is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs.
UI Customer Service Representative 1 State of GeorgiaUI Customer Service Representative 1Atlanta, GAAs a team member, takes a stable approach and ownership of work by providing clear and accurate communication to customers, anticipating problems or questions, and escalating issues as needed. The positions are located in the GDOL Offices at Atlanta/Sussex Building, Albany, Cartersville, Columbus, Dalton, Dublin, Griffin, Gwinnett, Houston, Macon, Milledgeville, Moultrie, Valdosta & Waycross.
NewCustomer Service Representative Precision Aviation GroupCustomer Service RepresentativeAtlanta, GAWith 25 FAA-approved repair stations, 27 locations worldwide, 1,100+ employees, and over 1.2 million square feet of production/distribution facilities, PAG offers comprehensive MRO services on over 200,000 product lines. Headquartered in Atlanta, Georgia and founded in 1993, Precision Aviation Group (PAG) is a leading provider of maintenance, repair, and overhaul (MRO) and value-added supply chain services to the aerospace and defense industries.
NewCustomer Service Representative - Printing AlphagraphicsCustomer Service Representative - PrintingRoswell, GA$11–$15 / hourAs an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.