p>Operations, Spares Fulfillment & Supply Chain: - Fulfillment Execution: Oversee end-to-end order management, Tool Down or urgent order expedites, contact and consignment replenishment and backlog tracking, ensuring alignment with customer SLA, reversal supply chain (RMA) processes, and 100% billing/invoice accuracy. Your goal is to eliminate customer tool down, maximize customer uptime, ensure high spares services fulfill rate, order fulfillment, new service sales opportunities (PM, retrofit, refurbish, spare parts) to reach revenue target and maintaining customer satisfaction.