Workplace Health & Safety Remediation Site Manager, Due Diligence and Remediation Amazon.com Services LLCWorkplace Health & Safety Remediation Site Manager, Due Diligence and RemediationBellevue, WAThese include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. You will be responsible for partnering with internal and external design, construction, and operating teams providing advice, support, and consultant oversight at impacted sites.
Assistant Manager - Branch Banking Heritage BankAssistant Manager - Branch BankingFederal Way, WA$31.83–$38.20 / hourThe Federal Way Branch is seeking an Assistant Manager - Branch Banking to ensure overall operational efficiency and soundness of the branch and proactively partner with the Branch Relationship Manager in leading a branch team to achieve service, sales, profitability and operational excellence in accordance with the Heritage Bank Mission, Vision, and Values. 3+ years’ recent experience in retail banking branch operations, sales and new accounts, to include a minimum of 2 years in a lead or supervisory role and demonstrated success in leading, coaching, and motivating a team, within a financial services industry – required.
Registered Nurse - RN Case Manager Professional Case ManagementRegistered Nurse - RN Case ManagerBasin City, WADuring the visits, the RN-Case Managers do physical assessments including vitals, ensure home safety with medical equipment and supplies, fill weekly medication planners and oversee skilled and non-skilled caregivers providing care in the client's home. Please contact Rick Carey at (866) 776-0127 x350 or at rick.carey@procasemanagement.com today to learn more about our opportunities where you can make a difference in your own career!
RN Case Manager - Paid Drive Time Professional Case ManagementRN Case Manager - Paid Drive TimePasco West, WADuring the visits, the RN-Case Managers do physical assessments including vitals, ensure home safety with medical equipment and supplies, fill weekly medication planners and oversee skilled and non-skilled caregivers providing care in the client's home. Please contact Rick Carey at (866) 776-0127 x350 or at rick.carey@procasemanagement.com today to learn more about our opportunities where you can make a difference in your own career!
Production Control Manager DCS CorpProduction Control ManagerJoint Base Lewis-McChord, WashingtonAA/AS from an accredited college or technical school in Industrial engineering or technology, business administration, operations management, or related degree with 6 to 7 years working in a repair or production plant. We’re seeking individuals who are excited to take on meaningful challenges, contribute to innovative solutions, and help shape the future of a fast‑evolving mission space.
Risk Manager DCS CorpRisk ManagerJoint Base Lewis-McChord, WashingtonMA/MS/MBA from an accredited college or university in Operations management, Risk Management, program management, Engineering or related degree with 7 to 10 years of experience as a Risk Manager within the DOD environment. We’re seeking individuals who are excited to take on meaningful challenges, contribute to innovative solutions, and help shape the future of a fast‑evolving mission space.
ILS Manager DCS CorpILS ManagerJoint Base Lewis-McChord, WashingtonILS administration, including supply, purchasing, provisioning, design, reliability, validation and maintainability analysis of complex mechanical or electro-mechanical systems/equipment per DOD requirements. We’re seeking individuals who are excited to take on meaningful challenges, contribute to innovative solutions, and help shape the future of a fast‑evolving mission space.
Junior Project Manager DCS CorpJunior Project ManagerJoint Base Lewis-McChord, WashingtonBA/BS from an accredited college or university in Business, accounting, program management, operations management, engineering with 5 years of progressive experience in managing technical projects in a military hardware/software development environment. We’re seeking individuals who are excited to take on meaningful challenges, contribute to innovative solutions, and help shape the future of a fast‑evolving mission space.
Design Configuration Manager DCS CorpDesign Configuration ManagerJoint Base Lewis-McChord, WashingtonWork closely with program management, systems engineers, quality managers and representatives, draftsmen and design/manufacturing engineers in a concurrent engineering environment. A focus on either configurations management, logistics, engineering, technical support and/or management of advanced networks for military vehicles and equipment.
Senior Program Manager DCS CorpSenior Program ManagerJoint Base Lewis-McChord, WashingtonMA/MS/MBA from an accredited college or university in Business, accounting, programming management, operations management, engineering with 10 years managing Government programs, 3 of which is in a supervisory capacity. Perform technical program management, budgeting, scheduling, trade-off analysis, lifecycle costing, risk management, supportability, test and evaluation, and requirements development.
Contracts Manager DCS CorpContracts ManagerJoint Base Lewis-McChord, WashingtonMA/MS/MBA from an accredited college or university in Business, Finance, Contracts, Law or other related degree with 8 to 10 years of experience as a contract’s administrator working within the DOD environment. We’re seeking individuals who are excited to take on meaningful challenges, contribute to innovative solutions, and help shape the future of a fast‑evolving mission space.
Service Manager RDO Equipment Co.Service ManagerPasco, WAFull timeLead a talented team of technicians as a Service Manager at RDO Equipment Co. In this position you'll manage workorders, oversee scheduling, build customer relationships and create a supportive, productive shop environment. Tight-knit team: Going to events outside of work multiple times per year, like baseball and hockey games, brings this team closer.
Branch Manager Washington FederalBranch ManagerClarkston, WA$80,170–$94,268 / yearFull timeThis high-impact role focuses on driving business development and sales, particularly with small businesses, while growing deposits, originating loans, and expanding client relationships through cross-selling additional services. Branch Managers must: Reflect the corporate values of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline and service.
Customer Experience Manager PhilipsCustomer Experience ManagerBothell, WA$129,000–$205,000 / yearYou're the right fit if: You have 2+ years of experience managing consumer care communication tools for high-volume consumer products, including supporting the development, launch, and lifecycle management of physical products. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
Contracts Manager Janicki Industries Inc.Contracts ManagerHamilton, WA$126,708–$140,000 / yearFull timeThe team partners closely with Leadership, Engineering, Program Management, Estimating, Finance, Supply Chain, and Operations to support proposal development, risk assessment, contract negotiation, and execution of aerospace and defense manufacturing programs. Additionally, because of Janicki’s work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment.
Customer Experience Manager CRH PlcCustomer Experience ManagerTacoma, WA$80,000–$100,000 / yearOur portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard hardscape, Echelon Masonry, RDI railing, Catalyst Fence Solutions, Sakrete packaged concrete, Amerimix mortar, Pebble Technology International pool finishes, and Techniseal sands and sealant technologies. Were a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products.
Care Manager RN - Clinical Resource Management Providence St. Joseph HealthCare Manager RN - Clinical Resource ManagementRichland, WAFull timeKadlec is the home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all digital outpatient imaging center as well as a number of other innovative services and programs. Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding region.
PT Customer Experience Manager Nights and Weekends The Michaels Companies IncPT Customer Experience Manager Nights and WeekendsMarysville, WA$18–$23.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
FT Customer Experience Manager, Burlington WA, Store 2753 The Michaels Companies IncFT Customer Experience Manager, Burlington WA, Store 2753WA$18–$23.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerTukwila, WA$22.75–$25.60 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
NewFull-Time Customer Experience Manager The Michaels Companies IncFull-Time Customer Experience ManagerVancouver, WA$18–$23.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager Brilliant Earth Group IncCustomer Experience ManagerSeattle, WA$70,000–$92,000 / yearThe interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call! As one of the fastest growing e-commerce jewelers in the world, we''re searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.
Sr. Technical Program Manager , Customer Experience and Business Trends AmazonSr. Technical Program Manager , Customer Experience and Business TrendsSeattle, WAKey job responsibilities - Drive end-to-end ownership of performance metrics reporting to leadership, ensuring data accuracy and reliability - Build and maintain strategic relationships with engineering leaders, directors, and Vice Presidents across service teams, serving as the technical liaison for performance metrics definition, coordination, and validation - Lead cross-functional collaboration across multiple teams to define metric requirements, validate data correctness, and coordinate changes for stale or outdated metrics - Partner with global engineering teams to ensure seamless data integration between beta and production metrics to prevent data gaps - Develop and implement operational excellence procedures for monthly benchmarking data publication, monitoring program health and proactively identifying risks before they impact leadership reporting A day in the life You'll start by reviewing metric definitions with Principal Engineers, diving deep into data quality assessments and identifying potential gaps that could impact decision-making. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).
Principal Technical Program Manager, Search Customer Experience Amazon.com IncPrincipal Technical Program Manager, Search Customer ExperienceSeattle, WAWe are looking for an entrepreneurial, dynamic, and customer-obsessed Principal Technical Program Manager to define and drive the joint technical architecture that spans multiple organizations. Are you passionate about delighting hundreds of millions of customers and building the best search experience to help customers make well-informed purchase decisions on Amazon?
Manager, Customer Experience Technology Okta IncManager, Customer Experience TechnologyWA$204,000–$281,000 / yearThe annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$182,000-$251,000 USDThe Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerRedmond, WAYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Customer Experience, Product Marketing Manager, Networking Cisco Systems IncCustomer Experience, Product Marketing Manager, NetworkingSeattle, WA$135,000–$170,200 / yearOverview As a Product Marketing Manager for networking services (Campus, Branch, Data Center, IoT) at Cisco, you will integrate deep market insight and technical acumen to drive product positioning, messaging, and go-to-market execution. The Product Marketing team has a mix of high-performing product marketers and go-to-market strategists, encompassing experience across positioning, messaging, content strategy and development, launch execution, and competitive analysis.
Senior Product Manager - Technical, Customer Experience and Business Trends (CXBT) Amazon.com IncSenior Product Manager - Technical, Customer Experience and Business Trends (CXBT)Seattle, WAPrimary deliverables are reports with narratives that cover both the qualitative and quantitative aspects of customer use cases and experiences for specific AWS offerings which are presented to senior AWS leadership to influence them in products like AI Services, GenAI/Agentic AI, Inference, Edge. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).
Manager, Customer Experience Stord IncManager, Customer ExperienceWAStord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. This position involves strategizing and implementing best practices to optimize customer interactions, managing a team of Customer Experience Associates and Specialists, and ensuring that customer needs are met promptly and effectively.
Senior Finance Manager, Customer Experience Innovation Microsoft CorporationSenior Finance Manager, Customer Experience InnovationRedmond, WA$97,600–$188,400 / yearAdditional or Preferred Qualifications** + Masters Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 6+ years of post-graduate financial analysis, accounting, controllership, or finance work experience OR Bachelor's degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years of post-graduate financial analysis, accounting, controllership or finance work experience OR equivalent experience. Other + Embody our culture and values **Qualifications** **Required/Minimum Qualifications** + Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership or finance, or related field OR Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 4+ years experience in financial analysis, accounting, controllership or finance, or related field OR equivalent experience.
Senior Manager, Customer Experience DoorDash IncSenior Manager, Customer ExperienceWA$143,400–$210,900 / yearWe value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers.
NewPrincipal Customer Experience Program Manager - The Office Product Group Microsoft CorpPrincipal Customer Experience Program Manager - The Office Product GroupRedmond, WA$142,800–$274,800 / yearWork shoulder-to-shoulder with engineering, product, FastTrack, and field teams, and partner closely with product groups beyond OPG, such as Copilot, to align on priorities, close the loop on customer commitments, and deliver a coherent customer experience. Required Qualifications: Bachelors Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
Principal Product Manager - Technical, External Services, AWS Customer Experience Amazon.com IncPrincipal Product Manager - Technical, External Services, AWS Customer ExperienceSeattle, WAYou present strategy updates to senior leadership, make decisions that balance near-term delivery with long-term architectural direction, and navigate ambiguity daily - making informed bets with incomplete information because customer needs won"t wait for certainty. This is a usability role at the frontier of AI - the hardest problem isn"t building capable agents, it"s designing experiences where customers understand what agents are doing, trust them enough to delegate work, and feel in control.
Principal Customer Experience Program Manager Microsoft CorporationPrincipal Customer Experience Program ManagerRedmond, WA$142,800–$274,800 / yearOwn end-to-end customer success motions for strategic commercial customers, partnering with field sales, account teams, FastTrack, and partners to plan and execute high-quality engagements across cloud and on-premises workloads that accelerate deployment and value realization. You will operate at the intersection of customers, product engineering, field sales, external partners, and internal stakeholders, driving high-impact motions that accelerate the path from competitive displacement to rapid deployment, adoption, and durable value realization.
Customer Experience Manager-Bellis Fair Victoria's Secret & CoCustomer Experience Manager-Bellis FairBellingham, WAPrimary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Customer Experience Manager-Part Time MichaelsCustomer Experience Manager-Part TimeSEA, WA$18.50–$23.50 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings **Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.** **Total Base Pay Range for this Position:** $18.50 - $23.50 Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL)._
Client Experience Manager III One WorkplaceClient Experience Manager IIISpokane, WashingtonThe Customer Experience Manager III with One Workplace will be a strategic partner in building and maintaining important customer relationships with designers, clients, brokers, and project managers through exceptional execution of furniture projects. From big city skyscrapers to the west coast's premier universities and medical facilities, we design insightful work spaces with the latest technology to provide our clients an environment that embodies their image and encourages success.
Customer Service Manager Hybrid - Redmond WA Cbre ValuationCustomer Service Manager Hybrid - Redmond WARedmond, WACBRE Global Workplace Solutions (GWS) propose des prestations multi techniques et multi services afin d'assurer une gestion efficace et pérenne des services généraux de nos clients. CBRE GWS France traite ainsi toutes les facettes de la gestion des installations, en utilisant un modèle intégré qui combine des services directs et des sous-traitants spécialisés.
Client Experience Manager III One Workplace L. Ferrari, LLCClient Experience Manager IIISpokane, WAKnowledge, Skills, & Abilities • Knowledge of industry ordering/ERP and specification systems required (any manufacturer) • Confident identification of solutions for complex problems during design, ordering and in the field • Understands technical furniture requirements and ability to manage conversations with subcontractor and clients (electrical, seismic bracing, floor bolts, floor core locations, etc.) • Dedication and commitment to promote diversity, multiculturalism, and inclusion in all work activities • Collaborate in diverse teams to foster productive outcomes. Position Summary POSITION OVERVIEW The Customer Experience Manager III with Porter will be a strategic partner in building and maintaining important customer relationships with designers, clients, brokers, and project managers through exceptional execution of furniture projects.
Customer Care Manager - Spokane, WA The Raymond CorporationCustomer Care Manager - Spokane, WASpokane, WARequired Skills/Abilities: * Excellent written and verbal communication skills * Excellent Organizational Time Management skills * Proficient in Microsoft office Suite and similar software * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration.
Customer Service Manager - State Farm Agent Team Member Grace Roberts - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberKirkland, WAAs a Customer Service Manager - State Farm Agent Team Member with Grace Roberts - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Manager Hobby Lobby Stores IncCustomer Service ManagerMarysville, WA$20.15–$21.15 / hourIf you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.
Customer Service Manager Albertsons Companies IncCustomer Service ManagerMount Vernon, WA$25.78–$28.78 / hourResponsibilities: Provides direct leadership to the front end department crew members including: planning and assigning work, conducting performance evaluations, coaching sessions and administering discipline when needed, providing training and development opportunities, rewarding crew members, addressing complaints and resolving problems. Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia.
Digital Marketing & Experience Manager Far Bank EnterprisesDigital Marketing & Experience ManagerSeattle, WAFull timeThe role has four interconnected responsibilities: owning the site experience across farbank.com and brand properties; building the digital education infrastructure that makes Far Bank the most trusted resource in fly fishing; developing the digital marketing channels and performance marketing to generate demand that flows through the full dealer and direct network; and leading Far Bank's response to the shift toward AI-driven discovery, ensuring the brands are accurately cited, recommended, and represented wherever consumers are seeking answers. This is a brand-building and demand-generation role as much as it is a commercial one: the primary job is to ensure that when an angler discovers fly fishing, research gear, or looks for guidance online, Far Bank is the authoritative, trusted answer, wherever they ultimately choose to buy.
Customer Service Manager All Ways Caring HomeCareCustomer Service ManagerOLYMPIA, Washington$25–$27 / hourFull timeAll Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. About our Line of Business: All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence.
NewManager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceBellevue, WAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Customer Account Manager (Remote opportunity) Nestle SACustomer Account Manager (Remote opportunity)Seattle, WARemote$120,000–$160,000 / yearThis role will be primarily focused on effectively managing, retaining, and driving growth within our existing and new corporate business partner relationships Utilizing Nestle Out of Home's robust portfolio of brands, we are seeking an experienced and accomplished, executive salesperson to establish, manage, grow and retain high value, brand accretive, mutually beneficial partnership across a breadth of customer channels including but not limited to: Healthcare, Higher Education, Corporate Dining, Hospitality, Recreation, Travel & Community Living. Establish and cultivate executive-level relationships with decision makers in assigned accounts Build effective proposals based on customer needs, consumer insights, and customer decision criteria leveraging a storytelling approach Create and execute strategic joint business planning and reporting for both business partners and internal stakeholders Source and analyze insights and analytics to drive business decisions Acquire in-depth knowledge and expertise in customer channels to become a trusted subject matter expert.