MANAGEMENT RESPONSIBILITIES (IF APPLICABLE)LEVEL: MENTOR / COACH / FEEDBACKDelegates work according to work requirementsSupervises Customer Care DepartmentFull business partner authoritySCOPE(decision making, size of organization, budgetary, etc.)Decision Impact: DivisionDepartment Responsibility: SingleBudgetary Responsibility: YesDirect Reports: YesIndirect Reports: YesPhysical Requirements: Position involves sitting, standing and/or movement, the ability to exert minimal force of up to 50 pounds and occasionally exert up to 80 pounds of minimal force to carry, lift, push, pull and otherwise move objects. Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name.