ASSISTANT MANAGER (NIGHT) BraumsASSISTANT MANAGER (NIGHT)PLANO, TX$53,500–$56,500Assistant Manager's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week.
NewCustomer Experience Manager Five BelowCustomer Experience ManagerGarland, TexasAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Customer Experience Manager Full-Time The Michaels Companies IncCustomer Experience Manager Full-TimeAllen, TXIn select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.
Customer Service Manager - State Farm Agent Team Member Rafael Parker - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberFrisco, TXAs a Customer Service Manager - State Farm Agent Team Member with Rafael Parker - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Manager (Distribution Center) Copeland Controls SrlCustomer Service Manager (Distribution Center)TXRemoteBest-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Customer Service Manager (Distribution Center) CopelandCustomer Service Manager (Distribution Center)Forney, TexasRemoteBest-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. . Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Experienced Finance Manager Clay Cooley Auto GroupExperienced Finance ManagerRockwall, TXFull timeThis position is ideal for a finance professional who excels in a fast‑paced dealership environment and is committed to delivering exceptional customer experiences while driving profitability through ethical, compliant practices. Applicants must be at least 18 years of age, authorized to work in the United States, possess a valid driver's license, and successfully complete a pre‑employment screening.
Member Experience Manager ES FitnessMember Experience ManagerPlano, TexasSupport member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and oering personalized outreach to members. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com.
Customer Service Manager - State Farm Agent Team Member Chelsea Terry - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberPlano, TXSince opening in June 2021, we’ve been proudly serving the greater DFW area and all of Texas from our Plano office, offering personalized insurance and financial services that help families protect what matters most and achieve their dreams. As a Customer Service Manager - State Farm Agent Team Member with Chelsea Terry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceGarland, TXWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Technical Account Manager, Gaming/Guest Experience Judge GroupTechnical Account Manager, Gaming/Guest ExperiencePlano, TXSource New Concepts: Actively research trends in the casual, hyper-casual, and mobile gaming industries to identify new titles, interactive trivia, and family-friendly concepts well-suited for a tableside restaurant environment. Experience: 5–7+ years of experience in a Technical Account Manager, Technical Project Manager, Product Operations, or Customer Success Architecture role—ideally within a SaaS, digital media, mobile gaming, or hardware-integrated tech environment.
Assistant General Manager, Guest & Community Experience Golf RanchAssistant General Manager, Guest & Community ExperienceRichardson, TX$50,000–$60,000 / yearWe pride ourselves on creating spaces that buzz with energy — where competition and connection go hand in hand, and where our core values of Unshakeable Character, Competitive Greatness, Infectious Enthusiasm, and Deep Connection are celebrated every day. You're moving through the tee-line, coaching your team mid-shift, solving problems before guests feel them, and building programming that turns a visit into a habit.
Manager, Resident Experience CCMCManager, Resident ExperienceGarland, TXIf driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. The position is also additional support for vacant positions and at times requires filling in on-site and remotely for open lifestyle, communications, and other vacancies as needed to ensure residents do not feel a lapse in services.
Manager, Customer Service II ChewyManager, Customer Service IIRichardson, TexasDrive Workforce Planning activities for the business through partnership with WFM team (Real Time Queue Management, Overtime and VTO management, Maintaining Staffing files and Team Assignments). Establish relationships with key stakeholders in Merchandising, Product, Business Intelligence, Quality, Workforce, and Learning & Development to earn trust and build partnerships.
Customer Account Manager CAM RJW Logistics GroupCustomer Account Manager CAMMesquite, TX$60,000–$65,000 / yearJob Purpose: The Account Manager will serve as an advocate for the customer and will assist with customer service-related questions, problems, issue resolutions to ensure customer needs are met. Proactively engage with customers to build strong working relationships and maintain an open dialogue at all times via customer touch points.
Senior Product Manager, Experience GEICO GENERAL INSURANCE COMPANYSenior Product Manager, ExperienceRichardson, TX$140,425–$229,600 / yearYou will partner closely with CX designers, engineering, data, legal, and treasury to modernize and evolve GEICO's payment journeys, ensuring customers can pay, manage policies, and resolve issues with confidence and ease. Position Summary: GEICO is seeking a CX‑focused Product Manager with deep expertise in payments and billing experiences to help shape how millions of customers pay for and manage their insurance.
NewExperience Manager Ulta BeautyExperience ManagerPlano, TXPRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)The EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):PerformancePromote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business.
Bilingual On-Site Manager / Customer Service Coordinator Ascend StaffingBilingual On-Site Manager / Customer Service CoordinatorRichardson, TX$17–$19 / hourOn-Site Manager Qualifications & Requirements Required: Must be bilingual in English and Spanish Strong customer service and communication skills Highly organized with excellent attention to detail Computer-savvy with the ability to learn new systems quickly Ability to work independently and manage multiple priorities Reliable, professional, and solution-oriented. Make a direct impact by supporting employees and customers daily Work independently while managing your own on-site operations Gain hands-on experience in staffing, HR, and workforce management Enjoy a stable, full-time role with growth potential.
NewCustomer Success Manager NevoyaCustomer Success ManagerFrisco, TexasYou'll work alongside AI agents that monitor loads, draft communications, and flag exceptions, using them to deliver responsiveness no traditional carrier can match while bringing the judgment and relationship instincts technology can't replace. The company builds and uses proprietary technology to deliver zero-emissions carrier services to Fortune 500 shippers with superior economics and service to legacy diesel operators.
Customer Insights Manager Sally Beauty HoldingsCustomer Insights ManagerPlano, TXThe work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.
[Mid Level] Marketing Manager 1 - Samsung Care+ Customer Acquisition & Retention (17473-1) JND[Mid Level] Marketing Manager 1 - Samsung Care+ Customer Acquisition & Retention (17473-1)Plano, TXSamsung #Marketing #MidLevel #MarketingManager #CareServices #CustomerAcquisition #DigitalMarketing #CampaignManagement #MobileIndustry #BrandStrategy. * Collaborate with cross-functional teams, including product management, sales, marketing and creative services, to ensure cohesive messaging and campaign execution.
Alterations/Client Experience Manager Saks Global Enterprises LLCAlterations/Client Experience ManagerDallas, TX$79,000–$106,000 / yearYOU WILL BE: Under direction from the Assistant General Manager of Operations, the Alterations Manager is responsible for providing leadership and support to all of the Alterations Associates in order to provide outstanding service and meet the demands of the clients and selling organization. Through strong partnerships with the world's most esteemed brands, cutting-edge technology and the industry's most comprehensive luxury customer data, Saks Global is shaping the future of retail.
Assistant Manager Guest Experience | North Park Dallas Lululemon Athletica IncAssistant Manager Guest Experience | North Park DallasDallas, TX$23.19–$31.38 / hourThe Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day. Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.
Principal Product Manager - Customer Identity And Access Management Geico InsurancePrincipal Product Manager - Customer Identity And Access ManagementRichardson, TX$140,425–$229,600 / yearThis role requires an expert who will help drive the vision, strategy, and roadmap for IAM platforms and services at GEICO - balancing world-class security with frictionless user experiences. This leader will partner with engineering, security and business stakeholders to ensure the right people have the right access at the right time, all while maintaining the trust of our users and regulators.
Principal Product Manager - Experience Geico InsurancePrincipal Product Manager - ExperienceRichardson, TX$140,425–$229,600 / yearYou will partner closely with CX designers, engineering, data, legal, and treasury to modernize and evolve GEICO's payment journeys, ensuring customers can pay, manage policies, and resolve issues with confidence and ease. Demonstrated experience in payments ecosystems (Card and bank payment processing, APMs, payment lifecycle, recurring payments).
Experience Manager Ulta Beauty, Inc.Experience ManagerDallas, TexasFull timeAddress underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Manager Customer Service II Chewy IncManager Customer Service IIRichardson, TXDrive Workforce Planning activities for the business through partnership with WFM team (Real Time Queue Management, Overtime and VTO management, Maintaining Staffing files and Team Assignments); Own B2B Communications on Escalations with Clinic Partners, Legal, Compliance, and Merchandising; Ensure Legal Compliance guidelines are adhered to. Contributing to Strategic Planning for the business and driving Change Management and UAT for initiatives (Open Methods refinement, Clinic Performance Initiatives, CHIRP feedback implementation, etc.); Operate with a willingness to learn, share, and receive feedback.
NewCustomer Account Manager Swift TransportationCustomer Account ManagerLancaster, TX$23–$26 / hourDiversity, Equity and Inclusion- A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Volunteer opportunities to support our local communities- We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.
NewCustomer Focused Team Manager 2 Celestica IncCustomer Focused Team Manager 2Richardson, TXHas well developed skills in the following CLS defined competencies: Personal Attributes, Interpersonal; Business Technical and Leadership Competencies (see http://clsdb01.ca-chq.celestica.com/global/comm/homepage/learnhp.nsf ). Ensures availability of appropriate resources, tools, equipment & support to meet customer requirements within the CFT, & advocates to have these requirements met by site functional leads.
Senior Enterprise Customer Success Manager & Service Delivery Lead Palo Alto NetworksSenior Enterprise Customer Success Manager & Service Delivery LeadPlano, New YorkBy partnering closely with client stakeholders and C-suite executives (CISOs, CTOs, CIOs), you will align delivery execution with business milestones to ensure secure, automated workflows drive maximum ROI, predictive churn prevention, and long-term partnership growth. As a Senior Enterprise Customer Success Manager (CSM) & Service Delivery Lead, you will own the end-to-end operational delivery and lifecycle management for Palo Alto Networks’ most strategic, high-value enterprise accounts.
Workplace Experience Support Manager RSM US LLPWorkplace Experience Support ManagerDallas, TX$72,100–$118,800 / yearThis includes the overall building environment, appearance and safety of employees and building(s) occupied within the assigned geography to ensure that it remains in good working condition, the general operations of the workspace to include upkeep of equipment, supplies, and delivery of the associated support services, and overseeing logistics and planning of events and meetings, which may include internal and external attendees. The workplace experience support manager has proven and effective experience of working closely with a workplace experience support director or manager lead, and other ESS and firm leadership on identifying process improvement opportunities and efficiencies for workplace experience support and will provide quality and consistent support throughout the firm in accordance with RSM policies.
NewManager of Customer Partner R1 RCM IncManager of Customer PartnerTX$65,000–$116,747.20 / yearThis role partners closely with internal teams to understand client needs, address concerns, monitor performance trends, and translate data-driven insights into actionable strategies that support retention, operational excellence, and revenue cycle improvement. The Customer Partner Manager, Revenue Cycle Management (RCM), serves as the primary client relationship leader for healthcare provider partners, ensuring strong engagement, service delivery alignment, and sustained client satisfaction.
GovCon Technology Manager with Deltek Costpoint Experience Baker Tilly Advisory Group, LPGovCon Technology Manager with Deltek Costpoint ExperienceFrisco, TexasBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Principal Product Manager - Customer Identity and Access Management GEICO GENERAL INSURANCE COMPANYPrincipal Product Manager - Customer Identity and Access ManagementRichardson, TX$140,425–$229,600 / yearThis role requires an expert who will help drive the vision, strategy, and roadmap for IAM platforms and services at GEICO - balancing world-class security with frictionless user experiences. This leader will partner with engineering, security and business stakeholders to ensure the right people have the right access at the right time, all while maintaining the trust of our users and regulators.
Customer Success Manager (Money) Intuit IncCustomer Success Manager (Money)Frisco, TXWe are looking for a Customer Success Manager interested in using creativity to solve problems, build long-term relationships, and help businesses use our innovative money solutions-including payment processing, lending, and cash flow management tools-to run and grow their business. Knowledge of financial services (i.e. payment processing, money movement, spend management) and/or Payroll/Workforce Management solutions or the aptitude to learn it quickly and independently is required.
NewSenior Manager, AI/ML Engineering & Customer Insights - Frisco McAfee CorpSenior Manager, AI/ML Engineering & Customer Insights - FriscoFrisco, TXBe ready to build a new AI-powered customer insights capability from the ground up and shape the future of customer experience as we are seeking an innovative and hands-on Senior Manager, AI/ML Engineering & Customer Insights to establish and lead a new strategic function focused on transforming customer experience through data-driven insights and artificial intelligence. Strong knowledge of SQL and NoSQL databases, including Microsoft SQL Server, DynamoDB, MongoDB, and Cassandra, along with experience working with big data technologies such as Apache Spark, Hadoop, and Data Lake architectures.
Senior Customer Success Manager TapcheckSenior Customer Success ManagerPlano, TexasBy giving workers the ability to transfer wages they've earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances. The Senior Customer Success Manager is the strategic anchor of the customer relationship — responsible for driving adoption, value realization, and proactive retention across a portfolio of accounts.
Customer Success Manager, Indirect Tax Thomson ReutersCustomer Success Manager, Indirect TaxFrisco, TexasFinally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
NewSr. Customer Success Manager Workday IncSr. Customer Success ManagerFrisco, TX$128,200–$192,200 / yearWe know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). We ensure quality service and operational performance, collaborate with sales and support groups to demonstrate value of support offering to customers and identify opportunities for expanded support business.
Senior Manager, AI/ML Engineering & Customer Insights - Frisco McAfeeSenior Manager, AI/ML Engineering & Customer Insights - FriscoFrisco, TexasFull timeBe ready to build a new AI-powered customer insights capability from the ground up and shape the future of customer experience as we are seeking an innovative and hands-on Senior Manager, AI/ML Engineering & Customer Insights to establish and lead a new strategic function focused on transforming customer experience through data-driven insights and artificial intelligence. Strong knowledge of SQL and NoSQL databases, including Microsoft SQL Server, DynamoDB, MongoDB, and Cassandra, along with experience working with big data technologies such as Apache Spark, Hadoop, and Data Lake architectures.
Senior Customer Success Manager, Legal Software Thomson Reuters CorpSenior Customer Success Manager, Legal SoftwareFrisco, TX$123,200–$228,800 / yearFinally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. The ideal candidate is comfortable engaging with executives at our largest customers, setting direction for the team, modeling best-in-class customer and product success practices and rolling up their sleeves to drive outcomes for our customers.
Customer Success Manager, Indirect Tax Thomson Reuters CorpCustomer Success Manager, Indirect TaxFrisco, TX$93,100–$172,900 / yearFinally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Customer Success Manager TipaltiCustomer Success ManagerPlano, TXIn this role, you will proactively reach out to your assigned accounts, set benchmarks and milestones, present business reviews, product solutions, review product usage, product releases, enhancements, discuss feedback, suggest new products that will enhance their existing capabilities where we can, and make suggestions to improve the overall customer experience. Owner and primary point of contact for our customers, monitoring customer accounts to identify areas of improvement and proactively address any issues or concerns, and act as a point of escalation for customer issues and ensure a timely resolution.
NewConstruction Customer Success Manager JobTread SoftwareConstruction Customer Success ManagerDallas, TX$80,000–$100,000 / yearOur full suite of features includes everything construction businesses need to manage their jobs, team members, documents, photos, customers, vendors, and sub-contractors all in one place. This role is responsible for managing a portfolio of customer accounts, fostering strong, long-term relationships, and ensuring they maximize the value of JobTread's construction management software.
Customer Onboarding Manager TipaltiCustomer Onboarding ManagerPlano, TXAs a Customer Onboarding Manager, you will be leading implementation projects with customers of Tipalti's rapidly growing SaaS based Accounts Payable automation solution and global payments solution. In this role, you will be responsible for: Lead the implementation of Tipalti's rapidly growing, cloud-based accounts payable automation solution, ensuring a seamless experience for our customers.
NewCustomer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerRichardson, TXTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Customer Success Manager I, SMB RealPage, Inc.Customer Success Manager I, SMBTX$23.32–$39.66 / hourThe Small Business Customer Success Manager (CSM) owns the end-to-end relationship for a fast-growing segment of Buildium's customer base, focusing on driving adoption, retention, and long-term value for business owners and key decision-makers. Minimum of 2+ years combined experience in Customer Success, Sales, or other revenue-driving customer-facing roles, ideally in software is required.
Customer Success Manager I, Emerging Markets RealPage, Inc.Customer Success Manager I, Emerging MarketsTX$23.32–$39.66 / hourThe Emerging Markets Customer Success Manager (CSM) is responsible for a high-potential segment of Buildium's install base, focused on customers with strong growth trajectories and expansion opportunities. This role blends scaled engagement with targeted human interaction, requiring the ability to interpret customer goals and map Buildium solutions accordingly.
Sales Account Manager (SAM) | Southwest Team VelocitySales Account Manager (SAM) | SouthwestDallas/Ft. Worth, TX, TXSAMs strive to become a partner of the dealership by helping to effectively implement an intelligent marketing strategy that helps dealers sell, service and retain more customers for less cost and expand a dealership’s revenue opportunities. A minimum of 5 years’ B2B sales experience, specifically relating to the Automotive Industry: Automotive Marketing Omni Channel Sales, Automotive Agency, Automotive Media Sales and/or Automotive Technology Sales, REQUIRED.
General Manager of Sales & Operations Serendipity LabsGeneral Manager of Sales & OperationsPlano, TXIt does so through the superior service delivery of flexible workplace offerings such as private offices, team spaces, coworking memberships and venues for events and business meetings. Overall P&L responsibility encompassing total lab performance including revenue and cost control in the areas of event sales & delivery, membership sales, marketing and community outreach.