Customer Experience Manager Brilliant EarthCustomer Experience ManagerAustin, Texasli style="font-size:12pt">Customer Experience Management: Consistently seek ways to improve the customer experience, collaborating with the customer care team to resolve escalations and ensure customer satisfaction. Leadership and Team Development: Foster an environment of partnership, positivity, and a bias toward action, inspiring the team to excel and deliver exceptional customer service.
Customer Experience Manager PortnoxCustomer Experience ManagerAustin, TXli>Customer Insights & Reporting: Maintain and update customer health scores, provide account updates to the executive team, and build reports to inform strategic decision-making. Project Management: Oversee the onboarding of our largest and most strategic accounts, ensuring a seamless and timely process by coordinating with internal technical teams and customer-side stakeholders.
Customer Experience Manager Brilliant Earth Group IncCustomer Experience ManagerAustin, TX$70,000–$90,000 / yearThe interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call! As one of the fastest growing e-commerce jewelers in the world, we''re searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.
Customer Experience Manager-Forum at Olympia Parkway Victoria's Secret & CoCustomer Experience Manager-Forum at Olympia ParkwayTXp>Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Federal Software Customer Service Manager - Remote Motorola Solutions IncFederal Software Customer Service Manager - RemoteTXRemote$100,000–$110,000 / yearp>Required Skills: High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required. Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.
Video Customer Service Manager - US Remote Motorola Solutions IncVideo Customer Service Manager - US RemoteTXRemote$90,000–$100,000 / yearp>Preferred Qualifications: Possess 5+ years of successful experience with lifecycle sustainment account management OR 5+ years of experience in customer support / customer account management to include Mobile Video, Vehicle Intelligence, or other video solutions. The Video Customer Support Manager ensures we are meeting our contractual obligations, provides exceptional expertise in our video solutions, and directs the appropriate resources to solve complex issues across our customer base.
Video Systems Manager - US Remote Motorola Solutions IncVideo Systems Manager - US RemoteTXRemote$90,000–$100,000 / yearPreferred Skills: 5+ years of successful experience with lifecycle sustainment account management OR 5+ years of experience in customer support / customer account management to include Mobile Video, Vehicle Intelligence, or other video solutions. Help manage and coordinate the processing, communication, and implementation of technical changes, including changes related to new releases, customer requests, field change orders, and reconfigurations, and be engaged on all upgrade and execution plans.
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