188 Results for

Customer Experience Manager Jobs in Rockford, IL

Jobs

Monroe, WI9 days ago

Special Skills : Very strong customer service skills, communication, management/leadership skills, strong decision making skills, conflict management, and the ability to manage multiple tasks. Control store shrink by monitoring cashier product handling as well as cashier ringing/scanning techniques, file maintenance performance, and ensuring shrink control procedures.

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Rockford, IL6 days ago

$85,000–$95,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for the overall operation of the Parts Department, including managing parts inventories, collaborating with the service department, and ensuring customer satisfaction.

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Beloit, WI6 days ago

$95,000–$145,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With a diverse portfolio spanning commercial, industrial, institutional, and specialty projects, this company takes pride in its reputation for integrity, craftsmanship, and client-focused service.

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Janesville, WI6 days ago

$90,000–$125,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

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Beloit, WI6 days ago

$130,000–$160,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are seeking a highly experienced Design Engineering Manager to lead engineering efforts within a specialized manufacturing environment focused on pressure vessels and regulated transportation equipment.

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Janesville, WI6 days ago

$90,000–$120,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

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Roscoe, IL6 days ago

$110,000–$140,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. · Lead problem solving meetings and drive continuous improvement initiatives, working to eliminate waste and improve quality, utilizing lean philosophies and 5S’s tools.

Monroe, WI11 days ago

Specialized Knowledge : Comprehensive working knowledge of all aspects of store management and operations; ability to solve practical problems and interpret a variety of instructions in diagram, oral, schedule, or written forms; Special Skills : Must possess the math skills necessary to supervise and handle sales transactions; ability to apply basic concepts of algebra, understand income statements, and applicable accounting skills; Physical abilities: Ability to hear, speak and understand the spoken word in order to respond promptly to pages for assistance, to accommodate verbal requests from customers for information or assistance, to answer telephones, and to be able to communicate effectively with department employees, the store's co-workers and customers; must frequently walk, talk or hear, and reach with the hands and arms; occasionally, the employee must crouch or kneel; must occasionally exert or lift up to 70 pounds. Ensure that all store personnel are courteous to customers and that requests, refunds and complaints are handled promptly and courteously; Act as the Company's representative both within the store and within the community; Make effective and objective decisions regarding operational choices in work procedures, inventory allocations, new product purchases, merchandising, scheduling, and other situations where multiple factors must be considered and weighed to maximize operating results; Responsible for maintenance of prompt and accurate checkout service through the proper supervision of front end personnel and checker accuracy.

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DeKalb, IL2 days ago

$120,000–$150,000 Per Year

Bachelor’s degree in engineering, architecture, construction management, engineering technology, building construction, building science, or related field. 7-10 years of experience as a Superintendent, Quality Control Manager, Project Manager, Project Engineer, Construction Manager, or similar role.

New!

BELOIT, WI2 days ago

$16.15–$19

Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures. Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes.

New!

Janesville, WI5 days ago

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Pecatonica, IL11 days ago

$97,500–$146,300 Per Year

You'll add value to this role by performing various functions including, but not limited to: Oversee, implement, and maintain QA programs, including Formula Control, Allergen Control, Non-Conforming Products, Recalls, Food Safety Plans, and pest control systems. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs.

Janesville, WI11 days ago

$71,500–$116,200

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Responsibilities:Hire, motivate and coach a team of sales representatives to meet and/or exceed revenue targets and performance expectations, including conducting quarterly and annual performance reviews, providing day-to-day guidance to sales staff, conducting scheduled team meetings, and handling employee issues in conjunction with Human Resources as they arise.

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Darien, WI2 days ago

$130,000–$165,000 Per Year

Keywords: Project Manager, Manager Engineering, Manager Projects, manufacturing, plant, USDA, FDA, Food, PMP, Project Engineer, PE, Refrigeration Ammonia, Nitrogen, SAP, PSM, Well – Waste Water treatment. · Work with Platform Engineering Director to resource projects including Engineering Project Manager, Subject Matter Expert and Startup Manager roles.

New!

Marengo, IL6 days ago

Remote

We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions. At the Reineke Agency, we’re building a team of driven professionals who want more than just a job—they want ownership over their time, income, and growth.

Rockford, IL10 days ago

$21.38–$25.38 Per Hour

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.

Oregon, Oregon10 days ago

Remote

Were seeking a results-driven Client Experience Manager to oversee client communications, manage service workflows, and ensure a seamless, high-quality experience from onboarding through completion. Its ideal for a self-motivated professional who enjoys managing moving parts, supporting clients, and maintaining organized systems in a structured remote environment.

Belvidere, IL30+ days ago

$17.75–$18.50 Per Hour

_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

Monroe, Wisconsin17 days ago

Remote

Many teachers, coaches, and education professionals reach a point where they want to continue guiding others while stepping into a role with greater ownership, influence, and professional growth. Working as an independent contractor, you'll have the autonomy to lead your schedule and territory while still benefiting from structured guidance, leadership coaching, and proven systems.

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Janesville, WI2 days ago

A minimum of 3-5 years of retail experience as a Store or District Manager in dynamic, high-volume environments, who has successfully managed and driven significant sales revenue. Act as a role model and provide individualized development for Assistant Store Managers to ensure their readiness for promotion to Store Manager positions.

Janesville, Wisconsin18 days ago

$55,500–$82,500 Per Year

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Bank Teller, Sales, Collections, Leadership.

Rockford, IL9 days ago

$80,000–$100,000 Per Year

This position supports a highly respected, innovation-driven organization serving customers across aerospace, defense, energy, transportation, heavy manufacturing, infrastructure, and emerging industrial markets. We are committed to supporting transitioning service members, veterans, military spouses, and civilian professionals by providing access to meaningful, long-term career opportunities in government, public, and private sector positions.

JANESVILLE, Wisconsin12 days ago

What You'll Do: have oversight of day-to-day operations; deliver high quality food service; manages cash handling protocols & control procedures according to Sodexo policies; mentor, develop, and retain frontline staff; develop and maintain client and customer relationships; perform management functions that include direct supervision of hourly associates including employee development; What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. What You Bring: a background in food service or culinary management; proven ability to mentor, train, and coach frontline employees; ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; have exceptional organization, attention to detail, and a self-starter mindset; a high level of computer proficiency that is necessary to this role.

New!

Janesville, Wisconsin6 days ago

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Overview: The General Manager I is responsible for the operation and financial performance by providing direction and leadership to exempt and non-exempt associates at this facility.

Rochelle, IL22 days ago

To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

Beloit, WI30+ days ago

The AGM will be responsible for the overall day-to-day business operations, strategy, tactics and P&L for Gateway Professional Baseball in Beloit, Wisconsin, as well as represent and be a very prominent “cheerleader” and advocate for the Beloit Baseball team within the community. Heavy focus on generating corporate sales and ticket sales revenue via employee outings from local, regional and national brands in the medical, education, automotive, financial, retail, and restaurant categories; among others.

Rockford, IL9 days ago

$70,000–$90,000 Per Year

We are committed to supporting transitioning service members, veterans, military spouses, and civilian professionals by providing access to meaningful, long-term career opportunities in government, public, and private sector positions. The ideal candidate possesses strong mechanical aptitude, hands-on manufacturing knowledge, and the ability to translate engineering designs, BOMs, and manufacturing processes into competitive and scalable cost structures.

New!

Janesville, WI2 days ago

Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages. Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.

New!

Rockford, IL3 days ago

Full-time

The Fleet Operations Manager is a hands-on leadership position responsible for overseeing HCI’s mobile fleet operations, field technician support structure, operational compliance, and day-to-day execution of mobile health service delivery. The ideal candidate must be highly organized, mechanically and operationally minded, capable of enforcing policy and procedure, and willing to actively work in the field operating HCI mobile units as needed.

Rockford, Illinois9 days ago

$19–$30 Per Hour

Essential Job Functions: Report directly to the Area/District Manager and lead a dynamic team, including the Assistant Store Manager, Shift Leads, and Sales Associates. Serve as the key liaison with the Area/District Manager and Human Resources regarding employee performance and relations, ensuring all associates are held accountable for their roles and responsibilities as outlined in their job descriptions.

Rockford, IL30+ days ago

$38.46–$53.85 Per Hour

We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions, combined with cutting-edge financial te...

Rockford, Illinois30+ days ago

$90,000–$100,000 Per Year

Janesville, WI30+ days ago

Full-time

PHYSICAL/SENSORY DEMANDS: Job requires the following: remain stationary for sustained periods of time; ability to move about to accomplish tasks; must be able to operate a computer or similar technology, which typically involves substantial motions of wrist, hands and/or fingers; visual acuity to perform activities such as preparing data, operating equipment or review thoroughness of work; ability to communicate with others and exchange information. When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria.

Machesney Park, IL15 days ago

Working with food can sometimes be quite messy, so this role is not just about the fun and games that come with working with fresh ingredients, but special care is also required to ensure the customer's safety and your own in keeping a clean working environment and being proactive in helping team members succeed in their respective roles. As a shift manager of the organization, you'll enthusiastically prepare food the Olé way, work with customers one-on-one, and manage a customer service team of like-minded fresh food lovers in a fun, fast-paced and rewarding environment.

Roscoe, IL7 days ago

$50,000–$100,000 Per Year

At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the General Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences.

Seward, IL7 days ago

$15–$30 Per Hour

At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Assistant Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences.

Janesville, Wisconsin18 days ago

$55,500–$82,500 Per Year

New!

Rockford, IL5 days ago

Expert-level public speaking and presentation skills, with the ability to confidently engage large audiences of executives, policymakers, and practitioners; moderate panels and discussions; and represent CHJ at conferences, statewide summits, and national events. The Program Manager is responsible for developing and delivering professional presentations, convenings, and workshops that engage law enforcement leaders, policymakers, community partners, and health professionals.

Delavan, WI17 days ago

PHYSICAL REQUIREMENTS including, but are not limited to the following: Standing, Walking, Sitting, Lifting, Carrying, Pushing, Climbing, Stooping/Bending, Crouching/Squatting, Reaching, Hand/eye tasks, Tools, Equipment, and Work Aids. Learn and sharpen your business skills as an Assistant Manager by staffing your store, managing costs, developing your team members, and learning the numbers behind the business all while in a fun and energetic environment!

Elkhorn, WI17 days ago

ROCKFORD, Illinois30+ days ago

$16.10–$16.60 Per Hour

Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Rockford, IL23 days ago

Comfortable using Google Workspace tools and iOS devices (iPhone/iPad) to communicate with team members, manage schedules, and complete basic administrative tasks to support daily operations in a fast-paced, customer-facing environment. No two days are the same in this role — but every day centers on creating a welcoming member experience, building meaningful connections, and helping people feel supported, informed, and engaged in all the YMCA has to offer.

Rockford, IL30+ days ago

Full-time

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information.

Beloit, WI30+ days ago

Part-time

Brodhead, Wisconsin13 days ago

If you're ready to explore a new chapter one that allows you to continue helping people while building a sustainable, leadership-focused career we'd love to connect. Former teachers, trainers, and education professionals often find this role to be a natural extension of the skills they already use every day: listening, educating, encouraging growth, and building trust.

Rockford, Illinois30+ days ago

How you'll make an impact: Directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement. In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner.

Rockford, IL30+ days ago

$56,890–$109,270 Per Year

The Branch Manager is the frontline leader for the branch team and sets the tone to ensure our branch associates are eager to assist our customers, ensuring they are delivering on our promise of providing unparalleled customer service all while developing our associates and executing UMB’s retail strategy. As we shift our focus toward Inspire Action, we encourage and empower associates to be leaders and influencers, going beyond “manager of the branch” and to step into the role of partner to our customers and our associates.

Delavan, WI18 days ago

Assistant Store Managers are responsible for maximizing store sales and profitability, along with minimizing expenses while ensuring that the store is optimally stocked and merchandised. Maintain accurate inventory at all stages through on-hand integrity, daily receiving and transfers, store communication, product mix and flow, and adhering to (Company Name) best practices, metrics and deadlines.

New!

Rockford, IL5 days ago

Remote

$80,000–$95,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

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Customer Experience Manager Jobs in Rockford, IL

Jobs

Assistant Customer Service ManagerPW Retail Foods LLC

Parts ManagerJobot

Project Manager/Senior Project Manager (Design Build)Jobot

Project Manager - IndustrialJobot

Design Engineering ManagerJobot

Project ManagerJobot

Quality ManagerJobot

Store ManagerPiggly Wiggly Midwest LLC

Quality Control ManagerSystem One

Assistant ManagerGet It Now

Branch ManagerHerc Rentals Inc

Manager, Food Safety & QualityTreehouse Foods

Direct Sales SupervisorTDS Telecom

Engineering Manager - Food PlantManagement Recruiters of Edison

Remote Sales RepresentativeReineke Agency

Equipment Rental SpecialistSunbelt Rentals

Client Experience ManagerTraveling with Mchaila

Customer Accounts ManagerAaron's Inc

Trainer & Sales Representative — Professionals with Teaching or Coaching Experience Encouraged to ApplyThe Impact Insurance Agency

Store ManagerSierra

Branch ManagerHeights Finance Corporation

Area Sales ManagerLean Synergy Solutions

Food Operations Manager 1Sodexo

General Manager INFI Industries

Automotive Assistant & Service ManagersMavis Tire Supply

Assistant General ManagerGateway Professional Baseball, LLC

Proposal Estimator - Cost ManagerLean Synergy Solutions

Assistant Store ManagerSierra

Fleet Operations Manager 1Health Conservation Incorporated

Store ManagerMINISO USA

Branch Manager - Rockford Area - ILJPMorgan Chase

Service Manager - TractorAltorfer CAT

Manager StoreGoodwill Industries of Southeastern Wisconsin, Inc.

Shift ManagerTaco Johns of Machesney Park

Restaurant General ManagerBorder Foods LLC

Assistant General ManagerBorder Foods LLC

Branch ManagerAttain Finance

Program ManagerTreatment Alternatives for Safe Communities

Assistant Manager @ Domino’s Pizza (Delavan W)Domino's

Assistant Manager @ Domino’s Pizza (Elkhorn WI)Domino's

ASST STORE MGRDollar General

Relationship Manager (Part-Time)YMCA of Rock River Valley

Part Sales Manager - Full TimeAutozone

Part Sales Manager - Part TimeAutozone

Trainer & Sales Representative — Teaching, Training, & Mentorship Experience WelcomeThe Impact Insurance Agency

Commercial P&C Client Service ManagerGallagher

Branch Manager IUMB Bank

Assistant Store ManagerAce Hardware

Senior Account Manager - Commercial LinesInsurance Office of America

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