Customer Experience Manager Jobs in Quincy, MA

Act as the primary point of contact for client inquiries, resolving issues promptly and professionally - work with Customer Service and Customer Support teams as needed. They are known for delivering innovative solutions and maintaining a strong focus on customer success, making them a trusted partner in their industry.

Coordinate cross-functional stakeholders (e.g., Marketing, Forecasting/Analytics, Field/Omnichannel, Market Access) to translate insights into action. Demonstrated experience leading projects end-to-end (problem definition, approach, vendor coordination, synthesis, and communication).

The Family Support Services Program Manager will manage a team of 5-6 Family Support Specialists who provide services to DCF high risk families in their communities and homes. The Program Manager is responsible for program contract management, budgeting, reporting to the funding agency, and programmatic oversight of community outreach and record keeping.

Project Manager - Life Science Construction should have: A strong background in managing construction projects, preferably within the life science sector. Project Manager with expertise in life science construction to oversee and manage complex projects in Boston, MA.

Project Manager - Commercial Construction will oversee and manage all aspects of commercial construction projects, ensuring they are completed on time, within budget, and to client satisfaction. This role requires strong leadership, organizational, and problem-solving skills to coordinate teams and deliver high-quality results.

li>In this role, you will act as the first line of contact on the 800# phone line, working directly with North American customers and a wide spectrum of Client's Life Sciences employees, including Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing, and Scientific Support.

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p>Specializing in both Public & Private projects in RI & Boston - including Higher Education, Healthcare, Fitness, Banking, Corporate, Civic, Aviation, Historic preservation, Affordable Housing, and MBTA projects - $3M-$40M.

Commercial General Contractor looking for a tenured Project Manager with experience successfully running Public & Private projects to join their team!

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• Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage.

The ideal candidate enjoys organizing complex inputs into actionable, high-quality deliverables and confidently manages end-to-end campaigns across multiple card products while keeping teams aligned and informed. Lead day-to-day execution of simultaneous email and digital campaigns, including schedules, workflow, budgets, routing, and deliverables to ensure on-time, high-quality delivery across major media channels.

This company is a global leader in air filtration and indoor air quality solutions, providing products and systems that help control contaminants, improve energy efficiency, and support healthier environments in commercial, industrial, and institutional buildings. Develops and maintains long-term relationships with customers and prospects across the assigned market, while actively identifying and pursuing new business opportunities through research and market insight.