Unit Customer Experience Manager I Inter IKEA Systems BVUnit Customer Experience Manager IFishers, IN$84,503–$125,698 / yearLeads the Loyalty and Customer Service team and working in collaboration with the Commercial Team, Logistics team to secure a seamless and high quality multichannel shopping experience'. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right!
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerCarmel, INYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
NewRetail Sales Manager: Customer Experience & Ops Leader MichaelsRetail Sales Manager: Customer Experience & Ops LeaderIndianapolis, INThis role involves leading operations, ensuring compliance with company policies, and enhancing customer experience through effective coaching. The ideal candidate will have over 3 years of retail leadership experience and the ability to develop team members.
NewCustomer Experience Manager(Multifamily Leasing) Birge & HeldCustomer Experience Manager(Multifamily Leasing)Indianapolis, INThrough these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”Position OverviewThe Customer Experience Manager leads efforts to create exceptional experiences for prospects and residents by overseeing resident interactions, resolving concerns efficiently, and ensuring operational excellence. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long‑Term Disability (LTD), Short‑Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
NewRetail Customer Service Manager MichaelsRetail Customer Service ManagerIndianapolis, INPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsLegal NoticesApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. OverviewStore - INDY-CASTLETON, INDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Workplace Experience Manager - Indianapolis IN Cbre ValuationWorkplace Experience Manager - Indianapolis INIndianapolis, INAs a Supervisor / Manager: While adhering to all HSE requirements established for CBRE employees, supervisors and managers are required to: Provide sufficient distraction free time for employees to complete all required HSE training & support the HSE training program implicitly. The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.
Service Manager - Automotive Experience Required Tire DiscountersService Manager - Automotive Experience RequiredPlainfield, INAs a Service Manager, youll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. We are dedicated to delivering a WOW experience to our customers and team members with a commitment to always do the right thing while challenging the status quo.
Project Manager Assistant - Expert Excel experience REQUIRED IES Holdings IncProject Manager Assistant - Expert Excel experience REQUIREDLebanon, INMinimum Years of Experience 2-4 License Required No Minimum Education High School Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. All aspects of the assigned work must be carried out as efficiently as possible with respect to word processing, general filing, timekeeping, records management, correspondence, project financial records, submission of required documents for billing, invoicing, purchasing and general verification of records to achieve Company performance and customer delivery goals.
NewManager, Team Member Experience Cooper's Hawk Winery & RestaurantsManager, Team Member ExperienceAvon, INFull timethe Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience.
Customer Success Manager (Workday Product) Kainos Group plcCustomer Success Manager (Workday Product)Indianapolis, INMAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: Our vision is to create a world-class Customer Success capability for Kainos, fuelled by a diverse range of highly talented and motivated professionals working collaboratively and innovatively to ensure we retain clients and expand our footprint within existing clients to continue our growth trajectory. Demonstrating competency across the Kainos Workday Products portfolio, including Smart Test, Smart Audit, Smart Shield, EDM and Pay Transparency, and understanding how each product supports customer outcomes across areas such as testing, audit, security, employee document management and compliance.
NewShift Manager trainee with open availability, McDonald's experience and food safety certified McDonald’sShift Manager trainee with open availability, McDonald's experience and food safety certifiedIndianapolis, INAs a Shift leaders, you may be responsible for:* Food Safety* Internal Communication* Inventory Management* Daily Maintenance and Cleanliness* Managing Crew* Quality Food Production* Exceptional Customer Service* Safety and Security* Scheduling* TrainingPrevious leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments.
IT Functional Manager, Product Experience Delta Faucet CoIT Functional Manager, Product ExperienceIndianapolis, IN$103,700–$163,020 / yearDelta Faucet is seeking a functional manager in product marketing technology for our Channel & Experience function housed within Information Technology with a proven track record of leading engagements to build, deliver, and support digital marketing and content platforms. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.
Life Sciences Experience Design Strategy Senior Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy Senior ManagerIN$198,700–$391,600 / yearWe are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
General Manager - Automotive Experience Preferred Tire DiscountersGeneral Manager - Automotive Experience PreferredIndianapolis, INYour Role as a General Manager: As a General Manager, you'll lead your team to success by providing exceptional customer service, achieving sales and profit goals, and ensuring the smooth operation of your store. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.
NewSr. Product Marketing Manager - Event Experience Programs Centaur LabsSr. Product Marketing Manager - Event Experience ProgramsIndianapolis, INDemonstrated experience running executive‑level programs (CABs, SICs, EBCs, or equivalent).Strong storytelling skills – distill complex product value into clear executive‑level narratives tailored to specific accounts and personas. ABM Event Activation – Collaborate with ABM and Demand Generation teams to develop targeted event programs aligned to account‑specific priorities, ensuring relevant product narratives and content reach the right stakeholders.
NewGuest Experience Manager Forte BelangerGuest Experience ManagerIndianapolis, IN$58,000–$62,000 / yearA Taste of Who We Are: Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends. The Guest Experience Manager partners cross-functionally to enhance every touchpoint in the guest journey, analyzes feedback and performance metrics to drive continuous improvement, and ensures exceptional service experiences for guests and customers.
Member Experience Manager - Carmel Industrious LLCMember Experience Manager - CarmelCarmel, INIf your expected compensation falls outside of the given range, and you are still interested in working at Industrious, why not join our Talent Pipeline and be kept in the loop for all new opportunities that could be a good fit for your experience. The successful candidates actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications.
Member Experience Manager - Carmel IndustriousMember Experience Manager - CarmelCarmel, IndianaIf your expected compensation falls outside of the given range, and you are still interested in working at Industrious, why not join our Talent Pipeline and be kept in the loop for all new opportunities that could be a good fit for your experience. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications.
Project Manager Assistant - Expert Excel experience REQUIRED IES CommunicationsProject Manager Assistant - Expert Excel experience REQUIREDLebanon, IndianaFull timeAll aspects of the assigned work must be carried out as efficiently as possible with respect to word processing, general filing, timekeeping, records management, correspondence, project financial records, submission of required documents for billing, invoicing, purchasing and general verification of records to achieve Company performance and customer delivery goals. Minimum Education: High School Overview: IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets.
Life Sciences Experience Design Strategy Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy ManagerIN$163,400–$322,100 / yearWe are looking for practitioners who will work alongside Life Sciences organizations, from biotechnology firms to global big pharma to medical device companies, to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. This role combines experience design strategy, digital product fluency, consulting execution, and Life Sciences commercial knowledge to help clients improve patient, customer, and business outcomes.
Customer Service Representative/Store Front Manager PIP / DynamarkCustomer Service Representative/Store Front ManagerIndianapolis, IndianaIn this role, you will help customers identify the products and services that best meet their needs while ensuring an exceptional customer experience from initial inquiry through project completion. If you're looking for a career where you can develop new skills, help customers succeed, and make a meaningful impact every day, we'd love to meet you.
Senior Customer Success Manager Genesys Cloud Services IncSenior Customer Success ManagerIN$104,000–$183,000 / yearThrough Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across the organization.
Sr. Customer Success Manager, Strategic Accounts Genesys Cloud Services IncSr. Customer Success Manager, Strategic AccountsIN$104,000–$183,000 / yearOur platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day.
IT Functional Manager, Product Experience Masco CorpIT Functional Manager, Product ExperienceIndianapolis, IN$103,700–$163,020 / yearDelta Faucet is seeking a functional manager in product marketing technology for our Channel & Experience function housed within Information Technology with a proven track record of leading engagements to build, deliver, and support digital marketing and content platforms. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.
Experienced Transportation Planning Project Manager Crawford, Murphy and Tilly IncExperienced Transportation Planning Project ManagerIN$95,000–$130,000 / yearHere's what you'll do: Often overseeing the work of a small group of individuals on a project team Contribute to the technical development of others Act as lead planner of projects, particularly those of moderate to complex scopes Develop and maintain project schedules and budgets Responsible for project task management and adherence to project deadlines, budget, and scope Responsible for project finances: proper accounting of job costs, efficient and accurate invoice preparation, and prompt payment of outstanding accounts Ability to direct and review the work of project team members, coordinate with other groups, units and consultants for project support Conduct field investigations to analyze factors affecting community development, redevelopment and address community decline Identify, monitor, and evaluate potential risks and claims Support business development efforts with the ability to secure work with existing clients and help procure work with new clients Prepare or assist in developing proposals and contracts Confirm terms of contract are met and secure supplemental agreements as required Coordinate staff for construction observation, site inspection, or other fieldwork, and may perform fieldwork Confirm compliance with environmental, safety, or other governmental regulations Properly close out projects in accordance with established procedures Provide feedback to project team in a timely manner Participate in career planning sessions with junior employees and provide input to employee evaluations when requested Perform other duties as assigned. Fieldwork: including but not limited to site visits, field surveys, and construction inspections could involve more physical demands such as: Walking, climbing, navigating uneven terrain Navigating job sites and construction areas Lifting and carrying equipment, tools, or other materials Physical endurance to withstand varying weather conditions and long working hours Travel to different locations can involve sitting for extended periods Elevating infrastructure, together.
Customer Service - Front End Manager MeijerCustomer Service - Front End ManagerMooresville, IndianaThe Area Leader will direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). Accountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L.
Sr. Manager Customer Contact The AES CorpSr. Manager Customer ContactIndianapolis, INThe Senior Manager, Customer Contact Centers is responsible for leading end-to-end customer contact center operations across Indiana and Ohio, ensuring consistent delivery of reliable, compliant, and high-quality customer service across both markets. AES is proudly ranked #1 globally in renewable energy sales to corporations, and with $12.7B in revenues in 2023, we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide.
Experience Manager Ulta Beauty IncExperience ManagerCarmel, INAddress underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Manager, Customer Resolution & Escalation Group One Thousand One LLCManager, Customer Resolution & EscalationZionsville, INThe Manager, Customer Resolution and Escalation is a newly created high-visibility leadership role designed to stand up a new team, define the operating model, and build the muscle that allows us to catch what's breaking in real time, fix it at the root, and turn service recovery into a competitive advantage. Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture.
Experience Manager Ulta Beauty, Inc.Experience ManagerCarmel, IndianaFull timeAddress underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
NewSr. Manager, Customer Success Marketing Centaur LabsSr. Manager, Customer Success MarketingIndianapolis, IN$143,400–$216,900 / yearWhat You'll Actually Be DoingBuild and continuously refine the core narrative and messaging framework for Salesforce's Customer Success portfolio, collaborating with go‑to‑market teams, Partner Marketing, and Professional Services Marketing to ensure a cohesive, connected story across the full post‑sale ecosystem. Own the marketing strategy and end‑to‑end launch execution for Customer Zero features and moments - from keynotes and Dreamforce to webinars and sales activation - partnering across Product, Sales, Marketing, and Communications to bring launches to market with impact.
Customer Care Manager II PulteGroupCustomer Care Manager IICarmel, IndianaHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Success Manager PaxafeCustomer Success ManagerIndianapolis, IndianaLead end-to-end customer implementations across PAXAFE’s platform (Command Center, Lane Qualification, Auto Product Release, Risk Intelligence), with a strong focus on timeline, scope, and delivery quality. You don’t need to be an engineer, but you should be technically fluent — comfortable working with APIs, integration workflows, and data structures — and able to bridge the gap between business, operations, and engineering.
Territory Sales Manager (INDIANA) Insurance Experience Required GEICO GENERAL INSURANCE COMPANYTerritory Sales Manager (INDIANA) Insurance Experience RequiredIN$97,375–$151,700 / yearSUMMARY: We are seeking a Territory Sales Manager with insurance experience who will be responsible for growth of agency relationships to increase profit of GEICO and GEICO-affiliated products within an assigned area of responsibility. Manage agents within a designated area of responsibility using in person, virtual, phone, and email to build relationships, deliver trainings, and manage agency performance.
Manager of Customer Success Lilt IncManager of Customer SuccessIndianapolis, INSkills and Experience: Proven track record: 5+ years of experience leading, managing, and building high-performing Customer Success/Account Management teams, ideally in a fast-paced, technology-driven environment. Quantify the impact of your work: Drive data-driven decisions by measuring key metrics like quality scores, Customer Success scores, NRR (Net Retention Rate), and CSAT (Customer Satisfaction Score).
NewCustomer Account Manager 2 UKGCustomer Account Manager 2Indianapolis, INRelationship Building:?Build strong relationships with business decision-makers across accounts by leveraging sales management teams, executive sponsors, and in-person meetings. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched.
Customer Growth Strategy Senior Manager | Utilities Accenture PlcCustomer Growth Strategy Senior Manager | UtilitiesCarmel, INYou have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.
Customer Growth Strategy Manager | Utilities Accenture PlcCustomer Growth Strategy Manager | UtilitiesCarmel, INYou have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.
Inbound Customer Care, Manager Elanco Animal Health IncInbound Customer Care, ManagerIndianapolis, INWhat will give you a competitive edge (preferred qualifications): Proven experience managing and leading a customer support team, including call queue oversight, hiring, onboarding, performance management, and team development, highly preferred. As a key liaison between Operations, Sales Leadership, and Marketing, the Manager fosters a culture of excellence, accountability, and proactive communication within and across teams.
Sr. Customer Success Manager, Strategic Accounts GenesysSr. Customer Success Manager, Strategic AccountsIndianaIf you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com?subject=Request%20for%20Reasonable%20Accommodation&body=Hello%2C%20%0A%0AI%20would%20like%20to%20request%20a%20reasonable%20accommodation.%20Please%20see%20the%20information%20below%3A%20%0A%20%0AFirst%20Name%20%28Required%29%3A%0A%20%0ALast%20Name%20%28Required%29%3A%0A%20%0AEmail%20Address%20%28Required%29%3A%0A%20%0APhone%2FTTY%20Number%3A%0A%20%0APreferred%20Method%20of%20Contact%3A%20%28Required%29%3A%0A%20%0ACountry%20of%20Residence%3A%20%28Required%29%3A%0A%20%0AIs%20the%20request%20related%20to%20COVID-19%3F%20%28Required%29%3A%0A%20%0AIs%20the%20request%20related%20to%20a%20firmly%20held%20religious%20belief%3F%20%28Required%29%3A%0A%20%0AIs%20your%20reasonable%20accommodation%20request%20time%20sensitive%3F%20%28Required%29%3A%0A%20%0AWhat%20specific%20reasonable%20accommodation%28s%29%20or%20modification%28s%29%20are%20you%20requesting%3F%20%28Required%29%3A%20%20%0A%0AWhat%2C%20if%20any%2C%20job%20functions%20are%20you%20having%20difficulty%20performing%3F%20%E2%80%8B%20%28Required%29%3A%0A%20%0AIf%20you%20are%20requesting%20a%20specific%20reasonable%20accommodation%2C%20how%20will%20that%20accommodation%20assist%20you%3F%20%28Required%29%3A. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
NewSenior Customer Success Manager GenesysSenior Customer Success ManagerIndianaIf you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com?subject=Request%20for%20Reasonable%20Accommodation&body=Hello%2C%20%0A%0AI%20would%20like%20to%20request%20a%20reasonable%20accommodation.%20Please%20see%20the%20information%20below%3A%20%0A%20%0AFirst%20Name%20%28Required%29%3A%0A%20%0ALast%20Name%20%28Required%29%3A%0A%20%0AEmail%20Address%20%28Required%29%3A%0A%20%0APhone%2FTTY%20Number%3A%0A%20%0APreferred%20Method%20of%20Contact%3A%20%28Required%29%3A%0A%20%0ACountry%20of%20Residence%3A%20%28Required%29%3A%0A%20%0AIs%20the%20request%20related%20to%20COVID-19%3F%20%28Required%29%3A%0A%20%0AIs%20the%20request%20related%20to%20a%20firmly%20held%20religious%20belief%3F%20%28Required%29%3A%0A%20%0AIs%20your%20reasonable%20accommodation%20request%20time%20sensitive%3F%20%28Required%29%3A%0A%20%0AWhat%20specific%20reasonable%20accommodation%28s%29%20or%20modification%28s%29%20are%20you%20requesting%3F%20%28Required%29%3A%20%20%0A%0AWhat%2C%20if%20any%2C%20job%20functions%20are%20you%20having%20difficulty%20performing%3F%20%E2%80%8B%20%28Required%29%3A%0A%20%0AIf%20you%20are%20requesting%20a%20specific%20reasonable%20accommodation%2C%20how%20will%20that%20accommodation%20assist%20you%3F%20%28Required%29%3A. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Customer Success Manager, Director - Core (Sales & Service) Clouds Salesforce IncCustomer Success Manager, Director - Core (Sales & Service) CloudsIndianapolis, IN$171,200–$215,800 / yearTechnology Media Telecommunication (TMT) - Works with technology companies, telecommunications providers, media organizations, and high-tech firms to accelerate innovation, improve customer success outcomes, and drive platform adoption at scale (Direct experience with Media Cloud strongly preferred). We are looking for candidates who have experience supporting customers in one or more of the following industries: Life Sciences - Collaborates with life sciences companies to support digital health initiatives, regulatory compliance, outcomes through the Salesforce platform (Direct experience with Life Sciences Cloud strongly preferred).
Manager, Customer Success Verint Systems, Inc.Manager, Customer SuccessIndianapolis, INThe Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates.
NewCustomer Success & AR Manager (Multi-Location) SK Building ServicesCustomer Success & AR Manager (Multi-Location)Indianapolis, INThis role involves overseeing the accounts receivable process and managing the Customer Success team to ensure accurate invoicing and effective customer communication. A leading commercial services company in Indianapolis is hiring a Customer Success & Receivables Manager.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerIrvington, INTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Customer Success Manager - Global Public Sector (Education) Salesforce IncCustomer Success Manager - Global Public Sector (Education)Indianapolis, IN$123,100–$186,300 / yearWe are looking for candidates who have experience supporting customers in one or more of the following industries: Education - Partner with K-12/higher education institutions to modernize legacy systems and enhance constituent engagement, requiring understanding of diverse regulatory environments and budget cycles across jurisdictions. Own the end-to-end Signature Success experience for a portfolio of high-value customers - coordinating all deliverables, tracking health metrics, and ensuring customers realize measurable business value throughout the lifecycle.
Manager, Customer Relationship Management Everwise Credit UnionManager, Customer Relationship ManagementCarmel, IndianaThe Manager, Customer Relationship Management oversees the day-to-day operation of the CRM solution, leads the CRM solutions team, works closely with Everwise stakeholders and business units to develop and implement a CRM product roadmap, integrate CRM solutions into Everwise processes, and ensure the success of the CRM solution. As the advocate for the CRM solution, the organization, and the end users, the Manager, Customer Relationship Management is responsible for understanding market and customer needs, making key product decisions, and uniting different teams around a common vision and goal for the solution.
Customer Success Manager - Core (Sales & Service) Clouds Salesforce IncCustomer Success Manager - Core (Sales & Service) CloudsIndianapolis, IN$123,100–$186,300 / yearWe are looking for candidates who have experience supporting customers in one or more of the following industries: Health & Life Sciences (HLS) - Collaborates with healthcare providers, payers, life sciences, pharmaceutical, and medical device companies to support digital health initiatives, regulatory compliance, and improved patient/member outcomes through the Salesforce platform (Direct experience with Health Cloud and/or Life Sciences Cloud strongly preferred). Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask effective diagnosis questions, and align platform features with customer priorities and roadmaps.
Customer Success Account Manager - Signature - Lawrence, IN UPSCustomer Success Account Manager - Signature - Lawrence, ININDIANAPOLIS, INThe Signature Customer Success Supervisor will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. The Signature Customer Success Supervisor will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement.
Customer Success Manager - Tableau Salesforce IncCustomer Success Manager - TableauIndianapolis, IN$123,100–$186,300 / yearTechnology Media Telecommunication (TMT) - Works with technology companies, telecommunications providers, media organizations, and high-tech firms to accelerate innovation, improve customer success outcomes, and drive platform adoption at scale (Direct experience with Media Cloud strongly preferred). Health & Life Sciences (HLS) - Collaborates with healthcare providers, payers, life sciences, pharmaceutical, and medical device companies to support digital health initiatives, regulatory compliance, and improved patient/member outcomes through the Salesforce platform (Direct experience with Health Cloud and/or Life Sciences Cloud strongly preferred).