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Customer Success & Technical Account Expertise: Proven success in customer-facing account management or customer success roles within enterprise IT, data center environments, or SaaS/as-a-Service platforms, with a strong ability to manage complex, multi-stakeholder relationships. Conduct Strategic & Operational Reviews: Establish and deliver monthly and quarterly business reviews (MBOs/QBRs) to align technology roadmaps, capacity planning, hardware utilization, and expansion opportunities across key enterprise stakeholders, partners, and internal leadership.

Pure Storage Inc.

Customer Success Manager - Commercial Segment

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This role will make detection and deterrence feel more intelligent, timely, and trustworthy by turning cameras, alerts, audio, lights, and monitoring signals into experiences that help customers understand what is happening, take the right action, and feel more protected in the moments that matter. Job Summary: We are looking for a Senior Product Manager II to own the customer experience for security detection and deterrence across the Vivint app and in-home displays: how customers see, understand, and act on what their cameras and system detect, and how the system helps discourage unwanted activity in the moment.

YEAR

Vivint LLC

Sr Product Manager, Security Detection Experiences

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By transforming complex HR and compliance workflows into simple, intuitive experiences, we help public-sector organizations reduce friction, improve efficiency, and focus on what matters most: making a difference. For over 25 years, NEOGOV has been at the forefront of public-sector innovation, building technology that helps government and education organizations work smarter, move faster, and better serve their communities.

Governmentjobs.com Inc

Customer Service Manager

Onboard & Activate New Customers: Guide new customers through implementation and setup to ensure fast time-to-value and a smooth transition from sales. Be a Strategic Partner: Help customers understand how to best use Piston to reduce fuel spend, eliminate fraud, and track driver behavior.

Pear VC

Customer Success Manager - Piston

Your work will make risk moments clear and quick for the SMBs who rely on BILL to pay vendors, collect from customers, and manage spend, and will help analysts review cases faster and with fewer errors, so fewer legitimate customers get held up and fewer fraudulent accounts get through. Our Risk Product team owns both sides of that moment: the customer-facing Risk Experiences that explain what is happening and get customers moving again, and Risk Central, the fraud monitoring and case management platform that Risk Operations rely on to review alerts across AP, AR, and Spend & Expense.

BILL Holdings Inc

Product Manager - Risk Experiences

Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020. Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers.

Coast Incorporated is located in Lombard, Ilinois. It was founded in 2010 in response to the growing sales and marketing industry. Although there are many sales and marketing companies across the country, Coast Inc focuses the majority of its efforts on the development of the employees in the company. When employees are happy and growing in their career, the results will come.
 
Each employee has the opportunity to get personalized training in various areas of business, including, but not limited to leadership development, planning and scheduling, sales and marketing, organizational skills, strategic management, public speaking, and team management.

 

Coast Incorporated works with several clients and our goal is to increase their sales. We have assembled an amazing sales team who go out and communicate with clients face-to-face. This face-to-face communication is an uncommon form of sales that we use to our advantage when selling. 
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Each employee is able to learn, grow, and develop into the individual and professional that they aspire to be. With the growth of the clients that we represent, there is ever growing opportunity for advancement within the company for driven individuals.
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Coast

Manager of Customer Success

We're hiring a Transitions Experience Manager to be the face of Redstone for every new client and every incoming on-site team, guiding each property through the full transition journey, from the moment the Property Management Agreement is signed through a confident Day 60. Operational Handoffs: Partner with regional operations managers to audit site-level workflows so daily responsibilities shift without disrupting resident satisfaction or lease administration.

Redstone Residential

Transitions Experience Manager

GreenHouseAPI

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

HOUR

Public Storage

Customer Service - Self Storage Manager

Part Time - Customer Service - Self Storage Manager

Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.

Broccoli AI

Customer Success Manager

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. As a Service Manager, you won’t just be taking appointments—you’ll be the driving force behind customer satisfaction, team motivation, and shop success.

Midas

Experienced Automotive Service Manager

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This role owns the systems that equip coworkers to serve customers confidently at origination and throughout the life of a lease, and plays a direct role in improving retention, reducing delinquency, and modernizing how frontline and back office teams operate. Upbound Group (NASDAQ: UPBD) is a technology and data-driven leader in accessible financial solutions, serving millions of consumers through trusted brands including Acima®, Brigit, and Rent-A-Center®.

Acima Digital

Coworker Experience - Product Manager

You'll be responsible for onboarding, managing, and expanding our commercial supply partnerships, comprised of parking operators and national real estate portfolios - including some of the largest REITs in the country. To learn more, here is what one of our investors wrote after leading Neighbor's Series A. We are searching for a Customer Success Manager to help continue building out our post-sale account management function and process.

Neighbor Storage, Inc.

OTHER

As a Service Manager, you won’t just be taking appointments—you’ll be the driving force behind customer satisfaction, team motivation, and shop success. Midas is on the lookout for a high-energy, go-getter who thrives in a fast-paced environment, lives for the hustle, and is hungry to prove themselves.

Midas - Legacy Golden Touch

This isn't a company where you're the 400th CSM hire working a narrow slice of a mature product — you'll have outsized ownership, direct exposure to leadership, and the chance to help define what great customer success looks like here from an early stage. Fuel retail runs on infrastructure that hasn't meaningfully changed in decades — legacy POS systems, clunky payment rails, and processes that make even simple things (like onboarding a new location) harder than they should be.

Piston Technologies

Mid-Market Customer Success Manager

As a Customer Service Account Manager, you are responsible for managing complex customer accounts and ensuring consistent execution across customer service, production, scheduling, prepress, quality, and sales functions. This is a critical Customer Service role designed for experienced, highly capable team members who manage high-touch accounts requiring elevated operational coordination and customer support.

Resource Label Group, LLC

Customer Service Account Manager

The Company’s customer-facing operating units include industry-leading brands such as Rent-A-Center, Acima and Brigit that facilitate consumer transactions across a wide range of store-based and digital retail channels, including over 2,400 company-branded retail units across the United States, Mexico, New York and Puerto Rico. This role is responsible for influencing and implementing the strategic direction of customer analytics for the Growth Organization, encompassing each business unit (RAC, Acima, Brigit), and executive leadership, ensuring analytical resources are focused on the highest-value opportunities aligned to enterprise priorities.

Manager - Customer Performance Analytics

More than 60,000 businesses across Auto, Home Services, and Aesthetics trust Podium to drive growth 24/7, from capturing new leads to re-engaging past customers. 1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry.

Podium

AI Customer Success Manager - SMB

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If you love creating standout client experiences, solving problems with a sense of ownership, and building the systems that scale a world-class customer program, we'd love to meet you. You'll be the trusted point of contact clients rely on, the person who makes warranty issues painless, and the driver of the events and touchpoints that keep Golfsheds owners delighted and referring their friends.

Customer Experience Manager Jobs in Orem, UT

Customer Success Manager - Commercial Segment Pure Storage Inc.

Sr Product Manager, Security Detection Experiences Vivint LLC

Customer Service Manager Governmentjobs.com Inc

Customer Success Manager - Piston Pear VC

Product Manager - Risk Experiences BILL Holdings Inc

Manager of Customer Success Coast

Transitions Experience Manager Redstone Residential

Customer Service - Self Storage Manager Public Storage

Part Time - Customer Service - Self Storage Manager Public Storage

Customer Success Manager Broccoli AI

Experienced Automotive Service Manager Midas

Coworker Experience - Product Manager Acima Digital

Customer Success Manager Neighbor Storage, Inc.

Experienced Automotive Service Manager Midas - Legacy Golden Touch

Mid-Market Customer Success Manager Piston Technologies

Customer Service Account Manager Resource Label Group, LLC

Manager - Customer Performance Analytics Acima Digital

AI Customer Success Manager - SMB Podium

Customer Success Manager SPORT SHEDS, LLChttps://app.careerplug.com/manage/company_profi

Customer Success Manager Neighbor

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