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Customer Experience Manager Jobs in New Haven, CT

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1 day ago
1 day ago

New Haven, CT
  • $120,000–$160,000 / year
  • Full time

A successful Project Manager - Construction should have: Proven expertise in managing commercial construction projects, including ground-up and large remodels. The Project Manager - Construction will oversee commercial construction projects, including ground-up builds and large remodels, ranging from $2M to $50M.

15 days ago
New

Newington, CT

The role involves sourcing and developing high-quality leads, managing the RFI and RFP process, contributing to the development of winning proposals, and ensuring a focus on customer service, quality, and timely delivery. Job Description

Job Description

The Manufacturing Sales Manager will be responsible for overseeing and leading sales activities at a privately-owned manufacturing company specializing in aerospace, marine, power generation, armament, and research.

Today

Newtown, CT

Performance Metrics: This role will be accountable for team performance across key measures, including: • Call answer rate • Speed-to-lead (including 60-second web form response target) • Inbound inquiry-to-appointment rate • Appointment quality and downstream conversion • CRM documentation accuracy • Customer satisfaction scores • Quality assurance scores. This team serves as the first touchpoint for prospective customers-responding to inbound phone calls and web inquiries, conducting initial discovery, documenting customer needs in CRM, and scheduling high-quality appointments with Sales Arborists.

30+ days ago
Five Below Inc logo

CT

p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!

  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

    • 13 days ago
    Five Below Inc logo
    New

    Bristol, CT

    p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!

  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

    • 1 day ago

    Southington, CT
    • $18.25–$23.30 / hour

    Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

    30+ days ago

    Ridgefield, CT
    • $17.75–$23.10 / hour

    p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

    In select stores that do not have a Framing Manager only, responsibilities also include:

    Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

    30+ days ago

    Berlin, CT
    • $17.75–$23.10 / hour

    Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

    24 days ago
    Five Below logo

    Old Saybrook, Connecticut

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    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! crewservices.zendesk.com/hc/en-us/requests/new.

    8 days ago

    Wilton, CT
    • $17.75–$23.10 / hour

    Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

    30+ days ago

    Glastonbury, CT
    Remote

    p>What you will do:

    • Responsible for all aspects of the research cycle, including designing survey questionnaires or qualitative instruments, deploying research projects, conducting data analysis, creating reports with key insights, presenting virtual/live, and driving insights activation through work sessions and other solutions.
    • We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community.

    30+ days ago
    Venteon logo

    Middletown, CT

    ul style="background-color:rgb( 255 , 255 , 255 );color:rgb( 38 , 35 , 33 );font-family:'circular' , '-apple-system' , 'blinkmacsystemfont' ,">

  • Leading and managing complex programs to customer and stakeholder satisfaction .

    • Minimum 5 years of customer relationship management in aerospace manufacturing.

    • 30+ days ago

    Milford, CT
    • $16.95–$17.95 / hour

    p>If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.

    The Customer Service Manager position is one of hourly store management.

    7 days ago

    North Haven, Connecticut

    Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

    As a Customer Experience Manager I, you will serve as the primary liaison between customers and internal teams, including operations, IT, and finance.

    30+ days ago

    Norwalk, Hawaii

    p style="line-height:1">To view more information on our CCPA policy, click HERE..

  • Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and oering personalized outreach to members.

    • 19 days ago
    Macy's Inc logo

    Danbury, CT

    Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

  • Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.

    • 26 days ago

    CT

    p>The Senior Manager of Digital Experience Strategy leads the vision, roadmap, and delivery of customer‑facing digital experiences across websites, eCommerce web shops, and connected digital tools for our Access & Egress Hardware Group (AEHG). This will include Product Information Management and Digital Asset Management (PIM/DAM), and their integrations with Content Management Systems such as Adobe Experience Manager (CMS/AEM), Enterprise Resource Planning (ERP) platforms, and custom configurators.

    30+ days ago

    Branford, CT

    Key responsibilities include daily leadership of order entry activities; alignment of the customer backlog with internal production build and ship schedules; ownership of quoting processes, price lists, and customer-specific commercial requirements; and resolution of escalated customer issues, in strict adherence to company policies and procedures. Lead development, implementation, and improvement of processes, procedures, and methods related to order entry, order status notes, acknowledgments, quotes, and all customer service activities to ensure quality, efficiency, and cost-effectiveness while facilitating responsiveness to customer requests.

    30+ days ago

    Glastonbury, CT

    p style="text-align:justify">Responsibilities:

    • Conduct comprehensive training on the Axiom platform, covering both system functionality and available investment options to ensure seamless integration into client workflows. The Customer Success Manager provides comprehensive training, partners with clients to develop and refine business strategies and supports customized service and growth plans aligned with each client's goals.

    20 days ago

    CT

    p>The EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

    Performance • Promote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. • Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business.

    30+ days ago

    Darien, CT
    • $65,000–$75,000 / year

    p>If your expected compensation falls outside of the given range, and you are still interested in working at Industrious, why not join our Talent Pipeline and be kept in the loop for all new opportunities that could be a good fit for your experience. The successful candidates actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications.

    18 days ago

    Darien, Connecticut

    p style="min-height:1.5em">To learn more, visit www.industriousoffice.com/careers..

    Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other.

    19 days ago
    The Home Depot Inc logo

    Riverhead, NY

    li>15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices.

    Key Responsibilities:

    • 30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor.

    30+ days ago
    New

    North Haven, CT

    p>That means taking ownership of our work, doing right by our customers and each other, and delivering results we stand behind.

    • Project Management: Plans, coordinates, and executes audits, installs, and account.

    4 days ago

    Shelton, CT

    As a Care Experience Manager (CEM), you'll play a vital role in supporting both our clients and caregivers - making a meaningful impact every single day. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

    30+ days ago

    CT
    • $172,100–$286,800 / year

    digital design, content design, information design, prototyping, etc.) Deep Expertise and ability in: Innovates Inspires Followers Develops Talent Supervisory/Managerial Responsibilities: No. of Staff - 4 - 7 Broader enterprise remit in that the position sets and/or executes design strategy across businesses and manages larger spans of control Education and Experience Required: Bachelor's degree and a minimum of 9 years of relevant work experience, or in lieu of a degree, a combined minimum of 13 years' higher education and/or work experience, including a minimum of 9 years' relevant experience Minimum of 3 years' managerial, supervisory, and/or work leadership experience Strong verbal and written communication skills Strong presentation skills Experience creating and presenting design artifacts for diverse stakeholder groups Strong facilitation skills Strong collaboration skills Experience facilitating workshops with diverse participants Experience leading the planning and executing of work in accordance with a defined plan Knowledge of change theory and change management practices Education and Experience Preferred: Relevant advanced degree or certification Minimum of 10 years' relevant experience Financial services experience Familiarity with pertinent online collaborative tools Experience leading and directing others within a design space.

    Overview: Manages a team of designers (and cross‑discipline partners as needed) who use human-center design practice to research, and design comprehensive customer journeys, employee experiences and digital products that deliver cohesive end‑to‑end value.

    30+ days ago

    Naugatuck, CT

    p>Current Employees :

    If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

    Compensation Information :

    The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

    30+ days ago

    North Haven, CT

    Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.

    30+ days ago
    New

    CT
    Remote
    • $120,000–$135,000 / year

    Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.

    6 days ago
    New

    CT Statewide, CT
    Remote
    • $90,746–$200,000 / year

    Location: Providence, RI, US, 02903GA Statewide, GA, USVA Statewide, VA, USWV Statewide, WV, USMI Statewide, MI, USCT Statewide, CT, USWest Greenwich, RI, US, 02817OH Statewide, OH, USMA Statewide, MA, USRI Statewide, RI, USTN Statewide, TN, USKY Statewide, KY, USTX Statewide, TX, USNY Statewide, NY, USME Statewide, ME, USNJ Statewide, NJ, USDE Statewide, DE, USPA Statewide, PA, USNH Statewide, NH, USIN Statewide, IN, USStatewide, SC, USFL Statewide, FL, USDC Statewide, DC, USMD Statewide, MD, USNC Statewide, NC, US. + Solution Planning and design: facilitate internal communication and alignment across sales, product, technical, and leadership teams to ensure consistent strategy, insight sharing, and competitive positioning that aligns with the prospect Lottery organization’s operating model and strategic objectives.

    1 day ago

    Wethersfield, Connecticut

    li>Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.

    30+ days ago

    Shelton, Connecticut

    Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.

    21 days ago

    Norwalk, CT

    RB Global's portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers' management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

    30+ days ago

    CT
    • $61,680–$92,520 / year

    li>Build and maintain strong, long-lasting relationships with our key project developers and asset owners, by serving as a trusted advisor with key operational stakeholders at all relevant levels of their organization.

  • Understand and ensure successful delivery of commercial terms and agreements with project developers and owners by identifying opportunities to improve relationships and value for both parties.

    • 7 days ago

    Coram, NY

    p>Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.

  • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

    • 10 days ago
    The Gap Inc logo

    Hamden, CT
    • $18.80–$25.40 / hour

    Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development.

    14 days ago

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