Senior Customer Experience Manager (CXM) – Strategic Maven AGISenior Customer Experience Manager (CXM) – StrategicBoston, MassachusettsFounded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale. Partner with customers to drive meaningful adoption of our platform, consumption of contracted volumes, identifying opportunities to scale usage and expand into new teams or use cases.
Senior Customer Experience Manager (CXM) - Strategic Maven AGI IncSenior Customer Experience Manager (CXM) - StrategicBoston, MAFounded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale. Partner with customers to drive meaningful adoption of our platform, consumption of contracted volumes, identifying opportunities to scale usage and expand into new teams or use cases.
Technical Customer Experience Manager, Sequencing F. Hoffmann-La Roche LtdTechnical Customer Experience Manager, SequencingWilmington, MA$131,100–$243,500 / yearIn addition, the Customer Experience Manager will play a critical role in orchestrating efforts for customer implementations, HyperCare activities, internal and external training events, ultimately liaising with Support functions and local and global business teams to ensure a high level of customer satisfaction and team readiness. Implementation and Feedback Conduit: Act as the primary liaison between technical teams (Support & Applications) and internal stakeholders (Sales, Digital Solutions, Commercial Project Management Office) to support successful customer implementations and capture critical service experience feedback for local and global teams.
Customer Experience Manager-Northshore VS Victoria's Secret & CoCustomer Experience Manager-Northshore VSPeabody, MAPrimary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
NewCustomer Service Manager, Airport Customer Care (Boston, MA, US) American AirlinesCustomer Service Manager, Airport Customer Care (Boston, MA, US)Boston, MA$51,000–$86,500 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Feel free to be yourself at American.
NewCustomer Service Manager, Airport Customer Care (Boston, MA, US) American Airlines MexicoCustomer Service Manager, Airport Customer Care (Boston, MA, US)Boston, MA$51,000–$86,500 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
Customer Service Manager MACOM Technology Solutions Holdings IncCustomer Service ManagerLowell, MAThis role oversees day‑to‑day customer service operations, ensures pricing and order management accuracy, and acts as a key interface between customers, Sales, Business Operations, and Product Lines. Oversee order management activities, including new orders, change orders, sample orders, returns, and credit/debit transactions, ensuring accuracy and compliance with internal policies.
Customer Service Manager Spirax Group plcCustomer Service ManagerWilmington, MAAs a key cross-functional partner, this role ensures alignment between Customer Service and Sales, Engineering, Operations, and Business Applications & Systems Teams to support business objectives and customer outcomes. The ideal candidate brings strong business acumen, the ability to influence across functions, and a demonstrated track record of driving performance through people, process, and systems.
Division Customer Service Manager Parker Hannifin CorpDivision Customer Service ManagerNHp>With empowered team members in more than 40 countries, Parker serves customers across aerospace & defense, energy, HVAC & refrigeration, in-plant & industrial equipment, off-highway and transportation. Our Purpose - Enabling Engineering Breakthroughs that Lead to a Better Tomorrow - comes to life through our people-first culture where teamwork drives performance, inclusion fuels innovation and growth is encouraged.
Customer Service Manager Albertsons Companies IncCustomer Service ManagerMAp>Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Whether you're assisting at the register during a rush, mentoring associates, or keeping the service area running seamlessly, you'll play a key role in creating a welcoming and positive store atmosphere.
Customer Service Manager - Boston, MA PhilipsCustomer Service Manager - Boston, MABoston, MA$101,000–$140,000 / yearp>The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Your role: Provides inputs towards the development of advanced, scalable operational frameworks for new service offerings, ensuring these frameworks are integrated seamlessly with existing systems and can support future growth.
TK Cups-Customer Service Manager TK Cups-Sorg'sTK Cups-Customer Service ManagerFitchburg, MA$65,000–$80,000 / yearFull timeli>Order intake and verification - Personally review high-stakes or complex orders coming in by phone, email, EDI, and the order portal; confirm decoration specs, quantities, art, and ship dates before they hit the floor. On a given day, that means quoting jobs, walking orders to the decoration floor, troubleshooting an art file with a distributor, jumping into the order-entry queue when volume spikes, and closing out escalations yourself.
Customer Service Assistant Manager Roche Bros SupermarketsCustomer Service Assistant ManagerSudbury, MA$19.40–$25.20 / hourThe Assistant Customer Service Manager provides support to the front end by assisting the Customer Service Manager in overseeing the daily front end operations of the store and ensuring customer satisfaction by providing skill development and on-the-job training for all front end associates. Loud noise, slippery floor surface, hazardous equipment (mechanical moving parts), contact with sharp objects, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust fumes, sprays, and hazardous cleaning solutions.
Manager, Airport Ramp Operations (Boston, MA, US) American Airlines MexicoManager, Airport Ramp Operations (Boston, MA, US)Boston, MA$98,000–$134,000 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
Manager, Airport Ramp Operations (Boston, MA, US) American AirlinesManager, Airport Ramp Operations (Boston, MA, US)Boston, MA$98,000–$134,000 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable .
Licensed Salon Manager Sport Clips IncLicensed Salon ManagerDanvers, MA$29–$35 / hourp>Florida Boca Raton Boynton Beach Bradenton Brooksville Cape Coral Clearwater Cocoa Coconut Creek Crestview Davenport Deerfield Beach Delray Beach Destin Doral Estero Fort Myers Ft Walton Beach Gainesville Gulf Breeze Jacksonville Jupiter Lake Mary Lake Worth Lakeland Largo Lutz Melbourne Milton Naples Neptune Beach New Port Richey Ocala Odessa Oldsmar Orange Park Ormond Beach Palm Beach Gardens Palm Harbor Palmetto Bay Parrish Pembroke Pines Pensacola Plant City Pompano Beach Port Charlotte Port Orange Port St Lucie Riverview Royal Palm Beach Sanford Sarasota Satellite Beach St Augustine St Johns St Petersburg Stuart Tallahassee Tampa Viera Wellington Wesley Chapel West Melbourne Winter Garden Winter Haven Winter Springs. Florida Parrish St Augustine Brooksville Satellite Beach West Melbourne Cocoa Port Charlotte Melbourne Winter Garden St Johns Naples Boca Raton Palm Harbor Jacksonville Winter Haven Lutz Ormond Beach Stuart Fort Myers Pembroke Pines Crestview Delray Beach Gainesville Palmetto Bay New Port Richey Cape Coral Largo St Petersburg Destin Orange Park Tampa Jupiter Port Orange Wellington Oldsmar Sanford Lake Worth Clearwater Ft Walton Beach Port St Lucie Coconut Creek Ocala Tallahassee Boynton Beach Estero Palm Beach Gardens Riverview Pompano Beach Deerfield Beach Royal Palm Beach Pensacola Milton Gulf Breeze Viera Sarasota Doral Davenport Neptune Beach Bradenton Odessa Orlando Lakeland Plant City.
Assistant Supervisor, Boston - Downtown - Full Time Macy's IncAssistant Supervisor, Boston - Downtown - Full TimeBoston, MAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Provide Active Supervision by continually circulating the selling floor, directing and redirecting colleagues while supporting daily leadership priorities to optimize the customer experience and support sales volume.