NewTax Manager JobotTax ManagerButte, MT$120,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Founded in 2004 and headquartered in the Pacific Northwest, we provide tax, accounting, and strategic financial consulting services to individuals, businesses, and fiduciaries.
NewTax Manager (Hybrid) JobotTax Manager (Hybrid)Bozeman, MT$130,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. They offer a broad suite of financial services including tax planning and preparation, bookkeeping, payroll, financial statement preparation, strategic business planning, cash flow management, and advisory support.
NewSr Project Manager JobotSr Project ManagerBillings, MT$120,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewTravel RN Case Manager - $3,164 per week Patterns HiringTravel RN Case Manager - $3,164 per weekBozeman, MTDevelops and implements a case management plan in collaboration with the member, caregiver, physician and/or other appropriate healthcare professionals and member's support network to address the member needs and goals. Job Description: Position Summary: The Registered Nurse Non-Certified Case Manager works with physicians and multidisciplinary team members to develop a plan of care for assigned patients.
NewTravel RN Case Manager - $2,908 per week American TravelerTravel RN Case Manager - $2,908 per weekBozeman, MTAmerican Traveler is hiring an RN Case Manager with required utilization review experience for a hospital-based case management position with day shift and weekend rotation requirements. Develops and implements individualized case management plans in collaboration with patients, caregivers, and healthcare team members.
Customer Logistics Manager - DTS SET Ryder SystemCustomer Logistics Manager - DTS SETHelena, MT$65,000–$70,000Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Job Description : The Startup Operation members (SET Ops) acts as a setup consultant and handles all aspects of new Dedicated Transportation Solutions business startups along with ongoing support of Field Operations.
Project Manager Healthcare Construction JobotProject Manager Healthcare ConstructionBillings, MT$100,000–$170,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Job Details: Our company is seeking a dynamic Permanent Project Manager for Healthcare Construction who will be responsible for managing all aspects of healthcare construction projects, including renovations, expansions, and ground-up projects.
NewAccounts Receivable Manager - On-site (Billings, MT) Automotive and Industrial Distributors of BillinAccounts Receivable Manager - On-site (Billings, MT)Billings, MTA&I Distributors is a rapidly growing, family and employee-owned, well established wholesale oil distributor, with nearly one hundred years of history and partnerships with some of the largest oil companies in the world. These partnerships, along with unmatched service to our customers, have enabled the company to grow to one of the premier oil distributors in the nation; a long way from our humble beginnings in 1924.
NewSocial Work Care Manager Intermountain HealthSocial Work Care ManagerMiles City, MT$39.16–$60.42The Social Work Care Manager I utilizes clinical expertise to perform psychosocial assessments, develop and implement care plans in collaboration with the appropriate care team, and assess crisis situations to provide clinical counseling, diagnosis, brief therapeutic interventions, and necessary resources or referrals. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
NewSocial Work Care Manager - Emergency Department Intermountain HealthSocial Work Care Manager - Emergency DepartmentBillings, MT$39.16–$60.42The Social Work Care Manager I utilizes clinical expertise to perform psychosocial assessments, develop and implement care plans in collaboration with the appropriate care team, and assess crisis situations to provide clinical counseling, diagnosis, brief therapeutic interventions, and necessary resources or referrals. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
NewBusiness Office Manager - Assisted Living Helena PointeBusiness Office Manager - Assisted LivingHelena, MTAs part of Stellar Senior Living’s continued efforts to maintain a safe environment for all employees, residents, families, and visitors, Stellar strongly encourages its employees to receive an FDA-approved COVID-19 vaccination, as well as any subsequent booster doses, as recommended by the Centers for Disease Control and Prevention (CDC). The Business Office Manager is a true "Jack of All Trades" when it comes to all things HR (hiring), payroll, billing, accounts receivable, accounts payable, and benefits administration, as well as answer the community phone to direct to proper teams.
NewRN Care Manager Intermountain HealthRN Care ManagerBillings, MTThe Care Manager collaborates seamlessly with patients, families/caregivers, healthcare providers, payers, community-based providers, and other stakeholders to ensure efficient, effective, and patient-focused care management. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
NewPatient Meals Manager - Dietitian (RD) Intermountain HealthPatient Meals Manager - Dietitian (RD)Billings, MTLeads patient meal areas and has a high level of competency and ability to train in therapeutic diets- coordinates with frontline caregivers to assure all diets are followed per provider orders. $33.51 - $51.73 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
NewTerritory Sales Manager US Foods, Inc.Territory Sales ManagerBozeman, MT$55,000–$95,000Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. • Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs).
NewTerritory Manager Market Support - Bozeman Montana US Foods, Inc.Territory Manager Market Support - Bozeman MontanaBozeman, MT$55,000–$95,000Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. • Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs).
NewCommercial Pest Route Manager (We Train!) Sprague Pest SolutionsCommercial Pest Route Manager (We Train!)HELENA, MT$21–$26 / hourThe Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations.
NewSTORE MANAGER IN MONTANA CITY, MT Dollar GeneralSTORE MANAGER IN MONTANA CITY, MTMontana City, MTEvery day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
NewSTORE MANAGER in THOMPSON FALLS\tMT Dollar GeneralSTORE MANAGER in THOMPSON FALLS\tMTThompson Falls, MTEvery day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
NewEntry Level Sales Representative TDS TelecomEntry Level Sales RepresentativeBillings, MTTDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Responsibilities: Engage with potential customers : Reach out to both new and existing prospects through door-to-door visits, networking, and referrals to inform them about TDS's voice, data, and television services within your assigned territory.
STORE MANAGER in THOMPSON FALLS MT Dollar GeneralSTORE MANAGER in THOMPSON FALLS MTThompson Falls, MTEvery day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
AGGREGATE PLANT MANAGER Knife RiverAGGREGATE PLANT MANAGERBillings, MTResponsibilities include, but are not limited to the following: Ensure all operations follow all legal and regulatory requirements, including air and water quality, permit conditions, dumpsite policies and MSHA, OSHA. If unable to complete an application online you may print and send completed application to: Knife River.
Sr Direct Sales Representative TDS TelecomSr Direct Sales RepresentativeBillings, MT$62,200–$101,000TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. With your proven track record in door-to-door sales, you’ll hit the ground running, introducing homeowners to cutting-edge fiber internet, TV, and phone services that transform how they live, work, and play.
NewConsumer Sales Representative-Retail TDS TelecomConsumer Sales Representative-RetailMissoula, MT$17.66–$26.48TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Responsibilities: Deliver Sales & Retention Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV, Mobile, and Internet Content Product Offerings through face to face and over the phone interactions.
NewGrocery Retail Sales Representative Smart Foodservice Stores LLCGrocery Retail Sales RepresentativeKalispell, MT$13–$21 / hourThis includes scanning merchandise, by utilizing a held-held scan gun or 10 keypad, weighing product on countertop scales as necessary, and looking up any product that will not scan. This includes blaster tagging unscannable merchandise, applying catch weight labels to all merchandise sold by the pound, and affixing plu tags to produce items.
NewSales Associate (part-time/on call) glassybabySales Associate (part-time/on call)Livingston, MTTo sell glassybaby and accessories, promote the brand, share glassybaby giving message, provide excellent customer service in person, over the phone and email and demonstrate sustained competence and accuracy in POS use and financial transaction accountability and inventory management. Possess the ability to troubleshoot transactional problems, physical problems with the POS and any relevant equipment, and convey in writing to the appropriate parties any problems that cannot be solved onsite.
NewOutside Sales Representative (Training Provided) Platinum Supplemental InsuranceOutside Sales Representative (Training Provided)Polson, MT$75,000–$100,000One Week of Paid Training: Before your first day in the field, you’ll complete a full week of paid training—live webinars, sales training with experienced coaches, AI-powered virtual role-playing, and hands-on practice with our proven sales system. At Platinum Supplemental Insurance, we’ve helped thousands of sales professionals build rewarding, high-earning careers—whether they came from sales, customer service, teaching, the military, or had no prior experience at all.
NewOutside Sales Representative Platinum Supplemental InsuranceOutside Sales RepresentativeSidney, MT$75,000–$100,000One Week of Paid Training: Before your first day in the field, you’ll complete a full week of paid training—live webinars, sales training with experienced coaches, AI-powered virtual role-playing, and hands-on practice with our proven sales system. At Platinum Supplemental Insurance, we’ve helped thousands of sales professionals build rewarding, high-earning careers—whether they came from sales, customer service, teaching, the military, or had no prior experience at all.
Remote Sales Representative Reineke AgencyRemote Sales RepresentativeLibby, MTRemoteThis is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.
NewTransportation Supervisor - Bozeman, MT SyscoTransportation Supervisor - Bozeman, MTLivingston, MTCoordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.
Customer Service Manager Hobby Lobby Stores IncCustomer Service ManagerHelena, MT$15.75–$16.75 / hour849425No52952358146.6824-112.11229-Apr-2026Customer If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.
Customer Service Manager Workoo TechnologiesCustomer Service ManagerBillings, MontanaRemoteUNDERSTANDING, CAPABILITIES, CAPABILITIES: Fluent in English along with sturdy interaction as well as interpersonal skills: crystal clear written and verbal communication along with demonstrated understanding of communication methods and styles; verbalize clearly as well as briefly in an expert as well as friendly way without slang or complex language. Excellent organizational as well as opportunity control abilities: abide by target dates as well as adjust to changing conditions; deal with higher volume while preserving exceptional attention to detail; monitor very own work and self-edit.
Customer Experience Lead-Gallatin Valley Mall Victoria's Secret & CoCustomer Experience Lead-Gallatin Valley MallBozeman, MTPrimary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales.
Guest Experience Manager D.C. Global TalentGuest Experience ManagerBig Sky, MontanaVIP & guest requests — track VIP arrivals and preferences, prepare personalized amenities/welcome notes, and ensure all in-house requests are met. Guest journey management — coordinate pre-arrival, in-house, and post-departure communication; ensure personalized service from booking through farewell.
NewClient Experience Manager Tyler Technologies IncClient Experience ManagerBillings, MTThis leader is directly responsible for the engagement, growth, and performance of a cross-functional team-including Client Experience Champions, Client Engagement Leads/Managers, and Learning Enablement Coaches. They act as both a strategic leader and a tactical support partner-ensuring clients feel supported, heard, and delighted, while employees feel empowered, challenged, and connected.
Manager, Digital Experience RevelystManager, Digital ExperienceBozeman, MT$100,000–$120,000 / yearPortfolio brands include Foresight Sports, Bushnell Golf, Fox, Bell, Giro, CamelBak, Bushnell, Simms Fishing and more (https://www.revelyst.com/brands.html) . Our category-defining brands leverage meticulous craftsmanship and cross-collaboration to pursue new innovations that redefine what is humanly possible in the outdoors.
Client Experience Manager, Pharmacy Benefits Management CVS Health CorpClient Experience Manager, Pharmacy Benefits ManagementMT$46,988–$122,400 / yearAt CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Customer Account Manager Advance Auto PartsCustomer Account ManagerGlasgow, MTWhile performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.
Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerHelena, MTA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
Manager, Customer Success Verint Systems, Inc.Manager, Customer SuccessHelena, MTThe Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates.
Customer Account Manager 2 UKG IncCustomer Account Manager 2Billings, MT$90,000–$95,000 / yearBy attending industry events, conducting business reviews, and running strategic sales campaigns, the team ensures our customers receive tailored solutions that address their unique needs and challenges. Relationship Building: Build strong relationships with business decision-makers across accounts by leveraging sales management teams, executive sponsors, and in-person meetings.
Regional Parts Sales Manager Illinois Tool Works IncRegional Parts Sales ManagerMT$85,000–$110,000 / yearReporting to the Director of Business Development and Sales, the Regional Parts Sales Manager builds, maintains, and expands relationships with customers, channel partners, and internal stakeholders, to support growth in the aftermarket parts sales business. This position will require a high-energy, results driven individual that is equipped to take on growth initiatives for the Hobart Parts division, develop strategic business plans, and oversee performance and productivity of designated customers and channel partners to achieve results.
Trainer & Sales Representative — Professionals with Teaching or Coaching Experience Encouraged to Apply The Impact Insurance AgencyTrainer & Sales Representative — Professionals with Teaching or Coaching Experience Encouraged to ApplyDillon, MontanaRemoteMany teachers, coaches, and education professionals reach a point where they want to continue guiding others while stepping into a role with greater ownership, influence, and professional growth. Working as an independent contractor, you'll have the autonomy to lead your schedule and territory while still benefiting from structured guidance, leadership coaching, and proven systems.
Territory Sales Manager - Residential Simpson Manufacturing Co IncTerritory Sales Manager - ResidentialBillings, MT$88,900–$127,100 / yearYou will work with Regional Sales Managers, Product Management, Marketing, Territory Sales Representatives, and other TSMs to develop/coordinate sales strategies and programs; and communicate appropriate market trends and field intelligence to provide to Management and Operations to ensure customer satisfaction. Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more.
Traveling Sales Manager Milan Laser Hair RemovalTraveling Sales ManagerBillings, MTYou will lead client consultations, drive revenue through personalized treatment plans, and support clinic teams to maintain strong performance and a seamless client experience. As a Traveling Clinic Manager, you will support operations across Milan’s 400+ clinic locations, stepping in as the acting Clinic Manager during critical coverage needs.
Channel Sales Manager, Cloudhealth Arrow Electronics IncChannel Sales Manager, CloudhealthMontana, MTRemote$166,700–$210,104.22 / hourTrack and analyze sales performance, pipeline health, and key performance indicators, taking corrective action when needed Ensure all clients' details and related pipeline and sales cycle related information is timely and properly documented and managed in CRM (Salesforce) Ensure proper sales quotas distribution and compensation plan communication to your direct reports Create and foster a collaborative working environment to enable creativity and success within your team, with your peers and your direct manager What We Are Looking For Proven Enterprise software / SaaS / Cloud channel sales leader with a track record of successful quota attainment and revenue growth Ideally, solid experience in FinOps, Software asset Management, Software lifecycle management Experience selling or leading teams focused on AWS, Azure and Google Cloud with strong understanding of their partner ecosystem A "hands on deals" leadership mindset rather than management only - someone who leads by example, inspires others, and elevates the team Requires familiarity with Salesforce.com and the ability to work effectively within the platform Skilled in recruiting, training, and developing sales talent, able to coach on methodology, process, and deal execution Strong communicator who can use analogies, stories, and relatable examples to inspire confidence and connection Outgoing, confident, and a positive culture driver who contributes to a fun, high-performance environment Self-aware, coachable, and open to feedback with a growth mindset Solid industry acumen with the ability to engage credibly with technical buyers Skilled at building and leveraging a professional network to create opportunities and partnerships Comfortable working in a fast-moving transformative environment with a bias toward action and accountability Work Arrangement Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. What You'll Be Doing Develop and execute effective sales strategies to drive revenue growth and meet or exceed targets Recruit, onboard, and mentor a high-performing sales team while fostering a collaborative, supportive, and winning culture Inspire and motivate your direct reports through coaching, hands on support, and ongoing feedback Actively participate in opportunity management, leveraging effective MEDDPICC sales methodology, and helping representatives navigate complex opportunities Build and maintain strong relationships with prospects and active partners Collaborate cross-functionally with marketing, customer success, product, presales engineering, technical account management, and operations to improve sales efficiency and accelerate growth Continuously refine the sales process to increase effectiveness, shorten cycles, and support scalable growth Stay informed on industry trends, FinOps best practices, and emerging technologies to guide team development.
HVAC Service/Sales Manager GpacHVAC Service/Sales ManagerMiles City, MT120000–150000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Territory Manager SRS Distribution Inc.Territory ManagerBillings, MTDirect Manager Direct Reports: As a Territory Manager at SRS Building Products, you will work in close partnership with the Regional Sales Manager to strategically drive sales performance and align with broader company goals. Working Conditions: The Territory Manager at SRS Building Products works in a hybrid role, combining office, remote, and frequent travel within the assigned territory.
Full-Time Men''''s Shoe Shop Manager & Sales Associate Scheels SportsFull-Time Men''''s Shoe Shop Manager & Sales AssociateMissoula, MT$45,000–$55,000 / yearEducation & Experience: The ideal candidate will have a high school diploma, or general education degree (GED), 1-3 months related experience or training; or equivalent combination of education and experience. Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you".
Full-Time Co-Fishing Shop Manager & Sales Associate Scheels SportsFull-Time Co-Fishing Shop Manager & Sales AssociateMissoula, MT$45,000–$55,000 / yearEducation & Experience: The ideal candidate will have a high school diploma, or general education degree (GED), 1-3 months related experience or training; or equivalent combination of education and experience. Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you".
Full-Time Men's Shoe Shop Manager & Sales Associate Scheels All SportsFull-Time Men's Shoe Shop Manager & Sales AssociateMissoula, MontanaThe ideal candidate will have a high school diploma, or general education degree (GED), 1-3 months related experience or training; or equivalent combination of education and experience. Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”.