Deployment Success Manager Deloitte Touche Tohmatsu LtdDeployment Success ManagerCharlotte, NC$128,000–$252,500 / yearAs a Deployment Success Manager on the Customer team, you will be responsible for: Design and deliver high-leverage live engagements and lead technical activation activities by supporting deployment planning, provisioning, enterprise configuration, and go-live readiness. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Product Manager (Aseptic Packaging) Weiler Labeling SystemsProduct Manager (Aseptic Packaging)Charlotte, North CarolinaThe Aseptic Product Manager is responsible for supporting the Regional Sales Managers (RSMs), managing opportunities, and ensuring the successful positioning of aseptic and sterile pharmaceutical processing equipment within the market. The ideal candidate possesses strong technical aptitude, excellent communication skills, and the ability to collaborate cross-functionally with customers, sales teams, service teams, and international manufacturing partners.
Business Development Manager - Point of Sale (mPOS) InvueBusiness Development Manager - Point of Sale (mPOS)Charlotte, North CarolinaPosition Summary: The Business Development Manager – Point of Sale will drive revenue growth, profitability, and market share for InVue in the mobile Point of Sale (mPOS) and tablet security solutions market across the United States. Our connected OneKEY ecosystem combines intelligent hardware, software, and data to help retailers and brands promote, protect, and enable the purchase of all their merchandise—creating environments that work better for everyone.
Account Manager / BAS Stationary Specialist ControlsJobsAccount Manager / BAS Stationary SpecialistCharlotte, North CarolinaIn this role, you will serve as the primary on-site representative between the client and internal service teams, overseeing daily BAS and HVAC operations, responding to comfort calls, and coordinating technician dispatch as needed. A respected HVAC and Building Automation contractor in the Charlotte, NC region is seeking an experienced Account Manager / BAS Stationary Specialist to support one of their flagship customers.
Senior Audit Manager - Capital Markets US BankSenior Audit Manager - Capital MarketsCharlotte, NC$194,225–$228,500 / yearStrong audit experience covering trading-related activities, including institutional equities trading, electronic and systematic trading models, outsourced trading, prime brokerage, and capital markets products, with exposure to associated risk, compliance, and control frameworks across U.S., U.K., and Asia. The Senior Audit Manager within Corporate Audit Services (CAS) delivers independent assurance and advisory services to evaluate and improve U.S. Bancorp's (USB) risk management, control, and governance processes across the enterprise, including affiliates and majority-owned entities.
Project Manager (Water/Wastewater Treatment) GHD Group Pty LtdProject Manager (Water/Wastewater Treatment)Charlotte, NCWorking with an energetic and high performing team, this position offers a variety of work and will see you involved in: Client & Customer Management (External): Manage relationships with small clients while also helping senior colleagues manage relationships with larger key clients and customers. Request for Bid Solicitation/Proposal/Tender Response: Gather information and resources, draft and complete proposals, and fulfill all process requirements (in terms of deadlines, documentation, etc.) in response to bid solicitations, request for proposal, and request for tender to create the best chance of being awarded the contract.
Store Manager Restaurant Depot LLCStore ManagerCharlotte, NC$39.66–$40.99 / hourThe Store Manager is responsible for overseeing all aspects of Retail, Grocery and Warehouse operations, including financial performance, compliance, inventory management, customer service, and team leadership. Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits).
Kitchen Manager Dash InKitchen ManagerConcord, North CarolinaAs a Kitchen Manager , you’ll lead the back-of-house foodservice operation inside one of our stores, building a high-performing team, delivering exceptional food quality, and driving results that directly impact the business. Location: Concord, NC Pay: $54,000 – $67,500 annually + up to 10% annual bonus Pay Type: Salaried | Benefits Eligible Schedule: Flexible, includes days, evenings, weekends, and on-call support as needed Dash In is redefining convenience—and we’re just getting started.
NewMechanical Systems Project Manager CarrierMechanical Systems Project ManagerCharlotte, NCThis role manages cross-functional projects from concept through implementation, partnering with Engineering, Supply Chain, Manufacturing, Quality, Marketing, and other teams to deliver projects on time while meeting cost, quality, and lead-time objectives. We design and manufacture high-efficiency refrigeration systems, display cabinets, mechanical systems, and turnkey solutions that help customers improve product merchandising while reducing energy consumption and operating costs.
NewGeneral Manager The Chestnut Land CompanyGeneral ManagerCharlotte, North CarolinaCompany: Chestnut Land Company Job Overview Chestnut Land Company, the nation’s largest domestic franchise partner of Auntie Anne’s Pretzels, is seeking a high-energy General Manager for our Charlotte Premium Outlets location. About Our Franchise Founded in 1994, Chestnut Land Company is the premier domestic franchise partner of Auntie Anne’s and Cinnabon.
MES Solution Architect Manager (AVEVA) Deloitte Touche Tohmatsu LtdMES Solution Architect Manager (AVEVA)Charlotte, NC$141,200–$278,300 / year5+ years of experience in business requirements gathering, fit-gap analysis, functional process design, data mapping, functional and technical specification development, system configuration, integration testing, user acceptance testing, solution delivery, customer support, process documentation, and onsite/offshore delivery models. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
MES Solution Architect Manager (Werum PAS-X) Deloitte Touche Tohmatsu LtdMES Solution Architect Manager (Werum PAS-X)Charlotte, NC$141,200–$278,300 / yearAs a Manufacturing Executions Systems Solution Architect Manager (Werum PAS-X) on the Supply Chain & Network Operations team, you will be responsible for: Leading discussions with senior leaders and business stakeholders to define Manufacturing Execution System (MES) needs and translate requirements into Werum PAS-X functionality. 5+ years of experience with business requirements gathering, fit-gap analysis, functional process design, data mapping, functional and technical specification documentation, system configuration, system testing, solution delivery, customer support, process documentation, and onsite/offshore delivery models.
NewOil Change Assistant Manager - Shop#45 - South Boulevard Driven BrandsOil Change Assistant Manager - Shop#45 - South BoulevardCharlotte, NC$15–$18 / hourNo matter what your background is, we will provide PAID TRAINING on the Take 5 way to manage a shop location, change oil, replace wiper blades/air filters, fill air in tires, and perform other light maintenance services. Some of our most successful employees are those that joined the team with no experience at all, but many others were once servers, restaurant workers, mechanics, retail employees, landscapers, and other skilled trade workers!
Oil Change Shop Manager - Shop#27 - 1836 W. Mallard Creek Church Rd Driven BrandsOil Change Shop Manager - Shop#27 - 1836 W. Mallard Creek Church RdCharlotte, NCWe hire experienced Shop Managers every day that were leaders at other oil change shops, restaurants, retail stores, and a variety of other businesses, but NO EXPERIENCE is necessary - ask about our opportunities to join the team as an Assistant Manager or Manager-in-Training. No matter what your background is, we will provide PAID TRAINING on the Take 5 way to manage a shop location, change oil, replace wiper blades/air filters, fill air in tires, and perform other light maintenance services.
Salesforce CPQ Senior Manager, Technical Transformation Deloitte Touche Tohmatsu LtdSalesforce CPQ Senior Manager, Technical TransformationCharlotte, NC$175,725–$292,875 / yearExperience defining systems strategy, roadmap, developing process flow diagrams, user journeys and stories, developing business and systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Salesforce CPQ Manager, Technical Transformation Deloitte Touche Tohmatsu LtdSalesforce CPQ Manager, Technical TransformationCharlotte, NC$144,600–$241,000 / yearExperience defining systems strategy, roadmap, developing process flow diagrams, user journeys and stories, developing business and systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Account Manager - Commercial Insurance (Construction / Contractors) Insurance Office of AmericaAccount Manager - Commercial Insurance (Construction / Contractors)Rock Hill, SCRemote$65,000–$80,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Project Manager - Large Commercial Construction Projects ENFRA LLCProject Manager - Large Commercial Construction ProjectsCharlotte, North Carolina$88,380–$117,970 / yearFull timeResponsibilities: Maintain a safe and secure work environment through active participation in site planning, Safety Plan review, JHA approvals, on-site tool box talks and conducting site walks with the Lead Construction Manager. Actively participate with the Project Superintendent in establishment of the site utilization plan with a focus on cleanliness, access control and overall safety of our employees, client personal and public.
Business Control Manager - Global Markets Technology Bank of AmericaBusiness Control Manager - Global Markets TechnologyCharlotte, New YorkThis includes closing out and sustaining Payments Governance, launching a proactive program to assess and mitigate policy adherence, including sustainability of closed issues, and ensuring all activities across GMT are mapped in the Single Process Inventory and operating effectively, identifying, measuring, and monitoring appropriate controls to mitigate risks and enhancing and / or incrementing controls for continuous improvement. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.
Project Manager - Construction Path ConstructionProject Manager - ConstructionCharlotte, NCDuties for Construction Project Managers include : Leading and managing a project team in building a successful project, managing day-to-day activities of subcontractors and suppliers, contract administration, procurement, estimating, pay requests, change orders, requests for information, cost control, scheduling, tracking submittals, safety controls, maintaining and delivering a high level of quality. Our expertise is very diverse and includes experience on small and large projects of many different types, including but not limited to: healthcare, hospitality, higher education, multi-family, self-storage, senior living, transportation, water and waste treatment, convention centers, laboratories, and correctional.
Consulting - TC - Digi Engg - Full Stack Eng - Serv Del - Manager - Multiple Positions - 1718314 Ernst & Young Global LtdConsulting - TC - Digi Engg - Full Stack Eng - Serv Del - Manager - Multiple Positions - 1718314Charlotte, NCIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY's Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com. Work with a software development engineering team to design, build, configuration, testing, analysis, delivery, and support of Technology project-based work, managed services and solutions to clients.
Chief Risk Office Risk Manager - Payment Services (Consumer & Small Business Credit Cards) US BankChief Risk Office Risk Manager - Payment Services (Consumer & Small Business Credit Cards)Charlotte, NC$124,355–$146,300 / yearThe ideal candidate is an accomplished risk leader with extensive expertise in credit card risk, governance, and content review, recognized for driving strategic initiatives through insightful analysis, strong regulatory acumen, and the ability to translate complex requirements into clear, actionable outcomes. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Technical Product Manager 2 - (Financial Services products Stablecoin, Tokenization, Payments) U.S. BankTechnical Product Manager 2 - (Financial Services products Stablecoin, Tokenization, Payments)Charlotte, North CarolinaStrong product and business analysis capabilities, and demonstrated knowledge of blockchain, stablecoins, tokenization platforms, digital custody, and payments and industry trends and practices in digital assets. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Technical Product Manager 2 - (Financial Services Products Stablecoin, Tokenization, Payments) US BankTechnical Product Manager 2 - (Financial Services Products Stablecoin, Tokenization, Payments)Charlotte, NC$98,175–$115,500 / yearStrong product and business analysis capabilities, and demonstrated knowledge of blockchain, stablecoins, tokenization platforms, digital custody, and payments and industry trends and practices in digital assets. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
NewCompliance Risk Manager - Client Service Center US BankCompliance Risk Manager - Client Service CenterCharlotte, NC$119,765–$140,900 / yearIn addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Partners with their assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk management framework.
NewManager, Airport Operations Avelo AirlinesManager, Airport OperationsConcord, NCFounded and led by airline industry veteran, Andrew Levy, along with a team of world-class airline executives, we endeavored to build a different and better kind of airline with one mission in mind: "To inspire travel" and we've done so with industry-leading reliability and a caring Soul of Service. On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years - ushering in a new era of affordable, convenient, and reliable air travel.
Full-Time Assistant Manager CinemarkFull-Time Assistant ManagerCharlotte, NC$15–$17.85 / hourThe Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
Part-Time Assistant Manager CinemarkPart-Time Assistant ManagerCharlotte, NC$15–$17.85 / hourThe Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
Manager in Training Crunch Fitness - CR HoldingsManager in TrainingCharlotte, NCDrive membership sales by actively engaging with prospective and current members, presenting membership options, and closing sales to meet or exceed monthly goals. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness.
NewCommunity Manager WGP PROPERTY MANAGEMENT LLCCommunity ManagerLancaster, SCYou’ll be the primary point of contact for residents, vendors, and team members—ensuring the community runs smoothly, looks great, and feels like home. Your role focuses on four (4) key performance indicators ( KPI s) that drive success: Ensure Safety and Compliance – Maintain a safe, compliant, and well-organized community for residents and staff.
General Manager The Carter Lumber CompanyGeneral ManagerCharlotte, NCSales & Relationship Building: Manages the growth of the outside and installed sales programs by ensuring that new prospects are obtained and current relationships and services are successfully maintained. Complying with policies and procedures, monitoring key employees, controlling inventory purchases and levels, developing sales and communication are all components of this position.
Survey Project Manager Bateman Civil SurveySurvey Project ManagerCharlotte, North CarolinaBateman Civil Survey is a leading land surveying and civil engineering firm headquartered in the heart of Apex, North Carolina. The Survey Project Manager excels in communication, problem-solving, and has a keen eye for detail, ensuring that client expectations are met, and projects are delivered on time and within budget.
Project Manager I Install - Indirect Builders FirstSource IncProject Manager I Install - IndirectMonroe, NCProblem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Sales and Operations Manager RXOSales and Operations ManagerCharlotte, North CarolinaAs a Sales and Operations Manager at RXO, you will lead a sales team, identify opportunities to present our world-class services and generate new sales revenue. Act as a liaison between Sales and Operations; work cross-functionally to review pricing, market penetration and service Key Performance Indicators (KPIs).
WS - Product Sales Manager Williams Scotsman IncWS - Product Sales ManagerCharlotte, NC$100,000–$170,000 / yearCommunication and Collaboration: Collaborate with internal teams including marketing, product development and customer support to ensure the delivery of high-quality products or services to key accounts. This role is responsible for driving, building, and maintaining strong revenue streams for designated products, and driving product line growth through effective sales strategies.
Account Manager Libra SolutionsAccount ManagerCharlotte, NCThe Account Manager is responsible for developing strong relationships with existing customers, connecting with key stakeholders to identify new business opportunities among existing customers and serves as point of contact for customer service related inquires. Together, under the Libra Solutions banner, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers.
Manager, Product Owner | Communications SPECTRUMManager, Product Owner | CommunicationsCharlotte, NCThis role is a hands-on position focused on improving customer experiences, shaping work for development, and driving delivery across customer communications, digital self-service platforms, and supporting systems. As Manager of Product Owners and Communications, you’ll guide a team to deliver seamless, effective digital communications and experiences that create real impact for customers and the business.
Account Manager I EBSCO Industries IncAccount Manager ICharlotte, NCThe ideal candidate will build strategic customer relationships, generate new revenue streams, and collaborate with internal teams throughout the sales and project lifecycle to ensure exceptional customer experiences and successful project execution. As a vertically integrated organization, Vulcan Industries provides a full range of services including Creative Design, Engineering, Estimating, Purchasing, Project Management, Production, Warehousing, and Logistics.
Marketing Communications Manager - APE Atlas Copco ABMarketing Communications Manager - APERock Hill, SCHave demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and display advertising campaigns Experience managing cross-functional projects and influencing stakeholders across Sales, Product Management, Marketing, and Customer Service functions. Experience leveraging AI, automation tools, and emerging digital technologies to improve marketing efficiency is an extra advantage To be successful in this role, the person should: Ability to identify target audiences and develop campaigns that generate leads and drive customer engagement.
NewVP, Consumer Bank Service Delivery Manager Synchrony FinancialVP, Consumer Bank Service Delivery ManagerCharlotte, NCThis role is responsible for collaborating with, 3rd Party Vendors, product owners, program manager and business leaders to ensure that all Service Levels are met or exceeded for the Digital Bank. Manage technical upgrade projects as well as oversee testing efforts for business-critical production issues ensuring timely and qualitative delivery.
Pharmacy Manager Walgreen CoPharmacy ManagerCharlotte, NC$67.05–$90.55 / hourWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
Project Manager - NC DSI 3419Project Manager - NCStallings, North CarolinaWith investment in education, the latest tools and technology, and expert training, we are industry leaders in disaster restoration and are known for the great care we take with clients and employees alike. • We believe that engaged and happy employees makes ServiceMaster DSI an amazing place to work where we are always ready to help families and businesses recover from fire and water damage.
District Growth Manager, Southeast Territory - Commercial Energy Business Leidos Holdings IncDistrict Growth Manager, Southeast Territory - Commercial Energy BusinessCharlotte, NCRemote$107,900–$195,050 / yearWe are seeking a District Growth Manager who will be responsible for: Driving and supporting new and existing business opportunities specifically for our Power Delivery Solutions, Technology, and Digital Transformation Solutions divisions with investor-owned utilities, cooperative utilities, and relevant state-wide energy agencies. Leidos Engineering currently has an opportunity for a District Growth Manager to support various clients within our Power Delivery Solutions and Technology, and Digital Transformation Solutions divisions in the Midwest region.
Technical Product Manager Advisor Jack Henry & Associates IncTechnical Product Manager AdvisorCharlotte, NCRemote$107,700–$155,000 / yearWhat you'll be responsible for: Designs, modifies and manages activities for a specific product or group of products from product definition and planning through production and release. As the Technical Product Manager you will be acting independently, designing, modifying, and managing activities of products within the information technology family.
Porsche Assistant Service Manager Mills Auto GroupPorsche Assistant Service ManagerCharlotte, North CarolinaAbout the Company: Mills Auto Group is a premier automotive dealership located in Charlotte, NC, specializing in luxury vehicles such as Porsche. Porsche Assistant Service Manager at Mills Auto Group.
Retail Account Manager (RAM) – NRS & Retail Services IDT CorporationRetail Account Manager (RAM) – NRS & Retail ServicesCharlotte, NCYou will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
NewDepartment Manager - Carolina Place H & M Hennes & Mauritz ABDepartment Manager - Carolina PlacePineville, NC$23.56–$27.09 / hourSecure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store. We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community.
Technology Manager Bank of AmericaTechnology ManagerCharlotte, North CarolinaWorking knowledge of SharePoint Online administration, OneDrive for Business administration, Microsoft 365 admin center, permissions models, external sharing, storage management, service health monitoring, and support operations. Operational controls for SharePoint Online, OneDrive, and Power Platform are consistently applied across site lifecycle, sharing, access, storage, environment management, connector usage, app lifecycle, automation, and compliance processes.
Cyber Forward Deployed Engineer - Manager Deloitte Touche Tohmatsu LtdCyber Forward Deployed Engineer - ManagerCharlotte, NC$155,600–$306,800 / year1+ years of experience with one of the following Frontier Gen AI Platforms: Anthropic, Google or Open AI, including hands on experience with one of the following key platforms/products; Claude API, Claude for Enterprise, Claude Code, Gemini API, Vertex AI Agent Builder, Grounding, Google Workspace integration, GPT-4o, Assistants API, Responses API, OpenAI Agents. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Senior Design-Build Design Manager Rail & Transit Parsons Commercial Technology Group Inc.Senior Design-Build Design Manager Rail & TransitCharlotte, NC$176,900–$332,400 / yearSome of Parsons recent landmark rail and transit systems design-build projects include NJ-EWR Airport Automated People Mover, WA-Federal Way, CA- Metro Gold Line Foothill Extension, and NY-East Side Access. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency.