Customer Service Manager, Airport Customer Experience Administration (New York City, NY, US) American Airlines MexicoCustomer Service Manager, Airport Customer Experience Administration (New York City, NY, US)New York City, NY$51,000–$86,500 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
Digital Revenue & Customer Experience Manager - Americas Sika CorpDigital Revenue & Customer Experience Manager - AmericasLyndhurst, NJp>The Digital Revenue & Customer Experience Manager - Americas is a hands-on, managerial role responsible for defining, scaling, and governing Sika's emerging digital revenue channel across the Americas Region reporting to the Digital Experience Director Americas together we will work on Sika's digital transformation. With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.
Customer Experience Manager TemPositions Group Of CompaniesCustomer Experience ManagerRamsey, NJ$100,000–$160,000 / yearFull timeA growing residential services/installation company is seeking a Customer Experience Manager to oversee and improve the end-to-end client journey from project kickoff through final completion. The ideal candidate has experience managing customer relationships across long project timelines involving multiple stakeholders, while also building scalable workflows and performance metrics.
Customer Experience Manager (Operations-Queens Center Mall PINK Victoria's Secret & CoCustomer Experience Manager (Operations-Queens Center Mall PINKElmhurst, NYPrimary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Customer Experience Manager (Operations-125th St Victoria's Secret & CoCustomer Experience Manager (Operations-125th StNew York, NYPrimary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Customer Experience Manager (Operations-Cross County Victoria's Secret & CoCustomer Experience Manager (Operations-Cross CountyYonkers, NYPrimary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Senior Customer Experience Manager RADARSenior Customer Experience ManagerNew York, NY$95,000–$150,000 / yearWe are deployed across 1,400+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale. This role requires someone who thrives in a hands-on environment, can manage high-stakes engagements, and fosters team development in a fast-paced, customer-driven organization.
Customer Experience Manager - Part Time GFI-Team IkigaiCustomer Experience Manager - Part TimeNew York, NYRemote$65,000–$85,000 / yearul>Communication Craftsmanship: Be the conductor of client interactions, making sure every request is met promptly and cheerfully. Strategy Crafting: Collaborate on impactful financial strategies that resonate and elevate clients' goals.
Customer Experience Manager Fusion Connect IncCustomer Experience ManagerNY$1,000–$3,749Job Description Summary: Summary: The primary responsibility of the Customer Experience Manager is to manage a set of accounts to drive customer satisfaction and reduce churn by proactively renewing and migrating customers to strategic services while managing customer inquiries with a positive problem-solving attitude. Conduct monthly, bi-monthly, or quarterly customer account reviews and develop account plans; assuring compliance with customer needs and expectations; oversight and escalations of installations, billing, and repair tickets within operations departments on behalf of customers.
Senior Customer Experience Manager West Wiz IncSenior Customer Experience Manager WestNY$136,800–$152,000 / yearp>Day-to-Day Operations - Ensuring Cloud Security Best Practices: Accelerate the customer's cloud security adoption journey with a specific focus on defining key milestones, removing blockers, and implementing processes to ensure secure workload migrations. Program Transformation: Leverage your communication skills and extensive PM experience with large-scale transformations to guide customers post onboarding through their stages of Wiz adoption with a strong emphasis on implementing and maintaining robust cloud security practices.
Customer Experience Manager-American Dream VS Victoria's Secret & CoCustomer Experience Manager-American Dream VSEast Rutherford, NJPrimary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Customer Experience Manager-Garden State Plaza PINK Victoria's Secret & CoCustomer Experience Manager-Garden State Plaza PINKParamus, NJp>Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Customer Experience Manager-Garden State Plaza VS Victoria's Secret & CoCustomer Experience Manager-Garden State Plaza VSParamus, NJp>Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Customer Experience Manager-Green Acres Victoria's Secret & CoCustomer Experience Manager-Green AcresValley Stream, NYp>Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Customer Experience Manager-Palisades Victoria's Secret & CoCustomer Experience Manager-PalisadesWest Nyack, NYPrimary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
NewCustomer Experience Manager-125th St Victoria's Secret & CoCustomer Experience Manager-125th StNew York, NYPrimary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Customer Service Manager, Airport Customer Care (New York City, NY, US) American Airlines MexicoCustomer Service Manager, Airport Customer Care (New York City, NY, US)New York City, NY$51,000–$86,500 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
Collectors Customer Experience Trainer (Jersey City, NJ) Collectors Holdings, Inc.Collectors Customer Experience Trainer (Jersey City, NJ)Jersey City, NJYou will report to the Customer Experience Manager and work onsite in our Jersey City, NJ headquarters with the ability to travel up to 40% to various Collectors offices and PSA Submission Center locations. We're looking for a Customer Experience Trainer to join the Collectors team and help our team members deliver the "white-glove" service our valued collectors expect.
Customer Service Manager (Bench) Uncle Giuseppe's, IncCustomer Service Manager (Bench)Melville, NYKey Responsibilities: • Lead, mentor, and coordinate the Customer Service team to consistently deliver outstanding, brand-aligned customer experiences • Champion clear communication, accountability, and engagement to achieve and exceed customer satisfaction goals • Foster continuous professional growth through coaching, feedback, and skill-building initiatives • Identify opportunities to refine customer service processes and policies, driving operational efficiency and service excellence • Oversee accurate and timely processing of internal and customer orders to ensure seamless execution • Collaborate cross-functionally with corporate and store leadership teams to support smooth, unified operations across the organization • Analyze departmental reports and key performance indicators to identify trends, measure performance, and implement strategic improvements • Contribute to broader store and company initiatives that support our continued growth and success. What We're Looking For: High School Diploma or equivalent required Minimum of 4 years' experience in a customer service role within a retail customer-facing environment A detail-oriented professional with a strong commitment to service excellence Proven leadership ability with a track record of motivating, developing, and empowering teams Strong decision-making and problem-solving skills in fast-paced environments A proactive mindset with a passion for continuous improvement and operational advancement Excellent communication skills with the ability to collaborate across all levels of the organization Proficiency in English (speaking, reading, and writing).
Federal Software Customer Service Manager - Remote Motorola Solutions IncFederal Software Customer Service Manager - RemoteNYRemote$100,000–$110,000 / yearRequired Skills: High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required. Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.
Customer Service Manager - State Farm Agent Team Member Don Enga - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberQueens Village, NYAs a Customer Service Manager - State Farm Agent Team Member with Don Enga - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Sr Customer Service Manager, Airports LGA (New York City, NY, US) American Airlines MexicoSr Customer Service Manager, Airports LGA (New York City, NY, US)New York City, NY$71,000–$100,000 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Establishes team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation, Mentors, coaches, and develops future leaders by creating pathways for advancement.
Sr Customer Service Manager, Airports JFK (New York City, NY, US) American Airlines MexicoSr Customer Service Manager, Airports JFK (New York City, NY, US)New York City, NY$71,000–$100,000 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Establishes team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation, Mentors, coaches, and develops future leaders by creating pathways for advancement.
Customer Service Manager Alstom SACustomer Service ManagerJamaica, NY$100,000–$130,000 / yearYou'll also: • Collaborate with transverse teams and helpful colleagues, • Work with innovative strategies and detailed plans that provide sustainable world-class customer experiences, • Progress towards enhancing customer satisfaction and operational excellence, • Benefit from our investment in your development, through award-winning learning. You'll play a pivotal role in elevating the customer journey, ensuring a world-class experience for JFK AirTrain passengers by enhancing safety, streamlining service processes, and leading continuous improvement initiatives.
Customer Service Manager (E-commerce) Gamer's ChoiceCustomer Service Manager (E-commerce)Long Island, New YorkYou’ll communicate with customers across multiple channels, including email, social media, etc., to provide exceptional service that strengthens our brand reputation and enhances customer satisfaction. In this role, you will be responsible for responding to customer inquiries, resolving complaints, and ensuring every customer receives timely, accurate, and empathetic support.
Customer Service Manager, Airport Workforce Management (Airport Staffing) (New York City, NY, US) American Airlines MexicoCustomer Service Manager, Airport Workforce Management (Airport Staffing) (New York City, NY, US)New York City, NY$51,000–$86,500 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
Customer Service Manager- B2B Operations Fortune Brands Innovations IncCustomer Service Manager- B2B OperationsNY$80,000–$100,000 / yearWe value individuals who can Think Fast by using operational insights and customer feedback to improve service experiences; Work It Together by building trusted partnerships and cultivating an inclusive, team-oriented culture; and Make the Hard Call by approaching decisions thoughtfully, balancing customer needs, associate wellbeing, and business priorities with fairness and accountability. Success in this role requires the ability to build strong cross-functional relationships, support remote associates effectively, and coordinate across pricing, sales, inventory, transportation, and operations teams to ensure accurate and timely order execution.
Sales Manager Vertex Global SolutionsSales ManagerBronx, NY$110,000–$130,000 / yearThe Sales Manager will be responsible for achieving revenue and gross profit objectives, expanding existing customer business, acquiring new accounts, and ensuring exceptional customer service while maintaining alignment with company goals and objectives. This position leads all regional sales activities, develops strategic sales initiatives, manages key customer relationships, and oversees two Regional Sales Managers and their respective sales teams.
Collections Manager Veolia Environnement SACollections ManagerTeaneck, NJ$105,000–$115,000 / yearThis includes, but is not limited to the management and reconciliation of accounts within the Customer Care and Billing System for NJ operations and additional business units served by the NJ Center; investigation and resolution of misapplied payments; the completion and reconciliation of field service orders; the completion and reconciliation of all system generated 'to do' exceptions; management of the established 'Theft of Service' program; vacant with consumption management; consecutive estimates management; refund processing; reduction of aged receivables; managing the collections process; support of collection activities through contract vendors and miscellaneous charge application. Clear strategies will be collated, communicated, implemented and tracked to address challenges and capture opportunities with a clear focus on innovative solutions and ongoing assessment of technologies available to invigorate and improve key performance indicators.
Manager, Pipeline Creation and Digital Sales Performance Justrite Manufacturing Company LLCManager, Pipeline Creation and Digital Sales PerformanceNYRemote$95,000–$110,000 / yearThis player-coach leadership role oversees a Digital Inside Sales representative focused on inbound lead conversion, outbound prospecting, pipeline development, and follow-up on higher-value opportunities, as well as Customer Service team members responsible for customer inquiries, order support, and small quote opportunities. What You'll Do at Justrite: Own the inside sales revenue target for assigned digital lead and quote activity, and be accountable for improving lead response, quote conversion, pipeline contribution, customer follow-up, and repeat customer growth through stronger workflows, rep adoption, and digital selling discipline.
NewEnterprise Software Sales Manager - USA Siemens AGEnterprise Software Sales Manager - USANYRemote$197,300–$394,600 / yearExperience level Experienced Professional Job type Full-time Work mode Remote only Employment type Permanent Any Siemens location in United States of America About Siemens Digital Industries Software We are a leading global software company dedicated to computer aided design, 3D modeling and simulation-helping innovative global manufacturers design better products, faster! Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.htmlThe pay range for this position is 197,300 - 394,600 annually with a target incentive of 40% of the base salary.
Dermatology Sales Representative Beiersdorf AGDermatology Sales RepresentativeStamford, CTToday, Beiersdorf is a global company with iconic brands - Coppertone, Aquaphor, Eucerin and NIVEA - focused on providing innovative, clinically-proven and safe skin and sun care solutions to more than 500 million consumers in over 200 countries - making people feel comfortable in their own skin. Additionally, they will coordinate with all field-based employees (Medical Sales Director, Regional Sales Manager, Brand Manager, etc.) to effectively drive promoted product(s) to Dermatologists within a designated geography.
NewDigital Journey Leader Oracle CorpDigital Journey LeaderNY$90,100–$209,500 / yearp>Core Focus Areas: External Digital Journey Communications: Own the strategy and execution of customer-facing digital communication journeys across onboarding, adoption, value realization, renewals, expansion, and executive engagement, with messaging aligned to Gen 2 product experiences and Oracle Health Customer Success priorities. Cross-Functional Alignment and Governance: Partner across Customer Success, Communications, Digital Journeys, Product, Marketing, Operations, Sales/GTM, Technology, and Consulting/Implementation to align external messaging, manage priorities, and ensure communications are accurate, timely, and scalable.