1,074 Results for

Customer Experience Manager Jobs in Martinsburg, WV

Jobs

Leesburg, VA

$100,000–$150,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A nationally recognized construction services organization with a strong local-market operating model, focused on building regional teams that support employee growth, community involvement, and long-term client relationships.

5 days ago

Frederick, MD

Remote

$115,000–$160,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Proven experience with 1031 Exchanges, tax planning, federal and state tax, income tax preparation, gift tax, S Corp, tax returns, and corporate tax returns.

7 days ago

Frederick, MD

$100,000–$110,000

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. This role leads skilled trades staff, manages preventive maintenance programs, coordinates work with vendors and contractors, and partners closely with campus stakeholders to deliver high?quality service in a student?centered environment.

5 days ago

Thurmont, Maryland

li>Utilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals.

Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer’s cart.

27 days ago

Winchester, VA

p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!

Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

9 days ago

Leesburg, VA

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

23 days ago

Ashburn, VA

$27.31–$36.95 / hour

p>The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day.

Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.

11 days ago

Middletown, Maryland

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For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

3 days ago

Greencastle, PA

$70,000–$75,000 / year

p>Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

30+ days ago

Frederick, Maryland

Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only.

18 days ago

Ashburn, VA

p>In this highly visible role, you will manage Cisco lifecycle programs, track performance incentives (including Lifecycle Incentives (LCI) rebates), and leverage tools like the Partner Experience Platform (PXP) to deliver meaningful insights and reporting.

You will work closely with sales, engineering, and Cisco partners in a dynamic, fast-paced office environment—aligning on customer outcomes, strengthening lifecycle engagement, and maximizing program success and profitability.

23 days ago

Brunswick, MD

Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers. • Supervise the performance of all duties and responsibilities of department associates; provide ongoing performance management training and conduct timely formal performance appraisals for direct reports.

2 days ago

Ashburn, VA

p>Who You Are:

The Customer Success Manager (CSM) for Strategic and Hyperscale Accounts serves as the primary point of contact and trusted advisor, responsible for delivering a seamless, high-quality customer experience across the full lifecycle.

What You Will Need to be Successful:

7+ years of experience in Customer Success, Account Management, Program Management, or related customer-facing roles supporting complex strategic accounts.

28 days ago

Ashburn, VA

Success in this role depends on strong internal processes, effective cross-team coordination, and a relentless focus on positive customer experience and delivery outcomes.\n \nKey requirements\n\n Own the post-sales customer experience, ensuring timely, effective, and positive engagement across all support and service interactions\n Manage Tier-1 and Tier-2 technical support workflows, including issue triage, escalation, and resolution tracking\n Lead and coordinate Professional Services Engineers, assigning work, prioritising customer needs, and ensuring delivery quality\n Develop and refine post-sales support and service processes to improve efficiency, consistency, and customer satisfaction\n Serve as the primary interface between customers, Professional Services, Engineering, and Solutions Engineering for post-sales activities\n Capture customer feedback, recurring issues, and delivery insights to inform internal teams and drive continuous improvement\n* Support the evolution of customer success and professional services into scalable, revenue-generating offerings\n \nAbout You\n \nYou have experience in customer success, technical support management, or service delivery roles, with strong organisational skills and the ability to coordinate across multiple stakeholders. You are comfortable managing technical support workflows and engaging with customers in operational or mission-critical environments, with a strong customer-centric mindset and clear communication style.\n \nYou have a general understanding of integrated technical systems and support processes, with the ability to assess issues and route them effectively to the appropriate engineering resources.

30+ days ago

Ashburn, VA

$105,000–$201,000 / year

Drive Creative Strategy & Audience Targeting Direction: Spearhead the end-to-end development of campaign assets by delivering clear creative briefs and copy development guidance, while defining comprehensive audience strategies and precise targeting directions for Database Marketing execution through partnership with the Audience Modeling organization. Cultivate Collaborative Partner Relationships: Work closely with Product Marketing, Product Management, Database Marketing, Agency Management, and Integrated Marketing to champion retention goals, stay informed of shifting broader strategies, and align joint efforts across end-to-end campaign lifecycles.

30+ days ago

Ashburn, VA

$170,000–$210,000 / year

p>CIS Secure, along with its subsidiaries: Intrepid Solutions and Darkblade Systems, is a trusted provider of specialized capabilities to priority programs within the defense and intelligence communities, delivering scientific, engineering, technical, and operational support and training services.

Subject Matter Expertise: • Serve as the primary subject matter expert for CIS Secure products, solutions, and services across Federal markets, supporting, marketing, product management, and engineering within your targeted agencies.

30+ days ago

Ashburn, VA

$170,000–$210,000 / year

Collaborate with internal business capture team to identify top Federal programs and key agency stakeholders, analyzing future requirements, funding, and technical trends to execute long-term capture and "win" strategies.

30+ days ago

p>SAMs strive to become a partner of the dealership by helping to effectively implement an intelligent marketing strategy that helps dealers sell, service and retain more customers for less cost and expand a dealerships revenue opportunities.

A minimum of 5 years B2B sales experience, specifically relating to the Automotive Industry: Automotive Marketing Omni Channel Sales, Automotive Agency, Automotive Media Sales and/or Automotive Technology Sales, REQUIRED.

28 days ago

Winchester, VA

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Eligible first of the month after 60 days of full-time employment .

Employee discounts, referral incentives, bereavement pay, and jury duty pay .

30+ days ago

Ashburn, Virginia

$140,000–$190,000 / year

img alt="CIS Brand Logo_Vector" height="338" src="https://intrepidsolutions.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=14481&hashed=1573656870" style="margin-left:auto;margin-right:auto" width="398"/> GOOD LOGO_Intrepid .

CIS Secure, along with its subsidiaries, Intrepid Solutions and Darkblade Systems, is a trusted provider of specialized capabilities to priority programs within the defense and intelligence communities, delivering scientific, engineering, technical, and operational support and training services.

30+ days ago

Ashburn, Virginia

$140,000–$190,000 / year

CIS Secure, along with its subsidiaries: Intrepid Solutions and Darkblade Systems, is a trusted provider of specialized capabilities to priority programs within the defense and intelligence communities, delivering scientific, engineering, technical, and operational support and training services.

30+ days ago

Frederick, MD

As the Assistant Sales Manager, you will engage with clients one-on-one to deliver outstanding consultation excellence by understanding their unique needs and crafting personalized dream packages. Work alongside clinic leadership to achieve sales Key Performance Indicators (KPIs) and streamline administrative processes, enhancing the overall client experience.

23 days ago

Ashburn, Virginia

Train new Bartenders: thoroughly educate new Bartenders on Booker, Drybar’s core values, Bartender Non-Negotiables in order to set up new hire for success in the role.

Drybar Ashburn is looking for an outgoing, confident, and customer-oriented in Action team player to join us as a Bartender (Drybar's term for front desk + sales associates).

16 days ago

Winchester, VA

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

30+ days ago

Ashburn, VA

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

23 days ago

Frederick, MD

p>Position Summary:

The Service Business Development Manager is responsible for marketing, promoting, and selling roofing services/products to new and existing customers.

Develop and maintain a sales forecast to help analyze market conditions and/or changes in the assigned territory for maximum productivity and sales growth.

30+ days ago

Ashburn, VA

While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration.

30+ days ago

Ashburn, Virginia

p>As General Manager, you will: Develop strategies and tactics to grow revenue; engage with your local market to drive awareness of iFLY; own and maintain a safety-first culture; deliver an unparalleled customer experience and pull all levers to meet/exceed your tunnels EBITDA budget.

Collaborate with the Operations Manager, Lead Instructor and Regional Director to meet/exceed safety audits, EBITDA budget, Net Promoter Score, employee turnover, Instructor productivity and customer referrals.

30+ days ago

Frederick, Maryland

Remote

strong>Position Title: General Manager

Clearance Required: Top Secret

Division: Silver Lake Construction

Reports to: President, PBDC-Federal Group Construction Division

POSITION SUMMARY:

The mission of the Potawatomi Business Development Corporation, Federal Group (PBDC/FG) is “to generate wealth and improve the quality of life for the Forest County Potawatomi (FCP) Community by making strategic investments, acquisitions and prudent asset management and community development decisions.

PREFERRED EXPERIENCE:

At least 10 years of proven success in a senior construction management role, managing large-scale, multi-site, or federal construction programs, achieving substantial improvements in business operations resulting in significant and steady increases in profitability over the course of several reporting periods.

6 days ago

Remote

p>RAMs closely monitor and report on client campaign effectiveness utilizing proprietary company technology platforms and work closely with the Client Services and Production Teams to ensure all campaign deliverables are accurately executed on deadline and all projected revenue is accounted for each month.

RAMs strive to become a partner of the dealership by helping to effectively implement an intelligent marketing strategy that helps dealers sell, service, and retain more customers for less cost and expand our dealership clients revenue opportunities.

17 days ago

Ashburn, VA

p>The Commercial Relationship Manager is responsible for supporting a portfolio of business, soliciting and servicing current clients, producing a variety of commercial loans, growing deposits, and selling ancillary services.

Establishes and maintains relationships with current and prospective clients; proactively identify and recommend opportunities to cross-sell additional loan and non-credit products to clients.

30+ days ago

Hagerstown, MD

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information.

30+ days ago

Hagerstown, MD

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information.

30+ days ago

Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Provides professional customer service to include performing accurate transactions, greeting the customer, smiling, using the customer's name during the transaction, and thanking each customer for his/her business.

2 days ago

Frederick, MD

$43,000–$67,000 / hour

p>You will need to have:

Background in customer service within the retail, restaurant, or wireless industry preferred 1-2 years of experience in a Customer Service or leadership role Management experience in a commissions-based sales environment Proven track record of achieving challenging team and individual sales goals Balanced multiple opposing priorities in a multifaceted environment Set goals, evaluated performance, and developed a high performing team Basic interview skills and enhanced staffing knowledge.

Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.

30+ days ago

Frederick, MD

We are an innovation-led company of 5,000 people that is the largest marketing, data, and fundraising company in North America serving the nonprofit industry with clients across education, association, political, and commercial sectors.

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices.

30+ days ago

Ashburn, VA

Reporting to the Area Manager, the Head Coach is responsible for various tasks that will not only support the Studio and its success, but also support [solidcore] as a company in our mission to be the fastest growing and most successful boutique fitness studio. The Head Coach provides a high level of coach development, giving consistent feedback to their team with the ability to provide support in-studio throughout new coach trainings.

30+ days ago

Frederick, MD

$52,000–$56,000 / year

Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.

30+ days ago

Frederick, MD

Schedules all Seafood associates, oversees and participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department. Oversees shelf replenishment efforts to ensure product availability for customers, with prioritization for weekly specials, seasonally and locally relevant items, and other high-velocity items.

30+ days ago

Frederick, MD

li>Assists with scheduling all Bakery associates, participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department. Smiles and greets customers, answers customer questions and helps resolve customer issues promptly in a polite and professional manner.

30+ days ago

Brunswick, Maryland

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Location Address:.

Assists with scheduling all department associates, participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department.

27 days ago

Winchester, Virginia

$60,000–$80,000 / year

p style="margin:0px">The Store Manager regularly exercises independent judgment and discretion in managing store functions, including staffing (hiring, training, evaluating, scheduling, and performance management), financial performance, safety, and product quality. Overview:

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30+ days ago

Frederick, Maryland

$20–$26 / hour

Overview:

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The Assistant Store Manager is responsible for supporting the Store Manager in managing daily store operations while also contributing to short-term planning and strategy that drive store performance.

30+ days ago

Frederick, MD

ROLE DESCRIPTION: As an Account Manager - State Farm Agent Team Member for Connie Snook - State Farm Agent, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

30+ days ago

Ashburn, VA

$80,000 / year
Part time

As General Manager, you will: Develop strategies and tactics to grow revenue; engage with your local market to drive awareness of iFLY; own and maintain a safety-first culture; deliver an unparalleled customer experience and pull all levers to meet/exceed your tunnels EBITDA budget. Collaborate with the Operations Manager, Lead Instructor and Regional Director to meet/exceed safety audits, EBITDA budget, Net Promoter Score, employee turnover, Instructor productivity and customer referrals.

30+ days ago

Winchester, VA

$40,000–$50,000 / year

p>Spa Manager Performance will be based on the following metrics:

Membership Conversion -you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp.

30+ days ago

Frederick, MD

p>We Grow Together:

You collaborate with your branch teammates, support purchasing when stock questions arise, and communicate clearly with inside sales and warehouse when customer needs across lines. Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

30+ days ago

Ashburn, Virginia

p>As a senior member of the delivery team, the selected candidate will help drive operational excellence, continuous improvement, and customer success by fostering strong stakeholder relationships, promoting data-driven decision-making, ensuring the delivery of high-quality services and outcomes, and mentoring colleagues across the organization.

Cybermedia Technologies (CTEC) is seeking an experienced IT Portfolio & Service Delivery Manager to provide strategic leadership and subject matter expertise in IT service delivery, portfolio governance, investment planning, and modernization initiatives supporting a federal customer.

18 days ago

Ashburn, VA

The PM will work with the extended site team to develop the program schedule and establish key milestones for delivery of the program ensuring all financial targets, schedule targets are met in alignment to the customers goals.

Ashburn - Virginia - United States of America, Atlanta - Georgia - United States of America, Dallas - Texas - United States of America, Kansas City - Missouri - United States of America.

19 days ago

Ashburn, VA

li>The Assistant Project Manager helps to review job cost postings for accuracy and completeness, including but not limited to, the preparation of invoices, customer collections and periodic financial reporting to the customer and management. The APM will work with the extended site team and the PM to develop the program schedule and establish key milestones for delivery of the program ensuring all financial targets and schedule targets are met in alignment to the customers goals.

20 days ago

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Customer Experience Manager Jobs in Martinsburg, WV

Project Manager Jobot

Tax Manager (mostly Remote) Jobot

Maintenance Manager Sr Aramark

Assistant Customer Experience Manager Weis Markets

Customer Experience Manager Five Below Inc

Customer Experience Manager The Michaels Companies Inc

Assistant Manager Guest Experience | One Loudoun Ashburn VA Lululemon Athletica Inc

Customer Service Manager Goodwill of Central & Northern Arizona

Customer Logistics Manager Ryder System Inc

Operations Manager - Customer Service Mr. Handyman

Customer Success Manager DSI Tech

FT Assistant Manager Customer Service Food Lion

Customer Success Manager QTS Realty Trust LLC

Customer Success Manager Domo Tactical Communications

Customer Retention Marketing Senior Manager Verizon Communications Inc

Federal Sales Account Manager Federal Civilian Agencies CIS Secure Computing, Inc.

Federal Sales Account Manager Intelligence Agencies CIS Secure Computing, Inc.

Sales Account Manager (SAM) | Northeast Team Velocity Marketing, LLC

Lubes - Area Sales Manager Wallis Companies

Federal Sales Account Manager - Federal Civilian Agencies CIS Secure

Federal Sales Account Manager - Intelligence Agencies CIS Secure

Assistant Sales Manager Milan Laser Hair Removal

Sales Associate / Customer Service Representative Drybar Shops

Part Sales Manager - Full Time AutoZone Inc

Part Sales Manager - Part Time AutoZone Inc

Service Business Development Manager Kalkreuth Roofing And Sheet Metal Inc

General Manager II - Store 8880 Ashburn, VA Advance Auto Parts Inc

General Manager iFLY Careers

Federal Construction General Manager Potawatomi Federal Solutions

Regional Account Manager (RAM) | FordDirect Team Team Velocity Marketing, LLC

VP/Commercial Relationship Mgr III Potomac Bancshares Inc

Part Sales Manager – Part Time AutoZone, Inc.

Part Sales Manager – Full Time AutoZone, Inc.

Asst Branch Manager I Potomac Bancshares Inc

Assistant General Manager ABC Phones of North Carolina Inc

Customer Service Representative Navistar Direct Marketing

Head Coach & Community Manager - Ashburn, VA Solidcore Holdings LLC

Food Service Manager Aramark

Seafood Manager Weis Markets Inc

Assistant Bakery Manager Weis Markets Inc

Assistant Meat Manager Weis Markets

Store Manager Royal Farms

Assistant Store Manager Royal Farms

Account Manager - State Farm Agent Team Member Connie Snook - State Farm Agent

General Manager Skygroup Investment LLC

Spa Manager Hand and Stone Franchise Corp

Counter Manager Shepherd Electric Supply

IT Portfolio & Service Delivery Manager CyberMedia Technologies

Senior Project Manager - Mission-Critical Data Center Construction CBRE Group Inc

Assistant Project Manager - Data Center CBRE Group Inc

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