Senior Contract Specialist Hays County TexasSenior Contract SpecialistTX$60,967–$62,796 / yearUnder general direction of the Hays County Purchasing Agent, the Senior Contracts Specialist performs contract management work involving and evaluating a broad range of County contracts and a variety of procurement functions within the Purchasing Department. We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Sr. BIM Specialist Space Exploration Technologies CorpSr. BIM SpecialistBastrop, TXITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. BIM Specialist to lead the integration and coordination of Building Information Modeling (BIM) across fast-paced multidisciplinary projects, ensuring project objectives are met through effective model management and collaboration.
Chemical Process Specialist, PCB Starlink Space Exploration Technologies CorpChemical Process Specialist, PCB StarlinkTXAs a Starlink Specialist, you will take ownership of state-of-the-art production processes, equipment performance, manufacturing, and reliability by monitoring process parameters and maintaining components, with a keen eye for leading indicators of instability or malfunction, and a drive to correct those issues in advance of undesirable events. Experience with PCB manufacturing equipment in a production setting, or experience with PCB processes including: Copper plating, chemical etching, photolithography, layup/lamination, CNC drill/trim, waste water treatment, and/or plasma etching systems.
Senior Specialist, Plan Design Vestwell Holdings Inc.Senior Specialist, Plan DesignAustin, TX$75,000–$85,000 / yearYour responsibilities will include, but are not limited to: Plan Design Consultation: Collaborate with Plan Sponsors to create optimal defined contribution plan designs, addressing queries, and ensuring a clear understanding of chosen plan specifications for both new sponsors setting up their plan and existing sponsors with plan amendments. Plan Document Review: Support sales in conversion contract considerations by performing a plan spec review against supported and outsourced design models; capture plan design conversations and decisions from presale, sale, and onboarding processes to create new plan documents.
Operations Specialist, Forward Deployed Engineering Saronic TechnologiesOperations Specialist, Forward Deployed EngineeringAustin, TexasSaronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. You will enable our engineers to focus on high-impact technical work by owning logistics, tracking requirements, and managing project schedules and budgets through cross-functional coordination.
Director of Operations - Europe J & J Maintenance, Inc.Director of Operations - EuropeTXU.S. Persons includes: U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S. We maintain a drug-free workplace and perform pre-employment substance abuse testing. This will include developing and executing an Annual Operating Plan (AOP) in conjunction with our Finance & Accounting partners through managing revenue, COP, Accounts Receivable and Accounts Payable deliverables.
Global Program Manager Jones Lang LaSalle IncGlobal Program ManagerAustin, TXRemoteRole Overview: The Global Program Manager supports the Project Management Office (PMO) Leader in the execution, governance, and delivery of large-scale, complex programs across a global client account. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
New["Senior CRM Strategist","Senior CRM Strategist"] MAP["Senior CRM Strategist","Senior CRM Strategist"]AustinWe unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients' businesses.
Hospice Account Executive South Austin HCA Healthcare IncHospice Account Executive South AustinAustin, TXReferral services for child, elder and pet care, home and auto repair, event planning and moreConsumer discounts through Abenity and Consumer DiscountsRetirement readiness, rollover assistance services and preferred banking partnershipsEducation assistance (tuition, student loan, certification support, dependent scholarships)Colleague recognition programTime Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. What you will do in this role:Establishes relationships with referral sources, ensures referral source lists are approved by appropriate leadershipReports progress to leadership on all activities with their respective referral sourcesServes as a liaison between our agencies and the referral sources providing solutions with the various product linesEducates referral sources on the components of hospice care servicesWhat qualifications you will need:Bachelor's Degree in Marketing, and/or Licensed RN or LPN preferred.
Occupational Therapist General Applicant Pool - Austin IDEA Public SchoolsOccupational Therapist General Applicant Pool - AustinAustin, TX$78,900–$92,000 / yearRole Mission:The Occupational Therapist (OT) sets ambitious goals for IDEA student achievement and invests in students and families in accomplishing them, creates a powerful learning environment, plans and delivers purposeful, educational-based occupational therapy, assesses for the presence of fine motor, visual motor integration, and coordination deficits, as well as dysregulation, sensory issues, and behavioral deficits, tracks student progress toward goals, analyzes data to intervene and adjusts therapy, and seeks excellence as an educator and an IDEA team member. Compile, maintain, and file all reports, records, and other documents required by IDEA Public Schools Required experience:Education: Bachelor's or Master's Degree in Occupational Therapy from an accredited college or universityValid Texas License as an Occupational Therapist granted by the Texas Board of Occupational Therapy ExaminersNational Certification in Occupational Therapy, Occupational Therapist RegisteredValid Driver's License Physical Requirements: Must be able to sit for extended periods of time without being able to leave the work area.
Physician Recruitment Coordinator HCA Healthcare IncPhysician Recruitment CoordinatorAustin, TXReferral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Associates or Bachelor's degree in business administration is preferred; 3+ years related experience KNOWLEDGE, SKILLS AND ABILITIES: •Knowledge of general management principles •Knowledge of organizational policies, procedures, and systems •Ability to type 60 wpm •Ability to work in a fast paced, high stress environment •Strong interpersonal, communication, and organizational skills •High level of proficiency with MS Office products including Outlook, Word, Excel, and PowerPoint.
NewSenior Customer Experience Manager Q2 Software, Inc.Senior Customer Experience ManagerAustin, TXThe Senior CEM networks with key contacts outside their own area of expertise and supports large, complex, high-visibility, strategic, and tactically important clients. Vet/Research/Document any Enhancement/Custom Code/Professional Services requests with clients and provide estimate of hours and details to the CSM for sales orders.
Medical Assistant - Care Coordinator (Transitions of Care) Central HealthMedical Assistant - Care Coordinator (Transitions of Care)Austin, TexasFull timeTo enhance the patient experience and to avoid delays in care, as needed will supports provider teams by assisting with completing pre-visit planning (PVP), in-basket management, rooming and wrap up, and clinical duties following established protocols, competency validation, and in accordance with Standing Delegation Orders. Medical Assistant Care Coordinators support patients by helping them complete necessary healthcare paperwork, following up on patient needs, managing the durable medical equipment (DME) ordering process, and educating patients about available resources for managing their health.
Medical Assistant Care Coordinator (Transitions of Care) TRAVIS COUNTY HEALTHCARE DISTRICTMedical Assistant Care Coordinator (Transitions of Care)TXTo enhance the patient experience and to avoid delays in care, as needed will supports provider teams by assisting with completing pre-visit planning (PVP), in-basket management, rooming and wrap up, and clinical duties following established protocols, competency validation, and in accordance with Standing Delegation Orders. Medical Assistant Care Coordinators support patients by helping them complete necessary healthcare paperwork, following up on patient needs, managing the durable medical equipment (DME) ordering process, and educating patients about available resources for managing their health.
Transition Specialist Integrity Marketing Group, LLCTransition SpecialistAustin, TXCoordinate with business partners to ensure the best customer service to the new registered representative and advisors as well as establishing a training schedule for each of these departments to create a smooth and timely transition. Assist the transitioning advisor with the change of broker-dealer requests, including maintaining the tracking mechanism and forwarding appropriately for processing.
Senior Specialist Software Development & Engineering The Charles Schwab CorpSenior Specialist Software Development & EngineeringAustin, TXSchwab Technology Services enables the future of how clients manage their money by providing innovative and reliable technology products and services as a part of our ongoing commitment to democratize access to investment and financial planning. Our team is seeking a talented Senior Specialist - Software Development & Engineering who embraces being technical leader and has a real passion for using state-of-the-art web technologies to build compelling interactive web applications.
Medical Technologist Clinical Specialist - Remote (US Based) Becton Dickinson and CoMedical Technologist Clinical Specialist - Remote (US Based)Austin, TXRemote$76,700–$122,700 / yearFor most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
SAS Developer - Forecasting (SAS Viya) Texas Health and Human Services CommissionSAS Developer - Forecasting (SAS Viya)Austin, TX$7,015.16–$11,864.50 / yearSkill in using Microsoft technologies, including Excel for advanced data analysis and reporting, and Microsoft 365 tools to support collaboration, communication, and data-driven workflows. Skill in developing and supporting analytic workflows, forecasting solutions, dashboards, reports, and repeatable production processes within SAS Viya environments.
Advanced Practice Provider (APP) Texas OncologyAdvanced Practice Provider (APP)Round Rock, TexasDirect care and management in the outpatient/inpatient/surgical setting to include documentation of visits, patient and family education, order and review diagnostic studies, prescribe medications, management of symptoms, counseling and support, collaboration with and referrals to other health care providers, and provision of education to staff, students, and the community. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby.
NewSpecialist Lead, Channel Sales - Supply Chain (Senior Consultant Level) Deloitte Touche Tohmatsu LtdSpecialist Lead, Channel Sales - Supply Chain (Senior Consultant Level)Austin, TX$100,400–$197,900 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Information Specialist IV Texas Health and Human Services CommissionInformation Specialist IVAustin, TX$4,801.16–$5,666.67The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. Uses web publication software to publish policies on DFPS's public website and intranet, and performs post-publication tasks, such as archiving records and announcing policy changes by email.
Benefits and Leave Specialist PCSI CareersBenefits and Leave SpecialistAustin, TexasWe’re looking for someone with a strong knowledge base in benefits and leave administration, excellent attention to detail, and the initiative to identify process improvements that make programs easier to manage and better for employees. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few.
QAQC Specialist CLEAResult Consulting, Inc.QAQC SpecialistAustin, TX$50,000–$55,000 / yearIn this role, you will serve as a local, on-site program representative working directly with multifamily properties to ensure the quality, performance, and compliance of energy efficiency improvements. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.
Inventory Control Specialist City of Pflugerville, TXInventory Control SpecialistPflugerville, TX$1–$2 / hourPrepares and maintains administrative and accounting reports, including invoices, purchase orders, check requests, material disbursements, procurement card statements, inventory controls, and monthly summaries. Disclaimer: Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job.
Sales And Service Specialist UPL Ltd.Sales And Service SpecialistAustin, TXThe Sales and Service Specialist will report to the Regional Sales Manager to increase sales at existing accounts in addition to identifying new products, services, markets, and customers to pursue. ABOUT DECCO: DECCO, a UPL company is the global leader in providing postharvest solutions to reduce food waste and enhance the freshness of fresh fruits and vegetables all along the food supply chain.
Customer Service Specialist (Remote) HB TravelsCustomer Service Specialist (Remote)Austin, TexasRemoteIn this role, you will assist clients with inquiries, provide accurate information, manage updates to travel arrangements, and ensure each traveler feels confident and cared for from start to finish. We are seeking a Customer Service Specialist to support travelers throughout their planning and booking experience.
Sales Executive, Medical Device Testing UL Solutions IncSales Executive, Medical Device TestingAustin, TX$70,000–$87,500 / yearBrings in additional resources when advantageous to support sales process, and delegates leadership of the sale to Technical Inside Sales Executives for highly technical or specialized products / services. Under moderate level of guidance, drives sales process from beginning to end, leveraging support from Sales Support Specialists and Inside Sales Executives when necessary.
Rare Disease Specialist- Texas North Soleno Therapeutics IncRare Disease Specialist- Texas NorthTXYou will engage with healthcare professionals at multiple points-of-call and be a familiar and compassionate resource to caregivers and families managing the complex challenges of PWS, building trust and long-term relationships while providing education on Soleno's therapies. Engage providers and drive awareness across multiple healthcare specialists including pediatric endocrinology, adult endocrinology, psychiatry and primary care physicians that treat Prader Willi Syndrome.
Client Services Specialist All Financial FreedomClient Services SpecialistAustin, TX$32,000–$60,000This role supports a professional, structured environment focused on delivering financial education through virtual engagement. The position is well suited for individuals who value accountability, consistency, and long-term career growth.
SIGINT Operation Support Specialist CACI International IncSIGINT Operation Support SpecialistAustin, TX$67,800–$142,200 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. The Opportunity: CACI provides advanced Signals Intelligence (SIGINT) and Electronic Warfare (EW) products that help U.S. military forces use networks of sensors and platforms to support critical national security missions.
Client Services Specialist (Remote) All Financial FreedomClient Services Specialist (Remote)Austin, TXRemoteThis role supports a professional, structured environment focused on delivering financial education through virtual engagement. The position is well suited for individuals who value accountability, consistency, and long-term career growth.
Strategic Pursuit Specialist ADOBE IncStrategic Pursuit SpecialistTX$246,400–$356,800 / yearAdobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. To be successful in this position, you will possess: A minimum of 5 years' prior enterprise-level outside software experience, preferably within web technology and/or digital marketing solutions with commercial experience working on cloud related sales, consulting, licensing.
NewCustomer Engineer IV, Platform, Healthcare and Life Sciences, Google Cloud Google LLCCustomer Engineer IV, Platform, Healthcare and Life Sciences, Google CloudAustin, TXNote: By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: New York, NY, USA; Austin, TX, USA; Boulder, CO, USA; Cambridge, MA, USA; Chicago, IL, USA; Seattle, WA, USA. Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, Cloud AI, networking, migrations, security.
NewOutcome Customer Engineer, Telco, Media, Entertainment and Gaming, Google Cloud Google LLCOutcome Customer Engineer, Telco, Media, Entertainment and Gaming, Google CloudAustin, TXNote: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Atlanta, GA, USA; Austin, TX, USA; Irvine, CA, USA; Miami, FL, USA; San Francisco, CA, USA. Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
Marketing Operations Specialist III F5 IncMarketing Operations Specialist IIIAustin, TX$96,800–$145,200 / yearF5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Pricing Specialist SonarSource S.A.Pricing SpecialistAustin, TXSonar helps prevent code quality and code security issues from reaching production, amplifies developers'' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. The Impact You Will Have: The pricing specialist will be responsible for the design, execution, and optimization of a cohesive monetization strategy that accelerates revenue growth, improves unit economics, and enhances customer value across B2B, B2C, Partners, and Product-Led Growth (PLG) channels.
NewRemote Employee Support Specialist CareerscapeRemote Employee Support Specialistaustin, TXRemote$58,000–$85,000 / yearFull timeThis is a great opportunity for someone early in their career who enjoys helping people, solving problems, and keeping HR processes running smoothly, all from a home office anywhere in the U.S. Day to day, you will field questions from employees about pay, benefits, policies, and HR systems, and you will feel most at home if you are organized, empathetic, and comfortable juggling a steady stream of tickets, calls, and chats. Careerscape is recruiting on behalf of our client for an entry-level, fully remote Employee Support Specialist to join their growing People Operations team.
INTERNAL ONLY Quality Control Specialist ABCINTERNAL ONLY Quality Control SpecialistAustin, TexasWe are looking for a motivated, top-notch Quality Control Specialist who wants to be a part of a stellar team and deliver exceptional results. We will train on specific task items listed below, although the right fit will quickly and easily pick up responsibilities and manage them on their own.
Quality Control Specialist ABCQuality Control SpecialistAustin, TexasWe are looking for a motivated, top-notch Quality Control Specialist who wants to be a part of a stellar team and deliver exceptional results. We will train on specific task items listed below, although the right fit will quickly and easily pick up responsibilities and manage them on their own.
NewCustomer Success Specialist - Modern Retail CDKCustomer Success Specialist - Modern RetailAustin, TexasAssisting the client's dedicated CSM, The Customer Success Specialist's responsibility is to use product-specific knowledge to demonstrate the value of CDK products by providing customers with solutions to their operational needs. Develops a productive working relationship with CSM team, partnering successfully to deliver best-in-class customer service to low touch clients.
Data Integration Specialist Jones Lang LaSalle IncData Integration SpecialistAustin, TXThe ideal candidate will combine technical expertise in data transformation with property management knowledge and exceptional client service, developing creative data integrations solutions that address unique business challenges. The successful candidate will leverage their expertise in data analysis, REST APIs, and integrations by managing all aspects of discovery and data integrations to support multiple client projects on the PRISM platform.
NewRobotic Clinical Specialist (Houston, TX) Smith & Nephew PlcRobotic Clinical Specialist (Houston, TX)Austin, TXAll field sales professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established vaccine protocols. As a field based Robotics Clinical Specialist, you will work at the intersection of advanced joint reconstruction technology and sales execution, partnering closely with surgeons and sales leaders to win in highly competitive markets.
Health Information Management Clinical Documentation Integrity Specialist Parkland HospitalHealth Information Management Clinical Documentation Integrity SpecialistTXIdentifies need to clarify documentation in records and utilizes strong communication skills with physician, physician extender, nurse or other healthcare professionals, utilizing appropriate tools to capture needed documentation. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure.
Paid Social Specialist Ziff Davis IncPaid Social SpecialistTX$80,000–$100,000 / yearIndividual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance. Ziff Davis Shopping helps millions of shoppers discover and save, delivering exceptional consumer and merchant-advertiser experiences across a portfolio of leading mobile and ecommerce brands.
Blueyonder TMS Configuration Specialist Cardinal Integrated Technologies IncBlueyonder TMS Configuration SpecialistAustin, TXThe Blue Yonder TMS Configuration Specialist is responsible for configuring, maintaining, and optimizing Blue Yonder Transportation Management SaaS to support inbound, outbound, and intercompany logistics processes. This role translates business and operational requirements into system configurations, ensuring alignment with transportation planning, execution, settlement, and compliance needs across global supply chains.
Senior Marketing Specialist SailPoint IncSenior Marketing SpecialistAustin, TXRemote$85,800–$144,550 / yearTo be successful in this role you must possess strong demand generation, product marketing expertise with strategic partners, be action-oriented, and have experience in driving co-marketing initiatives with technology partners, ideally with a track record of defining and co-marketing platform-based SaaS solutions. This dynamic role will define the marketing strategy and lead the execution the plan with core alliance partners that underpins the go-to-market strategies, including but not limited to creation of joint value propositions, content strategies, awareness, events, and demand generation initiatives that accelerate the growth of SailPoint globally.
Fire & EMS Technician Tesla IncFire & EMS TechnicianAustin, TXRequired - Firefighter 1 and 2 (IFSAC/Pro Board or TCFP), current National Registry Paramedic or TDSHS Paramedic, HazMat Awareness/Operations (HazMat Technician Preferred), FEMA ICS 100, 200, 700, 800 Certifications. Must be able to pass respiratory requirements and operate in a SCBA mask for extended periods of time Must complete medical baseline assessment and have the ability to complete physically strenuous tasks associated with fire suppression, for extended periods of time.
Specialist, Client Services American Bureau of Shipping (ABS)Specialist, Client ServicesAustin, TexasClient services responsibilities for a dedicated group of clients to include key accounts, including: scheduling audits, optimizing clients' and auditors' audit schedules, maximizing audit days for a given level of customer demand, answering clients' questions about the certification process, understanding clients' certification needs, identify and offer the best type of service to meet clients' needs and accreditation requirements, update the scope of work as necessary and send to customer as a proposal. These activities include all facets of servicing the client, including audit scheduling, contract, and program adjustments, cross-selling opportunities, and general relationship management responsibilities.
MRI Clinical Imaging Specialist ARMMRI Clinical Imaging SpecialistAustin, TexasAs a proud practice of Radiology Partners since 2019, ARA combines trusted local care with the strength of a national radiology organization, offering advanced diagnostic technology, access to hundreds of board-certified radiologists, enhanced AI capabilities, and a commitment to innovation, quality, and convenient community-based care. As a practice of Radiology Partners (RP) , ARA combines a strong local presence across Austin with the support and resources of a leading national radiology organization—delivering exceptional outpatient imaging while offering healthcare professionals meaningful, sustainable careers.
Manager, Customer Support PCS Software IncManager, Customer SupportTX$90,000–$110,000 / yearYou will be responsible for building and scaling a proactive, technology-enabled support team that resolves customer issues with urgency, empathy, and expertise - driving first-touch resolution, seamless cross-functional collaboration, and a consistently outstanding customer experience across every interaction. You will own the day-to-day performance of the Customer Support organization - managing a team of 5 or more direct reports across all support tiers, driving continuous improvement in operations and processes, and serving as a critical bridge between customers, the Customer Success team, and PCS Product and Engineering.