UNKNOWN

FEED

They will work towards achieving and exceeding overall sales initiatives by developing effective relationships and partnering with physicians, working with staff, internal colleagues, and other pertinent parties within a defined territory. Benefits offered in the U.S. include a retirement savings plan, paid vacation and holiday time, paid caregiver/parental and medical leave, and health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans.

YEAR

Organon & Co

Territory Business Manager, Dermatology - New Hampshire

ea_via_bold

Youll sit on our Customer Success team, owning the relationship with mid-market accounts (mostly dental office leadership and central office decision makers) from the moment the pilot starts through renewal and expansion. You should already know what it takes to keep a B2B SaaS account renewing and expanding, ideally with real experience turning renewals and upsells into a repeatable motion rather than just responding when something breaks.

Overjet Inc

Mid-Market Customer Success Manager

linkup_via_bold

Serving as a technology partner to the Center and collaborating closely with researchers and Tufts Technology Services, this position supports the planning, implementation, and operation of technology resources that advance the Center's research mission, including: Manage and maintain the Center's technology environment, including research computing systems, workstations, servers, storage, software, and related infrastructure. Demonstrated ability to independently evaluate technology options and vendors or central-IT proposals, and to advocate effectively on behalf of researchers - including identifying gaps between proposed solutions and research requirements, recommending appropriate alternatives, and clearly communicating trade-offs to non-technical stakeholders.

Tufts University

Research Lab IT Manager

Responsible for full employee lifecycle of direct and indirect reports including, but not limited to interviewing and hiring; onboarding and induction; on-the-job training; professional learning, development, and growth; performance management including reviews and goal setting; talent management including succession planning for key roles; off-boarding management. The Site Account Manager is an operations leader who will communicate a vision for how Williams Lea best serves our clients across single or multiple service offerings, and who empowers and enables their team to bring that vision to life.

RR Donnelley & Sons Co

Site Account Manager

PART_TIME

HOUR

Our team of certified energy efficiency specialists, professional weatherization installers, and friendly customer service representatives are all committed to providing the highest level of service starting with no-cost home energy assessments through any insulation and weatherization installation and other energy efficient measures such as HVAC systems, windows and doors. With offices in Methuen and Sutton, we work with clients throughout the North Shore, South Shore, Central and Western Massachusetts, as well as the Greater Boston area to find the best possible solutions for their energy efficiency needs and budget.

AVID Energy Solutions

Part-Time Office Administrator / Office Manager

partner JazzHR

OTHER

Amylyx has an audacious mission to usher in a new era for treating diseases with high unmet needs. Where others see challenges, we see opportunities that we pursue with urgency, rigorous science, and unwavering commitment to the communities we serve. We are a clinical-stage company currently focused on post-bariatric hypoglyc...

Amylyx Pharmaceuticals

Senior Manager, Field Operations and Customer Data Management

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As a key member of the Customer Success leadership team, the Director will partner closely with Sales, Renewals, Product, and other cross-functional leaders to align customer strategies with business objectives, influence the broader customer experience, and help shape the future of Customer Success at Veracode. This leader will be responsible for building and developing a high-performing Customer Success organization, establishing strategic customer partnerships, and ensuring customers realize measurable business outcomes through their investment in Veracode's solutions and services.

Veracode Inc

Sr. Manager, Customer Success

Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com. CSMs support renewal contracting processes and are expected to stay informed on Quest's evolving product portfolio, demonstrating the ability to quickly learn and communicate the value of new offerings.

Quest Software enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure in order to help fuel innovation and drive their businesses forward. With over 5,000 team members around the globe, we intend to continue to grow revenues and add value to customers. When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.
Why work with us?&nbsp;
<ul>
<li>Life at Quest means collaborating with dedicated professionals with a passion for technology.</li>
<li>When we see something that could be improved, we get to work inventing the solution.</li>
<li>Our people demonstrate our winning culture through positive and meaningful relationships.</li>
<li>We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.</li>
<li>Our team members&rsquo; health and wellness is our priority as well as rewarding them for their hard work.</li>
</ul>
Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, gender (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages. Come join us. For more information, visit us on the web at https://careers-quest.icims.com/jobs/intro

Quest Software Inc

Enterprise Customer Success Manager (Boston Remote)

ADAPTED_NOW

You’ll bring a creative, analytical mindset and strong technical aptitude to identify opportunities, influence senior leaders and cross-functional partners, and drive measurable improvements to the customer experience and business results in a fast-paced, rapidly growing environment. The team captures, analyzes, and synthesizes millions of feedback signals—from surveys, reviews, customer contacts, and behavioral data—into actionable insights that shape service strategy, product experiences, and long-term customer loyalty.

Wayfair

Senior Manager, Voice of Customer

Help frame the purpose and desired outcomes of joint opportunity calls, recommend approaches that have worked in other accounts, and bring forward relevant examples from similar clients to spark opportunity creation. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Deloitte

Specialist Manager, Channel Sales - Workday - C_Mat

The Sr CSM works closely with our customers alongside Sales, Support, Account Management, App Security Consultants, and other Operations and Product Management teams at Veracode to ensure our services are delivered successfully and meet client expectations. The Senior Customer Success Manager (Sr CSM) is responsible for building and maintaining strong relationships within assigned strategic accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and solution growth opportunities.

Senior Customer Success Manager

Use member behavior, support signals, product analytics, reliability data, and quality metrics to guide priorities and coordinate delivery across Connectivity, Firmware, Hardware, Client Platform, Membership Services, Analytics, and other partner teams. Guide the team in turning complex device states and hardware constraints into simple, accurate workflows for setup, connectivity, device status, settings, software updates, diagnostics, troubleshooting, replacement, and upgrades.

Whoop

Software Engineering Manager, Device Experience

Partner with Marketing, Sales Development, Sales Engineering, Customer Success, and other cross-functional teams to improve customer acquisition and the overall buying experience. As the Manager of Inside Sales, you will lead a team focused on acquiring new business customers through a high-volume, high-velocity sales motion.

Alteryx Inc

Manager of Inside Sales Team ( remote based USA)

Running store operations - analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality. Real career pathing - Victra has won Comparably's Best Career Growth award multiple years running and ranked #17 on Comparably's 2026 Best Sales Teams list, both based entirely on employee feedback.

ABC Phones of North Carolina Inc

Store Manager

As an early member of our CS team, you will own the client relationship, serve as the voice of the customer to cross-functional teams, and use data-driven insight to help customers get real value from their campaigns, all in service of a "Customers for Life" environment. Reporting to the Director of Customer Success, the Customer Success Manager plays a critical role in making our strategic customers successful, deepening those relationships, and building lasting partnerships.

OneScreen.ai

Customer Success Manager

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LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. The CSM is responsible for being multi-threaded across teams and executives, executed through regular emails, informal weekly calls, monthly health-checks, QBRs & Executive Business Reviews.

LogRocket

Work at Onescreen

FULL_TIME

Located in the heart of Boston’s vibrant Kenmore Square and recognized as the Official Hotel of the Boston Red Sox, Hotel Commonwealth offers an exceptional setting for corporate groups, association meetings, social gatherings, and boutique events. Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.

Sage Hospitality

Group Sales Manager

[AW]-iCims

Collaborate and coordinate with the customer-facing team (Sales Representative, Regional Sales Manager, Sales Associates, and Regional Service Team Manager) to develop and execute the territory consumer promotional marketing plan and event performance plan through planning and executing profitable events. ABOUT YOU: Territory Sales and Account Manager contributes to the growth of the College division by driving the acquisition of new customers, deepening distribution penetration within current customers, and providing exemplary customer service and account management within the defined territory.

Jostens Inc

Territory Sales & Account Manager

Lead the enablement workstream that ensures customers achieve the outcomes required for renewal, including validating success criteria with decision-makers, reinforcing business value with champions, and ensuring all stakeholders are informed, trained, and confident in their ability to operate and sustain their systems. You will work alongside Senior Customer Enablement Managers and the broader CX team in helping customers onboard successfully, adopt consistently, operate confidently and realize meaningful outcomes from their investment.

Customer Experience Manager Jobs in Lexington, MA

Territory Business Manager, Dermatology - New Hampshire Organon & Co

Mid-Market Customer Success Manager Overjet Inc

Research Lab IT Manager Tufts University

Site Account Manager RR Donnelley & Sons Co

Part-Time Office Administrator / Office Manager AVID Energy Solutions

Senior Manager, Field Operations and Customer Data Management Amylyx Pharmaceuticals

Sr. Manager, Customer Success Veracode Inc

Enterprise Customer Success Manager (Boston Remote) Quest Software Inc

Senior Manager, Voice of Customer Wayfair

Specialist Manager, Channel Sales - Workday - C_Mat Deloitte

Senior Customer Success Manager Veracode Inc

Software Engineering Manager, Device Experience Whoop

Manager of Inside Sales Team ( remote based USA) Alteryx Inc

Store Manager ABC Phones of North Carolina Inc

Customer Success Manager OneScreen.ai

Customer Success Manager LogRocket

Customer Success Manager Work at Onescreen

Group Sales Manager Sage Hospitality

Territory Sales & Account Manager Jostens Inc

Customer Enablement Manager, East Evolv Technologies Inc

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