Connected Supply Chain, Planning - Kinaxis, Senior Manager PricewaterhouseCoopers LLPConnected Supply Chain, Planning - Kinaxis, Senior ManagerAustin, TX$124,000–$280,000 / yearPreferred Knowledge/Skills: Demonstrates intimate abilities and/or a proven record of success in: Designing and implementing Kinaxis technology to drive measurable results in industry or consulting environments; Understanding demand planning and forecast development, impact of forecast accuracy on inventory levels, manufacturing costs, transportation costs, warehousing costs and customer service; Demonstrating ability to present complex supply optimization analytics in simple supply chain cost and performance terms; and, Demonstrating experience in quantitative analytical and problem-solving skills in addition to critical thinking and the ability to manage details in context of the overall supply chain performance. Demonstrates intimate abilities and/or a proven record of success as a team leader including: Understanding of capabilities of Kinaxis planning and control tower tools; Understanding the components of a demand planning process including: maintenance of demand data, statistical forecast, customer input process, internal input process, execution; Planning demand and supply for CPG manufacturing, Industrial Products, Paper and Pulp and Pharma Life Science; Managing Inventory management including tiered inventory levels and cost optimization with respect to customer service performance; Optimizing of supply plans consistent with overall corporate objectives; Understanding key performance indicators, roles and.
NewManager I, Customer Success MVT HoldingsManager I, Customer SuccessSparks, TX$45,000–$52,000 / yearThe Manager , Customer Success is responsible for leading and managing the team of Account Managers and Order Entry Specialists to ensure an efficient operation of the Account Management Department. Utilizes customer service and operations experience to provide leadership, support, training, and performance monitoring to the designated team to meet and exceed departmental goals.
Equipment Service Manager Synerfac Technical StaffingEquipment Service ManagerManor, TX$70,000–$75,000 / yearThis position is responsible for leading the daily operations of a growing branch service department, overseeing technicians, coordinating service activities, and ensuring exceptional customer support. Join a well-established equipment manufacturer and service provider supporting supporting specialized equipment for construction and utility companies across the central Texas region.
LOGISTICS MANAGER OP MobilityLOGISTICS MANAGERAustin, TXToday, OPmobility develops technological solutions across four areas of expertise: exterior and lighting systems, the integration of complex modules, technologies related to energy storage, hydrogen and electrification, and a division dedicated to the development of embedded software and digital solutions. We are committed to building inclusive teams, promoting diversity and equality, and ensuring that every application is considered fairly - because the future of mobility is built by diverse perspectives, bold ideas, and people who dare to move forward.
Environmental Services Manager - Austin / Round Rock Market AramarkEnvironmental Services Manager - Austin / Round Rock MarketRound Rock, TXAramark Healthcare+ is seeking an Environmental Services Manager - Austin / Round Rock market for the Baylor Scott and White Outpatient Clinics for the Austin / Round Rock area in Texas. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers.
Emergency Services Nursing Manager St. David's North Austin Medical CenterEmergency Services Nursing ManagerRound Rock, TXThe hospital also features the Texas Institute for Robotic Surgery , bariatric (weight loss) surgery, a Heart and Vascular Center, neurology and neurosurgery, a kidney transplant program, a Level IV Epilepsy Center, as well as inpatient and outpatient surgery and acute rehabilitation services for both inpatients and outpatients. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Postpartum Newborn Nursery Nursing Manager St. David's North Austin Medical CenterPostpartum Newborn Nursery Nursing ManagerAustin, TXThe hospital also features the Texas Institute for Robotic Surgery , bariatric (weight loss) surgery, a Heart and Vascular Center, neurology and neurosurgery, a kidney transplant program, a Level IV Epilepsy Center, as well as inpatient and outpatient surgery and acute rehabilitation services for both inpatients and outpatients. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
NewIT Portfolio Manager CYNET SYSTEMSIT Portfolio ManagerAustin, TX$50–$55 / hourTemporaryContractorPart timeAs a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
Nurse Manager Postpartum Evenings St. David's North Austin Medical CenterNurse Manager Postpartum EveningsCedar Park, TXThe hospital also features the Texas Institute for Robotic Surgery , bariatric (weight loss) surgery, a Heart and Vascular Center, neurology and neurosurgery, a kidney transplant program, a Level IV Epilepsy Center, as well as inpatient and outpatient surgery and acute rehabilitation services for both inpatients and outpatients. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
NewSenior Construction Manager - Texas Regional Whitman, Requardt & Associates, LLPSenior Construction Manager - Texas RegionalAustin, TX$135,000–$215,000 / yearFull timeDemonstrated Experience as a Fulltime Project/Construction Manager/Area Construction Manager including the following: On-Site Construction Management & Supervision of field personnel including Resident Engineers and Construction Inspectors. Duties may include: Walking and navigating across rough or uneven terrain such as mud, rocks, grass, dirt, steep hillsides, heavily wooded areas, and other unpaved surfaces.
45463 Bilingual Sales Representative Nyle Maxwell Chrysler Dodge Jeep Ram of Austin45463 Bilingual Sales RepresentativeAustin, TXFull timeOur New Car Sales Department is looking for BILINGUAL individuals that are driven, outgoing, organized, solution-oriented, can connect quickly, have follow though, and are competitive! If you're looking for an opportunity to be appreciated and involved in your career, the Nyle Maxwell SUPERCENTER has a great history of providing excellent career opportunities.
Endoscopy Manager RN St. David's North Austin Medical CenterEndoscopy Manager RNCedar Park, TXThe hospital also features the Texas Institute for Robotic Surgery , bariatric (weight loss) surgery, a Heart and Vascular Center, neurology and neurosurgery, a kidney transplant program, a Level IV Epilepsy Center, as well as inpatient and outpatient surgery and acute rehabilitation services for both inpatients and outpatients. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Commercial Construction Project Manager - Industrial/Hospitality HITT ContractingCommercial Construction Project Manager - Industrial/HospitalityAustin, TXThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
NewTest Development Manager JABIL CIRCUIT, INCTest Development ManagerAustin, TXWith operations in over 100 facilities across 30 countries, Jabil delivers innovative, integrated, and customized solutions to clients across diverse industries—including automotive, consumer lifestyle and wearables, defense and aerospace, smart home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging, and printing. This position is focused on leading teams that design, build, and deploy production-grade software platforms, automation systems, and test infrastructure across global manufacturing environments, with a strong emphasis on scalable software development and system architecture.
Marketing Manager Kingfisher RoofingMarketing ManagerAustin, TX$60,000–$90,000 / yearResponsibilities: Create, monitor, and optimize Facebook / Meta ad campaigns end-to-end, improving lead quality through better targeting and stronger creative (video, memes, informational, and static content). Behind the scenes, we run a modern marketing stack — paid media, organic content and video, and a custom AI-assisted CRM — and we're looking for someone excited to grow a marketing engine that compounds.
NewConstruction Production Manager G.L. Hunt Foundation RepairConstruction Production ManagerRound Rock, TX$90,000–$100,000 / yearUpon completion of the job, the Production Manager oversees that the post completion checklist is being done, including the foreman packet has been received and reviewed for accuracy, there are post elevation readings on the pier map and and change order adjustments made, the post plumbing test has been order, final engineer report, the permit has been closed, and everything has been uploaded to the customer file. Once the job has been sold and turned in by the sales department, then the production manager will check the job in detail for accuracy of scope of work, proper signatures, and checking all costs to determine how long a job should take, which formen is best suited to complete the job in a timely manner, and is this a profitable job for both the company and the sub contractor.
NewLOGISTICS INTERN OP MobilityLOGISTICS INTERNAustin, TXToday, OPmobility develops technological solutions across four areas of expertise: exterior and lighting systems, the integration of complex modules, technologies related to energy storage, hydrogen and electrification, and a division dedicated to the development of embedded software and digital solutions. We are committed to building inclusive teams, promoting diversity and equality, and ensuring that every application is considered fairly - because the future of mobility is built by diverse perspectives, bold ideas, and people who dare to move forward.
Customer Experience Manager (Austin TX) Carousel Industries of North America IncCustomer Experience Manager (Austin TX)Austin, TXRemoteAdditional offerings include accident, critical illness, long-term care, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions.
Customer Experience Manager PortnoxCustomer Experience ManagerAustin, TXCustomer Insights & Reporting : Maintain and update customer health scores, provide account updates to the executive team, and build reports to inform strategic decision-making. Project Management : Oversee the onboarding of our largest and most strategic accounts, ensuring a seamless and timely process by coordinating with internal technical teams and customer-side stakeholders.
NewSenior Customer Experience Manager Q2 Software, Inc.Senior Customer Experience ManagerAustin, TXThe Senior CEM networks with key contacts outside their own area of expertise and supports large, complex, high-visibility, strategic, and tactically important clients. Vet/Research/Document any Enhancement/Custom Code/Professional Services requests with clients and provide estimate of hours and details to the CSM for sales orders.
Customer Experience Manager C2 GPS- Capital Area WorkforceCustomer Experience ManagerAustin, TX$65,000–$75,000 / yearCollaborates with workforce system stakeholders, develops strategic partnerships, and maintains meaningful relationships with employers, community organizations, educational institutions, and other partners to enhance Workforce Grant outcomes and expand opportunities for customers. Advises, mentors, trains, and motivates staff members to achieve Workforce Grant objectives, contractual performance measures, and organizational goals while ensuring exceptional customer service and compliance with applicable federal, state, local, and grant requirements.
Senior Manager, Customer Experience Technology Navan IncSenior Manager, Customer Experience TechnologyAustin, TXWhat We're Looking For: Experience: 7+ years of experience in Business Technology or IT, with at least 3+ years in a leadership/management capacity specifically focused on contact center tech. Vendor Management: Act as the primary technical point of contact for third-party vendors, ensuring our stack (AWS Connect, Genesys, etc.) is optimized and cost-effective.
Customer Experience Manager Q2 Software, IncCustomer Experience ManagerAustin, TXQ2 is seeking a Customer Experience Manager who will report to the Customer Experience Team Manager, the Customer Experience Manager ensures that the customer is satisfied with company projects and services. Vet/Research/Document any Enhancement/Custom Code/Professional Services requests with customers and provide estimate of hours and details to the CSM for sales orders.
Customer Experience and Service Transformation Advisory Senior Manager (Products) Accenture PlcCustomer Experience and Service Transformation Advisory Senior Manager (Products)Austin, TXYou understand the ins and outs of customer support organizations, what drives call volume, how to think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Collaborate across teams, from visual designers to developers and data scientists to in-industry subject matter advisors, to generate insights and deliver customer-centric, insight-driven solutions.
Senior Product Manager, Customer & Developer Experience VisaSenior Product Manager, Customer & Developer ExperienceAustin, TX$131.60–$210.30 / yearPartner with the documentation team to develop and maintain a world-class Pismo developer portal, including innovative frontend features, backend content management infrastructure, and integrations with other developer-focused products. Success in this role requires fluency in web applications, REST APIs, and internal system integrations, along with the ability to translate complex platform work into clear, outcome‑driven roadmaps that move the business forward.
Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceTXPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Customer Service Manager - Connectors Business Unit Koch IncCustomer Service Manager - Connectors Business UnitGeorgetown, TXCustomer Service Manager - Connectors Business Unit - Georgetown, Texas, United States - 190683 - Koch. Join our Talent Community.
Customer Service Manager - State Farm Agent Team Member Court StottsCustomer Service Manager - State Farm Agent Team MemberAustin, TexasSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Reconstruction Project Manager( Experience req.) Paul Davis RestorationReconstruction Project Manager( Experience req.)Austin, Texas$50,000–$100,000 / yearWhether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. Compensation: $75,000.00 - $85,000.00 per year Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling.
Life Sciences Experience Design Strategy Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy ManagerAustin, TX$163,400–$322,100 / yearWe are looking for practitioners who will work alongside Life Sciences organizations, from biotechnology firms to global big pharma to medical device companies, to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. This role combines experience design strategy, digital product fluency, consulting execution, and Life Sciences commercial knowledge to help clients improve patient, provider, and business outcomes.
Technical Program Manager - Front-End Experiences StratAcuity Staffing Partners IncTechnical Program Manager - Front-End ExperiencesAustin, TX$50–$65 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. This role will drive initiatives across multiple domains-including marketing, financial products, and digital services-by delivering high-performance, scalable, and personalized front-end experiences powered by a headless CMS architecture.
NewSenior Product Manager - Connected Experience Platform Cox EnterprisesSenior Product Manager - Connected Experience PlatformAustin, TX$111,600–$186,000 / yearCox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars.
NewProvider Experience Project Manager Texas Health and Human Services CommissionProvider Experience Project ManagerAustin, TX$6,377.50–$9,166.66Brief Job Description: The Texas Health and Human Services Commission (HHSC) Medicaid CHIP Services (MCS) division seeks a highly qualified candidate for the position of Provider Experience Project Manager (Project Manager IV), reporting to the Director of Provider Experience for Operations. Additional Information: The HHSC Provider Experience Team will focus on ensuring a positive and seamless experience for providers when engaging with HHSC and the Medicaid program, with an initial focus on enrollment and the Provider Enrollment Management System (PEMS) application.
Life Sciences Experience Design Strategy Senior Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy Senior ManagerAustin, TX$198,700–$391,600 / yearWe are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. Connect experience strategy to digital product delivery by aligning business needs and goals, customer needs, technology trends, and design intent with product roadmaps, user stories, development priorities, and implementation needs.
Agent Experience Manager Compass IncAgent Experience ManagerAustin, TXFounded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests.
Manager, Customer Service - AirBorn Connectors Business Unit Koch IncManager, Customer Service - AirBorn Connectors Business UnitGeorgetown, TXManager, Customer Service - AirBorn Connectors Business Unit - United States - 188613 - Koch. Join our Talent Community.
Agent Experience Manager CompassAgent Experience ManagerAustin, TXFounded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests.
Customer Service Manager - State Farm Agent Team Member Brad Morgan - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberLiberty Hill, TXFull timeAs a Customer Service Manager with Brad Morgan State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Office Experience Manager H&R Block IncOffice Experience ManagerElgin, TXYou serve as a people leader first, developing and coaching associate teams and front‑line leaders, reinforcing consultative client-centric behaviors, and evaluating how the client experience is executed and how it impacts clients. Conduct client interviews following appointments to gather real‑time feedback on the client experience, respond appropriately to both positive and critical input, and translate insights into actionable feedback shared with office associates and partners, including Data Science and Analytics.
SR Adobe Experience Manager (AEM) Developer StratAcuity Staffing Partners IncSR Adobe Experience Manager (AEM) DeveloperAustin, TX$50–$65 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. The ideal candidate has deep expertise in AEM, strong ownership of end-to-end form lifecycle development, and experience leveraging AI-assisted development tools to improve engineering efficiency and quality.
Guest Experience Manager, Texas Performing Arts The University of Texas at AustinGuest Experience Manager, Texas Performing ArtsAustin, TXHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The Guest Experience Manager is part of the team responsible for supporting front-facing activities and guest services before, during, and after events presented, produced, or supported by Texas Performing Arts.
Product Manager, Experience Platform Everly Well IncProduct Manager, Experience PlatformAustin, TXThis is high-velocity, high-impact work - conversion rate improvements directly drive revenue, and the experiences you build are core to what makes Everlywell valuable. Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners.
Manager, Customer Support PCS Software IncManager, Customer SupportTX$90,000–$110,000 / yearYou will be responsible for building and scaling a proactive, technology-enabled support team that resolves customer issues with urgency, empathy, and expertise - driving first-touch resolution, seamless cross-functional collaboration, and a consistently outstanding customer experience across every interaction. You will own the day-to-day performance of the Customer Support organization - managing a team of 5 or more direct reports across all support tiers, driving continuous improvement in operations and processes, and serving as a critical bridge between customers, the Customer Success team, and PCS Product and Engineering.
Manager, Customer Success NinjaOneManager, Customer SuccessAustin, TexasExperience with Salesforce, You align with the demonstrated values that have made Ninja great: Curiosity, Integrity, Kindness, Humility, Innovation, and are committed to reinforcing and growing this mindset on your teams. Set and maintain KPIs and performance targets, conduct regular performance reviews and check-ins, and create development plans to boost team skills and growth, supported by continuous training and resource sharing.
Customer Success Manager, EPM - San Francisco or Austin Pigment SASCustomer Success Manager, EPM - San Francisco or AustinAustin, TX$150,000–$165,000 / yearAs a Customer Success Manager (CSM), youll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value Enterprise accounts. With a team of 500+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software.
Engineering Program Manager, Customer Systems Apple IncEngineering Program Manager, Customer SystemsAustin, TXThe ideal candidate brings domain knowledge in technical program management in a highly cross functional & multi-faceted business organization, a strong understanding of the evolving customer services & systems interaction paradigm, and the program management discipline to drive multi-workstream initiatives across business units. Join Apple to do the best work of your life-where your ideas, drive, and dedication can shape world-class customer experiences at scale.3-6+ years of techical program/project management experience in technology environments, with a track record of delivering complex, multi-stakeholder programs on time and within scope.
Software Engineering Manager - Customer Care and Aftersales General Motors CoSoftware Engineering Manager - Customer Care and AftersalesAustin, TX$160,000–$290,000 / yearThis leader will manage an established engineering team and a critical portfolio supporting dealer parts order entry, retail inventory management, and order visibility, while remaining technically hands-on through design reviews, pull requests, debugging, and selective development work aligned to GM's SaaS First, Cloud First, AI First direction. Lead a team of software engineers responsible for CCA Order Entry and Retail Inventory applications, including Retail Inventory Management (RIM), Parts Workbench Plus (PWB+/POEM), and related order visibility capabilities.
Marketing Manager CSR AvathonMarketing Manager CSRAustin, TX$145,000–$175,000 / yearThis role will be responsible for executing and optimizing digital marketing campaigns, managing website performance and traffic growth, supporting corporate marketing initiatives, and helping build Avathon''s brand as the category leader in Physical AI. Avathon is the leading Industrial AI autonomy platform, helping customers across heavy industries -- energy, mining, manufacturing, aerospace, defense, and logistics -- accelerate the journey toward autonomous operations.
Senior Project Manager - Customer Systems Transformation (ASO) Apple IncSenior Project Manager - Customer Systems Transformation (ASO)Austin, TXWe are chartered with rethinking the shopping experience and the assisted sales touch-points we have throughout the customer journey, spanning Voice/Chat systems, Payments, Customer Care, Delivery, Fulfillment and many other Digital Programs.\n \nWe're looking for an exceptional Program/Project Manager that brings deep technical and execution proficiency, and has a consistent record of leading diverse and complex projects from conception through implementation in either an e-Commerce, Contact Center, or AI-enabled customer systems landscape.\n \nExperience supporting or leading programs that implement generative AI and/or agentic capabilities within customer-facing or operational environments, including integration with existing enterprise systems and workflows. Our Customer Systems and Support (CSS) team within ASO is responsible for partnering cross functionally to deliver scalable, efficient, and customer centric processes and technology solutions to our Retail Customers and global network of Call Center Specialists.
Customer Success Manager CompassCustomer Success ManagerAustin, TXAs a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they join Compass and will be their account manager from that day forward. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.