NewManager of Customer Service Fusco Personnel Inc.Manager of Customer ServiceLatham, NY$84,123–$104,700 / yearFull timeThis is an exciting opportunity for a collaborative leader who is passionate about improving the customer journey through data driven decision-making, process improvement, and cross-functional partnership. Our client is seeking a Manager of Customer Service to lead the development and execution of a best-in-class customer experience (CX) strategy.
EUV Program Manager NY CREATESEUV Program ManagerAlbany, NYFull timeSupporting the efforts of EUV program leadership toward the establishment of the EUV program's project portfolio, from strategic alignment of programs and projects to portfolio categories and criteria, through proposal, evaluation, selection and prioritization, to contracting, execution, tracking and measuring the achieved results. Additionally, the Program Manager must possess the ability to interface with customers and internal partners at various levels within an organization; work independently; prioritize demands in a fast-paced environment; have strong organization skills; and have experience with project management software.
Manager of Photonics Development NY CREATESManager of Photonics DevelopmentAlbany, NYFull timeNY Creates also runs some of the most advanced facilities in the world, boasts more than 3,000 industry experts and faculty, and manages public and private investments of more than $25 billion - placing it at the global epicenter of high-tech innovation and commercialization. For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies.
NewCommodity Manager (Structural) JobotCommodity Manager (Structural)Albany, NY$110,000–$145,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With a supportive team environment, meaningful autonomy, and clear paths for growth, we offer the stability of an established organization combined with the energy and impact of a close-knit engineering culture.
Newshift manager - Store# 03434, PITTSFIELD Starbucksshift manager - Store# 03434, PITTSFIELDPittsfield, MA$20.69–$23.2801961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
NewSenior Client Success Manager TTECSenior Client Success ManagerMalta, NY$160,000–$175,000 / yearLead project initiatives, attend client-related meetings, manage requirement changes, develop action plans, lead client-facing meetings, quarterly business reviews, site visits and other sessions. Ability to proactively develop and maintain solid business partnerships to ensure success in balancing the department and customer needs with the legal and financial expectations of the organization and ensure needed business outcomes.
NewSupervisor Technical Support Manager Naval Nuclear LaboratorySupervisor Technical Support ManagerNiskayuna, NY$95,700–$149,600 / yearNaval Nuclear Laboratory personnel are FMP employees who work at four DOE facilities: Bettis Atomic Power Laboratory, Knolls Atomic Power Laboratory, Kenneth A. Kesselring Site, and Naval Reactors Facility, and at the U.S. Department of Defense-owned Nuclear Power Training Unit-Charleston. For nearly 70 years, the Naval Nuclear Laboratory has developed advanced nuclear propulsion technology, provided technical support, and trained world-class nuclear operators to ensure the safe and reliable operation of our nation's submarine and aircraft carrier Fleets.
NewPRIVATE WEALTH MANAGER Fusco Personnel Inc.PRIVATE WEALTH MANAGERLatham, NY$90,000–$120,000 / yearFull timeFusco Personnel is assisting a well-established independent financial services firm who is seeking an experienced Private Wealth Manager to serve as the primary advisor for high-net-worth individuals and families. The successful candidate will manage ongoing client relationships, provide comprehensive wealth planning guidance, and collaborate with internal and external professionals to deliver a high-touch client experience.
Newshift manager - Store# 62899, PITTSFIELD, RTE 20 Starbucksshift manager - Store# 62899, PITTSFIELD, RTE 20Pittsfield, MA$20.69–$23.2801961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
NewAdvanced Project Manager Naval Nuclear LaboratoryAdvanced Project ManagerNiskayuna, NY$78,700–$120,500 / yearNaval Nuclear Laboratory personnel are FMP employees who work at four DOE facilities: Bettis Atomic Power Laboratory, Knolls Atomic Power Laboratory, Kenneth A. Kesselring Site, and Naval Reactors Facility, and at the U.S. Department of Defense-owned Nuclear Power Training Unit-Charleston. For nearly 70 years, the Naval Nuclear Laboratory has developed advanced nuclear propulsion technology, provided technical support, and trained world-class nuclear operators to ensure the safe and reliable operation of our nation's submarine and aircraft carrier Fleets.
Customer Service Representative TTECCustomer Service RepresentativeMalta, NYWhether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
Engineering Program Manager Michael Page USAEngineering Program ManagerSchenectady, NY$115,000–$135,000 / yearFull timeThis role partners closely with engineering leadership to ensure priorities are aligned, risks are identified early, and teams deliver high-quality results on schedule in a fast-paced manufacturing environment. The Engineering Program Manager serves as the operational backbone of the engineering organization, driving project execution, cross-functional coordination, and visibility across multiple product development initiatives from concept through commercialization.
Warehouse Manager Capstone Logistics LLCWarehouse ManagerSchenectady, New York$70,000–$80,000 / yearFull timeIntermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking. About the Company: Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.
NewIn-Home Sales Representative RenuityIn-Home Sales RepresentativeAlbany, NY$200,000–$300,000Homeowners across the Midwest have trusted us for top-tier remodeling services, and now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free.
Sales and Customer Experience Manager Goldfish Swim School - Gilbride Management Group (GMG)Sales and Customer Experience ManagerClifton Park, NYSummary: Oversees the quality and success of the sales & service/front desk operations of Goldfish Swim School including sales functions, customer service, retail, vending and workplace employee activities. Gains a high level of knowledge and experience in the iClassPro software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
Sales and Customer Experience Manager General AccountsSales and Customer Experience ManagerClifton Park, New YorkSummary: Oversees the quality and success of the sales & service/front desk operations of Goldfish Swim School including sales functions, customer service, retail, vending and workplace employee activities. Gains a high level of knowledge and experience in the iClassPro software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerAlbany, NYYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceAmsterdam, NYPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Department Manager - Customer Experience Supporting CP Axtra PCLDepartment Manager - Customer Experience SupportingNYWe are looking for candidate that will be responsible for improving the overall journey of Customer Experience (CX) from managing agent training, working process planning and optimizing. Bachelor's degree or higher in Business Administration, Management, Corporate Communications, or related fields.
Customer Service Manager Momentive Performance Materials IncCustomer Service ManagerNY$69,800–$102,300 / yearOur vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more. Summary: In this role, you will manage support and develop Customer Service Representatives, ensuring the day-to-day execution of Customer Service operations; monitor team performance and contribute to a positive workplace.
Floater Customer Service Manager Price ChopperFloater Customer Service ManagerAlbany, NY$22–$32 / hourResponsible for overseeing the Front End operation to include customer service desk, register checkouts, vestibule, parking lot/sidewalk, break-rooms, bathrooms, and bottle return areas. Assists the Store Manager with the budgeting and financial goals of the Front End area to include payroll, wrap, over/shorts, cashier training and miscellaneous office incomes.
Customer Service Manager Wegmans Food Markets IncCustomer Service ManagerNY$21.75–$23.25 / hourPartner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store.
Workplace Experience Manager GE Vernova IncWorkplace Experience ManagerNiskayuna, NY$105,700–$176,300 / yearGE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
Client Experience Manager Tyler Technologies IncClient Experience ManagerLatham, NYThis leader is directly responsible for the engagement, growth, and performance of a cross-functional team-including Client Experience Champions, Client Engagement Leads/Managers, and Learning Enablement Coaches. Help clients navigate change-whether product updates, cloud transitions, or process shifts-by providing clarity, reassurance, and structured communication.
Microsoft Experience Manager - Queens NY Best BuyMicrosoft Experience Manager - Queens NYAlbany, New YorkAs a Retail Area Manager for our Microsoft products, you'll support and coordinate the work of Best Buy's Retail Sales Specialists in stores across a multi-state territory. Meet key performance indicator (KPI) goals for team and build relationships with Best Buy leaders to support Microsoft training goals .
Microsoft Experience Manager - Long Island/Burroughs Best BuyMicrosoft Experience Manager - Long Island/BurroughsAlbany, New YorkAs a Retail Area Manager for our Microsoft products, you'll support and coordinate the work of Best Buy's Retail Sales Specialists in stores across a multi-state territory. Meet key performance indicator (KPI) goals for team and build relationships with Best Buy leaders to support Microsoft training goals .
Experience Strategy Manager Accenture PlcExperience Strategy ManagerAlbany, NYThe work: In this role you will have accountability across three dimensions: Client Delivery: Lead client programs from approach through delivery with accountability for work quality, adherence to project timelines, and collaboration across disciplines. Within Song, our Design & Digital Products practice helps iconic brands reinvent products, services, and spaces with the best of emerging technology to drive impact for end-users and for the business.
Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerAlbany, NYA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
Customer Growth Strategy Senior Manager | Utilities Accenture PlcCustomer Growth Strategy Senior Manager | UtilitiesAlbany, NYYou have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.
Customer Growth Strategy Manager | Utilities Accenture PlcCustomer Growth Strategy Manager | UtilitiesAlbany, NYYou have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.
Customer Success Manager Strategic CommunicationsCustomer Success ManagerAlbany, New YorkRemotePosition Overview: The primary goal of the Customer Success Manager is to ensure that customers achieve their desired outcomes while using the company's products or services (generally subscription-based or ongoing services such as SaaS (Software as a Service), cloud services, and enterprise solutions), thereby driving customer satisfaction, retention, and growth. Join Us: Our mission is to make an impact within communities by providing the knowledge, resources and innovative solutions delivered through an alliance of Information Technology Integrators, Independent Software Vendors, and Cloud Providers with a common vision in resolving critical challenges directly impacting citizens.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerAlbany, NYPerforming cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.
Manager, Customer Engineer Applied Materials IncManager, Customer EngineerAlbany, NY$88,000–$121,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Manager, Customer Success Verint Systems, Inc.Manager, Customer SuccessAlbany, NYThe Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates.
NewCustomer Logistics Manager - DTS SET Ryder System IncCustomer Logistics Manager - DTS SETAlbany, NYCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Manager, Customer Advocacy & Editorial UiPath IncManager, Customer Advocacy & EditorialBellevue, NYYou will lead the end-to-end development of our hero customer stories-the flagship narratives, videos, and case studies that anchor campaigns, events, and sales conversations-while managing the full pipeline of customer stories in production. Drive video production: direct video shoots and production partners, managing agencies, budgets, timelines, and creative quality for customer story films and event content.
Area Sales Manager Building Automation - Upstate New York Siemens AGArea Sales Manager Building Automation - Upstate New YorkAlbany, NY$102,459–$175,644 / yearExperience level Experienced Professional Job type Full-time Work mode Office/Site only Employment type Permanent Location(s) Albany - New York - United States of America Buffalo - New York - United States of America Rochester - New York - United States of America Syracuse - New York - United States of America This position can be located in Buffalo, Rochester, Syracuse, or Albany, NY. As the Area Sales Manager for Building Automation Solutions Sales, you will be responsible for driving employees to achieve business selling goals within the appropriate division through managing the sales function and ensuring strong customer relationships are established and maintained.
M&H Valve Territory Sales Manager (New York statewide) McWane IncM&H Valve Territory Sales Manager (New York statewide)Albany, NYThis a traditional office position with an expectation of periodic work in facility with exposure to a wide range of temperatures, humid conditions, moving machinery, dust, fumes, gases, odors, vibrations and varying noise levels. Computer Skills: To perform this job successfully, an individual should have knowledge of Internet software; Inventory software; Manufacturing software; Order processing systems; Spreadsheet software and Word Processing software.
District Sales Manager - Upstate NY (Remote) Emerson Electric CoDistrict Sales Manager - Upstate NY (Remote)NYRemote$90,000–$110,000 / yearThrough our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet.
Territory Sales Manager (West), Golf Technology RevelystTerritory Sales Manager (West), Golf TechnologyAlbany, NY$90,000–$100,000 / yearPortfolio brands include Foresight Sports, Bushnell Golf, Fox, Bell, Giro, CamelBak, Bushnell, Simms Fishing and more (https://www.revelyst.com/brands.html) . . While the Territory Sales Manager does not have direct reports, they act as a key influencer and collaborator, working closely with internal teams, channel partners, and customers to achieve business goals.
Traveling Sales Manager Milan Laser Hair RemovalTraveling Sales ManagerAlbany, NYYou will lead client consultations, drive revenue through personalized treatment plans, and support clinic teams to maintain strong performance and a seamless client experience. As a Traveling Clinic Manager, you will support operations across Milan’s 400+ clinic locations, stepping in as the acting Clinic Manager during critical coverage needs.
Assistant Sales Manager Milan Laser Hair RemovalAssistant Sales ManagerColonie, NYAs the Assistant Sales Manager, you will engage with clients one-on-one to deliver outstanding consultation excellence by understanding their unique needs and crafting personalized dream packages. Work alongside clinic leadership to achieve sales Key Performance Indicators (KPIs) and streamline administrative processes, enhancing the overall client experience.
NewDistrict Sales Manager Sysco CorpDistrict Sales ManagerClifton Park, NYLead and direct Customer Engagement efforts by enabling the district SC to provide Sysco customers with expanded service channel options ( Technology enablers, value added services, and team selling) -. Accountable for providing coaching, training, and timely feedback to drive sales consultant development of consultative selling skills of the sales associates (The Sysco Way to Sell).
Store Manager in Training CrossAmerica Partners LPStore Manager in TrainingLatham, NY$20–$25 / hourCrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. The Store MIT will work closely with the Store Manager to gain hands-on experience in managing store operations, staff, inventory, and customer service, with the goal of eventually becoming a Store Manager.
Front of House Manager PharmaCann IncFront of House ManagerAlbany, NYThis role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers.
Front of House Manager PharmaCannFront of House ManagerAlbany, NYThis role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers.
Market Area Manager - Troy, NY Credit Acceptance CorpMarket Area Manager - Troy, NYTroy, NYRemoteCredit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business.
Automotive Assistant & Service Managers Mavis Tire SupplyAutomotive Assistant & Service ManagersAlbany, NYFull timeTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Midas - Automotive Assistant & Service Managers MidasMidas - Automotive Assistant & Service ManagersGlenville, NYFull timeWhile driving the sales initiatives of Midas, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work.