Territory Manager II Swisher International, Inc.Territory Manager IIHouston, TXWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.
NewCustomer Service Manager, Airport Customer Experience - IAH American Airlines GroupCustomer Service Manager, Airport Customer Experience - IAHHouston, TXDrives operational excellence Creates an environment that cares for our frontline team members and celebrates the team successes Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors Promotes an environment of mutual respect and trust between frontline team members Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels. Minimum Qualifications- Education & Prior Job Experience High School diploma or GED equivalency Preferred Qualifications- Education & Prior Job Experience Previous airport customer service experience 2 years experience leading others Knowledge of company policies and procedures and functional automation applications Skills, Licenses & Certifications Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.
NewCustomer Experience Manager Five BelowCustomer Experience ManagerHouston, TexasAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Part time Customer Experience Manager The Michaels Companies IncPart time Customer Experience ManagerHumble, TXPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Part Time Customer Experience Manager The Michaels Companies IncPart Time Customer Experience ManagerHouston, TXPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerTXPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager, Sr Huntington Bancshares IncCustomer Experience Manager, SrHouston, TXWhat Youll Do Listen & Learn • Serve as a voice of the customer, listening to customers and colleagues through surveys, research, complaints, and feedback • Understand customer journeys, pain points, and moments that matter • Build a strong understanding of assigned business areas and their priorities • Engage with senior leaders to understand strategic priorities and how experience insights can support them Partner with the business to prioritize What Matters Most • Identify the most important experience opportunities based on impact and feasibility • Help business partners and senior leaders focus on what to act on now vs. Description This position is available to be located in the Huntington Corporate office footprint Role Summary The Customer Experience Manager (CEM) plays a strategic role in helping Huntington deliver experiences that build trust, loyalty, and long-term relationships with our customers.
NewTeam Manager Customer Experience - Temporary - Bilingual Spanish Alorica, Inc.Team Manager Customer Experience - Temporary - Bilingual SpanishHumble, TXRemoteLocation Note: We''re currently hiring for this position in: "Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, North Carolina, Oklahoma, Tennessee, Texas, Utah, and West Virginia". We''re bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
Operations Manager - Customer Experience Serenity Mental Health CentersOperations Manager - Customer ExperienceHouston, TXThis role is ideal for a hands-on leader who takes ownership of people, processes, and outcomes — someone who knows how to run efficient operations, develop strong teams, and consistently deliver a high-quality experience. You’re comfortable balancing people leadership with process management , and you take pride in building teams that perform at a high level.
Customer Experience Manager Allura USACustomer Experience ManagerHouston, TXThis role provides leadership to the Customer Experience team while ensuring that customer inquiries, escalations, order issues, project support, and customer communications are handled accurately, professionally, and efficiently through remote channels, including email, phone, customer portals, shared inboxes, ERP systems, and other business platforms. The Customer Experience Manager is responsible for leading and advancing the company's customer experience strategy, customer service operations, order support processes, customer communications, and cross-functional initiatives that directly impact service quality, customer satisfaction, operational execution, and business performance.
NewStore Manager: Elevate Customer Experience FramebridgeStore Manager: Elevate Customer ExperienceHouston, TXFramebridge, Inc. is seeking a Retail Store Manager for the Houston Heights location to drive exceptional customer experiences and oversee retail operations. The ideal candidate has at least 3 years of experience in a customer service or retail management role and is ready to lead a team with enthusiasm.
Manager, Customer Experience - SMB NAVEX Global, Inc.Manager, Customer Experience - SMBHouston, TXThis leader will drive customer retention, adoption, satisfaction, and expansion readiness by developing high-performing talent, strengthening operational excellence, and ensuring consistent execution of NAVEX's Customer Lifecycle Value & Impact Framework. NAVEX is seeking a Manager, Customer Experience to lead a team of SMB Customer Experience Specialists responsible for delivering value-driven engagement across a focused portfolio of SMB accounts.
NewRetail Assistant Manager - Lead & Elevate Customer Experience TillysRetail Assistant Manager - Lead & Elevate Customer ExperienceHouston, TXYou will play a crucial role in ensuring customers receive an amazing Tilly's experience through exemplary service and strong leadership. Tilly's Inc. is seeking an Assistant Manager in Houston, Texas to join our Store Management Team.
NewAssistant Store Manager Lead Customer Experience Community Choice Financial Family of BrandsAssistant Store Manager Lead Customer ExperienceHouston, TXCommunity Choice Financial Family of Brands in Houston, Texas, seeks an Assistant Store Manager to provide leading customer service and develop their leadership skills. Candidates should have a High School Diploma, prior leadership experience, and strong communication skills.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerHouston, TXYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
NewStore Manager: Lead Growth & Customer Experience LV Petroleum LLCStore Manager: Lead Growth & Customer ExperienceHouston, TXThis role involves directing daily operations, leading a dedicated team, and implementing business strategies for optimal store performance. The ideal candidate has 3+ years of retail management experience, strong leadership abilities, and exceptional customer service skills.
NewLead Store Manager Customer Experience & Growth PLSLead Store Manager Customer Experience & GrowthHouston, TXPLS in Houston is searching for an Assistant Store Manager to oversee customer service and support store operations. The role includes maintaining exceptional service and leading a team to meet financial goals.
NewAssistant Store Manager Lead Team, Elevate Customer Experience POP MARTAssistant Store Manager Lead Team, Elevate Customer ExperienceHouston, TXPOP MART in Houston, TX is seeking an Assistant Store Manager to oversee store operations, drive sales, and lead a team of Brand Associates. The role requires strong attention to detail, expertise in store processes, and the ability to communicate barriers to the Store Manager.
NewStore Manager: Lead Teams, Elevate Customer Experience Alice and OliviaStore Manager: Lead Teams, Elevate Customer ExperienceHouston, TXThe Store Manager will oversee daily operations, coach staff, recruit new hires, and ensure the store reflects the brand while meeting KPI targets and maintaining a high#J-18808-Ljbffr. Alice and Olivia is seeking a Store Manager in Houston to drive sales, lead a store team, and foster exceptional client relationships.
HR Business Partner/Office Manager - Houston Customer Experience Center Clover Health Investments CorpHR Business Partner/Office Manager - Houston Customer Experience CenterHouston, TX$95,000–$115,000 / yearSuccess in this role looks like: Within the first 90 days, success will be defined by building strong relationships with leaders and employees, establishing credibility as the onsite HR partner, effectively managing employee relations matters, and ensuring smooth office operations. As the key liaison for aligning and executing People policy and strategy, you''ll operate with high autonomy-running day-to-day HR operations, owning employee relations and centralized performance management, and keeping people practices consistent and equitable on the ground.
NewAssistant Store Manager Lead Store Ops & Customer Experience The Pittsburgh Paint CompanyAssistant Store Manager Lead Store Ops & Customer ExperienceHouston, TXThe Pittsburgh Paint Company is seeking an Assistant Store Manager to support daily store operations, drive sales, and deliver an outstanding customer experience in a fast-paced retail environment. A background in paint or coatings is a plus.#J-18808-Ljbffr.
NewCustomer Service Manager Sky Real Estate ProfessionalsCustomer Service ManagerHouston, TX$87,000–$169,000 / yearYour role will involve developing innovative strategies to enhance service delivery, training and mentoring your team, and resolving any client concerns with professionalism and efficiency. If you have a passion for real estate and a drive for customer satisfaction, we invite you to take the next step in your career with Sky Real Estate Professionals, where we value integrity, innovation, and teamwork.
Customer Service Manager - Manufacturing VSSI LLC Staffing ServicesCustomer Service Manager - ManufacturingHouston, Texas$85,000This role is responsible for overseeing customer service workflows, managing account support teams, improving processes, and ensuring exceptional customer satisfaction through strong cross-functional coordination. Key Responsibilities: Customer Service Operations: Lead daily customer service activities including order entry, order updates, delivery coordination, inventory communication, and issue resolution.
Customer Service Manager Roomi Group CorporationCustomer Service ManagerHouston, TexasCreative Submission Required To Be Considered: All applicants must submit a short presentation (PowerPoint, video, or other format) showing why you are the best fit for this role. We are seeking a versatile Customer Service Manager to lead our business marketing efforts and manage client relationships independently.
Veterinary Customer Service Manager Alliance Animal HealthVeterinary Customer Service ManagerHouston, TXWe proudly serve the Houston and Dallas/Fort Worth areas, as well as surrounding communities, offering both walk-in and scheduled appointments to meet the diverse needs of our clients. Job duties include, but are not limited to: The Customer Service Manager oversees the daily operations of the Client Service Representative (CSR) team while delivering an exceptional client experience.
Customer Service Manager - State Farm Agent Team Member Chase Lagarde - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberHouston, TXSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Customer Service Manager - State Farm Agent Team Member Chris Peters - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberAlvin, TXAs a Customer Service Manager - State Farm Agent Team Member with Chris Peters - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Support Manager Serenity Mental Health CentersCustomer Support ManagerHouston, TexasYou’re comfortable balancing people leadership with performance management, and you take pride in building teams that deliver consistent, high-level results. We’re looking for a hands-on leader who knows how to build strong teams, manage performance, and deliver a high-quality customer experience at scale.
Member Experience Manager ES FitnessMember Experience ManagerAtascocita, TexasSupport member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and oering personalized outreach to members. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com.
Maintenance Customer Service Manager - Utilities Operations University of Texas Medical Branch at GalvestonMaintenance Customer Service Manager - Utilities OperationsGalveston, TXAssignment in non-healthcare facilities requires a Certified Educational Facilities Professional (CEFP) or Certified Healthcare Facility Manager (CHFM), or Certified Facilities Manager (CFM). This position has major decision authority for equipment selection and installation methods on projects, from minor renovation/repairs in a business office to major construction of new healthcare, research, and/or academic/business facilities.
Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceHouston, TXWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Workplace Experience Manager CBRE Group IncWorkplace Experience ManagerHouston, TXOur collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
Front Desk Manager - Hotel Experience Required La Colombe d'Or Hotel and Tonight & Tomorrow RestaurantFront Desk Manager - Hotel Experience RequiredHouston, TXResponsible for the weekly scheduling of staff members, ensuring that each shift is properly staffed to provide excellent customer services. Provide excellent customers services internally and externally, supervises front desk team members to ensure extraordinary guest satisfaction.
Consumer Experience Design Manager (Service Designer) Memorial Hermann Health SystemConsumer Experience Design Manager (Service Designer)TXResponsible for working with patients, caregivers and internal stakeholders to conduct design research, gather insights, analyze data, then design best-in-class experiences and the transformational strategies that will realize them. Experience / Knowledge / Skills: Three (3) years of experience in journey mapping, service/experience design, customer experience strategy or related experience, training and/or education.
Retail Experience Manager - East Houston,TX Best BuyRetail Experience Manager - East Houston,TXHouston, TexasAs the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores).
NewAssistant Manager / Detailer - Car Wash (Detail Experience Required) D.I.B Automotive GroupAssistant Manager / Detailer - Car Wash (Detail Experience Required)Humble, TXSpace Spa Car Wash is a fast-growing, family-friendly express tunnel car wash brand proudly owned by DIB Automotive Group and co-located with Yes Auto Fix service centers. Our space-themed branding, unlimited wash memberships, and "quick in & out" customer experience set us apart in the Houston market.
NewAssistant Store Manager Lead Growth & Guest Experience Dick's Sporting GoodsAssistant Store Manager Lead Growth & Guest ExperienceSpring, TXDICK'S Sporting Goods in Spring, Texas, is seeking a Retail Manager who will collaborate with the Store Manager to drive business growth and enhance athlete experiences. The ideal candidate will have 1-3 years of retail management experience, a passion for sports, and a proven ability to lead and coach others effectively.
Sr Manager - Customer Care Technology United Airlines IncSr Manager - Customer Care TechnologyHouston, TX$140,600–$183,108 / yearThis position will collaborate cross functionally with our business partners and other technology teams to design, develop and integrate user interfaces and services that meets the business needs. Experience managing large scale cross-functional teams or complex initiatives with demonstrated ability to influence senior management and key stakeholders.
Customer Service Manager - State Farm Agent Team Member Ashley Jeans Henry - State Farm AgentCustomer Service Manager - State Farm Agent Team Memberhouston, TXYou will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
Agent Experience Manager Compass IncAgent Experience ManagerHouston, TXFounded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests.
NewRetail Assistant Manager: Lead Team, Customer Focus United WirelessRetail Assistant Manager: Lead Team, Customer FocusHouston, TXUnited Wireless in Houston, Texas, is seeking a Retail Associate Manager to lead the store team and enhance customer loyalty. Applicants should have at least 1-2 years of customer service or sales experience, a high school diploma or equivalent, and the ability to perform physical tasks.
Google TV Experience Manager 2020 CompaniesGoogle TV Experience ManagerHouston, TXAs a long-standing partner to clients in the consumer electronics sector, we provide talent who personally connect with our consumers by inspiring participation, creating a memorable brand experience, and influencing future purchase decisions, helping form customers for life. Influences Retail Leadership: Demonstrated ability to influence retail partners and build strong, lasting relationships with key decision-makers, specifically within strategic retail store leadership.
NewStore Assistant Manager: Lead Operations & Customer Service Domino's Pizza LLCStore Assistant Manager: Lead Operations & Customer ServiceHouston, TXDomino's in Houston, Texas is looking for an Assistant General Manager to oversee store operations, ensuring cost controls, inventory management, and excellent customer relations. Join our team and benefit from training with an industry leader and exclusive discounts on menu items.#J-18808-Ljbffr.
Life Sciences Experience Design Strategy Senior Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy Senior ManagerTX$198,700–$391,600 / yearWe are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
NewAssistant Store Manager - Lead Retail Experience LidsAssistant Store Manager - Lead Retail ExperienceHouston, TXThe ideal candidate will have strong interpersonal skills, a proven sales track record, and the ability to troubleshoot in a fast-paced environment. This role includes leading the team, managing retail operations, and providing a fun and inclusive environment for both staff and customers.
NewBilingual Store Manager: Lead Growth & Customer Excellence BluFox MobileBilingual Store Manager: Lead Growth & Customer ExcellenceHouston, TXBluFox Mobile is looking for a dedicated Bilingual Store Manager in Conroe, Texas, to lead a dynamic team and drive exceptional customer service. You will manage daily operations, recruit and train staff, and analyze data to enhance store performance.
Assistant Store Manager, Service & Experience - Google Store Retail Mosaic North AmericaAssistant Store Manager, Service & Experience - Google Store RetailHouston, TX$81,000–$86,000 / yearWith 3,000+ team members and hubs in Toronto and Dallas, we've spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change. The ASM, Service & Experience isahigh-impact leadership roleresponsible for unifyingthe sales floor andtechnical service departments into a single,seamless customer journey.
PRODUCT MANAGER - Client Experience Empyrean Benefit Solutions, Inc.PRODUCT MANAGER - Client ExperienceHouston, TXRemoteFull timeCreate and deliver Market Requirement Document (MRD)/Business Case: market need/problem statement, customer journey (employer, employee and broker/channel partner), market segment best suited, along with investment and ROI models that support the product or product enhancement . The Product Manager will collaborate cross-functionally with internal departments and external third parties — including Implementation, Client Services, Compliance, Engineering, IT, and Sales — to ensure the product meets market needs, drives client satisfaction, and supports the company's strategic goals.