Customer Experience Program Manager Point32Health, Inc.Customer Experience Program ManagerCanton, MA$107,601.60–$161,402.40 / yearp>Manage high-profile strategic journey mapping engagements with key business partners: Facilitate interviews, cross-functional workshops, and immersion sessions with key stakeholders, including executives, leaders, subject matter experts and/or external vendor partners. The Customer Experience Manager serves as an in-house expert, champion, and voice of customers (VoC), across all lines of business, for Harvard Pilgrim Health Care & Tufts Health Plan by understanding existing VoC mechanisms or facilitating ways to collect new insights.
Customer Experience Program Manager Point32HealthCustomer Experience Program ManagerCanton, MassachusettsThe Customer Experience Manager serves as an in-house expert, champion, and voice of customers (VoC), across all lines of business, for Harvard Pilgrim Health Care & Tufts Health Plan by understanding existing VoC mechanisms or facilitating ways to collect new insights. The Customer Experience Manager manages multiple data-driven improvement plans focused on strengthening customer loyalty, improving overall Customer Experience (CX), and improving Key Performance Indicators (KPIs) measures.
Customer Service Manager TransCore Partners LLCCustomer Service ManagerAuburn, MA$70,000–$90,000 / yearThe Manager coordinates processing and reporting activities with the Customer Care Supervisors to ensure that policy and procedure integrity is maintained and also manages all activities of Customer Care Operations, maintaining optimum service levels for E-ZPass MA and PAY BY PLATE MA (PBP) accounts. Coordinate daily activities that ensure Customer Care operations and its staff provide excellent customer service, supervises and supports all established policies and procedures and keeps TransCore management and MassDOT appraised of the status of Customer Care Center operations.
Federal Software Customer Service Manager - Remote Motorola Solutions IncFederal Software Customer Service Manager - RemoteMARemote$100,000–$110,000 / yearp>Required Skills: High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required. Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.
Assistant Customer Service Manager Albertsons Companies IncAssistant Customer Service ManagerWhitinsville, MALocally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. In this role, you''ll be the right-hand to our Customer Service Manager, helping to keep the daily operations running smoothly, ensuring our customers leave with smiles, and creating a shopping experience that''s second to none.
B2B Field Sales Professional - East Walpole, MA The Goodyear Tire & Rubber CoB2B Field Sales Professional - East Walpole, MAMA$48,000–$60,000 / yearp>General Description: As the Fleet Tire Sales Specialist (Salary + Commission) role, you are responsible for selling new and retreaded commercial truck tires and related products and services by managing current customer accounts and developing new accounts. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear - which makes them uniquely qualified to offer you trusted tires, reliable services and powerful management tools to help you lower your operating costs.
Customer Service Representative (Manufacturing Industry) PrecixCustomer Service Representative (Manufacturing Industry)New Bedford, MA$45,200–$52,000In addition to working and speaking with the customer base, frequent, proactive, communication with Operations, Planning, Quality, Accounting, and Technical (Engineering/Chemistry) will be required in order to deliver the highest level of customer satisfaction and care. · Follow up with Customer Service Manager, Sr Customer Service Rep., or Sales & Marketing on address changes/additions and customer perm note changes or additions.
NewAssistant Supervisor, Warwick - Full Time Macy's IncAssistant Supervisor, Warwick - Full TimeWarwick, RIWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Provide Active Supervision by continually circulating the selling floor, directing and redirecting colleagues while supporting daily leadership priorities to optimize the customer experience and support sales volume.