JobotNewAudit Manager JobotAudit ManagerJacksonville, FL$110,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. At the heart of their philosophy is a belief that success means different things to different people; the firm strives to empower both clients and employees to define and achieve their own vision of success.
Swisher International, Inc.APO Production Manager Swisher International, Inc.APO Production ManagerJacksonville, FLThe Production Manager partners closely with Planning, Procurement, Supply Chain, Quality, Engineering, Maintenance, and Operations leadership to ensure production schedules are executed efficiently, resources are optimized, and manufacturing performance meets organizational goals. Develop and manage departmental budgets, labor plans, and operating expenses, identifying opportunities for cost reduction, waste elimination, and operational efficiency improvements while maintaining product quality and customer service levels.
JobotNewConstruction Project Manager - Healthcare/Life Sciences JobotConstruction Project Manager - Healthcare/Life SciencesJacksonville, FL$120,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
JobotNewSenior Project Manager - Commercial Construction JobotSenior Project Manager - Commercial ConstructionJacksonville, FL$90,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As a smaller, employee-focused company, we pride ourselves on being hands-on, approachable, and deeply invested in the success of both our team members and our clients.
Company ConfidentialSales Strategy Manager Company ConfidentialSales Strategy ManagerJacksonville, FLFull timeReporting to the Senior Director, Sales Strategy & Execution, the Sales Strategy Manager acts as the strategic connector between Sales, Brand, and Marketing teams—ensuring alignment, improving customer engagement, optimizing sales programs, and strengthening Swisher’s competitive position. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars.
Company ConfidentialCategory Manager Company ConfidentialCategory ManagerJacksonville, FLFull timeWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. Track, analyze, and report on key performance metrics, including post-mortem reviews to assess effectiveness and identify future opportunities.
Company ConfidentialBrand Strategy & Field Activation Manager Company ConfidentialBrand Strategy & Field Activation ManagerJacksonville, FLFull timeWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. Bachelor’s degree in Business Administration, Marketing, or related field 5+ years of progressive experience in brand marketing, field marketing, integrated marketing, or activation roles within a consumer-facing environment.
Company ConfidentialBrand Manager Company ConfidentialBrand ManagerJacksonville, FLFull timeLead all brand-level activities and strategic initiatives, including but not limited to: strategic brand planning, P&L/financial analysis, market research, consumer research, new product development, packaging initiatives, quality improvements, pricing and promotions analysis, distribution planning, advertising development, media planning and retail/shopper marketing programs. 4+ years of brand marketing experience with a strong understanding of general branding concepts, including strategy, value proposition and positioning, consumer insights/market research, pricing and marketing communications and tactics.
Company ConfidentialSenior Brand Manager Company ConfidentialSenior Brand ManagerJacksonville, FLFull timeLead all brand-level activities and strategic initiatives, including but not limited to: strategic brand planning, brand ideation, financial analysis, market research, packaging initiatives, consumer research, KPI development, advertising and one-to-one planning, and retail/shopper marketing. 5-7 years of brand marketing experience with a strong understanding of general branding concepts, including strategy, value proposition and positioning, consumer insights/market research, pricing and marketing communications and tactics.
UF HealthNewManager of Supply Operations | Supply Chain (Durbin park) | Full-time | Days UF HealthManager of Supply Operations | Supply Chain (Durbin park) | Full-time | DaysSt. Johns, FLCoordinates with the Director of Supply Chain Services and the Purchasing Manager in the overall planning and implementation of procedures to meet all present and future logistics needs. Bachelor's degree -OR- 5 years' experience in health care supply chain operations with a minimum of 3 years in a supervisory role may be accepted in lieu of a degree.
ChenMedCenter Clinical Manager - Sign-On Bonus up to $10K ChenMedCenter Clinical Manager - Sign-On Bonus up to $10KJacksonville, FL$54,358–$77,655Ability to effectively collaborate and influence team members, including physicians, nurses/case managers, front office staff and leaders, center directors and market/region/division leaders. Active and good standing Licensed Practical Nurse (LPN) in current state of employment OR a nationally accredited Certified Medical Assistant required; other clinical licensure/certifications above the minimum requirement may also be considered.
ChenMedCenter Clinical Manager Sign-On Bonus Available up to $10K ChenMedCenter Clinical Manager Sign-On Bonus Available up to $10KJacksonville, FL$54,358–$77,655The Center Clinical Manager (CCM) is an active leadership role responsible for the day-to-day management of back office center operations, which may include but is not limited to: clinical quality, compliance, human resources, patient experience and direct team member supervision. Active and good standing Licensed Practical Nurse (LPN) in current state of employment OR a nationally accredited Certified Medical Assistant required; other clinical licensure/certifications above the minimum requirement may also be considered.
Capital Waste Services LLCNewTerritory Sales Manager Capital Waste Services LLCTerritory Sales ManagerSaint Augustine, FLEstablish and maintain a high level of customer satisfaction by meeting customer retention goals, resolving customer issues in a timely manner, and solving accounts receivable and service problems. Demonstrate continuous effort to improve operation, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
MV TransportationNewHR/Recruiting Manager MV TransportationHR/Recruiting ManagerJacksonville, FLMonitoring staffing and projected work levels and communicate with the General Manager, Safety and Training Manager, and Operations Manager regarding anticipated changes in required staffing levels . The Human Resources Manager will be responsible for employee recruitment, screening, and retention is integral to the effective provision of customer service-oriented transportation.
UF HealthNewManager of Supply Operations Supply Chain (Durbin park) Full-time Days UF HealthManager of Supply Operations Supply Chain (Durbin park) Full-time DaysJacksonville, FLCoordinates with the Director of Supply Chain Services and the Purchasing Manager in the overall planning and implementation of procedures to meet all present and future logistics needs. Bachelor's degree -OR- 5 years' experience in health care supply chain operations with a minimum of 3 years in a supervisory role may be accepted in lieu of a degree.
Michael Page USAAssistant Project Manager - Commercial Construction Michael Page USAAssistant Project Manager - Commercial ConstructionJacksonville, FL$65,000–$85,000 / yearFull timeA well-established general contractor based in Central Florida, specializing in commercial construction projects including medical, retail, office, and industrial developments. Able to manage multiple tasks, work well under pressure, and support project managers in delivering quality projects on time and within budget.
Dollar GeneralNewSTORE MANAGER in JACKSONVILLE -FL Dollar GeneralSTORE MANAGER in JACKSONVILLE -FLJacksonville, FLEvery day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
GreenArrowNewSenior Project Manager GreenArrowSenior Project ManagerJacksonville, FLThe Senior Project Manager is responsible for overseeing multiple, large-scale, or complex electrical construction and maintenance projects while providing strategic direction to project teams and contributing to the continuous improvement of Hinson Electrical Solutions’ project management practices. In addition to managing individual projects at the highest level of complexity, this role involves mentoring Project Managers and junior staff, managing major subcontractor and vendor relationships, and collaborating with executive leadership to achieve company goals and identify growth opportunities.
USHAEntry Level Account Rep - Sales USHAEntry Level Account Rep - SalesJacksonville, FL$70,000–$95,000 / yearEntry Level Account Rep position is also relevant to job seekers with various work experiences such as: Business Manager Finance Marketing Banking Regional and Territory Sales Office Appointment Setter Tele Teacher Server Wait Bar Support Customer Service Real Estate and Auto Sales Retail Educators Graduates Agent Financial Services Assistant Leasing Accountant Coordinator Representative Transitioning Military Personnel Business Graduates. You will work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services.
Jacksonville Chrysler Jeep Dodge Ram of ArlingtonSales Representative Jacksonville Chrysler Jeep Dodge Ram of ArlingtonSales RepresentativeJacksonville, FLFull timeThe ideal candidate has a general sales background of some sort, (electronics, appliances, real estate, B2B, marketing, etc.) a hard working professional looking to make a career change, or a college graduate looking to pursue a career in sales. Jacksonville Chrysler Jeep Dodge Ram Arlington is looking for Sales Representatives to join their rapidly growing Sales team.
Lennar HomesInternet Sales Manager Lennar HomesInternet Sales ManagerJacksonville, FLFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. The Internet Sales Manager partners closely with the VP of Sales and cross-functional teams to ensure a best-in-class customer experience and achievement of divisional sales goals.
Five Below IncCustomer Experience Manager - Jacksonville Five Below IncCustomer Experience Manager - JacksonvilleJacksonville, FLAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Five BelowCustomer Experience Manager Five BelowCustomer Experience ManagerJacksonville, FloridaAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) .
Five Below IncCustomer Experience Manager - Fleming Island Five Below IncCustomer Experience Manager - Fleming IslandFleming Island, FLAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Company ConfidentialSales Representative Company ConfidentialSales RepresentativeJacksonville, FLFull timeAs a testament to our commitment to service, Globe Life companies have more than 17 million policies in force – more than any other life insurance company in the country (excluding reinsurance companies; as reported by S&P Global Market Intelligence 2023). Our mission is to provide products and services that empower our customers to help secure their financial future and protect their families in times of need.
The Michaels Companies IncFull Time Customer Experience Manager The Michaels Companies IncFull Time Customer Experience ManagerJacksonville, FLPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
The Michaels Companies IncPT Customer Experience Manager The Michaels Companies IncPT Customer Experience ManagerSt. Augustine, FLPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
The Michaels Companies IncCustomer Experience Manager The Michaels Companies IncCustomer Experience ManagerSt. Augustine, FLPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
WJXTClient Experience ManagerRead full article: Client Experience Manager WJXTClient Experience ManagerRead full article: Client Experience ManagerJacksonville, FLPartner with Director of Digital, Digital Sales Strategist and Account Executives to develop and deliver compelling, data-driven presentations using tools like Claritas. The Client Experience Manager leads a high-performing team of Client Experience Account Managers and a Digital Solutions Planner to drive client satisfaction, retention, and revenue growth.
AILCSR Remote Sales Team Manager AILCSR Remote Sales Team ManagerJacksonville, FloridaRemoteAs part of our leadership team, you will play a key role in developing talent, supporting team performance, and contributing to long-term organizational growth within a structured system built for scalability and success. For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States.
Quality Oil Company LLCHIS Jacksonville - Guest Experience Manager Quality Oil Company LLCHIS Jacksonville - Guest Experience ManagerJacksonville, FLThe Guest Experience Manager serves as the primary Guest Service Champion for the hotel, with a strong leadership presence during peak guest interaction hours - primarily evenings. The Guest Experience Manager is expected to regularly work the desk, cover shifts as needed, and remain flexible to support first shift, second shift, or Night Audit in the event of call-outs or operational needs.
Coastal Wildlife & Pest ServicesCustomer Service Manager Coastal Wildlife & Pest ServicesCustomer Service ManagerJacksonville, FLCoastal Wildlife & Pest Services, one of the fastest-growing pest and wildlife control companies in Northeast Florida, is seeking a Customer Service Manager to work full-time, in person at our Jacksonville office and lead the development of a world-class customer experience. If you have strong customer service leadership experience, thrive in fast-paced environments, and want to help build systems and teams—not just maintain them—this role offers real opportunity for growth.
Synovus Financial CorpOffice Leader/Retail Market Manager II, III or IV - Amelia Concourse - Banking experience required Synovus Financial CorpOffice Leader/Retail Market Manager II, III or IV - Amelia Concourse - Banking experience requiredYulee, FLMinimum Experience: "Two years of experience managing a branch or department in the financial service industry of similar scope and scale with an outside business development focus and proficiency in small business lending; OR One year experience in managing a branch and successful completion of the Ignite Program; Or two years experience in an outside business development lending role within banking, such as a business banker or private banker. Certifications: This position requires successful registration and issuance of a unique identification number from the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE ACT).
Best BuyRetail Experience Manager - Jacksonville FL Best BuyRetail Experience Manager - Jacksonville FLJacksonville, FloridaAs the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores).
Molina Healthcare IncProgram Manager, HCS (supports FLA Medicaid CMS, Medicaid experience preferred) Molina Healthcare IncProgram Manager, HCS (supports FLA Medicaid CMS, Medicaid experience preferred)Jacksonville, FLRegistered Nurse (RN), Licensed Vocational Nurse (LVN), Licensed Practical Nurse (LPN), Advanced Practice Social Worker (APSW), Certified Health Education Specialist (CHES), Licensed Professional Counselor (LPC), Licensed Professional Clinical Counselor (LPCC) or Licensed Marriage and Family Therapist (LMFT). Collaboratively plans and executes internal healthcare services projects and programs involving department or cross-functional teams of subject matter experts - delivering products from the design process to completion.
ZRSExperienced Assistant Property Manager ZRSExperienced Assistant Property ManagerJacksonville, FloridaThe Assistant Property Manager primary focus shall include but not limited to: Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system. Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc.
The Home Depot IncPro Experience Manager The Home Depot IncPro Experience ManagerSt. Augustine, FLThe Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience.
Cook SystemsNewManager, Customer Support Cook SystemsManager, Customer SupportJacksonville, FloridaWe partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent. Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
HillpointeResident Experience Manager HillpointeResident Experience ManagerJacksonville, FLBuilt on its long and proven track record of real estate development, the firm's investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe. This role is responsible for executing daily leasing activities and renewal engagement with both prospective residents and current residents while delivering excellent customer service.
Paysafe LtdCustomer Success Manager Paysafe LtdCustomer Success ManagerJacksonville, FLThe Customer Success Manager (CSM), Direct Merchants, is responsible for managing and growing B2B merchant relationships, ensuring a seamless customer experience across the lifecycle. The CSM drives satisfaction, retention, and operational excellence by acting as a trusted advisor and collaborating cross functionally to deliver value.
Deloitte Touche Tohmatsu LtdManager, Experience Researcher Deloitte Touche Tohmatsu LtdManager, Experience ResearcherJacksonville, FLRemote$113,100–$232,300 / yearRole Overview: An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and develop capabilities and skills of the experience team: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. As a Manager, Experience Researcher on the DT-US Product Engineering team, you will be responsible for: Defining and leading research strategies for digital products, including mobile experiences, across the product development lifecycle.
Newbold Advisors LLCMortgage Servicing Manager - Customer Service/Cash Newbold Advisors LLCMortgage Servicing Manager - Customer Service/CashJacksonville, FLThis role is responsible for managing inbound and outbound servicing interactions, resolving complex borrower issues, and ensuring high-quality service delivery while maintaining accuracy across payment and cash functions. The ideal candidate will lead a team in a fast-paced environment, ensuring service excellence, regulatory compliance, and operational efficiency while partnering across departments to support end-to-end servicing activities.
Molina Healthcare IncProject Manager (supports FLA Medicaid CMS, Medicaid experience preferred) Molina Healthcare IncProject Manager (supports FLA Medicaid CMS, Medicaid experience preferred)Jacksonville, FLThe Project Manager plans and executes internal HCS projects involving department or cross-functional teams of subject matter experts, delivering projects from the design process to completion in collaboration with others. Conducts quality audits to assess Molina HCS staff educational needs and service quality and implement quality initiatives as appropriate.
Hertz CorpCustomer Operations Manager Hertz CorpCustomer Operations ManagerJacksonville, FLThe Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency.
Grant Thornton LLPTransformation - Oracle Experienced Manager Grant Thornton LLPTransformation - Oracle Experienced ManagerJacksonville, FLIn the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
SoFi Technologies IncFraud and Disputes Member Experience Program Manager SoFi Technologies IncFraud and Disputes Member Experience Program ManagerJacksonville, FLYou will act as a key liaison between the frontline and cross-functional partners, identifying specific friction points in the fraud and dispute lifecycle and helping implement the changes-across process, policy, and technology-needed to make an impact. The Role: As the Fraud and Disputes Member Experience Program Manager you will support the creation and execution of initiatives focused on solving the daily challenges that prevent Fraud and Dispute agents from delivering an exceptional member experience.
ReviveHealthCustomer Success Manager II ReviveHealthCustomer Success Manager IIPonte Vedra, FL$75,000–$80,000 / yearServes as subject matter expert and consults with customers (internal and external) as needed on topics such as; crisis, organizational risk, program strategy, formal referral process, supervisory trainings, workplace policies, OD projects for all segments. Bachelor's degree in related field and at least 2 years' professional experience working in customer service field; EAP industry expert, consultative skills, account management experience.
EverDrivenCustomer Success Manager EverDrivenCustomer Success ManagerJacksonville, FLRemoteEverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. This role involves developing strong client relationships, understanding their needs, and identifying upselling and cross-selling opportunities for EverDriven's products and services throughout the customer lifecycle.
PulteGroupCustomer Care Manager II PulteGroupCustomer Care Manager IIJacksonville, FloridaHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Industrial Electric ManufacturingNewQuality Engineer - Customer Account Manager Industrial Electric ManufacturingQuality Engineer - Customer Account ManagerJacksonville, Florida$34.62–$56.25 / hourDemonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization. Maintain records to oversee recording of information by others to ensure engineering drawings and documents are current and that engineering related production problems and resolutions are documented.