NewMaintenance Manager Treehouse FoodsMaintenance ManagerTonawanda, NY$97,500–$146,300 / yearAn employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. Supports the role of Project Manager for annually allocated capital budget to help grow business, improve operational efficiency, and improve site infrastructure and support site safety and quality projects.
NewQuality Manager Snyder Industries IncQuality ManagerTONAWANDA, NY$80,000–$90,000 / yearApplies total quality managements tools and approaches to analytical and reporting processes within each department, and prepares periodic and specific reports concerning departmental activities, problems, schedules, and rejected items. · Works with production supervisors to prioritize CMM programming, First Article, improved processes, flow of product through the CMM room.
Quality Manager RefrescoQuality ManagerDunkirk, NY$130,000–$145,000The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs. Reporting to the Plant Manager, the Manager Quality II oversees the sites quality department with responsibility for total product/package quality, Food Safety/Quality cost management, safety, compliance, GMPs, and executing all Quality protocols to ensure Plant Quality objectives are met.
NewOperations Manager United RentalsOperations ManagerWilliamsville, NY$75,285–$108,415 / yearThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.
NewInside Sales Representative Alro Steel CorporationInside Sales RepresentativeBuffalo, NYThe successful candidate will be responsible for: managing an established customer base; pricing and processing orders; solving customer delivery and material challenges; interacting with operations on behalf of the customer. The ideal candidate will: preferably have previous metals experience; be attentive to detail; be an effective communicator; have strong organizational skills and the ability to multi-task; be proficient in MS Word and Excel.
NewCustomer Experience Manager at Frank's Mr. Plumber HireAlignedCustomer Experience Manager at Frank's Mr. PlumberTonawanda, NEW YORK$65,000–$72,000 / yearLead, coach, and develop a team of 2 Customer Service Representatives and 3 Dispatchers, with the opportunity to grow the department as the company continues to expand. You'll coach, develop, and hold your team accountable while driving booked call conversion, schedule efficiency, technician utilization, and overall operational excellence.
Customer Experience Manager Five Below IncCustomer Experience ManagerAmherst, NYAt Five Below, our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Manager, Customer Experience Ingram MicroManager, Customer ExperienceBuffalo, New YorkWith the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. KNOWLEDGE AND SKILLS: Skilled in: Sales enablement experience, negotiations, coaching and developing associates in high performance culture, transactional management, and attention to detail and follow through.
MANAGER, CUSTOMER EXPERIENCE AND COMMUNITY ENGAGEMENT Niagara Frontier Transportation AuthorityMANAGER, CUSTOMER EXPERIENCE AND COMMUNITY ENGAGEMENTBuffalo, NY$61,825–$92,738 / yearAn employee in this classification performs a variety of important duties in developing and carrying out departmental programs, including the exercise of independent judgment in the establishment of initiatives in a way that supports the Authority's social responsibility and community engagement goals. • Identify, lead, and manage innovative approaches to operational challenges and work with teams across Buffalo and Niagara Falls airports to deliver operational and passenger centric innovations that drive organizational efficiency and passenger experience.
Customer Service Manager Zenner & RitterCustomer Service ManagerBuffalo, New YorkAnd to stay in front of the available technology, the company is also growing a green products division which will offer products and services including geothermal heating and cooling, solar heat, and combined micro heat and power systems. With over 90 years of continuously servicing the Western New York/ Buffalo region we’ve grown a strong base of loyal clients through delivery of market leading services at the best possible value.
Customer Service Manager Wegmans Food Markets IncCustomer Service ManagerAlberta Drive, NY$21.75–$23.25 / hourPartner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store.
Relationship Manager - Business Experience (Buffalo) Broadview Federal Credit UnionRelationship Manager - Business Experience (Buffalo)Buffalo, New YorkAdditionally, Business Experience Relationship Managers are responsible for managing internal and external stakeholders to ensure assigned relationship groups and their employees are receiving exceptional experience, while supporting Broadview’s strategic growth initiatives. This role focuses on acquiring new members through deepening existing business partnerships, acquiring new strategic partners and strategic execution of sales strategies.
Experience Manager Ulta Beauty IncExperience ManagerNiagara Falls, NYAddress underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Relationship Manager - Business Experience (Buffalo) State Employees Federal Credit UnionRelationship Manager - Business Experience (Buffalo)Buffalo, NY$72,182–$88,423 / yearAdditionally, Business Experience Relationship Managers are responsible for managing internal and external stakeholders to ensure assigned relationship groups and their employees are receiving exceptional experience, while supporting Broadview's strategic growth initiatives. This role focuses on acquiring new members through deepening existing business partnerships, acquiring new strategic partners and strategic execution of sales strategies.
Manager, Experience Researcher Deloitte Touche Tohmatsu LtdManager, Experience ResearcherWilliamsville, NYRemote$113,100–$232,300 / yearRole Overview: An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and develop capabilities and skills of the experience team: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. As a Manager, Experience Researcher on the DT-US Product Engineering team, you will be responsible for: Defining and leading research strategies for digital products, including mobile experiences, across the product development lifecycle.
Experience & Process Design Manager M&T Bank CorpExperience & Process Design ManagerNY$172,100–$286,800 / yeardigital design, content design, information design, prototyping, etc.) Deep Expertise and ability in: Innovates Inspires Followers Develops Talent Supervisory/Managerial Responsibilities: No. of Staff - 4 - 7 Broader enterprise remit in that the position sets and/or executes design strategy across businesses and manages larger spans of control Education and Experience Required: Bachelor's degree and a minimum of 9 years of relevant work experience, or in lieu of a degree, a combined minimum of 13 years' higher education and/or work experience, including a minimum of 9 years' relevant experience Minimum of 3 years' managerial, supervisory, and/or work leadership experience Strong verbal and written communication skills Strong presentation skills Experience creating and presenting design artifacts for diverse stakeholder groups Strong facilitation skills Strong collaboration skills Experience facilitating workshops with diverse participants Experience leading the planning and executing of work in accordance with a defined plan Knowledge of change theory and change management practices Education and Experience Preferred: Relevant advanced degree or certification Minimum of 10 years' relevant experience Financial services experience Familiarity with pertinent online collaborative tools Experience leading and directing others within a design space. Overview: Manages a team of designers (and cross‑discipline partners as needed) who use human-center design practice to research, and design comprehensive customer journeys, employee experiences and digital products that deliver cohesive end‑to‑end value.
NewMember Experience Manager - Buffalo Industrious LLCMember Experience Manager - BuffaloBuffalo, NYIf your expected compensation falls outside of the given range, and you are still interested in working at Industrious, why not join our Talent Pipeline and be kept in the loop for all new opportunities that could be a good fit for your experience. The successful candidates actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications.
NewMember Experience Manager - Buffalo IndustriousMember Experience Manager - BuffaloAmherst, New YorkIf your expected compensation falls outside of the given range, and you are still interested in working at Industrious, why not join our Talent Pipeline and be kept in the loop for all new opportunities that could be a good fit for your experience. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications.
Customer Success Sales Manager CADimensions, Inc.Customer Success Sales ManagerBuffalo, NY$50,000–$60,000 / yearAt CADimensions, we believe great sales is about more than closing deals — it's about building trusted partnerships and helping customers solve real challenges. Whether it's through advanced design services, cutting-edge additive manufacturing, or expert training and support, CADimensions is dedicated to driving success and innovation for our customers.
Experience Manager Ulta Beauty, Inc.Experience ManagerNiagara Falls, New YorkFull timeAddress underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Senior Manager, UX Specialist (AI Product experience) Deloitte Touche Tohmatsu LtdSenior Manager, UX Specialist (AI Product experience)NY$137,000–$282,000 / yearThe team: US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. Qualifications: Required: Expert User Experience Leader and Practitioner with 8-15 years of leading holistic customer / user experiences for multiple products, demonstrating measurable customer adoption and success metrics.
Customer Success Manager II Criteo TechnologyCustomer Success Manager IIBoston, New YorkWork cross-functionally with Account Strategy and Operations (Technical Solutions, Analytics, Creative Services, AdOps) teams to coordinate higher-complexity implementations such as A/B testing or custom creative builds . Coordinate set-up of new advertising campaigns and updates to existing campaign settings (i.e. creative, audience targeting, tracking) within Criteo’s Commerce Growth platform, ensuring a high level of quality and accuracy .
Customer Experience Specialist Continental Finance Company LLCCustomer Experience SpecialistBuffalo, NYWe offer all employees a hybrid work schedule that includes three (3) days in the office and two (2) days working from home every week plus competitive compensation and benefits in an exciting, fast-paced business casual environment. The ideal candidate will have the following: Excellent communication skills, written and verbal, with the ability to clearly communicate concerns to all levels of management.
Customer Project Manager Schneider Electric USA, IncCustomer Project ManagerBuffalo, NYFull timeThe Customer Project Manager is responsible for monitoring order production and shipment and working cross functionally across the company to monitor, facilitate and deliver on project plans. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
Oliver Wyman – Customer Innovation & Growth – Payments Practice – Associate/Engagement Manager Marsh McLennanOliver Wyman – Customer Innovation & Growth – Payments Practice – Associate/Engagement ManagerBoston, New YorkOliver Wyman seeks to invest in its people by fostering a safe and inclusive environment, respecting and welcoming different perspectives, promoting an ownership culture, providing opportunities for individuals to develop their personal brand, and celebrating successes and rewarding performance. We draw on deep payments expertise from years of work with banks, merchants, networks, fintechs, processors, and investors in driving for impact for our clients in payments.
Customer Success Manager - Renewals Rockwell Automation IncCustomer Success Manager - RenewalsBuffalo, NYRemote$79,440–$119,160 / yearBehind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. As a Renewal Specialist, you support the renewal execution of customer contracts and subscriptions, partnering with Customer Success Managers, distributors, and internal teams to ensure timely and accurate renewals across the portfolio.
PARATRANSIT CUSTOMER SERVICE AND SYSTEMS MANAGER Niagara Frontier Transportation AuthorityPARATRANSIT CUSTOMER SERVICE AND SYSTEMS MANAGERBuffalo, NY$71,572–$107,357 / yearDevelops, implements, and evaluates travel training and mobility management programs, including individual travel orientation instruction, group training, and community outreach, to promote customer independence and appropriate use of fixed route and alternative mobility services. • Establishes and maintains partnerships with human service agencies and community organizations to support mobility programs and explore additional service options.
Customer Account Manager Advance Auto Parts IncCustomer Account ManagerOrchard Park, NYWhile performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).
Customer Success Manager Block Imaging International LLCCustomer Success ManagerBuffalo, NYRemote$90,000–$140,000 / yearRole Competencies: Strong understanding of business management, service delivery processes, KPIs, and organizational structures to effectively manage service operations and customer relationships. Ability to safely operate and enter/exit vehicles, drive for extended periods and work in varied environmental conditions with potential exposure to machinery, noise, and hazardous materials.
NewField Sales Manager Empire Merchants NorthField Sales ManagerBuffalo, NYFull timeDemonstrates strong customer orientation by maintaining relationships with key accounts, identifying account opportunities, performing customer business reviews, developing opening orders with new accounts, selling-in resets of stores, managing open territories and resolving customer complaints. Develops and reviews performance enhancement plans for each sales representative by maintaining training files, conducting evaluations, monitoring 90-day evaluations on new hires, performing coaching calls, filling out MBOs and following up on progress as needed.
Manager, Partnership Sales (AdPro) Legends Hospitality, LLCManager, Partnership Sales (AdPro)Buffalo, NY$60,000–$70,000 / yearOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Manager, Partnership Sales role is a strictly sales role responsible for driving revenue through the ongoing development of partnerships with current customers and the identification and securing of partnerships with new customers to Legends Global Merchandise.
Area Sales Manager (Fire/Life Safety) - Upstate New York Siemens AGArea Sales Manager (Fire/Life Safety) - Upstate New YorkBuffalo, NY$102,000–$175,000 / yearAs a Fire Alarm/Life Safety Service Solutions Sales Manager, you will: • Promote team selling and expansion of existing relationships across divisions and/or geographic areas • Act as a resource to sales employees regarding our products, applications, and services • Support the sales process through all phases, including job turnover and implementation • Communicate goals, provide mentoring to develop skills, lead employee performance, and conduct performance appraisals • Coach sellers to strategically assess customer needs and identify customer buying priorities • Review bids to ensure accuracy to meet company and customer objectives • Assist employees in setting margins, identifying resources, and assessing future business • Establish executive-level relationships with targeted contractors and customers • Network with field organization, headquarters, and other Siemens divisions to gain knowledge of offerings, share knowledge with your team and other employees, develop sales forecasts, and provide input to sales targets • Assist the sales team in identifying market opportunities, develop strategies to improve impact to the company, participate in development of long-range sales planning and growth strategies • Articulate and drive our digitalization strategy, remote services, and big data analytics • Maintain trade contacts and participate in industry association functions • Travel overnight (10-20) on average for training and business development within the Upstate New York territory. The Fire Alarm/Life Safety Service Solutions Sales Manager is committed to promoting Siemens strong market position for delivering smart building technology for Fire Alarm/Life Safety Solutions, new construction, and Service-end user to help our customers create outstanding experiences for their customers.
Field Sales Manager - Buffalo, NY Empire Merchants NorthField Sales Manager - Buffalo, NYBuffalo, NYDemonstrates strong customer orientation by maintaining relationships with key accounts, identifying account opportunities, performing customer business reviews, developing opening orders with new accounts, selling-in resets of stores, managing open territories and resolving customer complaints. Develops and reviews performance enhancement plans for each sales representative by maintaining training files, conducting evaluations, monitoring 90-day evaluations on new hires, performing coaching calls, filling out MBOs and following up on progress as needed.
Traveling Sales Manager Milan Laser Hair RemovalTraveling Sales ManagerBuffalo, NYYou will lead client consultations, drive revenue through personalized treatment plans, and support clinic teams to maintain strong performance and a seamless client experience. As a Traveling Clinic Manager, you will support operations across Milan’s 400+ clinic locations, stepping in as the acting Clinic Manager during critical coverage needs.
NewEvent Sales Manager | Buffalo Bills Highmark Stadium Legends Hospitality, LLCEvent Sales Manager | Buffalo Bills Highmark StadiumOrchard Park, NYOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. Proactively solicit new business by, among other things, making sales calls and presentations, attending local trade shows, and engaging in other client prospecting in order to increase the size of the Organization's potential client database.
Manager, Partnership Sales (AdPro) Legends GlobalManager, Partnership Sales (AdPro)Buffalo, New YorkOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Manager, Partnership Sales role is a strictly sales role responsible for driving revenue through the ongoing development of partnerships with current customers and the identification and securing of partnerships with new customers to Legends Global Merchandise.
Sales Variable Manager Lithia Motors IncSales Variable ManagerOrchard Park, NY$70,000–$150,000 / yearWalk lot everyday with sales team to ensure knowledge of vehicle pricing and excellent condition of inventory, advertising, banners and area grounds. Ensure financing for customers; by building professional relationships with lenders and working with them to get the best financing available for our customers.
NewAssistant Sales Manager Milan Laser Hair RemovalAssistant Sales ManagerBuffalo, NYAs the Assistant Sales Manager, you will engage with clients one-on-one to deliver outstanding consultation excellence by understanding their unique needs and crafting personalized dream packages. Work alongside clinic leadership to achieve sales Key Performance Indicators (KPIs) and streamline administrative processes, enhancing the overall client experience.
NewEvent Sales Manager | Buffalo Bills Highmark Stadium Legends GlobalEvent Sales Manager | Buffalo Bills Highmark StadiumOrchard Park, New YorkOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. . Proactively solicit new business by, among other things, making sales calls and presentations, attending local trade shows, and engaging in other client prospecting in order to increase the size of the Organization’s potential client database .
NewGeneral Manager PharmaCann IncGeneral ManagerBuffalo, NYThis leader drives the business through a DOR focus on Hospitality (customer service, sales training, product knowledge, loyalty and leadership development), Product (visual presentation, product performance and promotions), and Operations (receiving orders, policy and procedures, expense control, compliance, and loss prevention). This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, sales consulting, delivery acceptance, outreach, security, visual merchandising and as interim GM for other locations.
Mgr, Tech Service RentokilMgr, Tech ServiceCheektowaga, New YorkWorks collaboratively with Branch leaders to resolve service quality issues, coaches and develops Branch leaders pest management competency and ability to coach and develop front line Technicians and sales colleagues. Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.
Part Sales Manager - Part Time AutoZone IncPart Sales Manager - Part TimeBuffalo, NYAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Part Sales Manager - Full Time AutoZone IncPart Sales Manager - Full TimeBuffalo, NYAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Manager In Training AutoZone IncManager In TrainingNorth Tonawanda, NYAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. With a focus on leadership training, customer service excellence, and operational expertise, you'll receive hands-on assignments and structured learning opportunities.
Retail District Sales Manager Buffalo - Rochester Skechers USA IncRetail District Sales Manager Buffalo - RochesterBuffalo, NY$130,000–$145,000 / yearServing over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. The Opportunity: As our new District Sales Manager, you''ll be the driving force behind a network of up to 25 stores, leading a talented team of Store Managers to new heights of success.
General Manager II - Store 3985 Niagara Falls, NY Advance Auto Parts IncGeneral Manager II - Store 3985 Niagara Falls, NYNiagara Falls, NYThe rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades.
Licensed Relationship Manager Northwest Savings BankLicensed Relationship ManagerNY$23–$27 / hourThis position is responsible for assisting the Manager in all phases of office operation including opening, processing and maintaining customer accounts, cross-selling of Northwest products and services, overseeing the teller area and activities as required. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to establish effective working relationships among team members and participate in solving problems and making decisions.
NewDR Front Desk Agent/Front Desk Shift Manager Seneca Gaming CorporationDR Front Desk Agent/Front Desk Shift ManagerNiagara Falls, NYThe Front Desk Shift Manager assists with daily front desk and bell/door service activities and provides guidance to subordinate personnel to ensure courteous hotel/resort services. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
Front Desk Shift Manager Seneca Gaming CorporationFront Desk Shift ManagerNiagara Falls, New YorkMaintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. The Front Desk Shift Manager assists with daily front desk and bell/door service activities and provides guidance to subordinate personnel to ensure courteous hotel/resort services.
Front Desk Shift Manager Seneca Resorts and CasinosFront Desk Shift ManagerNiagara Falls, NYMaintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. The Front Desk Shift Manager assists with daily front desk and bell/door service activities and provides guidance to subordinate personnel to ensure courteous hotel/resort services.