Maintenance Divisional Manager JobotMaintenance Divisional ManagerNorth Andover, MA$120,000–$140,000 / yearOur client, a growing and multi-site industrial organization, is seeking an experienced Maintenance Divisional Manager to provide strategic leadership and oversight for maintenance operations across multiple facilities. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Commercial Lines Account Manager (Hybrid) JobotCommercial Lines Account Manager (Hybrid)Manchester, NH$80,000–$110,000 / yearThe Commercial Lines Account Manager is responsible for managing and servicing a portfolio of commercial insurance accounts, acting as a key liaison between clients, producers, carriers, and internal teams. This role is ideal for a Commercial Lines Account Manager who enjoys taking ownership of their book, values collaboration, and wants to grow within a forward-thinking brokerage that is actively investing in its people and future.
Installation Manager American Carpet SouthInstallation ManagerHudson, NHFull timeThis role will also provide real-time on-job issue resolution between the consumer, THD, and ACS; adhering to our “Say Yes” values while maintaining financial objectives. The primary role of the Installation Manager is to effectively and efficiently manage the activities of installation teams from dispatch through job close-out.
Project Manager - Commercial Construction JobotProject Manager - Commercial ConstructionPeabody, MA$100,000–$150,000 / year
Regional Sales Manager, Thermal Engineering Wakefield Thermal Solutions, Inc.Regional Sales Manager, Thermal EngineeringNashua, NHp>More information about the holding company and overall organization can be found at Quick Apply30+ days agoProject Manager JobotProject ManagerSuncook, NH$70,000–$90,000 / yearWe design and build customized systems used by major food producers, and we are known for delivering highly engineered equipment, long-term stability, and strong support throughout the full project lifecycle from concept through installation and start-up. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.NewOvernight Shift Manager WegmansOvernight Shift ManagerBurlington, MA$25–$27.25 / hourAs an Overnight Grocery Team Leader with Wegmans, you’ll join the largest area of the store, playing an integral part in the success of the overnight operations team, ensuring each team member is working towards replenishment of products to meet the daytime needs of our customers. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.NewPersonal Lines Client Success Manager Vaco LLCPersonal Lines Client Success ManagerNorth Andover, MA$60,000–$70,000li>Canadian residents may access our policies in English here and in French here. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.NewPersonal Lines Account Manager Vaco LLCPersonal Lines Account ManagerNorth Andover, MA$60,000–$70,000li>Canadian residents may access our policies in English here and in French here. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.NewRN - Unit Manager - 6 TalentBurst, Inc.RN - Unit Manager - 6Exeter, NH$57.50–$57.50 / hour2.4 Ensures timely and accurate compliance of the MDS process and that it reflects the patient's plan of care; 2.5 Participates with the interdisciplinary team in developing, implementing and evaluating ways to achieve patient goals and minimize rehospitalizations; 2.6 Ensures Point Click Care (PCC) is utilized according to the Business Processes; 2.7 Contacts attending physician to obtain orders as indicated (i.e., admission, change in condition, etc.); 2.8 Ensures that Physician Orders are followed as prescribed; 2.9 Oversees medication management to ensure adequate supplies and that all medications are handled in accordance Genesis policy; 2.10 Ensures that patient's attending physician and family or responsible party are promptly notified of any significant change in the patient's health condition; 2.11 Creates an environment that is respectful, team oriented and responsive to the concerns of staff, patients and families; 2.12 Ensures communication between licensed nursing staff and CNAs during and between shifts; 2.13 Participates in shift-to-shift communication between incoming and outgoing nursing staff; 2.14 Serves as a role model in the delivery of direct patient care using the nursing process; 2.15 Provides patient care when required; 2.16 Ensures discharge planning process is in place and provides consultation as needed; 2.17 Ensures complete and prompt reporting of incidents, accidents, and adverse events to Administrator and Director of Nursing. 1.12 Submits requests for the budget; 1.13 Assumes nursing administrative responsibilities of the Center for weekend and holiday coverage as requested; 1.14 Stays and works beyond scheduled shift if needed to meet state staffing requirements and/or needs of patients; Clinical Leadership : 2.1 Plans, organizes, directs, supervises and evaluates nursing care provided on the unit to achieve clinical and financial outcomes; 2.2 Provides professional guidance and supervision to non-professional unit staff; 2.3 Ensures patient care assignments are consistent with staff competencies, scope of practice and the needs of the patients.NewProgram Manager, Principal DCS CorporationProgram Manager, PrincipalBedford, MAp style="margin:0px">Assist with development and updates of program reporting artifacts including Monthly Activity Reports (MAR), Source Approval Requests (SAR), Defense Acquisition Executive Summary (DAES), and Acquisition Program Baselines (APB). The C2ISR Division provides worldwide life cycle support across the spectrum of the C2ISR capabilities based enterprise; including supply, distribution, materiel management, acquisition, system engineering and maintenance, financial planning and budgeting, security, flight test, and contracting functions.Test Manager, Senior - TS DCS CorporationTest Manager, Senior - TSBedford, MA$96,757–$120,000 / yearContracts Manager III (MA) GCR Professional ServicesContracts Manager III (MA)Andover, Massachusetts$45–$53 / hourContractorp>The Contracts Manager will play a crucial role in managing and overseeing contractual agreements and relationships with clients, suppliers, and other stakeholders in the defense and aerospace industry. *Strong knowledge of defense and aerospace contracting regulations, such as the Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS).Territory Sales Manager UlineTerritory Sales ManagerBurlington, MA$85,000–$135,000 / yearUline, a name millions of businesses across North America know and trust, is looking for an experienced Territory Sales Manager to build our growing Marlborough, Massachusetts market. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.Sales Account Manager UlineSales Account ManagerBurlington, MA$85,000–$135,000 / yearUline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Marlborough, Massachusetts market. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.Configuration Manager, Senior - Secret DCS CorporationConfiguration Manager, Senior - SecretBedford, MA$90,220–$140,000 / yearDCS has an exciting opportunity for a SeniorConfiguration Manager providing support to the Air Force Life Cycle Management Center-Ground Base Air Defense Sensor division (AFLCMC/ESG). Support engineering assessments and maintain documentation required for audits such as Physical Configuration Audits (PCA) and Functional Configuration Audits (FCA).Program Manager, Senior - Secret DCS CorporationProgram Manager, Senior - SecretBedford, MA$90,220–$185,000 / yearThe Air Force Program Execution Office for Intelligence, Surveillance, Reconnaissance and Special Operations (PEO ISR SOF) has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the ISR SOF portfolio, which includes over 200 programs for the United States Air Force (USAF) and foreign allies. Experience leading Agile SW development initiatives and DevSecOps projects; experience in delivering solutions in high-security environments; experience in building end-to-end DevSecOps environments while driving iterative deliveries through Agile and CI/CD practices.District Human Resources Manager - Boston PenskeDistrict Human Resources Manager - BostonLondonderry, NHThe District Human Resources Manager is a valued member of the Human Resources and Field Operations teams, reporting directly to the District Manager, with a dotted line to the Area Human Resources Manager who aligns with Field Operations and corporate HR. If you have HR functional experience and skills, e.g., managing associate performance, leading difficult discussions, developing associates, ability to anticipate evolving business, we are interested in hearing from you, including if this experience was gained during time spent in a Penske operational role.Assistant Branch Manager I (BANK)/ Req 1178 Onsite Only Partners BankAssistant Branch Manager I (BANK)/ Req 1178 Onsite OnlyPortsmouth, NHAssistant Branch Manager I Department: Branch Administration Reports to: Market Manager Supervises: Teller and Customer Service Staff Status: Full-time / Exempt / On-Site Only Must already be authorized to work in the United States. Summary for Assistant Branch Manager I: Assist the Market Manager in the day-to-day operations of the branch to ensure efficiency and adherence with established regulatory, compliance and operating policies and procedures.Customer Support Specialist Wakefield Thermal Solutions, Inc.Customer Support SpecialistNashua, NHul>Administer and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.NewManager of Operations Management L3Harris TechnologiesManager of Operations ManagementLondonderry, NHp>The Operations Manager for Integrated Vision Solutions in Londonderry is responsible for the strategic and daily execution of the operations function – including the safety, quality, delivery, cost and productivity of the manufacturing teams assigned. Bachelor’s Degree in Business Management, Engineering, or similar field and minimum 9 years prior related experience with manufacturing methods, lean methodology, product quality management systems.NewDirect Sales Representative AstoundDirect Sales RepresentativeWoburn, MA$39,900–$39,900 / yearSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences..NewHVAC/Mechanical Sales Representative-New England Model551GroupHVAC/Mechanical Sales Representative-New EnglandTewksbury, MAWe are always present and available as an expert resource for our customers when needed, we do the right thing every time we interact with each other and our customers, and we provide opportunities for the development and professional growth of our customers, partners, and employees through constant engagement and interaction. The ideal candidate will identify and pursue new sales opportunities, provide expert technical support, and educate distributors, contractors, and MEP firms on the roles our products play within their respective businesses.Sales Account Representative UlineSales Account RepresentativeBurlington, MA$68,500–$100,000 / yearUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices. As a privately owned company, Uline continues to grow, creating new career opportunities and job stability you can count on!NewOutside Sales Representative / Training Provided / Weekly Pay Safe Haven SecurityOutside Sales Representative / Training Provided / Weekly PayDerry, NH$70,000–$125,000 / yearReasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions: Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.Office Manager Beacon Hill Staffing GroupOffice ManagerBeverly, Massachusetts$26–$46 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.Customer Experience Manager Five Below IncCustomer Experience ManagerConcord, NHp>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).Part Time Customer Experience Manager The Michaels Companies IncPart Time Customer Experience ManagerSalem, NHli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.Temporary PT Customer Experience Manager The Michaels Companies IncTemporary PT Customer Experience ManagerSalem, NHPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerDanvers, MA$17–$22.70 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.Retail Customer Experience Manager Part Time The Michaels Companies IncRetail Customer Experience Manager Part TimeSeabrook, NHp>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.Retail Customer Experience Manager The Michaels Companies IncRetail Customer Experience ManagerNHli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.Retail- FT Customer Experience Manager The Michaels Companies IncRetail- FT Customer Experience ManagerEpping, NHli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.NewRetail Part Time Customer Experience Manager The Michaels Companies IncRetail Part Time Customer Experience ManagerEpping, NHli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.Customer Experience Manager (OEM Infrastructure) Celestica IncCustomer Experience Manager (OEM Infrastructure)NHRemoteToday, Celestica delivers innovative supply chain solutions globally to customers in strategic two operating and reporting segments: Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC): ATS: This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. Backed by comprehensive capabilities and a global network across North America, Europe and Asia, Celestica helps customers gain competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand.NewManager, IT Service Delivery & Customer Experience High Liner Foods IncorporatedManager, IT Service Delivery & Customer ExperiencePortsmouth, NH$95,000–$110,000 / yearul>Serve as the accountable lead for the outsourced service desk / managed services partner, overseeing service performance, SLA and KPI attainment, operational escalations, relationship management, service improvement planning, and transition activities, in alignment with the broader IT vendor management framework. The typical hiring range for this position is from $95,000 - $110,000; the base pay is offered based on a variety of factors including geographical market location, and may vary depending on job grading practices, job-related knowledge, skills, experience and internal equity factors.NewTechnical Customer Experience Manager, Sequencing F. Hoffmann-La Roche LtdTechnical Customer Experience Manager, SequencingWilmington, MA$131,100–$243,500 / yearIn addition, the Customer Experience Manager will play a critical role in orchestrating efforts for customer implementations, HyperCare activities, internal and external training events, ultimately liaising with Support functions and local and global business teams to ensure a high level of customer satisfaction and team readiness. Implementation and Feedback Conduit: Act as the primary liaison between technical teams (Support & Applications) and internal stakeholders (Sales, Digital Solutions, Commercial Project Management Office) to support successful customer implementations and capture critical service experience feedback for local and global teams.Customer Experience Manager-Northshore VS Victoria's Secret & CoCustomer Experience Manager-Northshore VSPeabody, MAPrimary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.Customer Experience Manager- Rockingham Mall Five Below IncCustomer Experience Manager- Rockingham MallSalem, NHAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).Customer Service Manager MACOM Technology Solutions Holdings IncCustomer Service ManagerLowell, MAThis role oversees day‑to‑day customer service operations, ensures pricing and order management accuracy, and acts as a key interface between customers, Sales, Business Operations, and Product Lines. Oversee order management activities, including new orders, change orders, sample orders, returns, and credit/debit transactions, ensuring accuracy and compliance with internal policies.Customer Service Manager Spirax Group plcCustomer Service ManagerWilmington, MAAs a key cross-functional partner, this role ensures alignment between Customer Service and Sales, Engineering, Operations, and Business Applications & Systems Teams to support business objectives and customer outcomes. The ideal candidate brings strong business acumen, the ability to influence across functions, and a demonstrated track record of driving performance through people, process, and systems.TK Cups-Customer Service Manager TK Cups-Sorg'sTK Cups-Customer Service ManagerFitchburg, MA$65,000–$80,000 / yearli>Order intake and verification - Personally review high-stakes or complex orders coming in by phone, email, EDI, and the order portal; confirm decoration specs, quantities, art, and ship dates before they hit the floor. On a given day, that means quoting jobs, walking orders to the decoration floor, troubleshooting an art file with a distributor, jumping into the order-entry queue when volume spikes, and closing out escalations yourself.Division Customer Service Manager Parker Hannifin CorpDivision Customer Service ManagerNHp>With empowered team members in more than 40 countries, Parker serves customers across aerospace & defense, energy, HVAC & refrigeration, in-plant & industrial equipment, off-highway and transportation. Our Purpose - Enabling Engineering Breakthroughs that Lead to a Better Tomorrow - comes to life through our people-first culture where teamwork drives performance, inclusion fuels innovation and growth is encouraged.Senior Manager, Digital Experience Delivery - Remote CSAA Insurance GroupSenior Manager, Digital Experience Delivery - RemoteNHRemote$160,155–$177,950 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).Medicare Sales and Customer Services Manager Erickson Senior LivingMedicare Sales and Customer Services ManagerPeabody, MAp>• Serve as the professional insurance resource for residents and families regarding the Erickson Advantage Health Plan • Review employer group coverage to help residents and families understand their benefits • Maintain strong knowledge of CMS regulations and guidelines related to Medicare Advantage Plans • Participate fully in community resident prospecting events, including registration, tours, and answering questions about amenities • Create and conduct sales events to support residents in making informed health insurance decisions • Generate long-term client sources through referrals, lead-generation, and responding to provided leads • Provide exceptional service to retain EA Health Plan members, including timely responses to benefit questions and issue resolution via in-person, phone, or electronic communication • Assist residents during Medicare Advantage Open Enrollment with evaluating employer or supplemental insurance options. • Current health insurance license required • Bachelor's degree preferred; equivalent experience accepted • Experience in sales/marketing to Medicare-eligible markets preferred • Excellent verbal and written communication abilities • Proficiency in current Microsoft Office applications.Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market IncCustomer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)Nashua, NH$20.05–$35 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceSaugus, MAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.Patient Experience Manager 4 SodexoPatient Experience Manager 4READING, MARemoteThis is a strategic, system-level role responsible for driving patient satisfaction initiatives across 14 locations, with a strong focus on Food Service and Environmental Services (EVS) operations. Sodexo is seeking a Patient Experience Manager 4 to support Beth Israel Lahey Health System, a large, multi-site healthcare network.Enterprise Sales Executive and Account Manager, Employee Experience, Digital Workplace CoreTechsEnterprise Sales Executive and Account Manager, Employee Experience, Digital WorkplaceNashua, NH$120,000–$150,000 / yearli>This role requires a consultative seller who can navigate complex enterprise environments, build executive-level relationships, and consistently deliver measurable business outcomes—leveraging a modern employee experience platform with strong AI-driven capabilities that enhance how organizations communicate, collaborate, and engage their workforce. The platform is deeply integrated with Microsoft technologies and is positioned as a strategic layer on top of Microsoft 365, enabling organizations to deliver modern intranet experiences, improve internal communication, and drive AI-enabled workplace productivity.12345678910Similar Job SearchesCustomer Service Manager JobsCustomer Experience Manager JobsCustomer Experience Manager JobsCustomer Experience Manager JobsCustomer Experience Manager Jobs
Project Manager JobotProject ManagerSuncook, NH$70,000–$90,000 / yearWe design and build customized systems used by major food producers, and we are known for delivering highly engineered equipment, long-term stability, and strong support throughout the full project lifecycle from concept through installation and start-up. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewOvernight Shift Manager WegmansOvernight Shift ManagerBurlington, MA$25–$27.25 / hourAs an Overnight Grocery Team Leader with Wegmans, you’ll join the largest area of the store, playing an integral part in the success of the overnight operations team, ensuring each team member is working towards replenishment of products to meet the daytime needs of our customers. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
NewPersonal Lines Client Success Manager Vaco LLCPersonal Lines Client Success ManagerNorth Andover, MA$60,000–$70,000li>Canadian residents may access our policies in English here and in French here. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
NewPersonal Lines Account Manager Vaco LLCPersonal Lines Account ManagerNorth Andover, MA$60,000–$70,000li>Canadian residents may access our policies in English here and in French here. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
NewRN - Unit Manager - 6 TalentBurst, Inc.RN - Unit Manager - 6Exeter, NH$57.50–$57.50 / hour2.4 Ensures timely and accurate compliance of the MDS process and that it reflects the patient's plan of care; 2.5 Participates with the interdisciplinary team in developing, implementing and evaluating ways to achieve patient goals and minimize rehospitalizations; 2.6 Ensures Point Click Care (PCC) is utilized according to the Business Processes; 2.7 Contacts attending physician to obtain orders as indicated (i.e., admission, change in condition, etc.); 2.8 Ensures that Physician Orders are followed as prescribed; 2.9 Oversees medication management to ensure adequate supplies and that all medications are handled in accordance Genesis policy; 2.10 Ensures that patient's attending physician and family or responsible party are promptly notified of any significant change in the patient's health condition; 2.11 Creates an environment that is respectful, team oriented and responsive to the concerns of staff, patients and families; 2.12 Ensures communication between licensed nursing staff and CNAs during and between shifts; 2.13 Participates in shift-to-shift communication between incoming and outgoing nursing staff; 2.14 Serves as a role model in the delivery of direct patient care using the nursing process; 2.15 Provides patient care when required; 2.16 Ensures discharge planning process is in place and provides consultation as needed; 2.17 Ensures complete and prompt reporting of incidents, accidents, and adverse events to Administrator and Director of Nursing. 1.12 Submits requests for the budget; 1.13 Assumes nursing administrative responsibilities of the Center for weekend and holiday coverage as requested; 1.14 Stays and works beyond scheduled shift if needed to meet state staffing requirements and/or needs of patients; Clinical Leadership : 2.1 Plans, organizes, directs, supervises and evaluates nursing care provided on the unit to achieve clinical and financial outcomes; 2.2 Provides professional guidance and supervision to non-professional unit staff; 2.3 Ensures patient care assignments are consistent with staff competencies, scope of practice and the needs of the patients.
NewProgram Manager, Principal DCS CorporationProgram Manager, PrincipalBedford, MAp style="margin:0px">Assist with development and updates of program reporting artifacts including Monthly Activity Reports (MAR), Source Approval Requests (SAR), Defense Acquisition Executive Summary (DAES), and Acquisition Program Baselines (APB). The C2ISR Division provides worldwide life cycle support across the spectrum of the C2ISR capabilities based enterprise; including supply, distribution, materiel management, acquisition, system engineering and maintenance, financial planning and budgeting, security, flight test, and contracting functions.
Contracts Manager III (MA) GCR Professional ServicesContracts Manager III (MA)Andover, Massachusetts$45–$53 / hourContractorp>The Contracts Manager will play a crucial role in managing and overseeing contractual agreements and relationships with clients, suppliers, and other stakeholders in the defense and aerospace industry. *Strong knowledge of defense and aerospace contracting regulations, such as the Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS).
Territory Sales Manager UlineTerritory Sales ManagerBurlington, MA$85,000–$135,000 / yearUline, a name millions of businesses across North America know and trust, is looking for an experienced Territory Sales Manager to build our growing Marlborough, Massachusetts market. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.
Sales Account Manager UlineSales Account ManagerBurlington, MA$85,000–$135,000 / yearUline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Marlborough, Massachusetts market. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.
Configuration Manager, Senior - Secret DCS CorporationConfiguration Manager, Senior - SecretBedford, MA$90,220–$140,000 / yearDCS has an exciting opportunity for a SeniorConfiguration Manager providing support to the Air Force Life Cycle Management Center-Ground Base Air Defense Sensor division (AFLCMC/ESG). Support engineering assessments and maintain documentation required for audits such as Physical Configuration Audits (PCA) and Functional Configuration Audits (FCA).
Program Manager, Senior - Secret DCS CorporationProgram Manager, Senior - SecretBedford, MA$90,220–$185,000 / yearThe Air Force Program Execution Office for Intelligence, Surveillance, Reconnaissance and Special Operations (PEO ISR SOF) has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the ISR SOF portfolio, which includes over 200 programs for the United States Air Force (USAF) and foreign allies. Experience leading Agile SW development initiatives and DevSecOps projects; experience in delivering solutions in high-security environments; experience in building end-to-end DevSecOps environments while driving iterative deliveries through Agile and CI/CD practices.
District Human Resources Manager - Boston PenskeDistrict Human Resources Manager - BostonLondonderry, NHThe District Human Resources Manager is a valued member of the Human Resources and Field Operations teams, reporting directly to the District Manager, with a dotted line to the Area Human Resources Manager who aligns with Field Operations and corporate HR. If you have HR functional experience and skills, e.g., managing associate performance, leading difficult discussions, developing associates, ability to anticipate evolving business, we are interested in hearing from you, including if this experience was gained during time spent in a Penske operational role.
Assistant Branch Manager I (BANK)/ Req 1178 Onsite Only Partners BankAssistant Branch Manager I (BANK)/ Req 1178 Onsite OnlyPortsmouth, NHAssistant Branch Manager I Department: Branch Administration Reports to: Market Manager Supervises: Teller and Customer Service Staff Status: Full-time / Exempt / On-Site Only Must already be authorized to work in the United States. Summary for Assistant Branch Manager I: Assist the Market Manager in the day-to-day operations of the branch to ensure efficiency and adherence with established regulatory, compliance and operating policies and procedures.
Customer Support Specialist Wakefield Thermal Solutions, Inc.Customer Support SpecialistNashua, NHul>Administer and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.
NewManager of Operations Management L3Harris TechnologiesManager of Operations ManagementLondonderry, NHp>The Operations Manager for Integrated Vision Solutions in Londonderry is responsible for the strategic and daily execution of the operations function – including the safety, quality, delivery, cost and productivity of the manufacturing teams assigned. Bachelor’s Degree in Business Management, Engineering, or similar field and minimum 9 years prior related experience with manufacturing methods, lean methodology, product quality management systems.
NewDirect Sales Representative AstoundDirect Sales RepresentativeWoburn, MA$39,900–$39,900 / yearSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences..
NewHVAC/Mechanical Sales Representative-New England Model551GroupHVAC/Mechanical Sales Representative-New EnglandTewksbury, MAWe are always present and available as an expert resource for our customers when needed, we do the right thing every time we interact with each other and our customers, and we provide opportunities for the development and professional growth of our customers, partners, and employees through constant engagement and interaction. The ideal candidate will identify and pursue new sales opportunities, provide expert technical support, and educate distributors, contractors, and MEP firms on the roles our products play within their respective businesses.
Sales Account Representative UlineSales Account RepresentativeBurlington, MA$68,500–$100,000 / yearUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices. As a privately owned company, Uline continues to grow, creating new career opportunities and job stability you can count on!
NewOutside Sales Representative / Training Provided / Weekly Pay Safe Haven SecurityOutside Sales Representative / Training Provided / Weekly PayDerry, NH$70,000–$125,000 / yearReasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions: Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
Office Manager Beacon Hill Staffing GroupOffice ManagerBeverly, Massachusetts$26–$46 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Customer Experience Manager Five Below IncCustomer Experience ManagerConcord, NHp>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Part Time Customer Experience Manager The Michaels Companies IncPart Time Customer Experience ManagerSalem, NHli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Temporary PT Customer Experience Manager The Michaels Companies IncTemporary PT Customer Experience ManagerSalem, NHPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerDanvers, MA$17–$22.70 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Retail Customer Experience Manager Part Time The Michaels Companies IncRetail Customer Experience Manager Part TimeSeabrook, NHp>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Retail Customer Experience Manager The Michaels Companies IncRetail Customer Experience ManagerNHli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Retail- FT Customer Experience Manager The Michaels Companies IncRetail- FT Customer Experience ManagerEpping, NHli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
NewRetail Part Time Customer Experience Manager The Michaels Companies IncRetail Part Time Customer Experience ManagerEpping, NHli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager (OEM Infrastructure) Celestica IncCustomer Experience Manager (OEM Infrastructure)NHRemoteToday, Celestica delivers innovative supply chain solutions globally to customers in strategic two operating and reporting segments: Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC): ATS: This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. Backed by comprehensive capabilities and a global network across North America, Europe and Asia, Celestica helps customers gain competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand.
NewManager, IT Service Delivery & Customer Experience High Liner Foods IncorporatedManager, IT Service Delivery & Customer ExperiencePortsmouth, NH$95,000–$110,000 / yearul>Serve as the accountable lead for the outsourced service desk / managed services partner, overseeing service performance, SLA and KPI attainment, operational escalations, relationship management, service improvement planning, and transition activities, in alignment with the broader IT vendor management framework. The typical hiring range for this position is from $95,000 - $110,000; the base pay is offered based on a variety of factors including geographical market location, and may vary depending on job grading practices, job-related knowledge, skills, experience and internal equity factors.
NewTechnical Customer Experience Manager, Sequencing F. Hoffmann-La Roche LtdTechnical Customer Experience Manager, SequencingWilmington, MA$131,100–$243,500 / yearIn addition, the Customer Experience Manager will play a critical role in orchestrating efforts for customer implementations, HyperCare activities, internal and external training events, ultimately liaising with Support functions and local and global business teams to ensure a high level of customer satisfaction and team readiness. Implementation and Feedback Conduit: Act as the primary liaison between technical teams (Support & Applications) and internal stakeholders (Sales, Digital Solutions, Commercial Project Management Office) to support successful customer implementations and capture critical service experience feedback for local and global teams.
Customer Experience Manager-Northshore VS Victoria's Secret & CoCustomer Experience Manager-Northshore VSPeabody, MAPrimary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Customer Experience Manager- Rockingham Mall Five Below IncCustomer Experience Manager- Rockingham MallSalem, NHAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Customer Service Manager MACOM Technology Solutions Holdings IncCustomer Service ManagerLowell, MAThis role oversees day‑to‑day customer service operations, ensures pricing and order management accuracy, and acts as a key interface between customers, Sales, Business Operations, and Product Lines. Oversee order management activities, including new orders, change orders, sample orders, returns, and credit/debit transactions, ensuring accuracy and compliance with internal policies.
Customer Service Manager Spirax Group plcCustomer Service ManagerWilmington, MAAs a key cross-functional partner, this role ensures alignment between Customer Service and Sales, Engineering, Operations, and Business Applications & Systems Teams to support business objectives and customer outcomes. The ideal candidate brings strong business acumen, the ability to influence across functions, and a demonstrated track record of driving performance through people, process, and systems.
TK Cups-Customer Service Manager TK Cups-Sorg'sTK Cups-Customer Service ManagerFitchburg, MA$65,000–$80,000 / yearli>Order intake and verification - Personally review high-stakes or complex orders coming in by phone, email, EDI, and the order portal; confirm decoration specs, quantities, art, and ship dates before they hit the floor. On a given day, that means quoting jobs, walking orders to the decoration floor, troubleshooting an art file with a distributor, jumping into the order-entry queue when volume spikes, and closing out escalations yourself.
Division Customer Service Manager Parker Hannifin CorpDivision Customer Service ManagerNHp>With empowered team members in more than 40 countries, Parker serves customers across aerospace & defense, energy, HVAC & refrigeration, in-plant & industrial equipment, off-highway and transportation. Our Purpose - Enabling Engineering Breakthroughs that Lead to a Better Tomorrow - comes to life through our people-first culture where teamwork drives performance, inclusion fuels innovation and growth is encouraged.
Senior Manager, Digital Experience Delivery - Remote CSAA Insurance GroupSenior Manager, Digital Experience Delivery - RemoteNHRemote$160,155–$177,950 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).
Medicare Sales and Customer Services Manager Erickson Senior LivingMedicare Sales and Customer Services ManagerPeabody, MAp>• Serve as the professional insurance resource for residents and families regarding the Erickson Advantage Health Plan • Review employer group coverage to help residents and families understand their benefits • Maintain strong knowledge of CMS regulations and guidelines related to Medicare Advantage Plans • Participate fully in community resident prospecting events, including registration, tours, and answering questions about amenities • Create and conduct sales events to support residents in making informed health insurance decisions • Generate long-term client sources through referrals, lead-generation, and responding to provided leads • Provide exceptional service to retain EA Health Plan members, including timely responses to benefit questions and issue resolution via in-person, phone, or electronic communication • Assist residents during Medicare Advantage Open Enrollment with evaluating employer or supplemental insurance options. • Current health insurance license required • Bachelor's degree preferred; equivalent experience accepted • Experience in sales/marketing to Medicare-eligible markets preferred • Excellent verbal and written communication abilities • Proficiency in current Microsoft Office applications.
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market IncCustomer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)Nashua, NH$20.05–$35 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.
Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceSaugus, MAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Patient Experience Manager 4 SodexoPatient Experience Manager 4READING, MARemoteThis is a strategic, system-level role responsible for driving patient satisfaction initiatives across 14 locations, with a strong focus on Food Service and Environmental Services (EVS) operations. Sodexo is seeking a Patient Experience Manager 4 to support Beth Israel Lahey Health System, a large, multi-site healthcare network.
Enterprise Sales Executive and Account Manager, Employee Experience, Digital Workplace CoreTechsEnterprise Sales Executive and Account Manager, Employee Experience, Digital WorkplaceNashua, NH$120,000–$150,000 / yearli>This role requires a consultative seller who can navigate complex enterprise environments, build executive-level relationships, and consistently deliver measurable business outcomes—leveraging a modern employee experience platform with strong AI-driven capabilities that enhance how organizations communicate, collaborate, and engage their workforce. The platform is deeply integrated with Microsoft technologies and is positioned as a strategic layer on top of Microsoft 365, enabling organizations to deliver modern intranet experiences, improve internal communication, and drive AI-enabled workplace productivity.