91 Results for

Customer Experience Manager Jobs in Decatur, IL

Jobs

Illiopolis, IL10 days ago

$110,000–$126,000

We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.

Remote - Chicago, IL30+ days ago

Remote

$152,000–$190,000 Per Year

The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, and internal equity. You will lead a dedicated team in evolving the software paradigm—moving from traditional tools to collaborative AI-first experiences that accelerate customer workflows.

*, IL30+ days ago

The ideal candidate will act as a strategic partner, subject matter expert (SME) of the product, and trusted advisor, ensuring customers achieve their goals through a seamless onboarding experience and continued engagement. We are looking for a detail-oriented and customer-focused SeniorCustomer Success Manager to lead the successful onboarding and ongoing account management of our clients.

Sonesta Simply Suites Chicago Naperville- Warrenville, IL30+ days ago

$81,000–$90,000 Per Year

Work with the hotel’s property management system (Opera), reservation system (SynXis), and revenue optimization technology (iDeas) to maximize revenue through the setting of the appropriate rates by room type and length of stay based on local market conditions to secure the hotel’s fair market share of average daily rates according the annual budget for the hotel. The General Manager is responsible and accountable for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on driving revenue, controlling costs, providing superior guest satisfaction through an engaged staff, and delivering product and service quality.

Sonesta Simply Suites Chicago O'Hare- Schiller Park, IL30+ days ago

The AGM will be trained on how to work directly with Sonesta’s marketing, revenue management, and sales team and the shared accounting, facilities, human resources, information technology and procurement services that support the hotels. Manage the direct sales activities of the hotel in partnership with the hotel’s Regional Sales Director (RSD) and Global Sales Office (GSO) to uncover the appropriate demand located in the hotel’s trade area.

Greater Chicagoland Area, IL30+ days ago

Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges.

60142, IL30+ days ago

The ideal candidate has a minimum of five years of experience working with lighting showrooms and B2B customers, understands the architectural lighting sales cycle, and can confidently support both sales growth and customer service functions. This role offers advancement opportunities into senior account management or regional sales leadership as SunLight2® continues expanding within the architectural and specification lighting market.

Royal Sonesta Downtown Chicago, IL30+ days ago

$55,000–$65,000 Per Year

In this role, the Banquet Manager is expected to promote and implement property-wide strategies that will increase guest satisfaction, reduce employee turnover, maintain revenue and payroll budgets, meet and exceed productivity goals. Coordinate and supervise the preparation, presentation, buffet set ups, layouts and service of food and beverage products of functions assigned to ensure highest quality at all times.

The Allegro Royal Sonesta Hotel- Chicago, IL30+ days ago

$62,000–$65,000 Per Year

In addition to keeping the entire hotel clean, the Housekeeping Manager is responsible for maintaining a neat and organized housekeeping and laundry area and is responsible for the security of the hotel linen and supplies inventory. Strategy and Planning: Prepare weekly work schedules in accordance with staffing guidelines and labor forecast and adjust schedules throughout the week to meet business demands.

The Allegro Royal Sonesta Hotel- Chicago, IL30+ days ago

$62,000–$65,000 Per Year

Deliver Passionate & Engaging Service to our Guests You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone Build solid relationship with your Colleagues Treat colleagues with respect and dignity Other duties and responsibilities may be assigned. Qualifications and Skills A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.

Chicago, IL, Illinois30+ days ago

Interacts regularly with physicians and other members of the health team to obtain information about the course of care; provides information in return regarding potential denial of reimbursement or inappropriate level of care: • Refers cases not meeting criteria in a timely manner to the physician advisor. General Summary: The Utilization Review/Case Manager is responsible for facilitating the appropriate use of hospital resources by ensuring that the patient meets acute inpatient criteria, and anticipates and provides assistance with discharge needs in a timely fashion.

DECATUR, IL27 days ago

$50,000–$65,000 Per Year

CORE ATTRIBUTESWhat You Bring to The TeamFollowing are just some of the professional attributes that will contribute to your success:Leadership Skills - Ability to inspire and guide a team towards achieving sales targets and delivering exceptional customer service. REQUIREMENTSWhat it Takes The most successful Wireless Managers are dynamic leaders who bolster store performance through strategic sales initiatives and exceptional leadership.

EDINBURG, Illinois30+ days ago

$16.10–$16.60 Per Hour

Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Decatur, IL12 days ago

$51,000–$58,000

The global chain that Little Caesars is today began with a blind date between Mike Ilitch and Marian Bayoff that was arranged by Mike’s father in 1954. ladle, cheese cups, cheese cups, pan gripers, spatula, pizza and dough cutter, different types of.

CLINTON, IL30+ days ago

$45,000–$71,550 Per Year

Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. + Bachelor’s degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).

Forsyth, IL30+ days ago

$17.51–$18.82 Per Hour

This Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America.

UNAVAILABLE, IL12 days ago

$100,000–$120,000 Per Year

With extraordinary service and integrity, we strive to provide artists, educators, students, and our associates with the tools, assistance, and training they need to grow, innovate, and reach their creative potential. The District Manager directly and indirectly supervises all personnel within their assigned store locations and is responsible for leadership of the managers in the stores.

DECATUR, Illinois30+ days ago

Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Home Office, IL30+ days ago

Remote

$140,000–$175,000 Per Year

Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. Proven Cyber Security experience, including but not limited to, Cloud Security - Network Security - Experience of managing, growing, and taking ownership of accounts.

Remote - Chicago, IL30+ days ago

Remote

$125,600–$157,000 Per Year

Proven track record of managing large-scale experimentation programs (Optimizely, VWO, or similar) and driving a clear strategy for improving/iterating on current conversion experience. You must be an expert at distilling complex, nuanced data sets into digestible, high-impact insights for the leadership team.

Remote - Chicago, IL30+ days ago

Remote

$152,000–$190,000 Per Year

Define the Data Platform Vision: Build and evolve the strategy for AppFolio's next-generation data architecture, spanning ingestion pipelines, transformation frameworks, data quality, and query services. You'll define how AppFolio collects, transforms, stores, and serves data to power products like Realm-X, AI Agents - Performers, Performance Insights, and Query APIs.

New!

IL Statewide, ILToday

$90,746–$200,000 Per Year

Location: Nashville, TN, US, 37210DC Statewide, DC, USAL Statewide, AL, USFL Statewide, FL, USKY Statewide, KY, USOH Statewide, OH, USTN Statewide, TN, USIN Statewide, IN, USGA Statewide, GA, USStatewide, SC, USIL Statewide, IL, USAtlanta, GA, US, 30303MO Statewide, MO, USMS Statewide, MS, USMD Statewide, MD, USAR Statewide, AR, USVA Statewide, VA, USNC Statewide, NC, USLA Statewide, LA, USWV Statewide, WV, US. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities.

Decatur, Illinois27 days ago

$22–$23 Per Hour

Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions. Related Affordable is seeking a dedicated and detail-oriented Assistant Community Manager to support the daily operations of our 87-unit affordable senior and or disabled housing community in downtown Decatur, IL.

Virtual, IL11 days ago

Remote

$50–$55 Per Hour

Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Demonstrate extensive knowledge of Government Procurement forms and process (Purchase Orders/Delivery Orders/SF1449/POD/Acceptance/WAWF).

Decatur, IL30+ days ago

$92,800–$174,000 Per Year

Serve as the central engineering interface between project teams, EPC contractors, and internal stakeholders including Mechanical Integrity, Structural Integrity, Engineering Services, Reliability, Safety, Plant Operations, and CAPEX groups. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career.

Decatur, IL14 days ago

$100,100–$184,700 Per Year

We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Decatur, IL30+ days ago

$104,100–$195,300 Per Year

We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities.

Decatur, IL14 days ago

$92,800–$170,400 Per Year

The Ag Services and Oilseeds FP&A Manager partners with the Commercial, Operations, the respective Finance Director and Corporate service functions to establish and execute on short, medium and long term strategic financial plans of the company and its alignment with the global corporate strategy. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career.

Illinois30+ days ago

The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients. From greenfield substation builds to complex expansions and retrofit projects, our teams deliver safe, reliable, and high-performance infrastructure that supports grid stability and long-term energy resilience.

Greater Chicago Area, IL30+ days ago

This is an exceptional opportunity to learn from and be mentored by a highly experienced, professional, and talented multi-discipline project manager and business development leader, while having the full support of our robust engineering and design team. In this role, you'll coordinate across multiple disciplines—process, mechanical, controls, and construction—bringing together diverse technical teams to deliver complete project solutions.

Orland Park Crossing - Orland Park, IL11 days ago

Requirements: • 2+ years experience as Assistant Manager or Key Holder in fashion or luxury retail. Mission: Create a warm and welcoming shopping experience that exceeds customer expectations.

Fairview Hts, IL30+ days ago

We are currently hiring Assistant General Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis.

Kincaid, IL30+ days ago

Full-time

Experience gained through college degree programs and/or certifications is applicable to some of the skills listed•7 years supervisory/management experience, or at least 10 years related supervisory/management experience preferred.•The delivery and consumption of 5 – 10MM tons annually of PRB to operate 2 once-through boilers capable of producing 1000 MW of electrical generation to the PJM grid. •The Production Manager has direct supervision for 5-10 Luminant Exempt and Non-exempt employees, indirect supervision for 50-100 Luminant Exempt, Non-exempt and Bargaining Unit employees and coordination of Business Partners responsible for fuel and bi-product hauling and work associated with spoil leveling and overburden stripping activities.

Decatur, IL12 days ago

$60,000–$60,000

The General Manager, you will manage the daily operations and staff of a Wendy’s restaurant with a specific focus on staffing, training and scheduling, all of which will help build and retain a 5-star team. You show Assistants Managers, Shift Managers and Crew Members how to do it right, and make sure every shift is better than the last.

Lincoln, IL8 days ago

$55,000–$70,000

Decatur, IL12 days ago

$16–$16

Whatever comes up with a customer - good or bad - you handle it like a boss (‘cuz you wanna be a boss someday soon). And his can’t-stop-won’t-stop commitment to making customers happy drives everything we do today.

Taylorville, IL12 days ago

Under the leadership of the General Manager, you will manage the daily operations and staff of a Wendy’s restaurant with a specific focus on staffing, training and scheduling, all of which will help build and retain a 5-star team. You are also the face of the restaurant to new hires, and crew members’ in-particular will rely on you to teach them how to live Dave’s Legacies and how to “Delight Every Customer.”.

Lincoln, IL12 days ago

$16–$18

FORSYTH, IL30+ days ago

As you progress through the Manager Trainee program, your General Management team, Department Managers, and Store Team Members will work alongside you to develop your understanding of our business and help prepare you to take on a management role in the near future! Upon completion of the program, you will be eligible to promote to any of our 330+ Store Locations, Corporate Office, Manufacturing Facilities, and Distribution Centers!

Decatur, Illinois18 days ago

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.

Springfield or Chicago, IL24 days ago

Full-time

Bachelor’s degree in marketing, communications, digital media, or related field, 5+ years of progressive experience in email marketing, preferable consumer products, higher education, or government, experience in driving engagement and enrollment through email campaigns and marketing automation programs., Digital Communications & Marketing Automation Manager (DCMAM) executes, optimizes, and scales the Illinois State Treasurer communications, including the Simple Messaging System (SMS) lifecycle programs across both constituent, consumer, and business audiences.

New!

Chigago, Illinois3 days ago

Remote

$60,000–$70,000 Per Year

Client Support: Serve as the primary point of contact for personal lines clients, handling all service requests including policy changes, billing inquiries, and claims assistance. Collaboration: Work closely with our sales team and carriers to provide seamless support and ensure client needs are met in a timely manner.

*, IL18 days ago

Collaborate with Market Development, Business Development, Marketing, and Inside Sales teams to build relationships with regional architects, specifiers, and key construction partners; identify strategic opportunities; and align initiatives to penetrate target customer applications. RapidAir is a leading designer and manufacturer of branded compressed air solutions—including piping, fittings, filtration, and accessories—serving transportation, manufacturing, industrial, energy, agricultural, and consumer markets.

New Jersey, IL30+ days ago

Remote

$100,000–$125,000

TYPICAL SEARCHES INCLUDE: R&D Management, Quality Management, Technical Ingredient Sales, Flavor Sales, Food Service Sales, Operations Management, R&D - Food Scientists, Flavorists, Technical Services, Sensory, Regulatory, Flavor Sales, Sales Management, Plant Management, Operations Management, Production Supervision, Quality Management, Sanitation Management, Engineering/Maintenance, Supply Chain Management, C.I/Lean, HR, EH&S, Accounting/Finance and other support functions in manufacturing. This role requires travel throughout the region to develop new prospects and interacts with existing customers to increase sales of value-added ingredients, flavors and services.

Decatur, IL30+ days ago

$92,800–$172,800 Per Year

New!

Texas, TX3 days ago

Rover’s Partner Operations Managers operate in a fast-paced, agile startup environment and are responsible for ensuring pet parents and pet caregivers receive world class customer service by coaching and scaling a multi-leveled customer experience team through a strategic partnership across multiple global locations. We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal.

Chicago, Oak Brook, IL30+ days ago

$65,000–$70,000

We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.

State Street, IL30+ days ago

$70,000–$75,000

Decatur, IL30+ days ago

Full-time

The successful candidate will manage all sales within Illinois, building relationships with ag retail head offices, retail locations and distribution partners driving sales growth. Our team brings a full spectrum of plant health and seed enhancement solutions, equipping farmers with the right tools to deliver yield results they can count on.

DECATUR, Illinois30+ days ago

Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities.

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Customer Experience Manager Jobs in Decatur, IL

Jobs

Multi-Specialty Account Manager - Springfield, ILLundbeck

Manager, User Experience Design - MLAppFolio, Inc

Senior Customer Success ManagerSocialCrowd, Inc.

General ManagerSonesta

Assistant General ManagerSonesta

Business Development Manager, Outside SalesNaviga Recruiting & Executive Search

Inside Sales & Customer Service Representative-B2B and In Office positionLTF Technology

Banquet ManagerSonesta

Housekeeping ManagerSonesta

Night ManagerSonesta

RN-case managerOrison Solutions

Wireless Sales Manager - W2728/W1690/W0343OSL Retail Services Inc

ASST STORE MGRDollar General

Store ManagerLittle Caesars

Emerging Store ManagerWalgreens

Retail Assistant Manager – Full-Timemaurices

District Manager MidwestBlick Art Materials

STORE MANAGER CANDIDATEDollar General

Mid-Market Account ManagerForcepoint

Sr. Web Analytics & CRO ManagerAppFolio, Inc

Staff Product Manager, PlatformAppFolio, Inc

Account Manager VBrightstar Lottery

Assistant Community ManagerRelated

Federal Deputy Program Manager : 26-01257Akraya Inc.

Regional Engineering Manager - Decatur, ILADM

Manager Retirement & Financial Wellbeing- Chicago or Decatur, IL.ADM

Industrial Capital Project ManagerADM

FP&A Manager - Chicago or Decatur, ILADM

Engineering Project Manager - SubstationQuanta Infrastructure Solutions Group, LLC

Project Manager (Engineering Background) - Chicago AreaC-P Systems Corporation

Assistant ManagerBrighton Collectibles

Assistant General Manager (W)Manna Inc

Production ManagerLuminant Power LLC

Resturant General ManagerWendy's

General ManagerWendy's

Shift ManagerWendy's

Assistant ManagerWendy's

Assistant General ManagerWendy's

Manager TraineeMenards

Workforce ManagerAerotek

Digital Communications & Marketing Automation ManagerOffice of the Illinois State Treasurer

Personal Lines Account Manager - InsuranceThe Misch Group

Regional Sales Manager - MidwestRapidAir Products

Account Manager - IngredientsFoodEmployment.com

Regional Sales Manager - Baking & Milling - Decatur, ILADM

Partner Operations ManagerRover

Concession Manager - Macy's | Oak Brook, ChicagoREISS

Concession Manager - Macy's | State Street, ChicagoREISS

Territory Business Manager - IllinoisKoch Agronomic Services

STORE MANAGERDollar General

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