Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNAkron, OHOther: • Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. • Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.
NewSenior Software Engineering Team Manager Charles SchwabSenior Software Engineering Team ManagerRichfield, OHProfessional experience assembling and leading teams that developed distributed scalable enterprise-class applications with a few of the following technologies: C#, ASP, NET, Delphi, Angular, SQL Server, Oracle, Pivotal Cloud Foundry, SAML, OAuth, REST and SOAP-based APIs. You will ensure they are able to consistently produce high-quality output by providing guidance and support for all facets of software delivery, including design, development, testing, deployment, tooling, and support.
NewAssistant Manager Valvoline IncAssistant ManagerWilloughby, OHresponsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil. This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions.
Customer Experience Manager Five Below IncCustomer Experience ManagerWarrensville Heights, OHAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
NewAssistant Store Manager - Customer Experience PetSmartAssistant Store Manager - Customer ExperienceCleveland, OHEvery associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This role is expected to provide exemplary leadership for the store by driving the pet parent experience through culture and strategies, achieving targeted results.
NewAssistant Store Manager - Leadership & Customer Experience DTLRAssistant Store Manager - Leadership & Customer ExperienceCleveland, OH$15.25–$17.25 / hourPOSITION SUMMARY:The primary purpose of the Assistant Store Manager is to Assist the Store Manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service. SKILLS AND KNOWLEDGE REQUIREMENTS:Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers.
Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceOHPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerCleveland, OHYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
NewStore Manager - Elevate Customer Experience & Growth Fleet FeetStore Manager - Elevate Customer Experience & GrowthCleveland, OHFleet Feet in Cleveland, Ohio is seeking a motivated Retail Experience/Store Manager to lead retail staff and enhance customer experience. Join us for a fun and community-focused work environment with various perks including training opportunities and product discounts.#J-18808-Ljbffr.
General Manager, Airport Customer Experience (Cleveland, OH, US) American Airlines MexicoGeneral Manager, Airport Customer Experience (Cleveland, OH, US)Cleveland, OH$98,000–$134,000 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable.
Customer Service Manager - State Farm Agent Team Member Sam Custer - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberMedina, OHAs a Customer Service Manager - State Farm Agent Team Member with Sam Custer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
NewBusiness Experience & Planning Group Manager PNC BankBusiness Experience & Planning Group ManagerCleveland, OH$123,200–$228,800 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
Office Customer Service Manager Allstate Insurance Agency - Scott TatroOffice Customer Service ManagerAkron, OHRight now, we (Scott Tatro & Associates) are looking for candidates in the Akron/Cuyahoga Falls/Stow and surrounding area to lead a team of insurance professionals and help customers protect their homes, cars, boats. As an Tatro Agency customer service manager, you’ll be leading the team that keeps customers happy and the business running smoothly.
Commercial Lines Customer Service Account Manager GpacCommercial Lines Customer Service Account ManagerAkron, OH65000–75000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. My client is seeking a highly organized, process-driven Commercial Lines Account Manager to support and help manage a mid-market book of business.
NewCustomer Service Manager CubeSmartCustomer Service ManagerWarrensville Heights, OHWorking both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments. Keeping a clean and safe storage facility to ensure conditions meet company guidelines (i.e., clean restrooms, neat landscaping and parking areas, storage doors that are clean and tidy, and neat decluttered office space.).
NewCustomer Service Manager Famous SupplyCustomer Service ManagerChagrin Falls, OHFull timeFamous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments. You lead a team focused on order fulfillment, inventory management, put away, organization, customer service, parts identification, order entry, and continuous improvement.
NewOil Change Shop Manager - Shop#147 - 591 Canton Rd - No Experience Required Driven BrandsOil Change Shop Manager - Shop#147 - 591 Canton Rd - No Experience RequiredAkron, OH$43,800–$72,200 / yearWe hire experienced Shop Managers every day that were leaders at other oil change shops, restaurants, retail stores, and a variety of other businesses, but NO EXPERIENCE is necessary – ask about our opportunities to join the team as an Assistant Manager or Manager-in-Training. No matter what your background is, we will provide PAID TRAINING on the Take 5 way to manage a shop location, change oil, replace wiper blades/air filters, fill air in tires, and perform other light maintenance services.
Branch Manager (Experienced & Trainees) Third Federal CareerBranch Manager (Experienced & Trainees)Rocky River, OhioOur mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida.
Business Experience & Plan Manager The PNC Financial Services Group IncBusiness Experience & Plan ManagerStrongsville, OH$65,000–$158,700 / yearPreferred Skills Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Customer Service Manager - CLE Airport PrimeFlight Aviation Services IncCustomer Service Manager - CLE AirportCleveland, OHSpecific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling.
Customer Experience Specialist (Automotive/Administrative) Bill Harris DealershipsCustomer Experience Specialist (Automotive/Administrative)Ashland, OhioBut if you enjoy helping people, solving problems, and making someone's day better while building a meaningful career with a company that values growth, service, and integrity, we'd love to meet you. As a Customer Experience Specialist, you'll develop valuable skills in communication, customer service, relationship building, technology systems, problem-solving, and business operations.
Manager, Workplace Experience & Facilities Eaton Corporation PlcManager, Workplace Experience & FacilitiesBeachwood, OH$130,000–$190,000 / yearThe role leads all onsite service partners-including property management, dining, fitness, health center, and managed print-and provides indirect oversight of additional services such as reception, security, mail, and janitorial through third-party providers. Vendor Leadership & Service Delivery: Lead and manage all onsite service providers, including property management (engineering, security, janitorial, mail, reception), dining services, fitness center, health center, and managed print.
NewOil Change Shop Manager - Shop#147 - 591 Canton Rd - No Experience Required IMO Car Wash Group LimitedOil Change Shop Manager - Shop#147 - 591 Canton Rd - No Experience RequiredAkron, OH$43,800–$72,200 / yearWe hire experienced Shop Managers every day that were leaders at other oil change shops, restaurants, retail stores, and a variety of other businesses, but NO EXPERIENCE is necessary – ask about our opportunities to join the team as an Assistant Manager or Manager-in-Training. No matter what your background is, we will provide PAID TRAINING on the Take 5 way to manage a shop location, change oil, replace wiper blades/air filters, fill air in tires, and perform other light maintenance services.
Restaurant Manager With Experience FARMER BOY RESTAURANT / UYAHOGA FALLSRestaurant Manager With ExperienceAkron, OHThe ideal candidate is a strong leader with experience managing a successful restaurant. Familiarity with Microsoft Office, restaurant management software, and POS software.
Branch Manager (Experienced & Trainees) Third Federal Savings and Loan Association of Cleveland, MHCBranch Manager (Experienced & Trainees)Fairlawn, OH$60,000–$80,000 / yearOur mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida.
Pro Experience Manager The Home Depot IncPro Experience ManagerOHThe Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience.
Branch Manager (Experienced & Trainees) Third Federal Savings & LoanBranch Manager (Experienced & Trainees)Rocky River, OH$60,000–$80,000 / yearPart timeOur mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida.
Operations Experience Manager Home DepotOperations Experience ManagerAvon, Ohio15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines: Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. 25%- Shared Manager on Duty –Opening & Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs.
Clinic Sales & Experience Manager Milan Laser Hair RemovalClinic Sales & Experience ManagerCleveland, OH$75,000–$95,000 / yearMilan provides a consistent flow of qualified leads, industry-leading marketing support, and a proven sales process, allowing you to focus on what you do best: building trust, closing sales, and delivering exceptional client experiences. Milan Laser Hair Removal is seeking a results-driven Sales Manager who thrives on closing deals, exceeding goals, and leading high-performing teams.
Life Sciences Experience Design Strategy Senior Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy Senior ManagerOH$198,700–$391,600 / yearWe are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Business Analytics Manager - Marketing & Customer Analytics The PNC Financial Services Group IncBusiness Analytics Manager - Marketing & Customer AnalyticsCleveland, OH$100,100–$204,490 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
NewOil Change Shop Manager - Shop#147 - 591 Canton Rd - No Experience Required Take 5 Oil ChangeOil Change Shop Manager - Shop#147 - 591 Canton Rd - No Experience RequiredAkron, OH$43,800–$72,200 / yearWe hire experienced Shop Managers every day that were leaders at other oil change shops, restaurants, retail stores, and a variety of other businesses, but NO EXPERIENCE is necessary – ask about our opportunities to join the team as an Assistant Manager or Manager-in-Training. No matter what your background is, we will provide PAID TRAINING on the Take 5 way to manage a shop location, change oil, replace wiper blades/air filters, fill air in tires, and perform other light maintenance services.
Customer Care Manager - State Farm Agent Team Member Meghan Macdonald - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberCuyahoga Falls, OHYou will oversee daily service activity, support customer retention, and ensure policies remain accurate and effective, while confidently pivoting service conversations into meaningful in-book sales opportunities that benefit the customer. The Meghan MacDonald State Farm Agency is seeking a Customer Care Manager who leads with empathy, organization, and accountability—while also being responsible for meeting monthly in-book sales goals.
Division Manager of Customer Care PulteGroupDivision Manager of Customer CareMedina, OhioHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Life Sciences Experience Design Strategy Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy ManagerOH$163,400–$322,100 / yearWe are looking for practitioners who will work alongside Life Sciences organizations, from biotechnology firms to global big pharma to medical device companies, to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. This role combines experience design strategy, digital product fluency, consulting execution, and Life Sciences commercial knowledge to help clients improve patient, customer, and business outcomes.
Experience Manager Ulta Beauty IncExperience ManagerWestlake, OHAddress underperforming metrics related to the stores services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beautys own private label.
NewRetail Assistant Manager: Customer Service & Store Ops HibbettRetail Assistant Manager: Customer Service & Store OpsCleveland, OHThe ideal candidate has 1-3 years of retail experience, particularly in footwear and athletic apparel, and strong communication and interpersonal skills.#J-18808-Ljbffr. Hibbett is seeking an Assistant Manager in Cleveland, Ohio, to assist the Store Manager with overall operations and customer service.
Customer Care Manager II PulteGroup IncCustomer Care Manager IIMedina, OHHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Territory Sales Manager (Cleveland, OHIO) - Insurance Experience is Required GEICO GENERAL INSURANCE COMPANYTerritory Sales Manager (Cleveland, OHIO) - Insurance Experience is RequiredCleveland, OH$97,375–$151,700 / yearSUMMARY: We are seeking a Territory Sales Manager with insurance experience position who will be responsible for growth of agency relationships to increase profit of GEICO and GEICO-affiliated products within an assigned area of responsibility. Manage agents within a designated area of responsibility using in person, virtual, phone, and email to build relationships, deliver trainings, and manage agency performance.
NewManager of Customer Success SteerManager of Customer SuccessAkron, OHRemoteFast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. As the Manager of Customer Success, you will lead our team of 10 Customer Success Managers, overseeing a diverse portfolio that ranges from high-touch Enterprise partnerships to our high-volume Scaled segments.
NewAssistant Store Manager Customer Service & Sales Lead Hibbett-City-Gear-2Assistant Store Manager Customer Service & Sales LeadCleveland, OHThe role involves assisting the Store Manager with selling, restocking, merchandising, and scheduling, and stepping in during the Store Manager's absence. Hibbett City Gear in Cleveland, OH is seeking an Assistant Manager to support store operations and drive sales.
Senior Customer Success Manager Genesys Cloud Services IncSenior Customer Success ManagerOH$104,000–$183,000 / yearOur platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
Experience Strategy Manager Accenture PlcExperience Strategy ManagerCleveland, OHThe work: In this role you will have accountability across three dimensions: Client Delivery: Lead client programs from approach through delivery with accountability for work quality, adherence to project timelines, and collaboration across disciplines. Within Song, our Design & Digital Products practice helps iconic brands reinvent products, services, and spaces with the best of emerging technology to drive impact for end-users and for the business.
Customer Account Manager - Foodservice at Retail (West Coast) - REMOTE Nestle SACustomer Account Manager - Foodservice at Retail (West Coast) - REMOTESolon, OHRemote$120,000–$160,000 / year8-10+ years of progressive sales experience within Foodservice, Foodservice at Retail, C-Store, or Grocery Deli Proven experience managing national or large regional customer accounts Strong knowledge of pricing, contracts, forecasting, and pipeline management Demonstrated ability to influence cross-functionally and externally at senior customer levels Proficiency in CRM tools (Salesforce preferred) Strong analytical, presentation, and communication skills. Owns executive-level relationships with decision-makers across assigned national and regional FS@R customers Leads customer strategy development, including Joint Business Plans (JBPs), annual growth plans, and long-range opportunity pipelines Acts as the voice of the customer, translating insights into actionable category, brand, and innovation strategies Deeply understands customer operating models across deli, bakery, commissary, and foodservice formats.
NewCustomer Advocacy Manager Thales SACustomer Advocacy ManagerOHRemoteThales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity.
Customer Growth Strategy Manager | Utilities Accenture PlcCustomer Growth Strategy Manager | UtilitiesCleveland, OHYou have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.
Customer Growth Strategy Senior Manager | Utilities Accenture PlcCustomer Growth Strategy Senior Manager | UtilitiesCleveland, OHYou have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.
Manager, Customer Insights importedManager, Customer InsightsAkron, OhioQualifications: - Bachelor's degree in Marketing, Business, Analytics, Economics, Data Science, or a related field, and at least seven (7) years of relevant experience in customer insights, market research, or customer analytics within a contact center environment, including a minimum of 3 years of proven leadership or supervisory responsibilities.- In lieu of a degree, ten (10) or more years of relevant professional experience will be considered. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.
NewManager of Operations & Customer Service AKRON METROPOLITAN HOUSING AUTHORITYManager of Operations & Customer ServiceAkron, OHAssists with all areas of property management, including on-call management, on-site maintenance and inspections, vacancy production, leasing, customer service resident problem resolution, fire reports, insurance claims, property loss reports, communication request rent collections, budget development and all other considerations related to the housing developments. Inspects properties regularly to ensure maintenance work is being performed correctly and to identify areas that need improvement; and provides direction and assistance in developing measurable plans of action for accomplishing the work.
ezICHRA Customer Success Manager OswaldezICHRA Customer Success ManagerRichfield, OhioRenewal & Retention: Manage the renewal process with customers, including collaboration with the ezICHRA Analyst team ensuring ICHRA contributions are updated within the customer’s ezICHRA Platform Tech and proactively preparing customers for annual renewals. Collaboration with Cross-Functional Teams: Work closely with Sales, ezICHRA Platform Tech, Analyst, Marketing, and Compliance teams to relay customer feedback, recommend improvements, and ensure the delivery of exceptional customer experience.