265 Results for

Customer Experience Manager Jobs in Bay City, MI

Jobs

Clio, MI

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Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW!

6 days ago

Midland, MI

Remote

p>This is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.

9 days ago

Midland, MI

What Youll Do Listen & Learn • Serve as a voice of the customer, listening to customers and colleagues through surveys, research, complaints, and feedback • Understand customer journeys, pain points, and moments that matter • Build a strong understanding of assigned business areas and their priorities • Engage with senior leaders to understand strategic priorities and how experience insights can support them Partner with the business to prioritize What Matters Most • Identify the most important experience opportunities based on impact and feasibility • Help business partners and senior leaders focus on what to act on now vs. Description This position is available to be located in the Huntington Corporate office footprint Role Summary The Customer Experience Manager (CEM) plays a strategic role in helping Huntington deliver experiences that build trust, loyalty, and long-term relationships with our customers.

30+ days ago

Midland, MI

For nearly 100 years, The Lubrizol Corporation, a Berkshire Hathaway company, has been at the forefront of innovation to enhance everyday life, advance mobility, and make the modern world work better. This role is critical in driving cross-functional alignment, ensuring disciplined program execution, and delivering measurable improvements in productivity, cost efficiency, and customer experience.

30+ days ago

p>Primary Responsibility:

The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling.

This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.

30+ days ago

p>Primary Responsibility:

The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment.

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales.

9 days ago

Midland, MI

Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.

30+ days ago

Saginaw, MI

15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Key Responsibilities: 30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor.

21 days ago

Clio, Michigan

The Account Manager will sell copiers, printers, fax machines, and related software solutions, working closely with internal teams to ensure clients receive the right technology for their business.

Comprehensive benefits package including:

Medical, dental, and life insurance.

30+ days ago

Midland, Michigan

$20,000–$30,000 / year

Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only.

14 days ago

Saginaw, MI

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

30+ days ago

Saginaw, MI

30+ days ago

Bay City, MI

$50,000–$65,000 / year

Fast-paced workshop setting with physical demands, including extended standing, lifting up to 75 pounds, and exposure to moderate noise, temperature changes, and shop conditions. We live by a shared set of values: Customer Satisfaction is the Bottom Line, we always Do the Right Thing, we Set the Tone with a positive attitude, we believe We Are They - there is no "us" and "them" here, and we Walk the Walk by following through on our commitments.

15 days ago

Saginaw, MI

Remote

Valid driver's license Travel Required: Up to 50% (based on specific district size) The selected candidate will be hired at the appropriate level based on experience: Account Manager 6: Minimum 5 years of biotech/pharmaceutical experience required Account Manager 7: Minimum 3 years of biotech/pharmaceutical experience required Preferred Qualifications: Proven success in product launch sales. Site Name: USA - Michigan - Detroit, USA - Michigan - Grand Rapids, USA - Michigan - Saginaw Posted Date: Apr 23 2026 Account Manager Job Summary: The Account Manager is pivotal in owning the B2B customer relationship in the largest and most complex healthcare delivery networks (e.g.

30+ days ago

Saginaw, MI

Remote

The role of the Account Manager is to serve as the primary liaison with our largest customers and to engage C/D level clinical & non-clinical stakeholders to understand unique customer needs & priorities and to deliver a customized value proposition.

Provide feedback on marketing strategy, analyze the effectiveness of sales activities and territory performance, and develop territory plans with the Regional Sales Director, brand team, and other support partners to deliver exceptional customer experience.

3 days ago

Bay City, Michigan

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You’ll Make a Difference by supporting operational performance, Serve with Heart by developing your team, Win as One through partnership with your Operating Partner and fellow leaders, and Move Forward Boldly by driving improvements that strengthen your restaurant and grow your leadership.

Welcome to Whataburger Careers!

30+ days ago

Saginaw, MI

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Manages the workforce in the restaurant with responsibility to recruit, interview, select, hire and train team members; plan, direct and evaluate their work; set and adjust their rates of pay and hours of work; handle complaints and discipline; and performance management including make decisions regarding promotions, discipline, terminations and other changes in status.

Audits to ensure compliance with applicable federal, state, and local laws including partnering with Operations Director and Human Resources in regards to hiring practices, workers compensation, leaves of absences, disability considerations, progressive discipline, investigations, suspensions, and potential terminations.

2 days ago

Saginaw, MI

This is more than a collections position—it's an opportunity to build a high-performing team, make lending decisions, improve portfolio performance, and help customers succeed.

Success in this role isn't measured simply by collections—it's measured by the strength of your team, the health of your portfolio, and the experience you create for every customer.

10 days ago

Midland, MI

This is a unique opportunity for a producing sales leader ("player-coach") who is passionate about developing high-performing teams, building strong community relationships, and delivering exceptional member experiences. In 1937, the country was still in the throes of a severe economic depression that underscored the need for a workable financial plan to enable Dow employees to save for emergencies and obtain convenient, low-cost credit.

18 days ago

Saginaw, MI

p>Kalamazoo, MI 49008 / Sterling Heights, MI 48313 / Ann Arbor, MI 48103 / Lansing, MI 48906 / Detroit, MI 48201 / Battle Creek, MI 49015 / Taylor, MI 48180 / Three Rivers, MI 49093 / Warren, MI 48091 / Monroe, MI 48161 / Muskegon, MI 49442 / Saginaw, MI 48603 / Savage, MI 48028 / Grand Rapids, MI 49503 / Jackson, MI 49201.

SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America's leading value-add industrial distribution companies.

30+ days ago

MIDLAND, Michigan

What You'll Do:

create and deliver innovative and enriching cafe experiences for patients, family and staff daily;
have oversight of day-to-day operations;
deliver high quality food service;
- procurement and purchasing;
- create menus based on client needs;
- implement innovative and fresh ideas in retail, catering, and patient services;
  - mentor, develop, and retain frontline staff;
  - develop and maintain client and customer relationships. What You Bring:
    - have a background in food service or culinary management;
    - proven ability to mentor, train, and coach frontline employees;
    - can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
    - prioritize tasks and exhibit flexibility to take on additional responsibilities as needed;
    - have exceptional organization, attention to detail, and a self-starter mindset.

15 days ago

Midland, Michigan

This policy, however, shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as part of that employee's essential job functions (such as in payroll or HR) discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless that disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing or other action, including an investigation conducted by Cabot, or otherwise as required by law.. Our strength in research and development is a major reason why we have been an industry leader for more than 135 years in products such as reinforcing and specialty carbons, battery materials, aerogel, fumed metal oxides, inkjet colorants, masterbatches and conductive compounds.

21 days ago

Midland, Michigan

Advocate, mediate, and negotiate, with an emphasis on self-determination for the patient system, to formulate a cohesive plan for maintaining the patient's health status, improving social supports, and moving the patient safely into less restrictive, less costly levels of care according to available resources.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

14 days ago

Saginaw, MI

Part time

The Case Manager primary responsibilities include: Coordinate all services necessary to maximize consumer recovery and independence for individuals with mental illness. Assist consumer to improve quality of life and maintain the highest possible ability to recover and function within the community.

14 days ago

MIDLAND, MI

Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. If you''re looking for an opportunity to grow your career in environmental services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

22 days ago

MIDLAND, Michigan

Overview:

Click here for more benefits information.

23 days ago

Midland, MI

Fluid Process Equipment, a SunSource company, is a provider of innovative pumps, products and services that can assist with all of your fluid handling requirements. You'll be responsible for expanding business through direct sales and service of high-performance fluid process equipment with full support from a trusted brand and technical team behind you.

30+ days ago

Gladwin, MI

ROLE DESCRIPTION: As an Account Manager - State Farm Agent Team Member for Lori Harrison - State Farm Agent, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

30+ days ago

Saginaw, MI

$46,400–$67,235 / year

Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Additional requirements of the Retail Assistant Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results.

20 days ago

Midland, MI

$60,000–$67,000 / year

p>How You'll Make a Difference:

As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.

2 days ago

Saginaw, MI

Generate sales leads by determining customer needs and identifying equipment, services, and/or parts that MacAllister provides and routes sales leads to appropriate sales representative. Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems.

29 days ago

Saginaw, Michigan

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At Team Wieland Truck & Trailer, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners.

Call on assigned accounts at least once every week, two weeks or monthly and maintain reports on all sales engagements and submit to manager.

30+ days ago

ST CHARLES, Michigan

Practice oversight and management but not limited to: patient scheduling, referrals/authorizations, outpatient diagnostic testing, release of information request, patient check-in, insurance verification/eligibility, patient out-of-pocket costs, daily cash and bank deposits; and patient customer service support (telephone, vocera, work que, MyChart). · Provide courteous and professional customer service to patients and visitors in all age groups (neonate, infant, pediatric, adolescent, adult, geriatric) and is able to appropriately assess, care for and treat them according to age-appropriate care guidelines as defined by Covenant HealthCare.

30+ days ago

Saginaw, MI

This leadership role is responsible for managing multiple customer accounts, supporting frontline teams, maintaining service quality, and ensuring customer satisfaction across an assigned territory. Clean Team Inc. is one of the Midwest's leading commercial cleaning companies, providing professional janitorial services to offices, medical facilities, schools, industrial sites, and commercial properties.

30+ days ago

Saginaw, MI

li>Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.

Competencies - To perform the job successfully, an individual should demonstrate the following competencies :

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

30+ days ago

Saginaw, Michigan

This challenging and rewarding role provides the opportunity to assist in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. While this posting for a Retail Assistant Manager - Part-Time at our Store 2092-Valley Center-maurices-Saginaw, MI 48604 remains open year-round, actual hiring needs may vary.

30+ days ago

Midland, Michigan

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Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.

FCX Performance, an Applied Industrial Technologies Company, is a leading process flow control company providing technical mission critical products and services to more than 15,000 end users, OEMs, and EPC firms across a broad range of industries and markets.

30+ days ago

Midland, Michigan

Works collaboratively to retain legal counsel and manage/monitor litigation process including but not limited to notification and support of providers involved, obtaining expert reviews, coordinating defense strategies, attending provider/attorney meetings, depositions and court hearings/trials as required.

(15%)*Analyzes and trends system claims data to identify issues and utilizes the Risk Management information system for distribution of reports and feedback emphasizing areas for risk reduction, quality improvement, and claim prevention as necessary monthly, quarterly, and yearly.

15 days ago

Saginaw, Michigan

Responsibilities:

(40%)* Maintains positive rapport with employee, physicians, insurance carriers, universities, local community members such as businesses and service organizations, and others to promote MyMichigan’s rehabilitation services and build positive relationships.

Works closely with the other MyMichigan Health Rehabilitation Services Managers to identify strategic initiatives that promote a cohesive system-wide approach, excellent customer service and quality-driven patient care.

14 days ago

Saginaw, MI

p>Saginaw s P tisserie, a business of HORIZONS Conference Center, is a European-inspired bakery specializing in fabulous pastries, handcrafted desserts and an ever-changing menu of gorgeous gourmet delights that make every day a special occasion.

We are seeking an experienced, entrepreneurial-minded general manager to oversee operations and drive the growth and success of a beloved local bakery with a highly respected reputation for top-notch pastries, tortes and extraordinary confections.

30+ days ago

Duties include assisting the Store Manager in providing leadership and direction to the Sales team and Team Leaders, ensuring a positive customer shopping experience and performing operational activities throughout the store. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members.

30+ days ago

Saginaw, MI

$80,000–$90,000 / year

Effective mentoring of subordinate staff • Must possess a keen ability to motivate and manage others with a positive mental outlook and forward thinking • Financial management (budgeting) • Strong problem solving skills • Time management skills • Change management skills • Behavioral interviewing • Ability to adjust quickly to business requirements • Sales strategy execution • Financial/business acumen • Strategic vision • Results driven • Ability to communicate effectively in person, on the phone and electronically. The General Manager (GM) is responsible for supporting sales efforts and will visit with HVT-high value customers and administration and efficient daily operation of the branch office, including operations, supporting sales through service levels, service, and safety in accordance with Aprias objectives.

30+ days ago

Saginaw, MI

$43,888–$59,050 / year

Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation''s busiest basins.

17 days ago

Saginaw, Michigan

p>If you are experienced in giving exceptional customer service, have the drive to earn unlimited income and want to build a career as an automotive Finance & Insurance Manager working with exciting new products we look forward to talking with you.

Automotive Finance Manager / Automotive F&I Manager accurately desks deals, submits deals to lenders for approval, makes credit decisions, and effectively closes deals.

30+ days ago

Midland, MI

EWRG works on a variety of water, wastewater, and stormwater projects including modeling of distribution and collection systems, asset management, stream restoration, green infrastructure, and a range of facility designs. With the singular mission of Advancing Communities, our diverse 750+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering.

30+ days ago

$50,000–$65,000 / year

CORE ATTRIBUTES What You Bring to The TeamFollowing are just some of the professional attributes that will contribute to your success: Leadership Skills - Ability to inspire and guide a team towards achieving sales targets and delivering exceptional customer service. REQUIREMENTS What it Takes The most successful Wireless Managers are dynamic leaders who bolster store performance through strategic sales initiatives and exceptional leadership.

30+ days ago

Bay City, MI

This leadership role is responsible for managing Area Managers, Site Managers, Support Technicians, and the Staffing Coordinator while maintaining labor budgets, customer satisfaction, staffing coverage, and operational efficiency.

About Clean Team Clean Team is a leading commercial cleaning company dedicated to providing high-quality service and building long-term partnerships with our customers.

30+ days ago

The ideal candidate brings hands-on Guidewire expertise, strong leadership skills, and experience managing vendors and cross-functional teams along with a solid understanding of insurance claims processes, cloud platforms, and modern DevOps practices to ensure secure, scalable, and reliable claims technology solutions.

Summary Under limited supervision and with significant independent judgment, coordinates and supervises the activities of application programming, development, quality assurance, and project management functions in information technology by performing the following duties:

Essential Duties and Responsibilities.

30+ days ago

The ideal candidate brings Guidewire experience, strong leadership skills, proven innovation, and technical acumen, along with a solid understanding of insurance processes, cloud platforms, agile, and DevOps practices to ensure secure, scalable, and reliable technology solutions.

Under limited supervision and with significant independent judgment, coordinates and supervises the activities of application development, project management, and employee administration in information technology, by performing the following duties:

Key Responsibilities:

Manage the Guidewire PolicyCenter application and related development functions.

30+ days ago

Midland, MI

$134,475–$274,750 / year

TTC's business services help clients with operating model evaluation, roadmap development for a desired future state, data management solutions, automation opportunities, tax portal, cloud for enterprise systems, agile resourcing models, risk, provision and compliance.

At Deloitte Tax LLP, our Tax Technology Consulting (TTC) practice helps tax departments pursue a streamlined, transparent, and efficient tax function that enhances the core responsibilities of compliance, reporting and planning, while also positioning tax as a strategic business advisor for the digital era.

5 days ago

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Customer Experience Manager Jobs in Bay City, MI

Part Sales Manager – Part Time AutoZone

Remote Sales Representative Reineke Agency

Customer Experience Manager, Sr Huntington Bancshares Inc

Program Manager (Customer Experience Transformation) The Lubrizol Corp

Customer Experience Manager-Birch Run Premium Outlets Victoria's Secret & Co

Customer Experience Lead-Birch Run Premium Outlets Victoria's Secret & Co

Experience Manager Ulta Beauty Inc

Operations Experience Manager The Home Depot Inc

Account Manager - Sales - Saginaw Midland Bay City MI Applied Innovation

Inside Sales/ Customer Service Representative Glass Doctor

Part Sales Manager - Part Time AutoZone Inc

Part Sales Manager - Full Time AutoZone Inc

Automotive Retail Assistant Manager Belle Tire Distributors Inc

Account Manager - Detroit, MI GSK plc

Hepatology Account Manager - Detroit, MI GSK plc

Restaurant Manager - Unit 424 Whataburger Restaurants

General Manager Famous Dave's of America Inc

Collections / Originations Manager Byrider

Mortgage Sales Manager Dow Credit Union

Outside Sales Account Manager - Fluid Process Systems and Products SunSource

Food Operations Manager 3 Sodexo

Maintenance Manager, Reliability Engineering & Capital Projects – Midland, MI Onsite Cabot Corporation

Case Manager RN MyMichigan Health

Case Manager - Saginaw County Hope Network New Passages

Environmental Services Manager in Training Healthcare Services Group Inc

Environmental Services - Manager in Training Healthcare Services Group, Inc.

Outside Sales Account Manager - Industrial Fluid Process Equipment SunSource

Account Manager - State Farm Agent Team Member Lori Harrison - State Farm Agent

Travel Center Assistant Manager Pilot Travel Centers LLC

Dental Office Manager Aspen Dental Management Inc

Account Manager - Power Systems Rental NEW MacAllister Machinery Company Inc

Territory Sales Manager Wieland

PRACTICE MANAGER II - HEMLOCK AND ST CHARLES Covenant HealthCare

Area Manager Clean Team

Area Manager Caravan Facilities Management LLC

Retail Assistant Manager - Part-Time Maurices

Warehouse Manager FCX Performance

Claims Manager MyMichigan Health

Manager Rehab Services MyMichigan Health

Patisserie General Manager - Bakery/Pastry Leadership Patisserie

Store Sales Manager Tractor Supply Co

GENERAL MANAGER 2 Accendra Health Inc

Restaurant Manager - Trainee Pilot Travel Centers LLC

Automotive Finance and Insurance Manager (F&I) Serra Saginaw

Water Resources - Senior Project Manager Orchard, Hiltz & McCliment Inc

Wireless Sales Manager W1928 | W1798 |W3632 OSL Retail Services Inc

Operations Manager Clean Team Inc

IT Manager - Portal & Automation Services (Claims) Frankenmuth Insurance

IT Manager - Information & Policy Services (Policy) Frankenmuth Insurance

Tax - Manager, Legal Business Services - Technology Deloitte Touche Tohmatsu Ltd

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