JobotNewAV Engineer JobotAV EngineerBroomall, PA$80,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
JobotNewMechanical Engineer JobotMechanical EngineerNeffsville, PA$70,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A large industrial manufacturing operation in Pennsylvania is seeking a Mechanical Engineer to support reliability improvement, equipment performance, and capital project execution within a high‑volume production environment.
JobotNewResident Expert - Electrical Engineer JobotResident Expert - Electrical EngineerNeffsville, PA$150,000–$175,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Experience designing, installing, troubleshooting and maintaining industrial electrical power and control systems and equipment, including transformers, switchgear, transmission lines, sub-stations, breakers and relays.
JobotNewMechanical Project Engineer JobotMechanical Project EngineerNeffsville, PA$70,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This day‑shift role focuses on mechanical systems, project leadership, and cross‑functional coordination to support production, maintenance, and long‑term facility goals.
JobotNewProduct Metallurgical Engineer JobotProduct Metallurgical EngineerNeffsville, PA$70,000–$90,000 / yearThe Product Metallurgical Engineer is responsible for reviewing customer specifications, approving manufacturing practices, and resolving quality issues related to customer claims, nonconforming material, and product performance. This role serves as a key technical interface between customers, sales, quality, and operations, with responsibility for ensuring products meet specifications while maximizing operational availability and cost effectiveness.
ExelonPrincipal Engineer – Transmission Scenario Planning - External Analysis Specialist ExelonPrincipal Engineer – Transmission Scenario Planning - External Analysis SpecialistKENNETT SQUARE, PA$122,400–$168,300Develops and/or leads teams in studies, plans, criteria, specifications, calculations, evaluations, design documents, performance assessments, integrated systems analysis, cost estimates, budgets, associated with the planning, design, licensing, construction, operation, and maintenance of Exelon's electric generation, transmission, distribution, gas and telecommunication facilities/systems. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
LeidosDistribution Engineer LeidosDistribution EngineerKing Of Prussia, PA$59,150–$106,925As a valued team member, you can look forward to a fast paced, diverse work environment and flexible work hours/work arrangements, as well as managers who will encourage career development and growth opportunities, including Professional Engineer License (PE), Project Management Professional (PMP), Leadership training, Formal Mentorship Programs, Management opportunities. Gain experience in coordinating conflicting utilities and other field engineering design requirements, assessing and developing large design packages for complex cable/conduit projects in dense urban environments, work permit development, easements, and ROW applications.
LeidosSenior Distribution Engineer LeidosSenior Distribution EngineerKing Of Prussia, PA$73,450–$132,775As a valued team member, you can look forward to a fast paced, diverse work environment and flexible work hours/work arrangements, as well as managers who will encourage career development and growth opportunities, including Professional Engineer License (PE), Project Management Professional (PMP), Leadership training, Formal Mentorship Programs, Management opportunities. Gain experience in coordinating conflicting utilities and other field engineering design requirements, assessing and developing large design packages for complex cable/conduit projects in dense urban environments, work permit development, easements, and ROW applications.
System OneMechanical Engineer PE System OneMechanical Engineer PEGlenolden, PA$100,000–$150,000 / yearSystem One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Design and draft blueprints; visit systems in the field; manage and coordinate projects to meet deadlines.
Constellation EnergyPrincipal Technical Sales Manager - Federal Engineer Projects Constellation EnergyPrincipal Technical Sales Manager - Federal Engineer ProjectsAbingdon, MD$127,800–$142,000The Technical Sales Manager (TSM) provides building-systems knowledge & development/design expertise in support of sales efforts for Energy Efficiency focused Infrastructure Renewal and Building Upgrade & Improvement projects. Bachelor's degree in Mechanical Engineering and 8-years of project development or sales engineering experience developing facilities-based or building infrastructure projects or equivalent combination of education and relevant experience.
Howmet AerospaceSenior Environmental Engineer Howmet AerospaceSenior Environmental EngineerNewark, DETo learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report. Manage all environmental issues, regulatory reports and permits as related to following disciplines: Air, Wastewater, Storm Water, Chemical, and Waste Disposal/Recycling.
PlanIT GroupNewQuality Engineer PlanIT GroupQuality EngineerKing of Prussia, PAApplies quality principles in the areas of: design, incoming material, production control, product evaluation, program performance, reliability, inventory control, and/or research and development as they apply to product or process quality for make and/or buy products. • Experience in one of the following disciplines: Quality Engineering, Systems Engineering, Materials Process Engineering, Mechanical Engineering or Manufacturing Engineering.
LeidosNewLead Transmission Line Engineer LeidosLead Transmission Line EngineerPhiladelphia, PA$92,300–$166,850Leidos seeks the best and the brightest, and in return, we invest in you, with an eye on your future, through career advancement, growth opportunities, and continuous improvement via mentoring, formal and informal project management training and assistance with obtaining pertinent certifications. The successful candidate will serve as a Lead Engineer and Technical Project Manager on high voltage electric transmission line design projects of overhead and underground systems for some of the largest utilities in the country as well as regional utilities.
LeidosNewSenior Kinetics DE/CD Engineer LeidosSenior Kinetics DE/CD EngineerKing Of Prussia, PA$131,300–$237,350Leidos’ Defense Systems Kinetics Business Areais seeking a Senior Digital Engineering and Computational Dynamics Engineer to join our team as part of the Strategic High-speed Advanced Development Organization. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
BERING STRAITS PROFESSIONAL SERVICES LLCSTRMM Network Engineer BERING STRAITS PROFESSIONAL SERVICES LLCSTRMM Network EngineerAberdeen, MDBering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role.
BC ForwardSoftware Engineer- Advanced BC ForwardSoftware Engineer- AdvancedWilmington, DEThe ideal candidate will have strong experience in enterprise-scale software engineering, Agile delivery, and modern DevOps practices and a proven ability to coach teams, drive engineering excellence, and deliver resilient, secure applications. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Diedre Moire Corp.NewField Service Tech Diedre Moire Corp.Field Service TechCollingdale, PA$90,000–$140,000 / yearFull timeCONSIDERED EXPERIENCE INCLUDES: #DiedreMoire #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #fieldservicejobs #technicianjobs #LabTechnicianJobs #MetrologistJobs #CalibrationTech. • Troubleshoot, repair, and replace components on Gas Chromatography Mass Spectrometers, High Performance Liquid Chromatographs, Gas Chromatographs, Liquid Chromatography Mass Spectrometers, Ion Spectrometers, TOF Analyzers.
Saint-GobainApplications Engineer II - Industrial Customer Solutions; Manufacturing, Life Sciences Saint-GobainApplications Engineer II - Industrial Customer Solutions; Manufacturing, Life SciencesMICKLETON, NJ$81,500–$126,500 / yearWith a legacy dating back more than 350 years, Saint-Gobain offers employees the stability and security of a leading Global 500 corporation while operating like multiple small and agile start-ups, where entrepreneurial spirit, pioneering teamwork, and bold, forward-thinking ideas pave new paths. Within its Life Sciences division, teams are solving critical problems for customers who are getting life-saving medical devices to the frontlines of healthcare, discovering essential medications, and nourishing and connecting the world through consumer, industrial and electronics applications.
Siemens AGMechanical Desk Engineer - DE - Mobility Customer Services Siemens AGMechanical Desk Engineer - DE - Mobility Customer ServicesNew Castle, DEDeprecated: str_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in C:\api\public\classes\StringCleaner.class.php on line 88.
PerkinElmer US LLCAssociate Customer Support Engineer (Upper Providence, PA) PerkinElmer US LLCAssociate Customer Support Engineer (Upper Providence, PA)Upper Providence, PA$55,000–$65,000 / yearSpecific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
Shimadzu Scientific Instruments IncField Service Engineer Shimadzu Scientific Instruments IncField Service EngineerWilmington, DE$75,000–$77,000 / yearAll resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. Position Summary: Shimadzu Scientific Instruments is seeking a Field Service Engineer to join our team and play a vital role in providing exceptional service and support for our analytical instrumentation.
Teledyne Technologies IncField Service Engineer Teledyne Technologies IncField Service EngineerExton, PAThese markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. As a Field Service Engineer, you play a vital role in ensuring our customers' laboratory and process operations run reliably, safely, and at peak performance.
Johnson & JohnsonField Service Engineer Johnson & JohnsonField Service EngineerLancaster, PARequired Skills: Preferred Skills: Accountability, Analytical Reasoning, Communication, Continuous Improvement, Customer Empathy, Customer Service, Customer Support Operations, Customer Support Trends, Data Gathering and Analysis, Incident Management, Innovation, Issue Escalation, Process Oriented, Project Management Office (PMO), Repair Management, SAP Field Service Management, Service Request Management, Technical Credibility. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.
LatitudeAV Field Service Engineer LatitudeAV Field Service EngineerHavertown, Pennsylvania$70,000–$120,000 / yearPreferred Experience:Familiarity with AV control platforms (e.g., Crestron, AMX, Extron).Experience with video conferencing systems (Zoom Rooms, Microsoft Teams Rooms, Cisco, Poly).Networking knowledge related to AV over IP systems. The ideal candidate will have hands-on experience diagnosing complex AV issues in the field, ensuring systems are installed, configured, and performing at peak efficiency.
Healthcare Technical Staffing, LLCField Service Engineer -CT/MR/PET CT Healthcare Technical Staffing, LLCField Service Engineer -CT/MR/PET CTWilmington, DECT/MRI/PET-CT Field Service Engineers will travel and execute all required service requests, including repairs, planned maintenance, equipment de-installations and installations. An Associate Degree in Electrical Engineering or military-trained in electronics, equivalent certified electrical training or equivalent experience on electronic equipment is a PLUS.
Agilent Technologies IncField Service Engineer Agilent Technologies IncField Service EngineerMD$34–$53.13 / hourYour Role: As a Field Service Engineer, you will be responsible for supporting our customers with on-site installation, implementation, maintenance, and repair of company and multi-vendor systems solutions. Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life.
DuPont de Nemours IncField Service Engineer - CMP DuPont de Nemours IncField Service Engineer - CMPNewark, DETechnical Bachelor of Science Minimum 3 years process development/customer engagement experiences Excellent communication/interpersonal skills; ability to give detailed technical presentations to all audiences Understanding of semiconductor processes; CMP process knowledge DOE, data analysis and technical reporting Knowledge of all pertinent lab metrology and procedures Able to work both in team environment as well as independently Developed understanding of the use of statistics is preferred Willing to travel, as the job will include travel within the defined region as well as potentially other areas within North America as needed. Key Interface Roles: • Regional customers • Internal to Sales / Marketing / Customer Service • Technology Groups - Applications Engineering, Tech Service, Pad/slurry R&D, Apps Lab as examples.
MXR Imaging, Inc.MRI Field Service Engineer MXR Imaging, Inc.MRI Field Service EngineerWilmington, DEAn Associate Degree in Electrical Engineering or military-trained in electronics, equivalent certified electrical training or equivalent experience on electronic equipment is a PLUS. MRI Field Service Engineers will travel and execute all required service requests, including repairs, planned maintenance, equipment de-installations and installations.
MXR Imaging, Inc.CT/MRI/PET-CT Field Service Engineer MXR Imaging, Inc.CT/MRI/PET-CT Field Service EngineerWilmington, DECT/MRI/PET-CT Field Service Engineers will travel and execute all required service requests, including repairs, planned maintenance, equipment de-installations and installations. An Associate Degree in Electrical Engineering or military-trained in electronics, equivalent certified electrical training or equivalent experience on electronic equipment is a PLUS.
ProAutomated Inc.NewField Service Engineer - Automation Industry ProAutomated Inc.Field Service Engineer - Automation IndustryKing of Prussia, PAFull timeYou’ll experience new cities, tackle unique projects, and earn all your own travel rewards while working directly with customers across North America. If you’re the kind of person who can laugh through flight delays, figure things out on the fly, and find satisfaction in solving complex problems, this might be your perfect fit.
AMETEK, IncField Service Engineer AMETEK, IncField Service EngineerBerwyn, PAFull timeAbout Us:At AMETEK, we don't just manufacture market-leading electronic instruments and electromechanical devices - we are using innovation to make the world a better place; technology to improve lives; and talent to solve challenges that matter. AMETEK Power Instruments is seeking a Field Service Engineer to offer aftermarket support for our Electronic Instruments used in the electric utility and industrial markets.
Shimadzu Scientific Instruments, Inc.Field Service Engineer Shimadzu Scientific Instruments, Inc.Field Service EngineerNew Castle, DE$75,000–$77,000 / yearPart timeAll resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. In this position, you will be responsible for a variety of service-related functions, including the repair, maintenance, and performance verification of assigned products, including demo equipment and instruments returned from customers.
Hologic IncField Service Engineer - Newark DE Hologic IncField Service Engineer - Newark DENewark, DEProvide pre- and post-sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned. Responsible for the installation and service of Hologic products: mammography, digital mammography, bone densitometry, and mini C-arms, which include electrical, mechanical, and software components.
TE Connectivity plcNewSTAFF FIELD APPLICATION ENGINEER TE Connectivity plcSTAFF FIELD APPLICATION ENGINEERMiddletown, DEMonitoring the trends of common issues and collaborating with multiple departments to resolve design-level problems and ensure a higher quality of products. Overseeing end consumers' satisfaction levels, understanding the customer needs, and developing technical leadership expertise to champion return on engineering investment.
Felder Group USAField Service Engineer Felder Group USAField Service EngineerNew Castle, DEFull timeFelder Group USA is seeking a Field Service Technician to install, troubleshoot, and repair industrial woodworking machinery across the greater Delaware area and surrounding regions. Felder Group USA is a leader in high-precision woodworking machinery, providing industry-leading equipment and technical support to customers across North America.
Axelon Services CorporationField Engineer 3 Axelon Services CorporationField Engineer 3Philadelphia, PA$20–$24.75 / hourYour assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.
ThreePDS IncField Engineer 3 ThreePDS IncField Engineer 3Philadelphia, PAYour assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.
Andritz AGField Service Business Development Engineer Andritz AGField Service Business Development EngineerExton, PAThis position is a contributor that works with cross-functional teams to directly service our customers with technical expertise on the vast material handling products and services A-S-H provides. Additional duties comprise of working closely with the current A-S-H teams and providing technical consultation in a solution-oriented way while driving an increased level of business across the organization.
Reinventing Geospatial, Inc. (RGi)GEOINT Systems Engineer Reinventing Geospatial, Inc. (RGi)GEOINT Systems EngineerAberdeen Proving Ground, MDProficiency in managing and troubleshooting enterprise software including: Web servers (Apache, Nginx, IIS), Database systems (PostgreSQL, SQL Server, MySQL, Oracle), Web applications and services Middleware and application servers. Cross reference mapping of GEOINT functional specifications to Intelligence or Mission Command Systems specifications and program-level documents, such as the Capabilities Production Document (CPD), Information Systems Interface Control Document (IS-ICD), and Requirements Definition Package (RDP).
ObjectWin TechnologyField Engineer 3 ObjectWin TechnologyField Engineer 3Philadelphia, PAYour assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.
Gilmore & AssociatesMunicipal Engineer Gilmore & AssociatesMunicipal EngineerPlymouth Meeting, PATo thrive as a Municipal Engineer at Gilmore and Associates, essential skills include strong analytical and problem-solving abilities to address complex engineering challenges effectively. Daily activities may also involve attending municipal meetings, engaging with community stakeholders, and presenting your findings to both technical and non-technical audiences.
KBR IncLead Machine Safety Engineer KBR IncLead Machine Safety EngineerNewark, DEThese include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design capabilities, and smart solutions to optimize planned and operating assets. Functional job responsibilities will include but are not limited to: As the team leader, you will be expected to provide overall leadership to a multi-discipline team that creates a vision and core values for this high performing team.
Eaton Corporation PlcSenior Microgrid Controls Engineer Eaton Corporation PlcSenior Microgrid Controls EngineerBoothwyn, PA$86,000–$126,000 / yearWhat You'll Do: As part of our Microgrid Controls Team, you will design, develop, test, implement and commission Microgrid Control solutions consisting of Solar Photovoltaic (PV), Battery Energy Storage Systems (BESS), Diesel/Natural Gas and Generators for our customers, using Automation Controllers, HMI's, Multi-function Protection Relays, and Data Concentrators from all major OEM's. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Ampcus IncorporatedField Engineer 3 Ampcus IncorporatedField Engineer 3Philadelphia, PAThis role supports desktops, laptops, printers, network devices, servers, and enterprise storage equipment while ensuring service requests are completed according to established service levels. Seeking a Field Engineer 3 to provide desktop support, hardware installation, software troubleshooting, and maintenance services for computer systems and related technology products.
Leidos Holdings IncDistribution Engineer Leidos Holdings IncDistribution EngineerKing Of Prussia, PA$59,150–$106,925 / yearAs a valued team member, you can look forward to a fast paced, diverse work environment and flexible work hours/work arrangements, as well as managers who will encourage career development and growth opportunities, including Professional Engineer License (PE), Project Management Professional (PMP), Leadership training, Formal Mentorship Programs, Management opportunities. Gain experience in coordinating conflicting utilities and other field engineering design requirements, assessing and developing large design packages for complex cable/conduit projects in dense urban environments, work permit development, easements, and ROW applications.
Eaton Corporation PlcLead Engineer Eaton Corporation PlcLead EngineerGlenolden, PA$97,000–$143,000 / yearThis position is responsible for leading complex projects within sensing product line (which includes oil debris monitoring systems, pressure transducers, fluid level sensors) to support commercial & military aerospace applications. Projects typically include frequent customer technical communication covering design integration, technical proposal presentation, reverse engineering, analysis, report writing, planning and managing of component testing.
Tetra Tech IncEnvironmental Engineer Tetra Tech IncEnvironmental Engineerking of prussia, PARemoteSuccessful candidate will support field investigations that could potentially require the following: Performing strenuous fieldwork under a variety of site and adverse weather conditions; remaining stationary and moving or traversing to facilitate operation of the equipment and collecting samples; moving earth via shovels or hand augers; lifting of pumps, other remediation equipment, cases containing equipment, sample coolers and other items weighing between 1 and 50 pounds; and potential exposure to natural (e.g., poison ivy), physical and chemical hazards. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.
Tetra Tech IncChemical Engineer Tetra Tech IncChemical EngineerKing of Prussia, PARemoteSuccessful candidate will support field investigations that could potentially require the following: Performing strenuous fieldwork under a variety of site and adverse weather conditions; remaining stationary and moving or traversing to facilitate operation of the equipment and collecting samples; moving earth via shovels or hand augers; lifting of pumps, other remediation equipment, cases containing equipment, sample coolers and other items weighing between 1 and 50 pounds; and potential exposure to natural (e.g., poison ivy), physical and chemical hazards. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.
Raft Company WebsiteNewPrincipal Software Engineer, Field Engineering Raft Company WebsitePrincipal Software Engineer, Field EngineeringAberdeen Proving Ground, MD$160,000–$220,000 / yearWe are looking for an experienced Principal Software Engineer to be embedded with our Army customers at Aberdeen Proving Ground, serving as Raft's senior technical presence on the ground: someone who can write production code in the morning, troubleshoot a Kubernetes deployment in a SCIF in the afternoon, and brief a program office on fielding status before end of day. You will partner closely with Raft's product, platform, and delivery teams to ensure our products are fielded well: installed cleanly, integrated with Army data sources and mission systems, observable in production, and easy for operators and downstream developers to use.
eTeam Inc.Field Engineer eTeam Inc.Field EngineerPhiladelphia, PA$20–$25 / hourYour assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.