Sales Front Desk/Child Care Specialist (19.45/hr) Marriott Vacations WorldwideSales Front Desk/Child Care Specialist (19.45/hr)Orlando, FLAs a Specialist Sales Front Desk-Childcare, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
NewPatient Services Specialist/Front Desk Ascend Vision PartnersPatient Services Specialist/Front DeskKissimmee, FLThe Patient Services Specialist is responsible to create a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating and completing patient registration activities that include but are not limited to greet and check in patients, verifying demographic information, obtaining signatures on patient consents, capturing insurance cards, verifying authorization accuracy, collect co-pays and past due balances, working reschedule and recall lists, and balance end of day deposits. Team members are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, acting with integrity and accountability, support our clinicians in all aspects of patient care delivery, support a culture of respect, diversity and inclusion in our organization, and enhance the patient access to primary and specialty eye care.
NewPeak Season Repair Specialist SafelitePeak Season Repair SpecialistMount Dora, FLLearn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
NewSeasonal Repair Specialist SafeliteSeasonal Repair SpecialistMinneola, FLLearn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
NewCRISIS SUPPORT SPECIALIST II Aspire Health PartnersCRISIS SUPPORT SPECIALIST IISANFORD, FLWith its mission of providing the highest quality of compassionate, comprehensive and cost effective integrated behavioral healthcare, Aspire, through its more than two dozen campus locations provides a comprehensive continuum of services for children, adolescents, adults, seniors and families. Serving nearly 40,000 clients per year, with locations in six Central Florida counties and currently expanding into Hinesville, Georgia Aspire has delivered state-of-the-art behavioral healthcare and is regularly sought out both statewide and nationally as an expert in the field.
NewSales Front Desk/Childcare Specialist ($19.45/hr) Marriott Vacations WorldwideSales Front Desk/Childcare Specialist ($19.45/hr)Orlando, FLAs a Specialist Sales Front Desk-Childcare, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Plant Health Care Specialist SavATreePlant Health Care SpecialistApopka, FL$20–$26 / hourFull timeTeam & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety. You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass—or related experience (preferred).
NewCustomer Care Specialist Serenity Mental Health CentersCustomer Care SpecialistLake Mary, FLOur team is dedicated to creating supportive experiences that help individuals feel encouraged, confident, and cared for throughout their journey. Serenity is a growing organization focused on delivering structured programs designed to help individuals make meaningful progress in their lives.
Customer Care Specialist Ed Napleton Automotive GroupCustomer Care SpecialistClermont, FL$38,000–$55,000 / yearEd Napleton Automotive Group is seeking motivated client care specialists to join our team at Clermont CDJR. This is a great opportunity to grow with one of the nation's largest, family-owned automotive groups in a fast-paced and supportive environment.
Customer Care Specialist Clermont Chrysler Jeep Dodge RamCustomer Care SpecialistClermont, FloridaEd Napleton Automotive Group is seeking motivated client care specialists to join our team at Clermont CDJR. This is a great opportunity to grow with one of the nation’s largest, family-owned automotive groups in a fast-paced and supportive environment.
NewCustomer Care Specialist, Level 4 HillpointeCustomer Care Specialist, Level 4Maitland, FLThis role includes all responsibilities performed by Level 3 Customer Care Specialists (prospect call handling, tour scheduling, virtual leasing operations, outbound follow-up, and reputation response) plus added responsibility for: Light service request intake. A successful Customer Care Specialist, Level 4 provides empathetic, detail-oriented, and proactive support, ensuring applicants move smoothly through the leasing process and current residents receive fast, accurate assistance.
Customer Care Specialist - Lower Limb Embla MedicalCustomer Care Specialist - Lower LimbOrlando, FloridaProvides customer care support by assisting customers through processing orders, enhancing incoming orders, and coordinating with other departments. Provides pricing and availability to the customer by referring to product price list and quoting prices or by faxing the prices to customers.
Customer Care Specialist Fields Bmw Winter ParkCustomer Care SpecialistWinter Park, FloridaPhysical Demands: While performing the duties of this job, the employee is regularly required to sit, and talk or hear; frequently required to use hands to finger, handle or feel; occasionally required to stand, walk, reach with hands and arms; and stoop, kneel, crouch or crawl; must occasionally lift and/or move up to 20 pounds; specific vision abilities required by this job include close vision. Fields BMW of Winter Park is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers!
Customer Care Specialist, Level 3 HillpointeCustomer Care Specialist, Level 3Maitland, FLThe Customer Care Specialist Level 3 position will perform all duties including handling inbound prospect calls, scheduling tours, conducting virtual tours, outbound follow-ups, reputation management response, etc. Built on its long and proven track record of real estate development, the firm's investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe.
NewSenior Specialist - Customer Care WESCOSenior Specialist - Customer CareOrlando, FLThrough comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive. + Liaison between Sales, Operations, Inventory Management, and Accounts Payable team to research and resolve payables issues and communicate resolution back to Accounts Payable team.
NewCustomer Care Specialist TravelclickCustomer Care SpecialistOrlando, FloridaAnalytical problem-solver with talent for identifying root causes and understanding complex work processes which are used to resolve customer issues and able to make solid judgment calls when new or unexpected situations arise. Utilize previous hospitality and customer services experience and the provided process flows and be able to apply that knowledge to trouble shoot issues and assist customers.
Senior Specialist - Customer Care WESCO International IncSenior Specialist - Customer CareOrlando, FLLiaison between Sales, Operations, Inventory Management, and Accounts Payable team to research and resolve payables issues and communicate resolution back to Accounts Payable team. Effectively organize and manage large volume of discrepancies across numerous branches, interfacing with employees in the field, and escalating timely to field management as necessary.
Customer Success Specialist I - Orlando Market R.S. Hughes Company, Inc.Customer Success Specialist I - Orlando MarketOrlando, FL$24–$26 / hourWhile order processing and system work are important, the primary purpose of this role is to help customers succeed - by understanding their business, anticipating needs, introducing new products and solutions, and serving as a trusted partner who helps drive customer growth and retention. This is a Full-Time position, eligible to participate in the Company's benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and Employee Stock Ownership Program (ESOP).
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistOrlando, FloridaRemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Credit Card Customer Service Account Specialist II JPMorgan Chase & CoCredit Card Customer Service Account Specialist IIHeathrow, FLChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Customer interaction and support skills with at least 2 years of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately.
Credit Card Customer Service Account Specialist I JPMorgan Chase & CoCredit Card Customer Service Account Specialist IFLChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately.
Customer Success Specialist - Modern Retail CDKCustomer Success Specialist - Modern RetailOrlando, FloridaAssisting the client's dedicated CSM, The Customer Success Specialist's responsibility is to use product-specific knowledge to demonstrate the value of CDK products by providing customers with solutions to their operational needs. Develops a productive working relationship with CSM team, partnering successfully to deliver best-in-class customer service to low touch clients.
Sterile Processing Customer Specialist Steris PlcSterile Processing Customer SpecialistOrlando, FL$21.25–$27.50 / hourPay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. As an IMS Customer Repair Support Specialist at STERIS, you provide onsite services to Instrument Management Services (IMS) Customers within a market geography.
Seasonal Customer Experience Specialist Tesla IncSeasonal Customer Experience SpecialistClermont, FLAs the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests.
Customer Experience Specialist Tesla IncCustomer Experience SpecialistClermont, FLAs the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests.
Client Care Servicing Specialist-Spanish Care (Bilingual Spanish Preferred) Truist Financial CorpClient Care Servicing Specialist-Spanish Care (Bilingual Spanish Preferred)Orlando, FLGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Committed to utilize all available tools and resources to curate a differentiated client experience, track all unresolved issues accurately, to ensure timely follow up and resolution.
Inbound Customer Care - Casselberry Massey Services, Inc.Inbound Customer Care - CasselberryCasselberry, FLCelebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma. Requirements: • High School Diploma or GED • Strong problem solving skills • Excellent computer skills (Word & Excel) • Previous Inbound Calling experience is a PLUS • Chat or Web experience is a PLUS.
Outbound Customer Care - Casselberry Massey Services, Inc.Outbound Customer Care - CasselberryCasselberry, FLCelebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma. Requirements:High School Diploma or GEDStrong problem solving skillsExcellent computer skills (Word & Excel)Previous Inbound Calling experience is a PLUS.Chat or Web experience is a PLUS.Background checks will be completed on all candidates considered for hire.
Plant Health Care Specialist SavATree LLCPlant Health Care SpecialistApopka, FL$20–$26 / hourPart timeTeam & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety. You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass—or related experience (preferred).
NewRemote Customer Service Specialist 1 Gifted Hands EnterprisesRemote Customer Service Specialist 1Orlando, FloridaRemoteIf you're friendly, reliable, and love meaningful conversations, this is your chance to earn income from home while helping others. At our call center, we’re seeking dedicated Remote Customer Service Representatives to join our fast -growing team.
NewAnimal Care Specialist Petco Animal Supplies, Inc.Animal Care SpecialistOrlando, FLWe are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. About Petco: We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it.
Plant Health Care Specialist Nature's Trees, Inc.Plant Health Care SpecialistApopka, FL$20–$26 / hourSavATree is hiring a landscape technician to apply knowledge of plants, trees, and grasses in growing, pruning, and fertilizing shrubs, lawns, bushes, trees, and flowers. You bring: A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass-or related experience (preferred).
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Customer Service Specialist (Spanish)Apopka, FLThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Store Customer Service Specialist Sherwin-Williams CoStore Customer Service SpecialistDavenport, FLThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Multi-Location Customer Service Specialist Sherwin-Williams CoMulti-Location Customer Service SpecialistSaint Cloud, FLThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Service Specialist Sherwin-Williams CoCustomer Service SpecialistClermont, FLThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
NewClient Care Servicing Specialist-Spanish Care (Bilingual Spanish Preferred) Truist BankClient Care Servicing Specialist-Spanish Care (Bilingual Spanish Preferred)Orlando, FloridaGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Committed to utilize all available tools and resources to curate a differentiated client experience, track all unresolved issues accurately, to ensure timely follow up and resolution.
Animal Care Specialist Seminole County Government, FLAnimal Care SpecialistSanford, FL$33,600–$43,680 / yearTraining and Development Program: The Employee Learning Center provides training opportunities for employees which promote performance, enhance employees' work life experiences, and support the organization. Optional benefits (employee-paid) for full-time employees: Deferred Compensation Plan (457): Employees may choose to have pre-tax payroll deductions made for deposit into this savings plan up to an IRS-established maximum.
Patient Services Specialist II (Primary Care, Celebration) NemoursPatient Services Specialist II (Primary Care, Celebration)Celebration, FLFull timeWe deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships. With 20 primary care and 3 urgent care practices conveniently located throughout the region, we provide quality, professional pediatric services with special attention on preventive care and whole-child wellness.
Specialist, E-commerce (Fandango and GolfNow) - Customer Support VERSANT Media Group IncSpecialist, E-commerce (Fandango and GolfNow) - Customer SupportOrlando, FLStrong knowledge with home networking (ISPs, modems, routers, firewalls, etc.), internet-enabled living room devices (Smart TVs, Xbox, PlayStation, streaming devices such as Chromecast, Roku), home computers (hardware, software, flash, and various operating systems), home theater A/V equipment (A/V receivers, surround sound systems, Blu-Ray players, HDTVs), and mobile platforms (iOS, Android). All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT''s Talent Acquisition team will be deemed the sole property of VERSANT.
Inside Optimization Specialist - Customer Service - Vet Tech IQVIA Holdings IncInside Optimization Specialist - Customer Service - Vet TechOrlando, FL$30–$33 / hourIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. Provide professional clinical support to customers in a hospital/operating room environment calling on physicians, nurses, and other non-clinical providers, through education and training.
Customer Retention Specialist - State Farm Agent Team Member Cara Fisher - State Farm AgentCustomer Retention Specialist - State Farm Agent Team MemberOrlando, FLWhether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
NewCustomer Service Specialist \- Orlando, FL XACTCustomer Service Specialist \- Orlando, FLOrlando, FloridaAs a Customer Care Representative, youâll play a key role in helping customers achieve their goalsâwhether itâs finding the perfect product, resolving an issue, or ensuring a smooth order process. â Approach customer interactions with a "How can I make this easy for the customer?" mindset, removing the burden of extra work from the customer and inspiring confidence.
Sr. Clinical Product Specialist, OR/NICU/PICU - Acute Care and Monitoring (Orlando/Miami) Medtronic PlcSr. Clinical Product Specialist, OR/NICU/PICU - Acute Care and Monitoring (Orlando/Miami)Orlando, FLRemoteThe OR/NICU CPS position will work within their assigned territory with aligned sales partners to develop advocacy from Key Opinion Leaders, key clinical and business decision makers, generate demand for product evaluations, competitive conversions, drive key deals to closure, and support post-sales activities including implementation, education, in-servicing, ongoing support, and the development of robust reference accounts. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
Clinical Product Specialist, OR/NICU/PICU - Acute Care and Monitoring (Orlando/Miami) Medtronic PlcClinical Product Specialist, OR/NICU/PICU - Acute Care and Monitoring (Orlando/Miami)Orlando, FLRemoteThe OR/NICU CPS position will work within their assigned territory with aligned sales partners to develop advocacy from Key Opinion Leaders, key clinical and business decision makers, generate demand for product evaluations, competitive conversions, drive key deals to closure, and support post-sales activities including implementation, education, in-servicing, ongoing support, and the development of robust reference accounts. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
NewSr. Clinical Product Specialist, OR/NICU/PICU - Acute Care and Monitoring (Orlando/Miami) MedtronicSr. Clinical Product Specialist, OR/NICU/PICU - Acute Care and Monitoring (Orlando/Miami)Orlando, FloridaRemoteThe OR/NICU CPS position will work within their assigned territory with aligned sales partners to develop advocacy from Key Opinion Leaders, key clinical and business decision makers, generate demand for product evaluations, competitive conversions, drive key deals to closure, and support post-sales activities including implementation, education, in-servicing, ongoing support, and the development of robust reference accounts. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Personal Care Specialist Full Time Green Thumb Industries IncPersonal Care Specialist Full TimeOrlando, FLComplete duties at assigned workstations, as determined by management, during scheduled shifts including: Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru. Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints.
Critical Care Nurse, Clinical Solution Specialist Patient Monitoring (Field: Central Florida) PhilipsCritical Care Nurse, Clinical Solution Specialist Patient Monitoring (Field: Central Florida)Orlando, FL$87,000–$140,000 / yearYour role: Serving as a clinical resource to Philips HPM customers, working closely with the field service, sales, and project management organizations throughout a multiphase implementation and go-live process - establishing and maintaining strong working relationships with key internal partners and customers to enable a successful implementation team. Managing the clinical aspects of an implementation to include assessing workflows, evaluating education needs, creating education plans, determining custom configurations requirements, planning and delivering equipment and application education, supporting first customer use, encouraging ongoing adoption of change, and optimizing use of complex monitoring solutions.
Long-Term Care Sales Specialist - Orlando N, FL Acadia Pharmaceuticals IncLong-Term Care Sales Specialist - Orlando N, FLOrlando, FLRemote$92,000–$115,000 / yearWe are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer's disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. Build and maintain strong relationships with all members of the LTC resident care team, including physicians, physician-extenders (NP/PA), consultant pharmacists, dispensing pharmacists, and nursing facility leadership/staff.
NewLicensing Specialist (Kinship Care)- Seminole Family Partnerships of Central FloridaLicensing Specialist (Kinship Care)- SeminoleMaitland, FLOn-call assignments- YES Travel- local: 40% per week, long-distance: 5% per month PHYSICAL and MENTAL REQUIREMENTS: (N=Needed P=Preferred) Analyzing (N), Bending-neck (P), Bending-waist (P), Calculations (P), Carrying/Lifting (P), Climbing (P), Crawling/Crouching (P), Finger Movements (N), Handling Objects (N), Kneeling (P), Pushing/Pulling (P), Reaching (P), Reading and Comprehending (N), Reasoning (N), Sitting (P), Squatting (P), Standing (P), Twisting-neck (P), Twisting-waist (P), Walking (P), Writing (N) For more information regarding our screening process please visit Clearinghouse.com . (Related degrees are Criminolog , Psychology, Sociology, Counselling, Special Education, Education, Human Development, Child Development, Family Development, Marriage and Family Therapy although other degrees can apply) PREFERRED: Knowledge of state SACWIS/CCWIS systems; FSFN Knowledge of the current System of Care Florida Child Welfare Certification SKILLS: REQUIRED: Ability to understand and interpret statute, administrative code and operating procedure.