NewPeak Seasonal Auto Glass Repair Specialist SafelitePeak Seasonal Auto Glass Repair SpecialistOklahoma City, OKLearn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
Biomedical Engineer PRN OU Medicine, Inc.Biomedical Engineer PRNOklahoma City, OKPart timeEvaluates complex clinical/biomedical equipment systems and device issues, system integration issues, clinical network connectivity, high-end equipment maintenance and repair; implements appropriate repairs, performs PM and safety/environmental inspections. May perform role of tower or team leader (e.g., direct activities of fellow BMET’s, engage in a more interactive relationship with other departments, interact with leadership, participate in meetings or committees as needed).
Customer Care Specialist - Call Center ServProCustomer Care Specialist - Call CenterOKRemote$16–$16.50 / hourMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterOKRemoteMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Customer Service Specialist (Full Time) United Surgical Partners International IncCustomer Service Specialist (Full Time)Oklahoma City, OKRepresentative must maintain a positive and highly professional working relationship with patients, physicians and staff, facilities and staff, co-workers, other departments and any other entity they may have contact with in performing their daily duties. This includes, but not limited to, customer service phone calls, resolving patient complaints, research and resolving patient questions, setting up payment plans and initial screening for charity.
CUSTOMER CARE SPC TIER I (Non-Safety Sensitive) Mathis HomeCUSTOMER CARE SPC TIER I (Non-Safety Sensitive)Oklahoma City, OklahomaProvide timely and accurate information to customers requests and concerns; assist customers, sales, and delivery drivers with purchases; Inbound calls and face to face interaction with customers regarding warranties and returns; orders all parts for missing hardware, legs, finials, upholstery/leather replacement panels; Follows up with factory on outstanding service orders to update status; Works non-sellable report to eliminate items waiting on parts; Partner with sales associates to meet and exceed customer service expectations; Ability to organize and manage multiple priorities; Maintain the office appearance by keeping everything neat and clean; File the daily invoices. Assisting external and internal customers for multiple locations over the phone by answering, screening, and forwarding calls in a timely manner i.e. Giving directions, transferring call to correct department (corporate, customer service, sales, merchandising, front office, reception, etc.); Usingâ¯Storis to i.e. take payments, schedule/change deliveries, look up delivery times for external customers.
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistNorman, OklahomaRemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Customer Service Specialist CityVetCustomer Service SpecialistOklahoma City, OKPart timeGreet and welcome all clients entering the clinic by opening the door, checking patients in for their appointment, notifying the clients of any appointment delays, caring for clients during their wait, and alerting the staff of the client’s arrival. Manage appointment check-ins, book new appointments, and partner with the team on proper discharge information for: grooming, clinic, walk-ins, technician appointments, boarding, and retail appointments.
Customer Service Specialist - Automotive Finishes Sherwin-Williams CoCustomer Service Specialist - Automotive FinishesOklahoma City, OKHave at least one (1) year of work experience using material handling equipment (for example, forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacuum hoists, drum dollies, conveyor belts, etc.). The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Centralized Medical Services - Specialist, Care Management ArchWell HealthCentralized Medical Services - Specialist, Care ManagementOklahoma City, OKWorks collaboratively with Nurse Care Managers, Chronic Disease Managers, healthcare providers, and center teams to provide patient support and address non-clinical needs. Job Summary: Reporting to the Care Management Team Lead, the Care Management Specialist is responsible for assisting Nurse Care Managers and Chronic Disease Managers in coordinating and delivering high-quality care to patients.
NewAnimal Care Specialist Petco Animal Supplies, Inc.Animal Care SpecialistEdmond, OKWe are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. About Petco: We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it.
NewSenior Customer Service Specialist OracleSenior Customer Service SpecialistOklahoma City, OK$18.17–$34.62 / hourOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. You will support both internal and external clients through phone, ticket, and electronic support channels while gaining exposure to Oracle Health applications, workflows, and support methodologies.
DCS Direct Care Specialist- Dayshift & Evening Shift State of OK JD McCarty CenterDCS Direct Care Specialist- Dayshift & Evening ShiftNorman, OklahomaResponsible for maintaining patients living areas to include straightening up patient bedrooms, strip bed linen, completing laundry assignments, meal prep and clean up; sweeping and mopping as needed, cleaning patient equipment, and picking up and storing all play equipment and supplies used in the hospital unit. Patient are admitted for a 30-day evaluation during which they are assigned a treatment team consisting of nursing unit, physical therapy, occupational therapy, speech therapy, nutritional services, social services, psychological services, behavioral analysis, and recreational therapy.
Temporary Part Time Direct Care Specialist - Evening Shift State of OK JD McCarty CenterTemporary Part Time Direct Care Specialist - Evening ShiftNorman, OKPart timeResponsible for maintaining patients living areas to include straightening up patient bedrooms, strip bed linen, completing laundry assignments, meal prep and clean up; sweeping and mopping as needed, cleaning patient equipment, and picking up and storing all play equipment and supplies used in the hospital unit. Patient are admitted for a 30-day evaluation during which they are assigned a treatment team consisting of nursing unit, physical therapy, occupational therapy, speech therapy, ABA therapy, nutritional services, social services, psychological services, behavioral analysis, and recreational therapy.
Customer Retention Specialist - State Farm Agent Team Member Michael Day - State Farm AgentCustomer Retention Specialist - State Farm Agent Team MemberChickasha, OKWhether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Customer Retention Specialist - State Farm Agent Team Member Vicky Richey - State Farm AgentCustomer Retention Specialist - State Farm Agent Team MemberOklahoma City, OKWhether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Store Customer Service Specialist - Part Time (N Western) Sherwin-Williams CoStore Customer Service Specialist - Part Time (N Western)Oklahoma City, OKThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Store Customer Service Specialist - Fulltime (N May Ave) Sherwin-Williams CoStore Customer Service Specialist - Fulltime (N May Ave)Oklahoma City, OKThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Store Customer Service Specialist - Part Time (Bilingual Spanish / SW 104th) Sherwin-Williams CoStore Customer Service Specialist - Part Time (Bilingual Spanish / SW 104th)Oklahoma City, OKThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Store Customer Service Specialist - Fulltime (S Western Ave) Sherwin-Williams CoStore Customer Service Specialist - Fulltime (S Western Ave)Oklahoma City, OKThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Store Customer Service Specialist - Fulltime (Yukon) Sherwin-Williams CoStore Customer Service Specialist - Fulltime (Yukon)Yukon, OKThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Store Customer Service Specialist - Part Time (Yukon) Sherwin-Williams CoStore Customer Service Specialist - Part Time (Yukon)Yukon, OKThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Store Customer Service Specialist - Fulltime (Bilingual Spanish) Sherwin-Williams CoStore Customer Service Specialist - Fulltime (Bilingual Spanish)Oklahoma City, OKThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. Bilingual Spanish REQUIRED - Store Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.
NewStore Customer Service Specialist - Part Time (Norman) Sherwin-Williams CoStore Customer Service Specialist - Part Time (Norman)Norman, OKThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Remote Bilingual Customer Support Specialist CLEAResult Consulting, Inc.Remote Bilingual Customer Support SpecialistOKRemoteYou will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!
Remote Energy Efficiency Customer Support Specialist CLEAResult Consulting, Inc.Remote Energy Efficiency Customer Support SpecialistOKRemote17 / hour + $65 / month internet stipend • Compensation Range: Currency: Type: Hourly • Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. You will support multiple programs using multiple platforms, providing a range of services, including: • Customer service • Visit scheduling • Customer enrollment • Program offering education • Tech support • Online support • Status updates.
Customer Support Specialist Retail Zipline IncCustomer Support SpecialistOklahoma City, OKRemoteResponsibilities Serve as the first point of contact for customer support inquiries Troubleshoot issues and provide clear, empathetic communication via phone, chat, and email Document, escalate, and track support requests using Zendesk Verify and report software bugs; communicate with internal teams as needed Act as a Subject Matter Expert (SME) for assigned products Prioritize workload effectively and follow established SLAs Encourage clients to submit product feedback and enhancement requests Follow established risk management and data security protocols Update internal support documentation Participate in ongoing training and development opportunities Provide customer feedback to internal stakeholders Learn and support additional products within the company's suite Collaborate with product and development teams via tools like Jira Contribute to process improvements and other team initiatives What You Bring 1+ year of technical support, troubleshooting, or database experience Strong written and verbal communication skills Empathy, problem-solving ability, and customer-first mindset Attention to detail and willingness to learn new platforms (e.g., Zendesk, Jira, Salesforce, Slack) High school diploma or equivalent required You are comfortable using AI tools as part of your regular workflow. As a leader in nonprofit software since 2004, we create intuitive solutions that help small and mid-sized nonprofits connect with people, build trust, and make good happen every day.
Kidney Care Specialist Fresenius Medical CareKidney Care SpecialistOklahoma City, OklahomaThe Kidney Care Specialist (KCS) supports patients with Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) by driving early education adoption, care navigation, and engagement through a combination of field-based physician and community outreach and virtual patient support. Provide virtual care navigation to CKD and ESRD patients regarding kidney disease progression, treatment options (including home modalities and transplantation), and self-management strategies using approved digital platforms.
Customer and Quality Engagement Specialist (Senior or Lead) The Boeing CoCustomer and Quality Engagement Specialist (Senior or Lead)OK$124,100–$193,200 / yearThe selected candidate is responsible for leading the operations support and quality engagement for post-deployment application support of the Boeing Defense Systems Sapphire Digital Platform: A set of integrated enterprise services supporting program operations across BDS comprising of Enterprise Resource Planning (ERP), finance, supply chain and procurement), Manufacturing Operations Management (MOM) and Product Lifecycle Management (PLM) systems. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
Wound Care Sales Specialist Essity ABWound Care Sales SpecialistOklahoma City, OKRemoteThe Wound Care Specialist role is performance driven and will target multiple call points throughout the continuum of care with a primary focus on Acute Care, Surgical Areas, and Wound Care Centers as well as managing and penetrating the alternate sites of care. Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Total Reward.
NewCustomer Care Associate NTT DATA AmericasCustomer Care AssociateYukon, OKRemotePrevious life insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from policy holders inquiring about payments, policy information, or claims to support callers with various questions on different life insurance products. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses.
Newme+ CARE Specialist Convatecme+ CARE SpecialistOklahoma City, OklahomaRemotePioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. As an integral member of the me+ team, the specialist will strive to achieve and exceed sales and support objectives by engaging consumers through phone and digital campaigns, leads, product sampling, and support calls based on the identification of consumers' needs.
NewCustomer Experience Specialist Integrity HomebuyersCustomer Experience SpecialistOklahoma City, OK$50,000–$60,000 / yearResponsibilities: • Respond to customer questions across chat, email, phone, and Zoom — diagnosing issues that blend how Pete works with how a real estate deal works. • Respond to customer questions across chat, email, phone, and Zoom — diagnosing issues that blend how Pete works with how a real estate deal works.
Customer Care Associate NTT AmericaCustomer Care AssociateOklahoma City, OKRemotePrevious life insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from policy holders inquiring about payments, policy information, or claims to support callers with various questions on different life insurance products. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses.
Clinical Intake/Enrollment Specialist for Care Management Harris Computer SystemsClinical Intake/Enrollment Specialist for Care ManagementOKRemoteEsrun Health seeks talented and motivated individuals to join our Clinical Intake Team as Enrollment Specialists, working with our clients to help ensure their eligible patients have the opportunity to understand and enroll in the Care Management programs offered by their practice provider. Required Quota for base pay + commission rates - 300 outreach attempts (calls/texts) with minimum of 10 documented enrollments per pay period.
Customer Support Specialist- Bioinformatics Revvity IncCustomer Support Specialist- BioinformaticsOK$70,000–$80,000 / yearYou will diagnose and resolve issues across next-generation sequencing (NGS) workflows, translate complex concepts into practical guidance, and champion customer needs with cross-functional teams. Your Superpowers in Action: Serve as the dedicated technical support contact for Newborn Screening scientists and bioinformatics users via phone, email, and on-site visits, ensuring timely, high-quality resolutions.
Wound Care Sales Specialist EssityWound Care Sales SpecialistOklahoma City, OklahomaRemoteThe Wound Care Specialist role is performance driven and will target multiple call points throughout the continuum of care with a primary focus on Acute Care, Surgical Areas, and Wound Care Centers as well as managing and penetrating the alternate sites of care. Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Total Reward.
Kidney Care Specialist Fresenius Medical Care AG & Co KGaAKidney Care SpecialistOklahoma City, OKPURPOSE AND SCOPE: The Kidney Care Specialist (KCS) supports patients with Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) by driving early education adoption, care navigation, and engagement through a combination of field-based physician and community outreach and virtual patient support. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide virtual care navigation to CKD and ESRD patients regarding kidney disease progression, treatment options (including home modalities and transplantation), and self-management strategies using approved digital platforms.
Critical Care Sales Specialist Jacobs Management GroupCritical Care Sales SpecialistOklahoma City, OKA global medical technology organization focused on delivering innovative patient monitoring and life-support solutions across acute care environments. Collaborate with cross-functional teams including Corporate Accounts, Clinical, Marketing, and Service to ensure alignment and execution.
Specialist, Care Management - Oklahoma City ArchWell Health LLCSpecialist, Care Management - Oklahoma CityOklahoma City, OKWorks collaboratively with Nurse Care Managers, Chronic Disease Managers, healthcare providers, and center teams to provide patient support and address non-clinical needs. Job Summary: Reporting to the Care Management Team Lead, the Care Management Specialist is responsible for assisting Nurse Care Managers and Chronic Disease Managers in coordinating and delivering high-quality care to patients.
NewCustomer Service Specialist Sodexo SACustomer Service SpecialistOklahoma City, OK$16.01–$16.97 / hourp>Workdays/shifts: Varying shifts, days/hours (open availability preferred). We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
NewCustomer Service Specialist AA2ITCustomer Service SpecialistOklahoma City, OKInterface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer. * Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders.
Surgical Technology Services Specialist Agiliti Health, IncSurgical Technology Services SpecialistOklahoma City, OKArticulates how the EVM framework drives meaningful improvements to equipment workflows within hospitals while simultaneously improving quality, reducing costs, and elevating patient experiences. The Surgical Services Specialist is responsible for driving strategic sales initiatives in an assigned territory - to include identifying, qualifying, and closing new business bookings opportunities.
Certified Coding Specialist - Professional Cardiology Coding Integris Health IncCertified Coding Specialist - Professional Cardiology CodingOklahoma City, OKThe Certified Coding Specialist responsibilities include, but are not limited to, the following: Completes analysis of documentation, abstracting and code assignment by body system, organ, etiology and morphology according to the American Hospital Association Official ICD-10 Coding Guidelines (Coding Clinic), ICD-10-CM, CPT4/HCPCS Coding Guidelines, ASC groups, UHDDS Guidelines, HCFA methodology guidelines for coding, state and federal guidelines and hospital abstracting guidelines. LICENSE/CERTIFICATIONS: CCA (Certified Coding Associate) OR CDIP (Certified Documentation Improvement Specialist) OR RHIA (Registered Health Information Administrator) OR RHIT (Registered Health Information Technician) OR CCS (Certified Coding Specialist) OR CPC (Certified Professional Coder) OR CPC-A (Certified Professional Coder Apprentice).
Certified Coding Specialist - Professional Coder Integris Health IncCertified Coding Specialist - Professional CoderOklahoma City, OKThe Certified Coding Specialist responsibilities include, but are not limited to, the following: Completes analysis of documentation, abstracting and code assignment by body system, organ, etiology and morphology according to the American Hospital Association Official ICD-10 Coding Guidelines (Coding Clinic), ICD-10-CM, CPT4/HCPCS Coding Guidelines, ASC groups, UHDDS Guidelines, HCFA methodology guidelines for coding, state and federal guidelines and hospital abstracting guidelines. LICENSE/CERTIFICATIONS: CCA (Certified Coding Associate) OR CDIP (Certified Documentation Improvement Specialist) OR RHIA (Registered Health Information Administrator) OR RHIT (Registered Health Information Technician) OR CCS (Certified Coding Specialist) OR CPC (Certified Professional Coder) OR CPC-A (Certified Professional Coder Apprentice).
NewPatient Access Specialist Integris Health IncPatient Access SpecialistYukon, OKThe Patient Access Specialist responsibilities include, but are not limited to, the following: Ensures the appropriateness of complex patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol. Responds promptly to patient inquiries regarding pre-care services, policies, coverage, benefits and financial liability * Utilizes multiple resources to resolve patient or payor inquiries while on the phone or preparing/reviewing patient accounts or prior authorization requirements.
Patient Access Specialist EmerusPatient Access SpecialistWest Oklahoma City (Oklahoma City), OKOur growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.
Patient Access Specialist Emerus Hospital Partners LLCPatient Access SpecialistMoore, OKMaintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records • Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships • The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital • Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff • Provide and obtain signatures on required forms and consents • Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle • Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system • Obtain insurance authorizations as required by individual insurance plans where applicable • Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion • Scan all registration and clinical documentation into the system and maintain all medical records • Assist with coordinating the transfer of patients to other hospitals when necessary • Respond to medical record requests from patients, physicians and hospitals • Maintain cash drawer according to policies • Maintain log of all patients, payments received, transfers and hospital admissions • Maintain visitor/vendor log. High School Diploma or GED, required 2 years of patient registration and insurance verification experience in a health care setting, preferred Emergency Department registration experience, strongly preferred Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required Basic understanding of medical terminology Excellent customer service Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred Position requires fluency in English; written and oral communication Fluency in both English & Spanish is a requirement in the El Paso Market Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date.
HB Coding Denials Integrity Specialist Advocate Health and Hospitals CorporationHB Coding Denials Integrity SpecialistOklahomaRemoteWorks collaboratively with coding leadership per their direction in reviewing records with focused diagnosis and procedure codes, including specific APCs, DRGs and OIG work plan targets to assure compliance in all areas of coding, which may give visibility into documentation that is driving codes. Expert knowledge and experience in ICD-10-CM/PCS and CPT coding systems, G-codes, HCPCS codes, Current Procedural Terminology (CPT), modifiers, and Ambulatory Patient Categories (APC), MS-DRGs (Diagnosis related groups).
Industrial Field Service Specialist Matthews International CorpIndustrial Field Service SpecialistOKMatthews Memorialization is a leader in the memorialization industry who is committed to helping customers grow their businesses and helping families move from grieving to remembrance by providing products of superior craftsmanship and revenue generating programs and services. Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see.