58 Results for

Customer Care Specialist Jobs in Des Moines, IA

Jobs

New!

Johnston, IA2 days ago

The ISG R3 (Region 3) Portuguese language support team provides front-line technical support/information/solutions to John Deere dealers and customers on Intelligent Solutions Group (ISG)product related inquiries, issues, and concerns to optimize customer satisfaction and retention. A few of the 80+ products supported by this support team: MyJohnDeere/Website-Dashboard, JDLink, Operations Center, Apex Farm Management, Stellar Support, Mobile Apps, GreenStar Displays, StarFire Receivers, JDLink Terminals, AutoTrac and machine guidance.

New!

West Des Moines, IA5 days ago

Who We Are: Through an exclusive network of 4,000 field associates, supported by 1,600 employees, Farm Bureau Financial Services helps protect livelihoods and futures by offering insurance products, investment products, and personalized financial planning for every stage of life. This role will develop and execute direct marketing content and multi-channel campaigns that connect with our agents, advisors, and customers, combining creativity, collaboration, and precision to ensure every communication reflects our brand and delivers measurable results.

New!

Des Moines, IA4 days ago

$2,027.42–$2,265.94

Prime Time Healthcare is seeking dynamic individuals like you to join our team in Des Moines, IA and make a real impact in patient care! Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc.

New!

Des Moines, IA4 days ago

$2,346.34–$2,622.38

Grimes, IA12 days ago

$21.38–$25.38 Per Hour

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.

Des Moines, Iowa13 days ago

$21.47–$26.44 Per Hour

Employees may be eligible to work remotely if they can provide photo verification of an appropriate at‑home setup, including required equipment, a quiet and secure workspace, and a reliable internet connection. Posting Window: We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received.

New!

Clive, IA2 days ago

$19–$26 Per Hour

For the benefit of our employees, customers, and anyone who interacts with Naturescape, we are proud to be a drug-free workplace and provide safe and healthy working conditions at all of our branches. Whether you're explaining the benefits of aeration or discussing tree care, your ability to communicate clearly and kindly ensures our clients are happy, informed, and confident in the services you provide.

Des Moines, Iowa14 days ago

Des Moines, IA30+ days ago

$15.75–$18.50 Per Hour

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Des Moines, IA26 days ago

Becoming part of the Decker family means becoming part of an award-winning company that also won the "Elite Fleet" award in 2026 and the "Iowa Motor Truck Association Image Campaign" 2 years in the row for community involvement, fundraisers and local donations and was a recipient of Hy-Vee’s “Transportation Supplier of the Year” Award. Planning available trucks to available freight focusing on optimizing capacity, improving fleet and company revenue goals, and customer satisfaction while aiding Driver retention.

West Des Moines, IA11 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Clive, IA19 days ago

$30,000–$45,000 Per Year

You will assist clients with policy changes, billing questions, coverage updates, and renewal supportwhile identifying opportunities to strengthen client protection through additional coverage conversations. This role is ideal for someone who enjoys helping people, staying organized, and building long-term client relationships.

Urbandale, IA30+ days ago

$20,000–$30,000 Per Year

Coordinate between sales, service, and agency leadership to ensure smooth handoffs. Previous experience in sales support, operations, customer service, or admin roles.

Johnston, IA9 days ago

Responsibilities:Provides front-line technical support/information/solutions to client dealers and customers on Intelligent Solutions Group (ISG)product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction within our case management system.

Des Moines, IA30+ days ago

In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._. _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.

Ankeny, IA28 days ago

Click the Apply button or visit our website: www.advanceservices.com. Assist customers and business partners via telephone and email.

Grimes, IA30+ days ago

$18–$28 Per Hour

Opportunity to earn more than just an hourly wage with monthly bonuses (extra $200 - $400 per month!). 2+ years of customer service experience required, with a strong preference for phone-based support or call center experience.

Des Moines, IA30+ days ago

Remote

$77,969–$116,835 Per Year

Process based, + Able to build forms and trainings in Canva, Snag-It, PowerPoint, Visio, Process Mapping, Excel for tracking and training results and resources, One-Note, SharePoint (Able to Be the Administrator), Teams Channels. + Functions as a “hands-on” supervisor, assisting in day-to-day operations and supervision of staff with adherence to the member outreach program.

Des Moines, IA30+ days ago

Full-time

We work with Academia, Audiologists, ENTs, Hearing Industry Manufacturers, Hearing Instrument Specialists, Hospitals, Manufacturer Representatives, Private Practices, and Retail Dispensaries. They are a leading provider of hearing solutions, known for offering cutting-edge products and top-tier customer service.

Des Moines, IA26 days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Des Moines, IA30+ days ago

$26.93–$40.98 Per Hour

This role plays a key part in CMS Stars initiatives, including but not limited to medication adherence, MTM (Medication Therapy Management), SUPD (Statin Use in Persons with Diabetes), and other targeted projects aimed at improving CMS Star Ratings. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.

WDM, IA30+ days ago

In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Pleasant Hill, IA9 days ago

$18–$22 Per Hour

Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.

Ankeny, IA19 days ago

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance.

Des Moines, IA30+ days ago

Remote

Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. You will interact regularly with Management and keep them informed of any concerns or issues regarding quality, connectivity, client concerns etc., that may inhibit Sharecare HDS performance or service expectations for customers. .  .

Des Moines, Iowa30+ days ago

Plans and participates in interdisciplinary quality assurance and/or research studies relevant to nutrition services to enhance patient outcomes, contribute to cost savings, and to impact length of stay (i.e. formula room QI, nutrition support audits, diet order audits, ICU International Survey). The Clinical Nutrition Specialist is responsible for assisting UnityPoint Health-Des Moines clients in achieving their best possible nutritional status through the application of a broad base of dietetic knowledge and experience.

Des Moines, Iowa21 days ago

$166,000–$210,000 Per Year

By accessing this link you can learn about the types of personal data we collect, how we use it, whether collection and processing is optional, sources of the personal data we process, how it is shared, where it is stored or transferred to, how long we keep it, and contact information for Incyte, Incyte’s data protection officer, and your supervisory authority (if applicable). Overview: Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity.

Des Moines, Iowa19 days ago

Remote

In this role, you will assist customers with questions, service requests, and general support while helping create a positive experience for every client. Skybound Getaways is looking for a motivated Entry-Level Customer Service Representative to join our remote team.

Des Moines, IA30+ days ago

Remote

Full-time

Initiated improvements, changes and updates to training content and delivery Strong knowledge of adult learning principles and instructional best practices . • Perform major training content updates (e.g., restructuring modules, correcting errors, updating terminology, revising instructional flow) in collaboration with instructional design staff.

Des Moines, Iowa30+ days ago

Directs play toward: a) normalization of the healthcare experience; b) building trusting and non-threatening relationships with patients and families; c) encourage normal growth and development; d) encourage a positive self-image; e) provide group and individual activities based on patient needs. Overview: The Child Life Specialist provides individual assessments and age-appropriate therapeutic interventions for patient and their families: interventions are designed to minimize stressors associated with the healthcare experience and foster individual patient and family strengths.

West Des Moines, Iowa30+ days ago

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).

West Des Moines, IA8 days ago

Full-time

Use FreshService daily for ticketing, asset management, service catalog, and knowledge base; contribute and maintain knowledge articles. This role is primarily onsite and hands‑on, supporting PC technology at clinic sites, with additional responsibility for phone‑based remote support and escalated ticket resolution.

Des Moines, IA30+ days ago

$21.50–$30.65 Per Hour

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. + Maintaining quality and providing an empathetic and supportive experience to the patient by controlling the patient conversation, educating the caller as they provide effective and efficient strategies and processes.

Des Moines, IA30+ days ago

$21.50–$30.65 Per Hour

Des Moines, IA30+ days ago

$30.55–$48.12 Per Hour

Demonstrated experience managing projects, prioritizing work in a fast-paced business environment, communicating effectively (verbal and written), providing high levels of customer service and working on a team. We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Des Moines, IA27 days ago

Full-time

The incumbent will also work closely with MTF staff to support TRICARE beneficiaries and provide non-clinical support for patient referrals and authorizations; outreach to network providers as necessary; and to facilitate the support of applicable TriWest departments for resolving network gaps, provider and contract concerns, customer service requests, and discharge coordination for patients from network and non-network facilities. • Performs on-site and virtual outreach activities for military installation community and beneficiary groups such as Family Readiness Groups, Retiree Associations, and Installation New-comers Orientation, and provides educational briefings on such matters as transferring TRICARE enrollment, PCM selection, and other interest areas for new people to the community.

West Des Moines, Iowa13 days ago

West Des Moines, IA20 days ago

Full-time

Define, track, and report on key performance indicators through dashboards and monitor daily and weekly workloads, monitor key volumes (e.g., calls, postings, payment plans) to adjust staffing or workflows to meet revenue-cycle targets. The Manager, Payments provides leadership and day-to-day oversight of the patient financial experience including customer service, payment posting and payment plans.

Des Moines, IA30+ days ago

$144,500–$175,100 Per Year

As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company. Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

Des Moines, IA30+ days ago

Remote

$144,500–$175,100 Per Year

West Des Moines, IA19 days ago

Full-time

New!

Des Moines, IA2 days ago

In this role, you will provide a premium level of service by assisting clients with inquiries, resolving concerns with care, and ensuring a seamless and elevated experience from start to finish. You will manage client requests, anticipate needs, and communicate with professionalism and discretion across multiple channels.

New!

Des Moines, IA2 days ago

You’ll manage incoming requests, stay on top of details, and ensure every client interaction is handled with care and professionalism. In this role, you’ll be the go-to person for assisting clients, answering questions, and helping resolve any issues that come up.

Des Moines, IA30+ days ago

Remote

Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.

Des Moines, IA25 days ago

Remote

Full-time

Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented. High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.

Des Moines, IA30+ days ago

$21.84–$33.23 Per Hour

3. Works in all phases of provider enrollment, re-enrollment and expirables management ensuring the timely and accurate enrollment (and recredentialing) of providers in commercial and government payers. We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Des Moines, IA30+ days ago

$15–$22.58 Per Hour

Des Moines, IA27 days ago

Remote

Full-time

Technical Skills: Proficient with key databases, including FoxPro, Claims Systems, Medical Management Systems, and Provider Data Management Systems; working knowledge of VA policies and procedures, current knowledge of claims, reimbursement methodology; healthcare or managed care experience. • Communicate clearly through both written and verbal forms of communication and follow up with various parties to ensure tasks are completed within the allotted timeline or issues are escalated appropriately.

Des Moines, IA29 days ago

Remote

Full-time

Working closely with Finance and Accounting personnel this position develops and implements processes that will address new types of accounting transactions to meet Government Contract Accounting Compliance requirements, analyzes cost accounting data through our Microsoft Excel based cost accounting model, and builds cost accounting reports for senior management using our PeopleSoft Financials system and nVision reporting tools. • Supports audits of cost accounting reports conducted by the Defense Contract Audit Agency (DCAA) and Defense Contract Management Agency (DCMA).by answering questions .

IA11 days ago

We're looking for a Farm Consultant to serve dairy and goat producers in Northeast Iowa, helping them boost efficiency and profitability through a combination of trusted advice, quality products, and team-based support. This is a role for someone who values relationships, thrives in the field, and takes pride in solving real-world problems.

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Customer Care Specialist Jobs in Des Moines, IA

Jobs

Customer Support Representative - Bilingual PortugueseEpitec, Inc

Direct Marketing SpecialistFarm Bureau Financial Services

Travel Nurse RN - Long-Term Acute Care - $2,027 to $2,266 per week in Des Moines, IAPrime Time Healthcare

Travel Nurse RN - Pediatric Intensive Care Unit - $2,346 to $2,622 per week in Des Moines, IAPrime Time Healthcare

Equipment Rental SpecialistSunbelt Rentals

Customer Experience Specialist 2 - Participant Contact Center (Hybrid for Training)Principal Financial Group

Lawn Care Technician / SpecialistNaturescape

Experience Specialist/Receptionist: Ingersoll Urgent CareUnityPoint Health

Representative, Customer Service - New Patient CareCardinal Health

Customer Service Representative - Load PlannerDecker Truck Line, Inc.

Customer Service RepresentativeU-Haul

Customer Service RepresentativeDouglas Nicodemus Farmers Insurance

Customer Service RepresentativeLezlie Boetel Insurance Agency, LLC

Customer Service RepresentativeIconma

Associate Customer Service RepresentativeHighmark Health

Customer Service RepresentativeAdvance Services

Customer Service RepresentativeGolden Rule Plumbing, Heating, Cooling & Electrical

Supervisor, Member Outreach / MCO Training Specialist (Remote)Molina Healthcare

Audiologist or Hearing Instrument SpecialistHearing Healthcare Recruiters, LLC

Spanish Bilingual Limited Service Customer Service RepresentativeMaximus

Pharmacy Government Stars SpecialistIntermountain Health

Retail Support SpecialistDSI Systems

Customer Service RepresentativeGerber Collision & Glass

Loan Sales Specialist - BilingualOneMain Financial

Lead ROI Medical Records Specialist - RemoteSharecare

Nutrition Specialist-Clinical Dietetics-MethodistUnityPoint Health

Oncology/Hematology Specialist, Des Moines, IAIncyte Corporation

Entry-Level Customer Service RepresentativeSkybound Getaways

Senior Training SpecialistTriWest Healthcare Alliance

Child Life Specialist-Blank Children'sUnityPoint Health

Full-time Visual SpecialistThe Container Store Inc.

Help Desk Specialist II (Full-Time)The Iowa Clinic

Reimbursement SpecialistCardinal Health

Bilingual Reimbursement SpecialistCardinal Health

Strategic Sourcing Specialist-IIntermountain Health

Field Support SpecialistTriWest Healthcare Alliance

Clinic Registration Specialist (Financial Advocate) - Pediatric Therapy - West Des MoinesUnityPoint Health

Manager - Payment and Customer Svc. - (Full-Time )The Iowa Clinic

Senior Therapeutic Area Specialist, Oncology- Des Moines, IABristol Myers Squibb

Senior Therapeutic Area Specialist, Hematology- Des Moines, IABristol Myers Squibb

Direct Marketing SpecialistFBL Financial Group, Inc and its Affiliated Companies

Virtual Travel Support SpecialistLees Dream Vacations

Client Development Travel SpecialistLees Dream Vacations

ROI Medical Records Specialist - RemoteSharecare

Accreditation SpecialistTriWest Healthcare Alliance

Provider Enrollment SpecialistIntermountain Health

Representative. II, Customer Service Order ProcessingCardinal Health

Provider Data SpecialistTriWest Healthcare Alliance

Contract Compliance SpecialistTriWest Healthcare Alliance

Dairy Specialist - help producers become more profitable!Continental Search & Outplacement, Inc.

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