p>Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including: • Caliber Collision, one of the nation's largest auto collision repair provider across 41 states • Caliber Auto Glass for glass repair and replacement • Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts • Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care.
Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to:
• Greeting and providing extraordinary customer service to internal and external customers • Monitoring work volume scheduled for the center and recommend load level requests when necessary • Coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.