Ponte Vedra Beach, FL30+ days ago
Manage communication across all channels (phone, email, SMS, chat, social media), demonstrating exceptional communication skills and the ability to effectively convey complex information and resolve issues with clarity, empathy, and professionalism. Provide expertise in troubleshooting and resolving complex issues related to DME (PAP + Alternative Sleep Apnea Therapy Equipment), serving as a resource for all Customer Service team members.