NewTravel Nurse RN - PCU - Progressive Care Unit - $1,844 per week Fusion Medical Staffing-NursingTravel Nurse RN - PCU - Progressive Care Unit - $1,844 per weekWilmington, NCAs a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. They assess and manage complex patient needs, administer medications and treatments, and collaborate with multidisciplinary teams to ensure safe, patient-centered care.
Multi-Line Representative - State Farm Agent Team Member Chase Ragsdale - State Farm AgentMulti-Line Representative - State Farm Agent Team MemberWalnut Cove, NCFull timeYou’re motivated by goals and growth , and you know how to turn needs-based conversations into confident buying decisions that truly help customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
NewTravel Nurse RN - PACU - Post Anesthesia Care - $2,018 per week Fusion Medical Staffing-NursingTravel Nurse RN - PACU - Post Anesthesia Care - $2,018 per weekRocky Mount, NCThis role involves assessing patient recovery, implementing post-operative care plans, administering treatments, collaborating with the surgical team, and coordinating care for discharging or transporting patients. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.
Customer Service Representative - # 26-17827 US Tech Solutions, Inc.Customer Service Representative - # 26-17827Charlotte, NC$15–$21 / hourNature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
NewTravel Nurse RN - PCU - Progressive Care Unit - $2,134 per week Fusion Medical Staffing-NursingTravel Nurse RN - PCU - Progressive Care Unit - $2,134 per weekFranklin, NCAs a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. They assess and manage complex patient needs, administer medications and treatments, and collaborate with multidisciplinary teams to ensure safe, patient-centered care.
Sales Representative GraybarSales RepresentativeCharlotte, North CarolinaLet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Our Sales Representatives develop relationships with a wide variety of customers, learn about exciting technology and products, and grow their career in sales.
NewTravel Nurse RN - PCU - Progressive Care Unit - $1,909 per week Fusion Medical Staffing-NursingTravel Nurse RN - PCU - Progressive Care Unit - $1,909 per weekGreensboro, NCAs a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. They assess and manage complex patient needs, administer medications and treatments, and collaborate with multidisciplinary teams to ensure safe, patient-centered care.
NewTravel Nurse RN - PCU - Progressive Care Unit - $1,581 per week Fusion Medical Staffing-NursingTravel Nurse RN - PCU - Progressive Care Unit - $1,581 per weekWinston-Salem, NCAs a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. They assess and manage complex patient needs, administer medications and treatments, and collaborate with multidisciplinary teams to ensure safe, patient-centered care.
NewTravel Nurse RN - PACU - Post Anesthesia Care - $1,523 per week Fusion Medical Staffing-NursingTravel Nurse RN - PACU - Post Anesthesia Care - $1,523 per weekWilmington, NCThis role involves assessing patient recovery, implementing post-operative care plans, administering treatments, collaborating with the surgical team, and coordinating care for discharging or transporting patients. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.
NewTravel Nurse RN - PACU - Post Anesthesia Care - $1,758 per week Fusion Medical Staffing-NursingTravel Nurse RN - PACU - Post Anesthesia Care - $1,758 per weekJacksonville, NCThis role involves assessing patient recovery, implementing post-operative care plans, administering treatments, collaborating with the surgical team, and coordinating care for discharging or transporting patients. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.
NewTravel Nurse RN - PACU - Post Anesthesia Care - $1,837 per week Fusion Medical Staffing-NursingTravel Nurse RN - PACU - Post Anesthesia Care - $1,837 per weekWinston-Salem, NCThis role involves assessing patient recovery, implementing post-operative care plans, administering treatments, collaborating with the surgical team, and coordinating care for discharging or transporting patients. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.
NewTravel Nurse RN - ICU - Intensive Care Unit - $1,869 per week Fusion Medical Staffing-NursingTravel Nurse RN - ICU - Intensive Care Unit - $1,869 per weekAsheville, NCThis role encompasses assessing and monitoring critically ill patients, operating life-support equipment, administering advanced treatments, and collaborating with multidisciplinary healthcare teams. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.
Retail Customer Experience Coordinator Part-Time Brier Creek TJ MaxxRetail Customer Experience Coordinator Part-Time Brier CreekRaleigh, NC$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Service Representative LKQ CorpCustomer Service RepresentativeRaleigh, NCHandle phone calls and emails from customers pertaining to price quotes for inbound inquiries, purchase quotes for vehicles considered for sale and various customer issues and inquiries. Results are defined and existing practices are used as guidelines for how to complete work activities; works closely with supervisor/manager who provides broad guidance and overall direction.
Retail Customer Experience Coordinator TJ MaxxRetail Customer Experience CoordinatorHendersonville, NC$14–$14.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Personal Lines Customer Service Representative Darden, Miranda and Associates InsPersonal Lines Customer Service RepresentativeFayetteville, North CarolinaResolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution. Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Personal Lines Customer Service Representative The Pegram AgencyPersonal Lines Customer Service RepresentativeHenderson, North CarolinaJob Description The Personal Lines CSR at The Pegram Agency Inc. is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Personal Lines Customer Service Representative Godwin Insurance AgencyPersonal Lines Customer Service RepresentativeGreensboro, North Carolina$30,000–$40,000 / yearJob Description The Personal Lines CSR at Godwin Insurance Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
NewPersonal & Commercial Lines Customer Service Representative Rankin Insurance GroupPersonal & Commercial Lines Customer Service RepresentativeHuntersville, North Carolina$12–$18 / hourJob Description The Personal & Commercial Lines CSR at Rankin Insurance Group is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Customer Service Representative Gerber Collision & GlassCustomer Service RepresentativeWinston-Salem, NC$15–$21 / hourPrepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.
Personal Lines Customer Service Representative The L. N. Davis CompanyPersonal Lines Customer Service RepresentativeWaynesville, North Carolina$18–$25 / hourDavis Company is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Commercial Lines Customer Service Representative Math Insurance ServiceCommercial Lines Customer Service RepresentativeAsheville, North CarolinaJob Description: The Commercial Lines CSR at Math Insurance Service is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Commercial Lines Customer Service Representative Piedmont Triad Insurance AgencyCommercial Lines Customer Service RepresentativeGreensboro, North Carolina$50,000–$65,000 / yearJob Description: The Commercial Lines CSR at Piedmont Triad Insurance is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Security Services Resource Representative Advocate Health and Hospitals CorporationSecurity Services Resource RepresentativeWake Forest, North Carolinaobject and move a minimum of 10 feet before contact with floor without apparent physical difficulty WORK ENVIRONMENT: Works a set schedule but may be called in to respond to staff shortages and emergencies Possible exposure to toxic chemicals or unpleasant odors Handles emergency and crisis situations Occasionally subject to irregular hours Walks in all weather conditions and on many different surfaces PHYSICAL REQUIREMENTS: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. SKILLS/QUALIFICATIONS: Ability to complete successful generic and department specific skills validation and competency training Ability to communicate professionally Ability to make independent decisions with little involvement of the supervisor Demonstrates problem-solving skills Ability to walk a distance of 2,500 feet (indoors, level surface) within 10 minutes without apparent physical difficulty Ability to ascend and descend four floors of stairs (86 steps) within 5 minutes without apparent physical difficulty Ability to lift a 100 lb.
Commercial Lines Customer Service Representative Rockingham Insurance AgencyCommercial Lines Customer Service RepresentativeEden, North CarolinaJob Description: The Commercial Lines CSR at Rockingham Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
TERRITORY SALES REPRESENTATIVE - Capital Equipment & Fleet Solutions Wheeler Material Handling (WMH)TERRITORY SALES REPRESENTATIVE - Capital Equipment & Fleet SolutionsCharlotte, NCYou have a valid driver's license & the ability to safely operate lift trucks for demos. Analyze customer fleets and present ROI-driven upgrade strategies.
["Customer Service Representative","Customer Service Representative"] TRG["Customer Service Representative","Customer Service Representative"]GreensboroThe Customer Service Representative is responsible for providing administrative support to the sales, repair, and shipping departments while ensuring accurate tracking of equipment, customer orders, repairs, and inventory. Enter and maintain accurate records for repairs, purchases, rentals, demos, service contracts, and drop shipments in the repair portal.
Rockstar Customer Service Representative – Inside Sales (Fast-Paced) MG3HVAC LLCRockstar Customer Service Representative – Inside Sales (Fast-Paced)Charlotte, NCFull timeWe’re looking for a fast-moving, detail-obsessed, sales-driven superstar to handle multiple calls at once, upsell our services, and keep operations running like clockwork using ServiceTitan. If you’re a driven, multitasking pro who loves talking to people, closing sales, and mastering software tools, you’ll feel right at home here.
NewCustomer Service Representative Hayward Industrial ProductsCustomer Service RepresentativeClemmons, North CarolinaHayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Hayward Flow Control products are used in water and wastewater treatment, chemical processing & transfer, chemical feed, aquatic/animal life support systems, mining, and many other industrial processing systems worldwide.
Customer Service Representative WESCO International IncCustomer Service RepresentativeRaleigh, NCThis amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.
NewCustomer Service Representative K & M TireCustomer Service RepresentativeHickory, NCFull timeThis position plays a key role in supporting daily customer operations, growing sales within existing accounts, and building strong relationships with both current and prospective customers. We have locations in:Hickory NCRaleigh NCGreenville NCRichmond VAWalterboro SC K&M Tire is seeking a motivated and customer-focused Sales Representative for our Hickory, North Carolina location.
Personal Lines Customer Service Representative Outer Banks Insurance AgencyPersonal Lines Customer Service RepresentativeKill Devil Hills, North Carolina$35,000–$45,000 / yearJob Description The Personal Lines CSR at Outer Banks Insurance Agency Inc. is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Personal & Commercial Lines Customer Service Representative CEA ProfessionalsPersonal & Commercial Lines Customer Service RepresentativeCharlotte, North Carolina$12–$15 / hourJob Description The Personal & Commercial Lines CSR at CEA Professional Services, is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Personal Lines Customer Services Representative Brown & Brown, INC.Personal Lines Customer Services RepresentativeGreensboro, NCHow You Will Contribute: Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters. Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing.
Personal & Commercial Lines Customer Service Representative E. L. Tillman & Associates dba Tillman Insurance AdvisorsPersonal & Commercial Lines Customer Service RepresentativeCharlotte, North Carolina$48,000–$60,000 / yearJob Description The Personal & Commercial Lines CSR at Tillman Insurance Advisors is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Personal & Commercial Lines Customer Service Representative Conaghan Insurance GroupPersonal & Commercial Lines Customer Service RepresentativeWake Forest, North CarolinaJob Description The Personal & Commercial Lines CSR at Conaghan Insurance Group is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Personal Lines Customer Service Representative / Agent Arens-WebbPersonal Lines Customer Service Representative / AgentWilson, North CarolinaJob Description The Personal Lines CSR at Arens-Webb Insurance is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Representative Sales REV Group IncRepresentative SalesNC$50,000–$85,000 / yearFOR THE RIGHT PERSON THIS REGIONAL SALES REPRESENTATIVE COULD BE LOCATED ANYWHERE IN THE EASTERN UNITED STATES: The Sales Representative will be responsible for sales growth, market expansion, and go to market strategies for American Emergency Vehicles customers and the dealer network. AEV is part of Terex Corporation, a global designer and manufacturer of specialized vehicles and equipment, including fire and emergency vehicles, waste and recycling equipment, RVs, and machinery supporting construction, utilities, and infrastructure.
["Seasonal Customer Service Representative","Seasonal Customer Service Representative"] RIGHT NOW HEATING & AIR CONDITIONING["Seasonal Customer Service Representative","Seasonal Customer Service Representative"]Caldwell$17–$20 / hourIn this role, you'll handle inbound and outbound customer communication, schedule service appointments, and coordinate closely with field teams to ensure a seamless customer experience. Right Now Heating, Air Conditioning, Plumbing & Electrical stands out—on the road with our iconic pink trucks and in the way we care for our people and our community.
Veterinary Sales Representative - US Pet Health - Asheville Elanco Animal Health IncVeterinary Sales Representative - US Pet Health - AshevilleAsheville, NCBuild Strong Customer Relationships: Establish and grow relationships with the entire veterinary hospital team-from veterinarians and practice managers to receptionists and kennel staff-by making daily calls, understanding their needs, and becoming a trusted advisor. Collaborate & Influence: Provide guidance and direction to distributor representatives and act as a key liaison with local veterinary medical associations to align efforts and represent Elanco at key meetings.
CLT: Customer Service Representative WyattWorks PlumbingCLT: Customer Service RepresentativeCharlotte, NCIf you're looking for a company where your work matters, your teammates feel like family, and you have room to grow, WyattWorks is the place for you. We work hard, have fun, support one another, and are passionate about creating an outstanding experience for both our customers and our team.
Onsite Outside Sales Representative-General Tool Sunbelt Rentals IncOnsite Outside Sales Representative-General ToolNewton, NC$40,000–$50,000 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
Customer Service Representative Allstate Insurance Agency - Dimetrius HatcherCustomer Service RepresentativeDurham, NCFull timeThe Personal Lines Producer at D. Hatcher & Associates, Allstate is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales. Actively prospect, round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs.
Contact Center Representative (Temp to Hire) Essential Utilities IncContact Center Representative (Temp to Hire)Cary, NCAqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. The role involves handling inbound customer calls in a fast‑paced, high-call-volume environment and resolving inquiries related to billing, collections, move‑in/move‑out requests, service outages, emergency situations, and water and wastewater quality concerns.
NewSales Representative — Educators & Coaches Welcome The Impact Insurance AgencySales Representative — Educators & Coaches WelcomeHubert, North CarolinaRemoteMany of our representatives come from education, coaching, or other service-focused professions and are seeking a role where they can continue making a difference while building long-term professional growth. Many of our leaders started in education or other people-focused careers and found a role where their ability to support others is central and where their effort directly translates into results.
NewWelcome Desk Receptionist Pitt Community CollegeWelcome Desk ReceptionistNC$33,715–$42,144 / yearThe work environment is fast-paced and customer-service focused, requiring the ability to manage multiple priorities, respond to routine and unexpected inquiries, and maintain professionalism while supporting a diverse campus community. Physical Demands: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position: Primarily performs sedentary work in an office or reception setting.
Customer Service Representative The Glass Guru of ApexCustomer Service RepresentativeApex, NCPart timeAs the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to: Answer inbound phone calls promptly during business hours. *Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.
Customer Service Representative Verdesian BrandCustomer Service RepresentativeCary, North CarolinaCoordinate logistics with public warehouses and manufacturing sites which includes coordinating daily shipping with Third Party Logistics Provider, printing bill of lading, and sending shipment releases to warehouses and/or manufacturing sites. Acting as the primary liaison between Verdesian and its customers, this role oversees the entire order management process—from order receipt and entry to inventory or production coordination, shipment, tracking, delivery, and invoicing.
Customer Service Representative - State Farm Agent Team Member Lisa Johnson - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberWallace, NCFull timeService can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
New Business Development Account Representative Airgas IncNew Business Development Account RepresentativeCharlotte, NCThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Keeps current with industry insights, current Airgas product mixes, and stays informed of market trends by gathering current relevant marketplace intelligence including information on pricing, products, new products, delivery schedules, and merchandising techniques.