We are looking for a Service Customer Care Representative who enjoys helping others, creating positive experiences, and making each guest feel valued. Downers Grove, IL 30+ days ago
Named by Newsweek as One of Americas Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. Were a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
The incumbent maintains frequent contact with management and personnel in customer care, labs, project managers and technical sales to obtain information and status updates in an effort to meet or exceed customer expectations. Accountable for accurate account setup and responsible for setting up programs and testing information in the laboratory information management system (LIMS) / CRM / ECN /myMXNS and any other system set ups critical to customer management.
The Customer Care Representative is instrumental in enhancing the customer experience by providing high-quality service at every interaction and ensuring customer concerns are being handled appropriately while working in a dynamic, fast-paced environment. Experience working in a fast-paced environment with demonstrated ability to manage multiple competing tasks, and ability to complete all work accurately and in a timely manner.
Elk Grove Village, IL Today
strong>Summary: The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally.
li>Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues. As a customer service representative with us the minimum responsibilities are:
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Holiday/PTO Requirements: As a 24-hour call center operation, we will treat holidays as normal working business days, unless you have been approved for time off.
Hoffman Estates, IL 30+ days ago
We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Warrenville, IL 30+ days ago
Triage calls for the EEH System Walk in Clinics and Immediate Care locations, including analyzing caller's needs while providing such information as hours, locations, services available per location, price estimates, and insurance guidance as well as escalating emergency concerns. Benefits:
Career Pathways to Promote Professional Growth and Development Various Medical, Dental, and Vision options Tuition Reimbursement Free Parking at designated locations Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off Community Involvement Opportunities.
Triage calls for the EEH System Walk in Clinics and Immediate Care locations, including analyzing caller's needs while providing such information as hours, locations, services available per location, price estimates, and insurance guidance as well as escalating emergency concerns. Benefits:
Career Pathways to Promote Professional Growth and Development Various Medical, Dental, and Vision options Tuition Reimbursement Free Parking at designated locations Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off Community Involvement Opportunities.
li>Must remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.
Warrenville, IL 30+ days ago
p>Celebrating 100 years in 2024, Plymouth Tube Company is a 5th-generation family-owned manufacturer of Structural Steel Tubing & Engineered Shapes/Metal Extrusions serving a wide variety of OEM customers in Aerospace, Space, Power Generation, and Heavy Equipment. This role requires developing an in-depth knowledge of company products and programs while building strong working relationships through timely and accurate day-to-day order fulfillment, involvement with pricing administration, and other customer-related activities.
Northbrook, IL 30+ days ago
Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.
Hoffman Estates, IL 8 days ago
p>Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
p>Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. Advanced Home Care promotes advancement and rewards our employees based on individual performance and merit.
Maple Park, Illinois 30+ days ago
As a rapidly growing leader in the local home improvement industry, we are expanding our team to meet the increasing demand for our expert craftsmanship and reliable service.
We believe that home improvement should be a seamless, personal experience, which is why we treat every project as if it were our own. Armed with determination, know-how, and a desire for the industry to be of a higher caliber, NextWave Exteriors is the home improvement contractor residents of nearby Maple Park, Illinois and all over the Chicagoland region trust for five-star service and results.
Downers Grove, IL 30+ days ago
The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
Rolling Meadows, Illinois 11 days ago
Brands and retailers require more strategic thinking on the shopper experience, higher levels of innovation, a more effective process for managing customer-specific requirements, access to a broader array of manufactured solutions, and the capability to orchestrate a broader and more complex supply chain. The actual base salary depends on various factors and could be above or below the range depending on the applicant's qualifications, years of relevant experience, specific skills, level of education, business needs, and market demand.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction.
Naperville, IL 30+ days ago
PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. 1 year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.
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Elk Grove Village, IL 30+ days ago
What You'll Do Day-to-Day Work across multiple computer systems to register patients efficiently Answer phones and gather information quickly and accurately Assist patients who may be ill, anxious, or confused Navigate diverse insurance plans and coverage details (with training!) You'll: Help patients navigate the registration process Answer questions with confidence, clarity, and compassion Gather accurate information quickly in a fast-paced environment Build trust with patients during moments when they may be scared, confused, or overwhelmed No healthcare background?
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Western, Washington 19 days ago
p style="text-align:inherit"/>That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company. Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!.
Elgin, Illinois 30+ days ago
p>The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations to job sites according to customer requests and expectations while using the most efficient and cost-effective processes possible. Advises customer of any potential issues/concerns regarding product order such as load limits, scheduling conflicts, vehicle weight limitations, etc.
p>Physical Requirements: • Extensive radio and phone communication • Extended periods of sitting in chair, occasional standing, bending, kneeling, stoop, kneel, crouch or crawl • Frequent use of fingers, wrists, and hands to enter data using a keyboard • Occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Also makes note of any special or unusual customer requests • Suggests value-added products to customers to enhance product performance based on the nature of the customer's job • Enters the customer order timely, accurately, and completely into the dispatch system • Advises customer of any potential issues/concerns regarding product order such as load limits, scheduling conflicts, vehicle weight limitations, etc.
Hoffman Estates, IL 3 days ago
p style="font-size:9pt;line-height:108%;margin:0pt 0pt 8pt">What We Offer: As a full-time associate, you will be eligible for full comprehensive benefits including your choice of multiple medical plans, dental, vision, life insurance, short-term and long-term disability, legal, identity theft, and pet insurance.
Skills & Qualifications:
Associate’s degree or higher in Business or a related field, or equivalent experience in an administrative capacity.
li>Be proficient in the use of the following department resources: MS OneNote, MS Outlook, MS Teams, CSC Phone Directory, Enghouse Touchpoint, Giving App, Help Desk Plus, Recurring Engine, and shared files containing other department and client policies, procedures, and documentation. Be the primary customer contact and advocate for incoming calls to six main MBI phone lines: Local MBI, Toll Free MBI, Moody Radio, Moody Audio, Donor Resource Management's, and Planned Giving's external numbers.
Maple Park, IL 30+ days ago
As a rapidly growing leader in the local home improvement industry, we are expanding our team to meet the increasing demand for our expert craftsmanship and reliable service. Whether you are looking to lower your energy bills or give your exterior a complete makeover, we are here to bring your vision to life with durable products and a level of care only a family-run team can provide.
We are hiring new team members who have a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens. We are looking for team members who want to be involved in the lives of others to help them plan against the financial impact that occurs when the unexpected happens.
Chicago, Illinois 5 days ago