Front Desk Representative ObjectWin TechnologyFront Desk RepresentativeSunrise, FLGreet and help patients by scheduling appointments, maintaining patient records, and answering telephone calls and inquiries. • Verify online or call insurance companies or primary care physicians to obtain benefit information and confirm authorization and referrals prior to visit.
Service BDC Representative LAcarGUYService BDC RepresentativeHollywood, FloridaYour role will focus on driving service business through proactive communication and persuasive follow-up: Proactively reach out to customers to schedule and confirm service appointments. As we continue to grow, we are seeking a motivated, persuasive, and customer-focused Service BDC Representative to join our Service Center team.
Clinical Business Operations Representative 3 University of MiamiClinical Business Operations Representative 3Miami, FLUHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. The incumbent performs general administrative and receptionist functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patient care and records.
Clinical Business Operations Representative 2 (H) Hybrid University of MiamiClinical Business Operations Representative 2 (H) HybridMiami, FLAccurately records all data and maintains necessary records or files for future new patient appointment, relating to clinical care received via main fax machine, distribution of incoming faxes and mail. Clinical Business Operations Representative 2. The University of Miami/UHealth department of Neurology has an exciting opportunity for a Full Time Clinical Business Operations Representative 2 to work in the UHealth Medical Campus.
Customer Service Supervisor SkyserviceCustomer Service SupervisorOpa-Locka, FLAlways lead by example, understand and ensure compliance with all relevant internal and client rules, regulations and procedures and perform all duties accordingly, while giving primary consideration to personal safety for coworkers and custo mers. If you wish to advance your career and be part of team committed to reaching further and aiming higher in Business Aviation, the Skyservice family of companies is the team for you.
NewCustomer Service Rep(09456) Domino's Pizza IncCustomer Service Rep(09456)Florida, FLTeam Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Customer Service Rep(04932) Domino's Pizza IncCustomer Service Rep(04932)Florida, FLTeam Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
NewCustomer Service Rep(04938) Domino's Pizza IncCustomer Service Rep(04938)Florida, FLTeam Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
HEALTH SERVICES REPRESENTATIVE - 64082286 Government of FloridaHEALTH SERVICES REPRESENTATIVE - 64082286MIAMI, FL$38,000–$40,000 / yearThe State's total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions. Duties also include administering culturally and linguistically appropriate questionnaires to support epidemiologic data analysis and building partnerships with Head Start programs in high-risk areas to expand screening for children under 6 years of age.
INSURANCE VERIFICATION REPRESENTATIVE Care Resource Community Health CenterINSURANCE VERIFICATION REPRESENTATIVEMiami, FLPart timeThe Insurance Verification Representative (IVR) is responsible for assisting all Client Service Specialists in processing insurance eligibility for all Care Resource patients, including Medical, Behavioral Health and Dental prior to scheduling appointments. Provides accurate information by identifying and alerting appropriate front desk support staff about patients’ financial responsibility, to effectively collect owed money at the time of check in, including past due balances.
NewMember Services Representative (Healthcare) DOCTORS HEALTHCARE PLANS, INC.Member Services Representative (Healthcare)Coral Gables, FLAs a Member Services Representative , you’ll help members understand their healthcare benefits, access care, and feel confident knowing someone is there to support them. • Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients.
Patient Services Representative Northwest Center for Infertility and RepPatient Services RepresentativeMiami, FLPart timeWhether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients , the lives we help bring into the world , and the culture of excellence we foster across our organization .
Veterinary Receptionist / Client Service Representative Royal VetVeterinary Receptionist / Client Service RepresentativeMiami, FloridaBe part of the solution: Play a key role in delivering exceptional veterinary care, while also playing part in reshaping the future of the industry for both vets and pets. Manage all administrative work, including: scheduling of appointments, coordinating follow ups and sending reminders, preparing exam rooms, and taking/recording of payments.
Patient Services Representative (Bilingual-Spanish Speaking) Northwest Center for Infertility and RepPatient Services Representative (Bilingual-Spanish Speaking)Hollywood, FLPart timeWhether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients , the lives we help bring into the world , and the culture of excellence we foster across our organization .
Pharmacy Technician Associate Representative, Inbound Call - Accredo Specialty Pharmacy - Remote, OH, FL & IN CarePathRx Holding Company LLCPharmacy Technician Associate Representative, Inbound Call - Accredo Specialty Pharmacy - Remote, OH, FL & INFLRemote$17.75–$25 / hourWhat you'll do: Answer and triage inbound calls from patients, providers, pharmacies, contact center representatives, and internal teams by verifying caller details, assessing needs, and determining the appropriate resolution, transfer, or escalation path. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Clinical Business Operations Representative 2 University of MiamiClinical Business Operations Representative 2Miami, FLClinical Business Operations Representative 2. The University of Miami/UHealth department of Neurology has an exciting opportunity for a Full Time Clinical Business Operations Representative 2 to work at the UHealth Medical Campus. The incumbent performs general administrative and receptionist functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patient care and records.
Clinical Business Operations Representative 3 (H) University of MiamiClinical Business Operations Representative 3 (H)Miami, FLAccurately records all data and maintains necessary records or files for future new patient appointments in BOX, relating to clinical care received via main fax machine, distribution of incoming faxes and mail. Clinical Business Operations Representative 3. The University of Miami/UHealth department of Neurology has an exciting opportunity for a Full Time Clinical Business Operations Representative 3 to work at the UHealth Medical Campus.
Patient Access Representative University of MiamiPatient Access RepresentativeMiami, FLIdentify and collect patient's self-pay responsibility including co-pays, deductibles, co-insurances, self- pay discount rates, global packages, and previous outstanding balances for both technical and professional components in POS 11 and 22 clinics thereby playing a key role in reducing AR, Bad Debt, and Collection Costs by collecting patient's financial responsibility upfront. Computer literate and ability to use multiple systems and acquire proficiency in the following electronic systems: UChart Cadence/Prelude/Enterprise Billing, Passport HealthWorks Compliance Checker, Availity, RIS-PACS, CaneCare, UMCare, Intellidose, MCSL, Experian and all online verification systems used by contracted payors.
Patient Registration Representative University of Miami Miller School of MedicinePatient Registration RepresentativeDeerfield Beach, FLIdentify and collect patient's self-pay responsibility including co-pays, deductibles, co-insurances, self- pay discount rates, global packages, and previous outstanding balances for both technical and professional components in POS 11 and 22 clinics thereby playing a key role in reducing AR, Bad Debt, and Collection Costs by collecting patient's financial responsibility upfront. Computer literate and ability to use multiple systems and acquire proficiency in the following electronic systems: UChart Cadence/Prelude/Enterprise Billing, Passport HealthWorks Compliance Checker, Availity, RIS-PACS, CaneCare, UMCare, Intellidose, MCSL, Experian and all online verification systems used by contracted payors.
Claims Customer Service Rep Total Warranty Services IncClaims Customer Service RepFLBilingual Claims Customer Service Representatives are responsible for the adjudication of a variety of claims submitted over the phone and online including, but not limited to, Tire & Wheel repairs, Pre-Paid Maintenance services, and Key replacement. The position requires the CSR to be adept at utilizing a computer database, handling several ongoing cases simultaneously and seeing a claim filed to completion while offering efficient solutions to a variety of cases that are presented.
Solution Center Representative City of DoralSolution Center RepresentativeDoral, FL$39,160.44–$58,740.66 / yearUpon approval of the Department Head, a full?time employee may, upon request, be granted up to three (3) working days of leave with pay in the unfortunate event of a death in his or her immediate family, or up to five (5) working days of leave with pay to attend the funeral or memorial services of an immediate family member outside the State of Florida. The employees immediate family shall be defined as the employees spouse, father, mother, step-parents, natural, step and adopted children, brother, sister, father-in-law, mother-in-law, grandparents, brother-in-law and sister-in-law, grandparents-in-law, registered domestic partner, and child of a registered domestic partner.
Patient Services Representative - Miami, FL Sparta NetworkingPatient Services Representative - Miami, FLMiami, FLThis person will help create a positive patient experience by answering phones, scheduling appointments, assisting with patient questions, and supporting treatment plan coordination and financial arrangements. Sparta Networking is hiring for our client in Miami, FL for a Patient Service Representative to join a busy clinical team in a patient-focused dental office.
REMOTE SALES REPRESENTATIVE (Virtual Healthcare Services) CompassionMDREMOTE SALES REPRESENTATIVE (Virtual Healthcare Services)Miami, FLRemote$700–$2,000Our model gives people 24/7 access to board-certified doctors, virtual urgent care, mental health consultations, medical guidance, and other valuable health services at predictable, transparent pricing. We are expanding across the United States and are seeking motivated Sales Representatives who can introduce our direct virtual care programs to consumers and to organizations of all sizes.
NewInbound Sales Representative Nuvia MSO LLCInbound Sales Representativefort lauderdale, FL$150,000–$200,000 / yearPart timeNuvia's 50,000+ 5-star Google reviews, make it an ideal career for any hard working sales professionals who enjoys helping patients decide to make a life-changing decision and also make a top tier income. Overcoming Objections: Address common concerns or obstacles that may prevent patients from booking or attending consultations, such as scheduling conflicts, finances, or fear of dental treatments, and work to resolve them during conversations.
EMPLOYMENT SECURITY REPRESENTATIVE II - 40044101 Government of FloridaEMPLOYMENT SECURITY REPRESENTATIVE II - 40044101FORT LAUDERDALE, FLBroward County is a popular tourist destination and yachting capital of the world due to its semi-tropical climate, highlighted by more than 3,000 hours of sunshine, its beaches and year-round ocean breezes, waterways, and cultural offerings alongside its upscale restaurants, nightclubs, boutiques, and luxury hotels. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.
HRSS Representative - HR Hub Houston Methodist HospitalHRSS Representative - HR HubFLAt Houston Methodist, the Human Resources Shared Services (HRSS) representative will provide Tier 1 support to Houston Methodist employees who have inquiries in matters such as Human Resources, absence, benefits, payroll, and compensation. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities.
Specialty Representative Gastroenterology- Miami FL AbbVie IncSpecialty Representative Gastroenterology- Miami FLMiami, FLContinuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations.
Insurance Verification Representative - Uhealth Solé Mia University Of Miami Miller School Of MedicineInsurance Verification Representative - Uhealth Solé MiaNorth Miami, FLThe individual in this position is part of the Central Insurance Verification (CIV) department and will be responsible for supporting functions that assist in creating and driving a culture of empathy, service excellence and delivery of patient centered care that impacts the patient experience across the UHealth System. Our expert team of physicians and staff will represent a wide range of specialties, including NCI-designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation.
Insurance Verification Representative - Remote (Tri-County Area) University of MiamiInsurance Verification Representative - Remote (Tri-County Area)Medley, FLRemoteUHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. Submits all necessary documentation required to process authorization request 2. Obtains authorization for both facility and provider for POS 22 and POS 19 clinics and provider only for POS 11 clinic locations\.
Clinical Business Operations Representative 1 University of MiamiClinical Business Operations Representative 1Miami, FLUHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. The incumbent in this position performs general administrative and receptionist functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patient-care and records.
Healthcare Inside Sales Representative Skilled Wound CareHealthcare Inside Sales RepresentativeMiami, FLRemote$25–$29 / hourSkilled Wound Care, a leading national surgical physician group servicing nursing homes for wound care, ostomy care, and minor skincare, is looking for an Inside Sales Representative to join our amazing group! Skilled Wound Care will ask all candidates to perform pre-employment confidential DiSC testing and appropriate relevant skills testing prior to hiring.
INSURANCE VERIFICATION REPRESENTATIVE Care Resource Community Health Centers, Inc.INSURANCE VERIFICATION REPRESENTATIVEMiami, FLThe Insurance Verification Representative (IVR) is responsible for assisting all Client Service Specialists in processing insurance eligibility for all Care Resource patients, including Medical, Behavioral Health and Dental prior to scheduling appointments. Provides accurate information by identifying and alerting appropriate front desk support staff about patients' financial responsibility, to effectively collect owed money at the time of check in, including past due balances.
Insurance Verification Representative Care Resource Community Health Centers, Inc.Insurance Verification RepresentativeMiami, FLThe Insurance Verification Representative (IVR) is responsible for assisting all Client Service Specialists in processing insurance eligibility for all Care Resource patients, including Medical, Behavioral Health and Dental prior to scheduling appointments. Provides accurate information by identifying and alerting appropriate front desk support staff about patients' financial responsibility, to effectively collect owed money at the time of check in, including past due balances.
Sales Development Representative Modernizing Medicine IncSales Development RepresentativeBoca Raton, FLGenerous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: Consistently ranked as a Top Place to Work.
Sales Development Representative ModMedSales Development RepresentativeBoca Raton, FloridaGenerous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning , Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: Consistently ranked as a Top Place to Work .
NewCollege Financial Representative, Internship Program Northwestern MutualCollege Financial Representative, Internship ProgramFt Lauderdale, Florida$500–$1,000 / yearInternOur college financial representatives, who come from varying academic backgrounds and experiences, begin to build a financial planning practice while engaging local and nationwide experts, exclusive financial products, and the support of a Fortune 500 company. Overview: College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up.
Sales Representative / Community Marketer Physical 4 U IncSales Representative / Community MarketerMiami, FLFull timeThe ideal candidate will have experience in healthcare marketing, business development, or community outreach, with a passion for helping patients and families access the care they need. We are seeking a motivated Sales Representative / Community Marketer to expand our agency’s reach, strengthen referral relationships, and support business growth.
Patient Access Representative- Uhealth Solé Mia University of MiamiPatient Access Representative- Uhealth Solé MiaNorth Miami, FLIdentify and collect patient's self-pay responsibility including co-pays, deductibles, co-insurances, self- pay discount rates, global packages, and previous outstanding balances for both technical and professional components in POS 11 and 22 clinics thereby playing a key role in reducing AR, Bad Debt, and Collection Costs by collecting patient's financial responsibility upfront. Computer literate and ability to use multiple systems and acquire proficiency in the following electronic systems: UChart Cadence/Prelude/Enterprise Billing, Passport HealthWorks Compliance Checker, Availity, RIS-PACS, CaneCare, UMCare, Intellidose, MCSL, Experian and all online verification systems used by contracted payors.
Territory Manager, Medical Sales Representative Fort Lauderdale PARTSSOURCE, INC.Territory Manager, Medical Sales Representative Fort LauderdaleFort Lauderdale, FL$50,000–$60,000 / yearIn this role, you will be responsible for developing new business, managing and growing existing accounts, building relationships with key decision-makers at hospitals and surgery centers, and presenting Revanix''s industry-leading biomedical repair solutions. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.
Sales Representative with Athletic Background Barish Financial - Northwestern MutualSales Representative with Athletic BackgroundBoca Raton, FLFull timePassionate about: Helping others professionally and within the community; serving on the board of Florida Atlantic University; educating and empowering the Spanish community on financial options and financial freedom; prioritizing wellness through breathwork, sauna, and cold plunges; enjoying soccer (especially Real Madrid), tennis, and pickleball; married with two children. Passionate about: Spending time with family and his girlfriend, Lia; staying active through pickleball; traveling locally and internationally; exploring new restaurants; spending time on or near the water; catching up on the latest TV series; training for the Lunar New Year Half Marathon in Biscayne Bay; watching Florida Panthers hockey, Miami Heat basketball, and playoff football.
B2B Sales Representative South Miami Business FirmB2B Sales RepresentativeMiami, FLThis B2B Sales Representative role is your opportunity to step into the exciting world of business sales, where you'll build valuable experience managing business relationships, identifying client needs, and offering tailored AT&T solutions. As a B2B Sales Representative, you’ll play a key role in helping businesses stay connected and competitive through advanced wireless and internet services.
Sr Specialty Representative - Respiratory Biologics- Fort Lauderdale, FL Amgen IncSr Specialty Representative - Respiratory Biologics- Fort Lauderdale, FLFort Lauderdale, FL$118,091–$159,771 / yearIn addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. Preferred Qualifications: Three or more years of sales experience within pharmaceutical, biotech or medical device industry Product or hospital sales experience in the areas of oncology, nephrology, dermatology, rheumatology, inflammation, cardiology, neurology, endocrinology, hepatology, gastroenterology or infectious diseases; and the diseases and treatments involved with these specialties.
Global Health Representative (Full Time, Days) Nicklaus Children's HospitalGlobal Health Representative (Full Time, Days)Miami, FLOversees the entire patient journey for international patients, coordinating all aspects of care from admission to discharge, ensuring timely access, continuity of care, and seamless interaction between medical teams, patients, and external partners. Collaborates with physicians, hospital staff, international insurance providers, and third-party administrators to develop comprehensive medical plans of care, ensuring culturally sensitive and individualized services that meet patient needs.
NewTeleSales Representative -Remote InsuraTecTeleSales Representative -RemoteFort Lauderdale, FLRemoteAs a TeleSales Representative, you’ll play an important role in helping clients secure their financial future through personalized life insurance solutions. If you’re excited about sales, motivated by success, and passionate about helping clients protect their financial future, we’d love to hear from you.
Utilization Management Representative I Elevance Health IncUtilization Management Representative IMiami, FLAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Account Sales Representative Natera IncAccount Sales RepresentativeHollywood, FL$90,000–$100,000 / yearThe compensation package listed is for 1st year OTE, which are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
Registration Representative United Surgical Partners International IncRegistration RepresentativeMiami, FLThe Front Desk Clerk interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in the system; Answer incoming phone calls. Greet patients, check in patients, Filing, answering phones, provides back up support for business office.
Technical Support Representative I (Remote), Temp to Hire HM Electronics, Inc.Technical Support Representative I (Remote), Temp to HireFLRemote$19–$21 / hourCandidates must be willing to work a flexible 40-hour work week, and reside in one of the following states: Arizona, Florida, Texas, Missouri, California. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Technical Support Representative I (Remote), 12-Week Temp HM Electronics, Inc.Technical Support Representative I (Remote), 12-Week TempFLRemote$19–$21 / hourCandidates must be willing to work a flexible 40-hour work week, and reside in one of the following states: Arizona, Florida, Texas, Missouri, California. What you will need to succeed in this position: Prior customer service and/or troubleshooting experience in a call center or office environment is preferred (minimum of 12 months).
Technical Support Representative I (Remote) HM Electronics, Inc.Technical Support Representative I (Remote)FLRemote$19–$21 / hourCandidates must be willing to work a flexible 40-hour work week, and reside in one of the following states: Arizona, Florida, Texas, Missouri, California. What you will need to succeed in this position: Prior customer service and/or troubleshooting experience in a call center or office environment is preferred (minimum of 12 months).