167 Results for

Customer Care Representative Jobs in Baltimore, MD

Jobs

Baltimore, MD28 days ago

$50,000–$75,000 Per Year
Full-time
Employee

You will be responsible for helping customers by providing product and service information and resolving technical issues. • Develop and maintain a knowledge base of the evolving products and services.

New!

Greenbelt, MD1 day ago

$38,816–$38,816 Per Year

See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. A Day in the Life of the Direct Sales Representative - $2,500 Sign-On Bonus:Obtain new customers in a residential environment through professional, face-to-face interaction with residents, property management groups, and other referral sources.

New!

Beltsville, MD1 day ago

$38,779–$38,779 Per Year

See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. A Day in the Life of the Direct Sales Representative- Residential:Obtain new customers in a residential environment through professional, face-to-face interaction with residents, property management groups, and other referral sources.

New!

Silver Spring, MD1 day ago

The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

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Arlington, VA1 day ago

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Washington, DC1 day ago

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Arlington, VA1 day ago

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Arlington, VA3 days ago

Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers.

Baltimore, MD10 days ago

Medline serves as the main interface for many of the most commonly used healthcare products and services for our valued customers so they can care for their patients and staff in various segments; K-12, colleges, universities, emergency management, EMS, medical examiner offices, prisons, department of health, and board of commissioners offices. Bachelor’s degree and at least 3 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience.

BALTIMORE, MD30+ days ago

$16–$16

We provide customer and client support through a specialized energy efficiency team using call center technology, web chat, and established business processes within a paperless environment. As a Customer Service Representative, team members perform in a variety of areas focused on delivering customer experience within our clients' commercial energy business.

Annapolis, MD30+ days ago

$15.75–$18.50 Per Hour

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Bethesda, Maryland30+ days ago

$23.24–$33.44 Per Hour

Responsibilities: The Customer Care Representative delivers support and assistance to business and consumer customers calling about Online Banking, Mobile Banking, VISA debit cards, Consumer Lending and limited Deposit Services providing them with consistent outstanding customer service, accurate information and timely response to promote customer satisfaction and retention. Also handles incoming calls from Branch employees needing assistance to execute some debit card and online banking processes in support of customer service.

Annapolis, MD30+ days ago

$17.50–$26 Per Hour

PBO Customer Service Representatives explain insurance and self-pay liability and assist customers in finding solutions to pay their balances by: collecting money over the phone, establishing payment plans, acting as a liaison for accounts in bad debt and determining eligibility for state/local programs including Luminis Health medical financial assistance programs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: The PBO Customer Service Representative is responsible providing exceptional customer service to customers while resolving billing concerns and self-pay collections while adhering to compliance with policies and regulations.

Rockville, Maryland14 days ago

$17.40–$21.80 Per Hour

Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.

Owings Mills, MD30+ days ago

$20–$25 Per Hour

At Honest Abe Home Services, we take pride in delivering top-quality plumbing and HVAC services with honesty, professionalism, and a strong focus on customer satisfaction. You’ll be the friendly voice our customers hear when they call and the organizational backbone supporting daily office operations.

Arlington, VA30+ days ago

Driven by a desire to build relationships, Customer Service Representatives naturally excel at connecting with residents and providing superior service to ensure that we deliver the best in apartment living. Passion for providing exceptional customer experiences and embodying our core customer service elements of: CARING – Demonstrated passion for caring about customers and co-workers alike.

Rockville, MD30+ days ago

$17.40–$21.80 Per Hour

UNAVAILABLE, DC30+ days ago

$22–$24 Per Hour

Ensure new residents have a seamless move-in experience by conveying important information and requirements to resident ahead of move-in day in accordance with JBG SMITH policies, completing pre move-in inspections of apartment homes to address any deficiencies prior to move-in, coordinating reservation of loading dock and freight elevator, assisting resident as needed with setup of utilities, renter’s insurance, and Internet access. Ensure residents moving out have seamless experience departing the community by arranging pre move-out inspections with service team, coordinating reservation of loading dock and freight elevator, assisting resident as needed with transferring utilities back to building’s name.

Largo, MD17 days ago

$38,000–$42,000 Per Year

Welcome to Allstate Insurance: Adkins Insurance Group, where we believe in protecting what matters most and providing unparalleled support to our community in Largo, Maryland. We're looking for a bright, friendly, and dedicated Insurance Customer Service Representative to join our close-knit team.

Clarksville, MD14 days ago

Employee Polygraph Protection Act (EPPA):https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf. Greet customers in a friendly manner and listen to their requirements in order to match their vehicle needs with one in current inventory.

Baltimore, Maryland30+ days ago

Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. Job Description: As a Remote Customer Service Representative, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home.

Washington, Washington, DC10 days ago

$20.05–$28.26 Per Hour

We provide full banking services for our commercial clients, including new account setup and maintenance, cash management products, and in-person assisted and automated transaction services. Resolves basic service issues by maintaining a developed working knowledge of basic bank products and services while referring more complex requests to appropriate colleagues or departments.

Annapolis, MD30+ days ago

Adheres to the compliance policies of the department and organization (i.e. timely arrivals, minimal absences, appropriate attire, readiness for work, adherence to the department working schedule, follows AAMC policies regarding personal electronic devices, and other policies, as outlined by the organization). Demonstrate ability to apply technical knowledge in multiple systems, including but not limited to Epic-based applications, administrative applications (i.e. Outlook, AAMC Intranet, Compass, etc.), and necessary online applications.

New!

Glen Burnie, Maryland4 days ago

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

Aberdeen, MD24 days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Timonium, MD30+ days ago

Full-time

This will ensure that the client is kept informed of their scheduled time frames for service, as well as following through to ensure that the client has received the best service, applicable to their needs. Must demonstrate the ability to use basic computer skills, with the willingness and ability to learn new computer software programs, including (but not limited to) email systems, spreadsheets, etc.

Middle River, MD30+ days ago

The Customer Service Representative enters information into the database, processes payments, and assists patrons in understanding the programs procedures regarding payment options, information changes, and violations enforcement. Provide assistance to process/update expired credit cards, options changes, replenishment amounts, balance thresholds, address changes, and add tags, process applications, and correspondence.

Baltimore, Maryland30+ days ago

$60,000–$70,000 Per Year

As the primary point of contact for business clients, you will deliver exceptional service, provide expert guidance on commercial coverage, and maintain strong client relationships. The Commercial Lines Client Service Representative plays a vital role in supporting our commercial clients and ensuring their insurance needs are met with professionalism and care.

New!

Westminster, Maryland2 days ago

$18–$20

Atlantic Blue is seeking a reliable and detail-oriented Customer Service Representative (CSR) to support our daily office operations. This role is ideal for someone who enjoys a mix of customer interaction and administrative work in a fast-paced environment.

New!

Baltimore, MD4 days ago

Remote

In this role, you will provide exceptional customer support in both English and a second language through various communication channels, including phone, email, chat, and in-person interactions. Hybrid work-from-home position with the capability to report onsite as business needs require, including up to 5 days onsite when necessary.

Washington, DC30+ days ago

Responsible for answering and returning customer, internal and outside agencies phone calls by the next business day; Provides first line response to eligibility customer complaints by reviewing, investigating and closing cases in COM within 5 business days; Supports customers with accessibility information needs by providing first line information and assistance on MetroAccess Service, policy, and procedures. Guided by the “Your Metro, The Way Forward” Strategic Transformation Plan, WMATA is aligning its operations, technology, organizational structure, and capital investments to meet evolving customer needs, improve efficiency, and strengthen regional mobility.

New!

Annapolis, MD4 days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Washington, DC12 days ago

Case Management System (CMS) Oversight: Competently operate CMS to initiate, update, and monitor cases, ensuring timely follow-up and resolution within established deadlines (e.g., closing cases within 45 days, submitting new CMS cases within 5 days of FSO submittal). Your responsibilities will include, but are not limited to, a weekly rotation of critical duties: + Military Pay Expertise: Utilize the Joint Military Pay System (JMPS) to promptly address inquiries and rectify transactions for military members.

Washington, DC30+ days ago

$18–$21 Per Hour

This position is responsible for providing outstanding customer service by responding to inquiries via phone, email, and web cases. Respond to inbound calls, emails, and web cases, documenting interactions thoroughly in Salesforce.

New!

Halethorpe, MD3 days ago

because entering data and prioritizing services is going to be essential (don't worry, it's a really cool computer program and we'll teach you how to use it). We just need you to be on the ball, organized, play well with others, and smile big when our customers call.

Annapolis, MD30+ days ago

In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._. _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.

Phoenix, MD30+ days ago

Full-time

Essential Experience:Strong requirement: Proven experience working with ServiceTitan CRM – must be comfortable navigating the platform for scheduling, customer data entry, call logging, and related functions. A key requirement for success in this role is direct, hands-on experience using ServiceTitan CRM, as it is our primary platform for managing customer records, scheduling, and service workflows.

Linthicum, Maryland25 days ago

$17–$19 Per Hour

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.

New!

Arlington, VA4 days ago

Full-time

We are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention.

New!

Hereford, MD6 days ago

Remote

Base understanding of marketing and ability to track calls, specials and other marketing leads along with social media creating, posting and tracking abilities. Perform outbound calls for re-occurring and maintenance services, scheduling calls, and long-term estimate lead opportunities, proposal/inspection, and all other outbound.

Elkridge, MD10 days ago

$20–$20 Per Hour

Washington, DC30+ days ago

Remote

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The CSR will handle a high volume of inbound calls, demonstrate excellent communication skills, and deliver a positive customer experience while adhering to company policies and compliance requirements.

Washington, DC30+ days ago

$55,000–$65,000

In this pivotal role, you will act as the main point of contact for our esteemed customers in the DC area, ensuring their needs are met with outstanding service. In this role, you’ll handle customer inquiries while identifying opportunities to promote products and services, build client relationships, and close sales.

Calverton, MD30+ days ago

$65,000–$80,000

In this role, you will be responsible for addressing customer inquiries, resolving issues, and promoting and selling our sustainable energy solutions to B2B customers. Your ability to communicate effectively and build relationships will play a key role in delivering customer satisfaction and ensuring a positive experience with our brand.

New!

Rockville, MD2 days ago

Full-time

We’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Experience in a call center or customer service role (automotive experience is a plus!).

Washington, Washington, DC20 days ago

Job Summary: EMCOR Government Services is seeking a Customer Service Representative who will provide superb customer service assistance in support of the Facility Logistics Services Division at the FBI Facilities in Washington D.C. This role is covered by the CBA for Local 99. Essential Duties & Responsibilities: Provide customer service assistance in support of the Facilities Logistics Services Division at the FBI Facility in Washington, D.C. Respond to facility and logistics service requests from customers via phone, email and in person.

Baltimore, Maryland14 days ago

Remote

The Claros Travel is a growing luxury services company dedicated to creating seamless, personalized, and high-quality experiences for our clients. We are seeking a professional and customer-focused Luxury Customer Service Representative to join our remote team and support our expanding client base.

Baltimore, Maryland14 days ago

Remote

In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience. Assist clients with luxury and leisure bookings, including changes, cancellations, and special requests.

Washington D.C., District of Columbia14 days ago

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams. This role is ideal for individuals who enjoy helping others and want to build strong communication and problem-solving skills.

Elkridge, MD20 days ago

The Customer Service Representative is the liaison between the Company and the client; works directly with client(s) and shipping/delivery entities/departments to ensure shipments/deliveries are properly entered, scheduled, tracked and delivered to the Customer's requirements and satisfaction. Works with management to provide various client-specific or various departmental process requirements, such as inspections, cycle counts, Warehouse Management System (WMS) updates/configurations, etc.

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Customer Care Representative Jobs in Baltimore, MD

Jobs

Virtual Customer Service RepresentativeArias Agencies

Direct Sales Representative - $2,500 Sign-On BonusAstound

Direct Sales Representative- ResidentialAstound

Patient Care Coordinator RN, Holy Cross HospitalKaiser Permanente

Patient Care Coordinator RN, Virginia Hospital CenterKaiser Permanente

Patient Care Coordinator RN, Short Hours, Capitol Hill MOBKaiser Permanente

Patient Care Coordinator, Virginia Hospital CenterKaiser Permanente

Pharmaceutical Field Sales RepresentativeInizio Engage

Sales Representative State and Local GovernmentMedline Industries - Transportation & Operations

Customer Care RepresentativeAdNet AccountNet, Inc.

Representative, Customer Service - New Patient CareCardinal Health

Customer Care RepresentativeEagleBank

Customer Service Representative - Professional Business OfficeAnne Arundel Medical Center

Customer Service RepresentativeSuburban Propane

Customer Service Representative (CSR)JF Plumbing & Heating

Customer Service Representative at RiverHouse - The JamesJBG SMITH

Customer Service Representative in Rockville, Maryland | Careers at Rockville, MDUNAVAILABLE

Customer Service Representative at 1221 VanJBG SMITH

Licensed Insurance Customer Service RepresentativeAllstate Insurance: Adkins Insurance Group

Entry Level Automotive Customer Service RepresentativeJim Coleman Honda

Customer Service RepresentativeTravelwithsan

Customer Service RepresentativeEagleBank

Customer Service RepresentativeAnne Arundel Medical Center

Medical Equipment Customer Service RepresentativeRotech Healthcare Inc.

Spanish Bilingual Limited Service Customer Service RepresentativeMaximus

Customer Service RepresentativeClinton Electric Co., Inc.

Entry Level Customer Service Representative (Call Center)The Panther Group

Commercial Lines Insurance Customer Service RepresentativeRed Clover HR

Customer Service RepresentativeAtlantic Blue Water Services

Customer Service RepresentativeAllmed Staffing Inc

Customer Service Representative - DC/MD/VAJamison Professional Services, Inc. (JPS)

Customer Service RepresentativeU-Haul

Customer Service RepresentativeTeksouth Corporation

Customer Service RepresentativeAddison Group

Customer Service RepresentativeP.E.A.C.H. Teams

Associate Customer Service RepresentativeHighmark Health

Customer Service Representative Plumbing & Water Treatment ServicesLiberty Pure

Customer Service Representative-2nd shiftRoto-Rooter Services Company

Sales and Customer Service RepresentativeAtomic Promotions Inc

Client Care RepresentativeEnsor Plumbing

Lead Generator / Customer Service Representative - Brand AmbassadorCarroll Water

Remote Customer Service RepresentativePearl Interactive Network

Customer Service Representative - Weekly Pay - Washington DCUniversal Energy Solutions

Customer Service Representative - Weekly Pay - Calverton, MDUniversal Energy Solutions

Customer Service / Call Center RepresentativeDARCARS Automotive Group

Customer Service Representative (FBI BOC)EMCOR Government Services, Inc.

Luxury Customer Service RepresentativeThe Claros Travels

Customer Service RepresentativeThe Claros Travels

Customer Service RepresentativeMoodreact

Customer Service RepresentativeShearer Companies

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