JobotNewCustomer Success Manager JobotCustomer Success ManagerSan Francisco, CA$120,000ā$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
JobotNewPersonal Lines Account Manager JobotPersonal Lines Account ManagerWalnut Creek, CA$65,000ā$85,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The Personal Lines Account Manager is responsible for managing and servicing a portfolio of personal insurance clients, ensuring excellent customer service, policy accuracy, and strong client relationships.
JobotNewCommercial Lines Account Manager JobotCommercial Lines Account ManagerWalnut Creek, CA$125,000ā$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate must have a very strong background of experience working primarily with medium to large size commercial accounts and possess a minimum of three to five years of insurance agency experience in an account management role.
Sunrise Senior LivingNewCare Manager Sunrise Senior LivingCare ManagerSan Mateo, CA$19.95ā$24.95 / hourSee Sunrise Senior Living Terms & Conditions at https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/terms-and-conditions and Privacy Policy at https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods.
One MedicalNewRN Care Manager - CA Licensed One MedicalRN Care Manager - CA LicensedMILL VALLEY, CA$113,000ā$120,000 / yearConduct independent nursing visits (in-person, video, remote) with patients focusing on prevention (including Annual Wellness Visits), medication reconciliation, geriatric assessment, care plan reinforcement, chronic disease follow-up, and advance care planning. Must demonstrate excellent interpersonal communication skills with a variety of audiences via in-person, telephone, video, and electronic means including exceptional listening skills, ability to use appropriate language and demonstrated writing skills.
AmplitudeSoftware Engineering Manager AmplitudeSoftware Engineering ManagerSan Francisco, CAHands-on experience with distributed data systems ā OLAP databases, data warehouses, stream processing, or large-scale storage ā and modern cloud infrastructure (AWS S3, DynamoDB, Kafka, Redis/ElastiCache, Kubernetes, Terraform). ⢠Report to the Director of Data and partner across Product, Data Warehouse, Data Pipeline, Middleware, AI, and Support to co-define Amplitudes data strategy and shape how customers query and explore their data.
TravelNurseSourceNewTravel Nurse RN - Case Manager - $2,520 to $2,800 per week in San Francisco, CA TravelNurseSourceTravel Nurse RN - Case Manager - $2,520 to $2,800 per week in San Francisco, CASan Francisco, CA$2,520ā$2,800Required Skills: Interpersonal Skills ā ability to work with diverse personnel (professional and support staff) while maintaining a positive demeanor and professional appearance. Cognitive Demands - capable of managing frequent interactions with the public and customers and meeting deadlines under pressure.
HighLevelStaff Product Manager - Creators HighLevelStaff Product Manager - CreatorsSan Francisco, CA$175,000ā$244,500 / yearOwn Metrics & Business Impact Own and report on clear success metrics, including learner activation rate, course completion rate, time-to-first-value, 7/30/90-day retention cohorts, and revenue per learner, using data to continuously refine product strategy. UX-Obsessed for Learning ā You bring a strong UI/UX sensibility focused on learner journeys, content discovery, progress tracking, and habit formation, with a track record of delivering intuitive and delightful learning experiences.
Align Technology, Inc.Digital Platform Territory Manager Align Technology, Inc.Digital Platform Territory ManagerSan Francisco, CAManage a sales territory overlaying with an established Invisalign Region, serving as a business partner to modernize and grow the iTero intraoral scanners install base, ultimately leading to the adoption of Invisalign clear aligners in Ortho practices. With your commercial acumen and influencing skills the Digital Platform Territory Manager will sell iTero intraoral scanners to customers including general dentists and orthodontists by applying comprehensive knowledge and expertise of our Digital Platform.
Swissport International AGSFO Cargo Duty Manager Swissport International AGSFO Cargo Duty ManagerSan Francisco, CA$80,000ā$85,000At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually.
Sprague Pest SolutionsNewCommercial Route Manager Sprague Pest SolutionsCommercial Route ManagerVallejo, CA$26ā$30 / hourSprague Pest Solutions is looking for a Route Manager to join our mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics. Be the Hero: Own a dedicated route of commercial clients and deliver expert pest control and inspection services that keep their businesses running smoothly.
Avis Budget GroupManager Trainee - Operational Strength Program Avis Budget GroupManager Trainee - Operational Strength ProgramSan Francisco, CA$68,640ā$68,640This immersive program combines structured learning, functional rotations, and real-world immersionāequipping you with the strategic skills, leadership confidence and business acumen to successfully lead operations for a Fortune 500 organization. OurāÆOperational Strength Program (OSP),āÆbeginning July 2026, is designed for ambitious, high-potential leaders ready to master our operations and drive their careers.
ButterflyMXMarketing Manager - Remote ButterflyMXMarketing Manager - RemoteSan Francisco, CARemoteAccess to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance. Our products are installed in more than 15,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate.
John Paul Mitchell SystemsNewManager, Business Development (Northern California) John Paul Mitchell SystemsManager, Business Development (Northern California)San Francisco, CA$70,000ā$80,000 / yearWe've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more.
MotiveManager, Revenue Accounting - Remote MotiveManager, Revenue Accounting - RemoteSan Francisco, CARemote$94,000ā$143,000 / yearMotive serves more than 120,000 customers ā from Fortune 500 enterprises to small businesses ā across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Conduct technical accounting research in collaboration with the Revenue Accounting Senior Manager, ensure appropriate solutions are implemented with process documentation, and as needed document conclusions in accounting policy format.
Agios PharmaceuticalsSenior Manager, Clinical Nurse Educator ā Sickle Cell Disease - Remote Agios PharmaceuticalsSenior Manager, Clinical Nurse Educator ā Sickle Cell Disease - RemoteSan Francisco, CARemote$127,219ā$190,828 / yearBuilding on the companyās leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases ā and make a bigger difference in their lives.
Healthcare Services Group, Inc.NewEnvironmental Services - Manager in Training Healthcare Services Group, Inc.Environmental Services - Manager in TrainingSAN RAFAEL, CA$21ā$26Overview: Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. Additional Pay Information: Pay wage will vary based on objective factors, including location, years of experience, staffing needs, and other business reasons.
Rafiki CoalitionDevelopment Manager Rafiki CoalitionDevelopment ManagerSan Francisco, CA$65,000ā$77,500 / yearOversee systems for timely acknowledgment letters and emails for grants, sponsorships, and major gifts, ensuring messages reflect Rafiki's voice and values, in collaboration with the Development Assistant who manages day-to-day preparation and mailing. The Development Manager is a hands-on project manager, writer, and relationship-builder who keeps proposals, reports, and sponsorship outreach on track, and who makes sure the ED and DD&C are well prepared for high-value fundraising conversations.
SodexoNewRetail Manager 1 SodexoRetail Manager 1WALNUT CREEK, CA$22.37ā$29.03For almost 20 years, we have provided top-level food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges, universities and aviation lounges. Role Overview: Sodexo is seeking a results-driven Retail Food Manager to lead retail dining operations at Kaiser Permanente in Walnut Creek, California.
HighLevelDirector, Customer Retention - Remote HighLevelDirector, Customer Retention - RemoteSan Francisco, CARemote$114,000ā$194,000 / yearEstablish a performance system that measures and improves the quality, coverage, and speed of customer save motions and optimizes capacity and routing models so the highest-revenue and highest-risk customers receive prioritized attention. 12+ of experience, a proven track record of improving Gross & Net Revenue Retention in a SaaS environment, with clear playbooks that moved the needle (early adoption, de-escalation, save motions, product activation).
Careers Integrated Resources IncProduct Manager Careers Integrated Resources IncProduct ManagerFoster City, CA$63.59ā$63.59 / hourKnowledge of Salesforce Marketing Cloud, Sitecore Content Management system, & Google analytics would all be beneficial. Must have demonstrated ability to effectively manage multiple projects/priorities.
Kaiser PermanenteNewManager Social Services Case Management Kaiser PermanenteManager Social Services Case ManagementSan Francisco, CACollaborates with medical center departments, community agencies and health plan members on matters related to discharge planning and ensures that services are provided in an integrated fashion. Recommends, develops, and implements new programs enhancing services to specialized patient populations and reducing hospital and office visit utilization.
MotiveDirector of Product Management, AI - Remote MotiveDirector of Product Management, AI - RemoteSan Francisco, CARemote$187,000ā$260,000 / yearYou will work alongside a star team from engineering, data science, computer vision, research & design, marketing, operations, legal, sales & customer success in a fast-paced, rapidly growing, technology environment to build intelligent experiences to shift behavior and drive ROI-positive impact for customers. Motive serves more than 120,000 customers ā from Fortune 500 enterprises to small businesses ā across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
OnlyExpertsWarranty & Customer Care Manager OnlyExpertsWarranty & Customer Care ManagerRedwood City, CA$110,000ā$135,000You will ensure that warranty claims are received, validated, and closed satisfactorily ā including, as needed, incorporating root cause analysis and closed-loop learning to ensure that issues our customers experience are addressed at the root cause, fully contained, and prevented from recurring. You will: ā Evaluate, select, and implement a warranty case management platform ā building the business case for the appropriate tool and owning its implementation and operation.
Alex AICustomer Success Manager Alex AICustomer Success ManagerSan Francisco, CaliforniaStrong technical aptitude: you reach for technical solutions first, can navigate integrations, APIs, and light troubleshooting, and translate customer needs into clear, actionable specs for engineering. As Customer Success Manager, you'll: Own customer onboarding for a portfolio of Enterprise and Mid-Market customers, driving a clean handoff from sales and fast initial adoption.
DoorDash IncSenior Manager, Customer Experience Partner Success DoorDash IncSenior Manager, Customer Experience Partner SuccessSan Francisco, CA$143,400ā$210,900 / yearWe value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Act as primary thought partner and influential leader for critical XFN partners (Product, Analytics, eng, Finance), demonstrating strong XFN followership outside of immediate reporting line to accomplish shared goals.
DigitalOcean LLCManager, Customer Success Engineering DigitalOcean LLCManager, Customer Success EngineeringSan Francisco, CARemote$125,000ā$153,000 / yearThe ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering "white-glove" experiences for strategic customers. What You'll Add to DigitalOcean: Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.
DoorDash IncCustomer Success Manager DoorDash IncCustomer Success ManagerSan Francisco, CA$102,000ā$150,000 / yearDoorDash Commerce Platform is DoorDash's first restaurant software-as-a-service business unit - offering a suite of products and services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants to reach customers through their own first-party channels. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
Tesla IncProduct Manager, Customer Support Operations Tesla IncProduct Manager, Customer Support OperationsFremont, CA$112,000ā$204,000 / yearYou'll own the platform powering global support teams, partnering with Engineering, Operations, and Data teams to build capabilities that improve agent efficiency and customer outcomes. Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction.
The Michaels Companies IncCustomer service manager Full time The Michaels Companies IncCustomer service manager Full timeAlameda, CA$19.25ā$23.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Overjet IncMid-Market Customer Success Manager Overjet IncMid-Market Customer Success ManagerSan Mateo, CAManaging Mid-Market accounts, primarily working with dental office leadership and central office leadership. Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location.
AccentCare, Inc.Branch Manager Personal Care AccentCare, Inc.Branch Manager Personal CarePetaluma, California$80,000ā$85,000 / yearResponsible for oversight and day-to-day activities of all office staff, to include recruiting, hiring, activity, assessment, staffing/scheduling, risk management requirements, payroll & billing requirements, and all compliance and human resources need. Full P&L responsibilities of the Branch; revenue generation and recognition, gross margin management, expense management impacting bottom line contribution, tracking and follow-up of Accounts Payable and Accounts Receivable to meet budget expectations.
SierraNewSecurity GRC Manager: Customer Trust Enablement SierraSecurity GRC Manager: Customer Trust EnablementSan Francisco, CaliforniaExecutive audiences and customer/prospects representing Sierra's security posture in strategic customer engagements and Field CISO activities, leading audits and security meetings with the risk teams at regulated banks and financial institutions, and translating technical security concepts for business stakeholders. Build systematic customer intelligence loops that translate the regulatory drivers and recurring concerns across industries and regions such as healthcare, insurance providers, financial services, and global markets into prioritized inputs for the Product, Engineering, and Security GRC roadmaps.
Vital Records ControlCustomer Care Agent Mon-Fri 8am-5pm Vital Records ControlCustomer Care Agent Mon-Fri 8am-5pmNewark, CAData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Vital Records ControlNewCustomer Care Agent Vital Records ControlCustomer Care AgentNewark, CA$23ā$26 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Kisco Senior LivingResident Care Manager / LVN Kisco Senior LivingResident Care Manager / LVNWalnut Creek, California$78,000ā$85,000 / yearResponsible for monitoring and evaluating assigned residents and regularly assess levels of care, whenever there is a change in condition and/or to determine whether a resident is no longer appropriate for the setting, notifying Assistant Living Director as required. Job Description: The Resident Care Manager @ Byron Park directs, coordinates, and supervises care services provided by care associates for the residents within the Assisted Living Department.
Cloudflare IncNewCustomer Experience Manager Cloudflare IncCustomer Experience ManagerSan Francisco, CAOwn or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings , with a track record of successful planning and execution of Executive Business Reviews. Above all, you will embed AI-driven optimization into your daily workflows-using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.
Freeway Insurance Services AmericaNewStore Manager (Sales, Customer Service) Freeway Insurance Services AmericaStore Manager (Sales, Customer Service)Hayward, CA$55,000ā$120,000 / yearOur Company: Confie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals .
Fanatics IncLead Product Manager, Digital Care Fanatics IncLead Product Manager, Digital CareRedwood City, CA$227,760ā$237,760 / yearDefine Product strategy, feature design, and technology approach; Define product strategy and KPIs that reflect progress; Drive progress on end-to-end process/workflow improvement across functions; Identify the root causes of issues and resolve them; Develop and implement self-service features that enable customers to manage their orders; Enhancing the self-service order modification framework and managing the chat and voice bot products; Identify pain points and opportunities in the post-order experience through customer feedback, data analysis, and market research; Collaborate with customer service teams to ensure alignment between automated solutions and human support; Manage multiple stakeholders across the organization; Define and manage the product roadmap, setting of and continuously managing the right expectations with all relevant stakeholders including the senior leadership team; Establish and oversee the requirements definition process to ensure products will achieve desired outcomes of stakeholders and/customers; Proactively identify and resolve strategic issues that may impair the organization's ability to meet its strategic, financial, and technical goals. Must also have experience in the following: 3 years of professional experience driving full technical product lifecycle including integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution; 3 years of professional experience capturing product requirements including stories, charting roadmap and documenting short and long-term customer use cases in product development workflow management tools; 3 years of professional experience utilizing agile development methodologies, including conducting sprint plans to continuously release product updates; 3 years of professional experience analyzing customer telemetry data in analytics tools, including Excel, and deriving actionable insights; 3 years of professional experience performing root cause analysis to develop machine learning algorithms to optimize the platform; 3 years of professional experience creating wireframes, prototypes and mocks using tools, including PowerPoint and Paint; 3 years of professional experience performing stakeholder management.
Lyra Health IncSenior Group Manager, Customer Success Lyra Health IncSenior Group Manager, Customer SuccessCA$134,000ā$184,000 / yearCollaborate closely with cross-functional partners across Partnerships, Marketing, Clinical, Product, Analytics, and Workforce Transformation to ensure the voice of the customer is reflected across all business units. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems.
Assort HealthNewManager, Customer Success Team Assort HealthManager, Customer Success TeamSan Francisco, CaliforniaDrive executive presence and relationship depth ā model and coach the team on building relationships that go beyond the day-to-day CSM contact, including leading QBRs and ensuring every account has meaningful coverage across clinical, operational, and executive stakeholders. Our omnichannel agents handle calls, texts, and chats from end to end, integrating with EHR and PMS systems and the real-world preferences of every provider so patients reach the care they need without the wait.
OmatochiSenior Care Manager - Sacramento OmatochiSenior Care Manager - SacramentoDublin, CaliforniaThis role is pivotal in mentoring Care Managers, monitoring caseload performance, and fostering strong collaboration across teams and community partners. The Senior Care Manager provides leadership and supervision to a team of Care Managers, each responsible for a portfolio of approximately 50 clients.
OverjetMid-Market Customer Success Manager OverjetMid-Market Customer Success ManagerSan Mateo, CaliforniaManaging Mid-Market accounts, primarily working with dental office leadership and central office leadership. Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location.
The Michaels Companies IncCustomer Experience Manager The Michaels Companies IncCustomer Experience ManagerEmeryville, CA$21.75ā$25.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
The Michaels Companies IncFT Customer Experience Manager The Michaels Companies IncFT Customer Experience ManagerLivermore, CA$17.75ā$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
DoorDash IncSenior Manager, Customer Experience DoorDash IncSenior Manager, Customer ExperienceSan Francisco, CA$143,400ā$210,900 / yearWe value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers.
Color Health IncCustomer Success Manager, Mid-Market Color Health IncCustomer Success Manager, Mid-MarketSouth San Francisco, CA$92,000ā$125,000 / yearAbout the Role: As a Customer Success Manager, you'll be our customers' most important contact at Color - serving as their trusted advisor and strategic partner, supporting the evolution and successful execution of their cancer benefit strategy, guiding them through onboarding, engagement, and expansion for our cancer program to meet their benefits goals. Our ideal candidate has experience in the health benefits space, is exceptional at building and managing multi-threaded relationships with benefit leaders and senior benefits executives, is comfortable leveraging AI and technology to operate efficiently at scale, and thrives in a fast-paced start-up environment.
Freeway Insurance Services America LLCStore Manager (Sales, Customer Service) Freeway Insurance Services America LLCStore Manager (Sales, Customer Service)Redwood City, CA$55,000ā$120,000 / yearOur Company: Confie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals.
UCSF Medical CenterCustomer Relationship Manager, APeX Community Connect UCSF Medical CenterCustomer Relationship Manager, APeX Community ConnectSan Francisco, CAPartners with the implementation teams to ensure a smooth transition back to the post-go-live support team, including familiarity with project decisions, content, issues and outstanding optimization requests, decision tracking, and engaging governance with decision documents and change requests. Partner with UCSF Community Connect leadership to plan, prepare and conduct Community Connect user group focus meetings, which include but are not limited to issue discussion, lessons learned, system development updates, functionality voting, communication and upgrade planning.