Registered Nurse - RN Case Manager Professional Case ManagementRegistered Nurse - RN Case ManagerWhitstran, WADuring the visits, the RN-Case Managers do physical assessments including vitals, ensure home safety with medical equipment and supplies, fill weekly medication planners and oversee skilled and non-skilled caregivers providing care in the client's home. Please contact Rick Carey at (866) 776-0127 x350 or at rick.carey@procasemanagement.com today to learn more about our opportunities where you can make a difference in your own career!
RN Case Manager - Paid Drive Time Professional Case ManagementRN Case Manager - Paid Drive TimePlymouth, WADuring the visits, the RN-Case Managers do physical assessments including vitals, ensure home safety with medical equipment and supplies, fill weekly medication planners and oversee skilled and non-skilled caregivers providing care in the client's home. Please contact Rick Carey at (866) 776-0127 x350 or at rick.carey@procasemanagement.com today to learn more about our opportunities where you can make a difference in your own career!
Care Manager RN - Primary Care Providence St. Joseph HealthCare Manager RN - Primary CareRichland, WAFull timeUnder the general direction of the Supervisor/Manager of Clinic Operations with clinical oversight from the Director of Clinical Operations, RN: The Team Based Care (TBC) Care Manager RN independently uses the nursing process to care for a group of patients safely, therapeutically, and efficiently. Kadlec is the home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all digital outpatient imaging center as well as a number of other innovative services and programs.
RN Care Manager Providence St. Joseph HealthRN Care ManagerRichland, WAFull timeKadlec is the home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all digital outpatient imaging center as well as a number of other innovative services and programs. Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding region.
Care Manager RN - Clinical Resource Management Providence St. Joseph HealthCare Manager RN - Clinical Resource ManagementRichland, WAFull timeKadlec is the home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all digital outpatient imaging center as well as a number of other innovative services and programs. Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding region.
Manager Nursing - Cardiac Cath Lab Providence St. Joseph HealthManager Nursing - Cardiac Cath LabRichland, WAFull timeUnder the direction of the Cardiovascular Services Senior Manager, the Manager Cardiovascular Services RN is responsible for the clinical and operational management of a multi-lab cardiovascular and procedural services department, promoting delivery of high-quality care and service. Kadlec is the home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all digital outpatient imaging center as well as a number of other innovative services and programs.
Customer Care Manager - Spokane, WA The Raymond CorporationCustomer Care Manager - Spokane, WASpokane, WARequired Skills/Abilities: * Excellent written and verbal communication skills * Excellent Organizational Time Management skills * Proficient in Microsoft office Suite and similar software * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration.
Manager Emergency Services RN Providence St. Joseph HealthManager Emergency Services RNWalla Walla, WAFull timeOur not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care.
Manager Nursing - Cardio Services Providence St. Joseph HealthManager Nursing - Cardio ServicesRichland, WAFull timeKadlec is the home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all digital outpatient imaging center as well as a number of other innovative services and programs. Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding region.
Branch Manager Washington FederalBranch ManagerClarkston, WA$80,170–$94,268 / yearFull timeThis high-impact role focuses on driving business development and sales, particularly with small businesses, while growing deposits, originating loans, and expanding client relationships through cross-selling additional services. Branch Managers must: Reflect the corporate values of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline and service.
Customer Care Manager - State Farm Agent Team Member Rt Shaw - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberSeattle, WAWe've built a culture centered on collaboration and supporting one another to help our customers succeed—come be part of a dynamic team where your contributions truly make a difference! Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers.
Case Manager Olympic Area Agency on AgingCase ManagerAberdeen, WA$70,453–$92,441 / yearFull timeEssential Qualifications: Master’s degree in behavioral or health sciences and one year of paid on-the-job social service experience or bachelor’s degree in behavioral or health sciences and two years of paid social service experience, or bachelor’s degree and four years paid social service experience. Provides assessment, reassessment and in-home care management services to frail and vulnerable adults who have been found eligible for Title XIX services by the Department of Social & Health Services.
Customer Care Manager Foundation Partners GroupCustomer Care ManagerKent, WAKey Responsibilities Client Relationship Management + Serve as the primary contact for assigned accounts + Build and maintain strong, trust-based relationships with funeral homes, cremation providers, and industry partners + Deliver proactive, responsive, and tailored support to ensure satisfaction Business Development & Sales + Expand existing client relationships through upselling and cross-selling services + Identify and acquire new trade cremation partners in the Seattle area + Customize service offerings in collaboration with internal teams to meet evolving client needs Performance & Strategy + Meet or exceed sales growth goals and new account targets + Maintain accurate pipeline activity, customer feedback, and market insights + Use data to refine outreach and improve client success strategies Territory Management + Travel regularly across the Seattle Metro Area to meet clients and prospects + Represent Monarch Trade Services at industry events, community functions, and sales meetings + Partner with the Kent, WA Care Center team to ensure seamless service delivery Qualifications & Experience Required: + 3+ years in sales, client services, or account management + Strong communication and interpersonal skills + Self-starter with the ability to work independently in a field-based role + Valid driver's license and reliable transportation + Familiarity with the Seattle area and willingness to travel extensively Preferred: + Experience in the funeral, cremation, or trade services industry + Knowledge of B2B service sales, retention strategies, and CRM tools + Familiarity with customer success metrics and pipeline reporting Success Traits + Self-starter with a hunter mindset and a servant-leader approach. + Highly organized, results-driven, and capable of managing a dynamic workload + A polished professional who can represent the brand with warmth and credibility What We Offer Team Member Benefits Include: + Excellent Compensation: Competitive salaries, performance incentives, referral bonuses, 2 weeks of paid vacation days, 2 personal days, 6 paid sick days (rolls over annually up to 96 hours), and 6 paid holidays.
Manager Nursing - Labor and Delivery Providence St. Joseph HealthManager Nursing - Labor and DeliveryRichland, WAFull timeKadlec is the home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all digital outpatient imaging center as well as a number of other innovative services and programs. Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding region.
Store Manager Panda Restaurant Group, Inc.Store ManagerBellingham, WA$32–$35 / hourFull timeWith close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy.
Assistant Manager Panda Restaurant Group, Inc.Assistant ManagerIssaquah, WA$27–$30 / hourFull timeWith close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy.
Customer Care Manager Farmgirl FlowersCustomer Care ManagerGig HarborContinuously evaluate emerging technologies, AI tools, automation opportunities, and customer support platforms to identify ways to improve response quality, reduce manual work, increase team effectiveness, and create a better experience for both customers and team members. This role is also expected to provide hands-on leadership and support during Farmgirl's major holiday and peak-volume periods, including Valentine's Day, Mother's Day, Thanksgiving, and Christmas, when exceptional customer care is most critical to the business.
Customer Service Manager All Ways Caring HomeCareCustomer Service ManagerOLYMPIA, Washington$25–$27 / hourFull timeAll Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. About our Line of Business: All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence.
Customer Service Manager Albertsons Companies IncCustomer Service ManagerMount Vernon, WA$25.78–$28.78 / hourResponsibilities: Provides direct leadership to the front end department crew members including: planning and assigning work, conducting performance evaluations, coaching sessions and administering discipline when needed, providing training and development opportunities, rewarding crew members, addressing complaints and resolving problems. Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia.
Practice Manager II - General Surgery Care Kirkland, Washington | Department: General Surgery Care | Job Type: Full-Time | Evergreen HealthcarePractice Manager II - General Surgery Care Kirkland, Washington | Department: General Surgery Care | Job Type: Full-Time |Kirkland, WA$105,278.80–$168,396.80 / yearIn partnership with the General Surgery Medical Director, responsible for the service line's performance aligned with EvergreenHealth's core pillars - clinical outcomes & absolute safety, customer engagement, people & process, growth & access, and financial stewardship. Minimum Qualifications: License, Certification, Education or Experience: REQUIRED for the position: Bachelor's degree in healthcare administration, business, or clinical area or equivalent combination of education and experience.
Customer Support Manager - Americas Tomra Systems ASACustomer Support Manager - AmericasSeattle, WA$110,208–$137,760 / yearAs our Customer Support Manager Americas, you lead the regional Customer Support Center and the teams behind it including Customer Service, Technical Support, Technical Escalations, and Service Excellence. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts, has been our strength for over 50 years.
Customer Success Manager Latitude Health IncCustomer Success ManagerSeattle, WA$85,000–$115,000 / yearOur platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes. Your experience working with providers in a value-based care setting has prepared you to guide customers through significant operational transformations with empathy and data-driven expertise.
NewRN, Care Manager Whidbey General HospitalRN, Care ManagerWA$41.80–$75.24 / hourThe RN Care Manager follows the hospitals Case Management/Utilization Plan that integrates the functions of utilization review, discharge planning, and resource management into a singular effort to ensure, based on patient assessment, care is provided in the most appropriate setting utilizing medically indicated resources to improve quality through coordination of care impacting length of stay, minimizing cost, and ensuring optimum outcomes. The RN Care Manager serves as the organizational consultant to providers and staff to optimize patient throughput and assure that the organization and the patients care are managed in the most efficient manner possible and a collaborative practice to improve quality through coordination of care impacting length of stay, minimizing cost, and ensuring optimum outcomes.
Customer Success Manager Pearl HealthCustomer Success ManagerSeattle, New YorkOur platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes. Your experience working with providers in a value-based care setting has prepared you to guide customers through significant operational transformations with empathy and data-driven expertise.
Consultant - Business Consulting - Customer Business - Sales - Manager - Multiple Positions-1709203 EYConsultant - Business Consulting - Customer Business - Sales - Manager - Multiple Positions-1709203Seattle, WAMust have 3 years of experience in implementing all the following solutions for clients across multiple industries: · CRM technology solutions (including Salesforce.com, or Microsoft Dynamics) · CPQ technology solutions (including PROS, SFDC CPQ, or Oracle CPQ) · CLM technology solutions (including Conga, SirionLabs or Docusign). If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY's Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com.
NewManager, Care Management RN Macpower Digital Assets Edge Private LimitedManager, Care Management RNEverett, WA$141,461–$223,288 / yearKey Responsibilities: Manage daily operations and staff in Case Management Department including care coordination, discharge planning, utilization management, social work, and pre-admission services. Act as liaison between patients, families, staff, physicians, healthcare team, community agencies, managed care, and skilled nursing facilities.
Customer Experience Manager PhilipsCustomer Experience ManagerBothell, WA$129,000–$205,000 / yearYou're the right fit if: You have 2+ years of experience managing consumer care communication tools for high-volume consumer products, including supporting the development, launch, and lifecycle management of physical products. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
Customer Success Manager PitchBook Data IncCustomer Success ManagerSeattle, WAConduct formal business reviews with each client designed to measure renewal probability, client achievement of pre-set goals, client satisfaction, and to provide continual product education. An appreciation for the private equity and venture capital marketplace and the ability to learn and demonstrate how clients can benefit from engaging with new product features and new data.
Senior Solution & Customer Marketing Manager Rocket SoftwareSenior Solution & Customer Marketing ManagerOlympia, WA$97,500–$131,625 / yearREQUIRED QUALIFICATIONS** + 5-7 years of experience in a B2B software product and/or solution marketing role (experience with customer marketing and content marketing is a bonus) + Experience with Artificial Intelligence (AI) messaging and product launches + Proven track record of developing compelling AI messaging and unique value propositions that resonate with technical and business audiences + Experience leading sales enablement strategies that equip sellers to identify opportunities and build pipeline through successful customer engagements + Experience and comfort with giving presentations to executive-level audiences for high-visibility products, including Business line leaders + Experience managing multiple cross-functional priorities, in a remote setting, while maintaining clear communication + Proven track record of strategizing and leading multiple high-impact B2B software solution launches, leveraging diverse channels and routes to market + Proven track record conducting market and buyer analysis to build compelling personas that help direct marketing and sales efforts towards successful outcomes + Experience leading sales enablement strategies that equip sellers to identify opportunities and build pipeline through successful customer engagements + Experience engaging with analysts and leveraging analyst research and feedback to shape and drive messaging and GTM strategies + Experience and comfort with giving presentations to executive-level audiences, including Business line leaders + Proven expertise in advanced data analysis across surveys, sales, and marketing metrics to validate hypotheses and enhance go-to-market strategies + Must be willing to travel approximately 20%?? Reporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enable IT teams at some of the world's largest organizations to modernize their infrastructure.
Customer Relations Manager Star Light Cruise & TravelCustomer Relations ManagerSeattle, WashingtonRemoteYou will oversee customer interactions, enhance satisfaction levels, and drive loyalty through effective communication, problem-solving, and leadership. We are passionate about creating seamless travel moments that inspire confidence, comfort, and lasting memories for every client.
Manager, Customer & Dealer Success Digital Control Inc.Manager, Customer & Dealer SuccessKent, WA$131,600–$175,300We also like to eat at DCI and find any excuse to celebrate the most random holidays (Pi Day, Chocolate Ice Cream Day, etc.) We have monthly catered lunches, a fully stocked snack area, sporting tickets, wellness competitions, and most importantly a team of people who will tell you that DCI is the best place they've ever worked. Since the introduction of this revolutionary technology 30 years ago, Digital Control has been at the forefront of trenchless technologies that enable the efficient installation of underground utilities such as fiber optic, telecom, gas, and water lines world-wide.
Customer Development Manager - Costco Colgate-Palmolive CoCustomer Development Manager - CostcoSeattle, WARemote$109,600–$137,000 / yearEstablished in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet. Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses - Oral Care, Personal Care, Home Care and Pet Nutrition.
Client Care Manager All Ways Caring HomeCareClient Care ManagerBELLEVUE, Washington$25–$26 / hourFull timeAll Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. About our Line of Business: All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence.
Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerTukwila, WA$22.75–$25.60 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
PT Customer Experience Manager Nights and Weekends The Michaels Companies IncPT Customer Experience Manager Nights and WeekendsMarysville, WA$18–$23.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
FT Customer Experience Manager, Burlington WA, Store 2753 The Michaels Companies IncFT Customer Experience Manager, Burlington WA, Store 2753WA$18–$23.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
NewFull-Time Customer Experience Manager The Michaels Companies IncFull-Time Customer Experience ManagerVancouver, WA$18–$23.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Principal, Technical Program Manager , Amazon Customer Service Amazon.com IncPrincipal, Technical Program Manager , Amazon Customer ServiceSeattle, WAYou"ll drive program execution across multiple capability areas, influence senior leadership on delivery approach and resource needs, and build program mechanisms that define how we ship associate experience capabilities for years to come. Some days you"re in API dependency details, data pipeline readiness, or deployment sequencing; other days you"re crafting executive updates about program health and delivery confidence for leadership reviews.
Program Manager, External eConsults/Virtual Care University of WashingtonProgram Manager, External eConsults/Virtual CareSeattle, WashingtonThe Program Manager for External eConsults/Virtual Care serves as the lead operational manager for UW Medicine's external, partner-facing virtual care services, with initial focus on eConsult, overseeing program design, implementation, expansion, evaluation, and long-term sustainability. The UW Medicine Digital Health Office supports the UW Medicine mission—to improve the health of the public—by delivering digital health solutions for medical education and specialty care, particularly for rural and underserved communities in the Pacific Northwest and the WWAMI region (Washington, Wyoming, Alaska, Montana, and Idaho).
Senior Customer Success Manager BetterUp IncSenior Customer Success ManagerWARemote$150,000–$175,000 / yearExtensive experience advising, coaching, influencing, and building relationships both internally and externally with executive-level clients at Fortune 1000 companies (bonus points if you've worked with or for Disney!). CSMs partner with the Account Management, Solutions Design, and Delivery teams to drive adoption and deliver on value, which creates strong business cases for renewals and expansions.
Customer Success Manager BRIVITY Place Real Estate IncCustomer Success Manager BRIVITYBellingham, WA$24–$26 / hourLead and co-pilot office hours sessions, providing live product support and guidance that customers actually look forward to attending. Handle customer complaints with professionalism and composure, following established communication guidelines while always advocating for the best outcome.
Senior Customer Success Manager AvanteSenior Customer Success ManagerSeattle, WashingtonBringing forth a combination of enterprise customer service and complex account management skills, you will build lasting relationships across multiple stakeholders and drive value across our enterprise customers. 7+ years of customer success experience in B2B SaaS, with at least 3+ years owning strategic enterprise accounts with multi-stakeholder buying committees and at least 2+ years working at a start-up (seed through series C).
Care Manager (Registered Nurse/RN) Life Care Centers of America IncCare Manager (Registered Nurse/RN)Puyallup, WA$44–$55 / hourLife Care Centers of America facilities operate a Skilled Nursing Facilities (SNFs) that provide: Long term care for residents who require ongoing skilled support and compassionate daily assistance. This is a new building as of 2016 with 100 beds, 80 private rooms, short term rehab from acute care settings, no Medicaid, no long term care meaning smaller patient ratios.
Customer Success Manager HumanlyCustomer Success ManagerBellevue, WashingtonWe are looking for someone who understands recruiting operations and can have meaningful conversations with recruiters, talent leaders, and executives about hiring challenges, workflow optimization, candidate experience, and business outcomes. We're looking for a Customer Success Manager to partner with recruiting leaders, talent acquisition teams, and hiring organizations as they transform their hiring processes using Humanly.
Manager, Customer Experience Technology Okta IncManager, Customer Experience TechnologyWA$204,000–$281,000 / yearThe annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$182,000-$251,000 USDThe Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
Customer Success Manager - Vertica Rocket SoftwareCustomer Success Manager - VerticaOlympia, WAThis includes but is not limited to the following: + Understand your customer's business environment and objectives + Document how they use their Rocket products + Understand what success means to your customers + Build strong relationship within your customer accounts + Work hand in hand with your Account Executive to hold business reviews with your accounts + Work closely with Renewals on risk mitigation and process improvements + Partner with Retention Marketing on campaigns and events to drive engagement with your accounts + Work closely with Retention Marketing to identify successful customers and turn them into advocates and case studies + Manage the customer lifecycle journey points, including customer onboarding, feedback loops, advocacy, risk management and value campaigns + Use Gainsight and AI options to track engagement, opportunities and derive insights **Qualifications:** + 5+ years in Customer Success Management with demonstrated success in developing strategic customer relationships and working with Fortune 500 accounts + Strong empathy for customers and a genuine belief that their success translates into Rocket's success + Deep understanding of value drivers in recurring revenue business models + Creative, resourceful, detail-oriented, and highly organized + An analytical and metrics-driven work style + Self-starter who thrives under ambiguity in a fast-paced, deadline-oriented environment + Highly collaborative team player with the ability to build successful relationships with various stakeholders + Ability to manage challenging conversations internally and externally + Absolute and complete alignment with and consistent practice of our core values of Empathy, Humanity, Trust and Love to both our customers and other Rocketeers + Experience with Gainsight and Salesforce preferred + Familiarity with Vertica products and customers + Gainsight Experience + Relational database and analytics experience + Bachelor's Degree **Travel Requirements:** N/A \#LI-Remote \#LI-MM1 . **It's fun to work in a company where people truly BELIEVE in what they're doing!** **Job Description Summary:** We are seeking an innovative and driven Customer Success Manager to engage our new Vertica product customers and maximize the value of their Rocket investments.
Care Manager Assistant - LPN Life Care Centers of America IncCare Manager Assistant - LPNPuyallup, WA$35–$45 / hourLife Care Centers of America facilities operate a Skilled Nursing Facilities (SNFs) that provide: Long term care for residents who require ongoing skilled support and compassionate daily assistance. As a therapy professional, you will help patients achieve functional progress and improve quality of life within a supportive, patient-centered environment.
Mid-Market Customer Success Manager, North America Hiya Inc.Mid-Market Customer Success Manager, North AmericaSeattle, WA$80,000–$115,000 / yearWe are seeking a customer-focused Mid-Market Customer Success Manager (CSM) to manage a portfolio of customers across North America representing approximately $3M in Annual Recurring Revenue (ARR). We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing.