JobotNewCustomer Success Manager JobotCustomer Success ManagerSan Francisco, CA$120,000–$165,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
JobotNewPersonal Lines Account Manager JobotPersonal Lines Account ManagerWalnut Creek, CA$65,000–$85,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The Personal Lines Account Manager is responsible for managing and servicing a portfolio of personal insurance clients, ensuring excellent customer service, policy accuracy, and strong client relationships.
JobotNewCommercial Lines Account Manager JobotCommercial Lines Account ManagerWalnut Creek, CA$125,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate must have a very strong background of experience working primarily with medium to large size commercial accounts and possess a minimum of three to five years of insurance agency experience in an account management role.
One MedicalNewRN Care Manager - CA Licensed One MedicalRN Care Manager - CA LicensedMILL VALLEY, CA$113,000–$120,000 / yearConduct independent nursing visits (in-person, video, remote) with patients focusing on prevention (including Annual Wellness Visits), medication reconciliation, geriatric assessment, care plan reinforcement, chronic disease follow-up, and advance care planning. Must demonstrate excellent interpersonal communication skills with a variety of audiences via in-person, telephone, video, and electronic means including exceptional listening skills, ability to use appropriate language and demonstrated writing skills.
TravelNurseSourceNewTravel Nurse RN - Case Manager - $1,902 to $2,113 per week in Santa Rosa, CA TravelNurseSourceTravel Nurse RN - Case Manager - $1,902 to $2,113 per week in Santa Rosa, CASanta Rosa, CA$1,901.70–$2,113Required Skills: Interpersonal Skills – ability to work with diverse personnel (professional and support staff) while maintaining a positive demeanor and professional appearance. Cognitive Demands - capable of managing frequent interactions with the public and customers and meeting deadlines under pressure.
TravelNurseSourceNewTravel Nurse RN - Case Manager - $2,748 to $3,053 per week in San Francisco, CA TravelNurseSourceTravel Nurse RN - Case Manager - $2,748 to $3,053 per week in San Francisco, CASan Francisco, CA$2,747.70–$3,053Required Skills: Interpersonal Skills – ability to work with diverse personnel (professional and support staff) while maintaining a positive demeanor and professional appearance. Cognitive Demands - capable of managing frequent interactions with the public and customers and meeting deadlines under pressure.
TravelNurseSourceNewTravel Nurse RN - Case Manager - $2,409 to $2,677 per week in Santa Rosa, CA TravelNurseSourceTravel Nurse RN - Case Manager - $2,409 to $2,677 per week in Santa Rosa, CASanta Rosa, CA$2,409.30–$2,677Required Skills: Interpersonal Skills – ability to work with diverse personnel (professional and support staff) while maintaining a positive demeanor and professional appearance. Cognitive Demands - capable of managing frequent interactions with the public and customers and meeting deadlines under pressure.
TravelNurseSourceNewTravel Nurse RN - Case Manager - $2,078 to $2,322 per week in Santa Rosa, CA TravelNurseSourceTravel Nurse RN - Case Manager - $2,078 to $2,322 per week in Santa Rosa, CASanta Rosa, CA$2,077.54–$2,321.95Prime Time Healthcare is seeking dynamic individuals like you to join our team in Santa Rosa, CA and make a real impact in patient care! Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc.
NALS Apartment HomesNewProperty Manager NALS Apartment HomesProperty ManagerFairfield, CA$75,000–$85,000 / yearAccurately prepare, or supervise preparation of all required reports and forms including accounts receivable, daily bank deposits, monthly collection report and summary, weekly occupancy report, accounts payable, month-end closing reports, and yearly operating budgets. Must possess a working knowledge of all financial aspects of apartment management, bookkeeping, computer functions, local and state laws pertaining to apartment management, and marketing and sales.
Rafiki CoalitionNewDevelopment Manager Rafiki CoalitionDevelopment ManagerSan Francisco, CA$65,000–$77,500 / yearOversee systems for timely acknowledgment letters and emails for grants, sponsorships, and major gifts, ensuring messages reflect Rafiki's voice and values, in collaboration with the Development Assistant who manages day-to-day preparation and mailing. The Development Manager is a hands-on project manager, writer, and relationship-builder who keeps proposals, reports, and sponsorship outreach on track, and who makes sure the ED and DD&C are well prepared for high-value fundraising conversations.
Healthcare Services Group, Inc.NewEnvironmental Services - Manager in Training Healthcare Services Group, Inc.Environmental Services - Manager in TrainingSAN RAFAEL, CA$21–$26Overview: Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. Additional Pay Information: Pay wage will vary based on objective factors, including location, years of experience, staffing needs, and other business reasons.
Avis Budget GroupManager Trainee - Operational Strength Program Avis Budget GroupManager Trainee - Operational Strength ProgramSan Francisco, CA$68,640–$68,640This immersive program combines structured learning, functional rotations, and real-world immersion—equipping you with the strategic skills, leadership confidence and business acumen to successfully lead operations for a Fortune 500 organization. Our Operational Strength Program (OSP), beginning July 2026, is designed for ambitious, high-potential leaders ready to master our operations and drive their careers.
Kaiser PermanenteNewManager Social Services Case Management Kaiser PermanenteManager Social Services Case ManagementSan Francisco, CACollaborates with medical center departments, community agencies and health plan members on matters related to discharge planning and ensures that services are provided in an integrated fashion. Recommends, develops, and implements new programs enhancing services to specialized patient populations and reducing hospital and office visit utilization.
The Michaels Companies IncFull Time Customer Service Manager The Michaels Companies IncFull Time Customer Service ManagerSanta Rosa, CA$19–$23.70 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
The Michaels Companies IncPT Customer Service Manager The Michaels Companies IncPT Customer Service ManagerSanta Rosa, CA$19–$23.70 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
The Michaels Companies IncCustomer service manager Full time The Michaels Companies IncCustomer service manager Full timeAlameda, CA$19.25–$23.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
The Michaels Companies IncNights & Weekends Customer Service Manager The Michaels Companies IncNights & Weekends Customer Service ManagerPetaluma, CA$19.25–$23.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Kisco Senior LivingResident Care Manager / LVN Kisco Senior LivingResident Care Manager / LVNWalnut Creek, CA$78,000–$85,000 / yearResponsible for monitoring and evaluating assigned residents and regularly assess levels of care, whenever there is a change in condition and/or to determine whether a resident is no longer appropriate for the setting, notifying Assistant Living Director as required. The Resident Care Manager @ Byron Park directs, coordinates, and supervises care services provided by care associates for the residents within the Assisted Living Department.
Alex AICustomer Success Manager Alex AICustomer Success ManagerSan Francisco, CaliforniaStrong technical aptitude: you reach for technical solutions first, can navigate integrations, APIs, and light troubleshooting, and translate customer needs into clear, actionable specs for engineering. As Customer Success Manager, you'll: Own customer onboarding for a portfolio of Enterprise and Mid-Market customers, driving a clean handoff from sales and fast initial adoption.
DoorDash IncSenior Manager, Customer Experience Partner Success DoorDash IncSenior Manager, Customer Experience Partner SuccessSan Francisco, CA$143,400–$210,900 / yearWe value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Act as primary thought partner and influential leader for critical XFN partners (Product, Analytics, eng, Finance), demonstrating strong XFN followership outside of immediate reporting line to accomplish shared goals.
DigitalOcean LLCManager, Customer Success Engineering DigitalOcean LLCManager, Customer Success EngineeringSan Francisco, CARemote$125,000–$153,000 / yearThe ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering "white-glove" experiences for strategic customers. What You'll Add to DigitalOcean: Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.
Lyra Health IncSenior Group Manager, Customer Success Lyra Health IncSenior Group Manager, Customer SuccessCA$134,000–$184,000 / yearCollaborate closely with cross-functional partners across Partnerships, Marketing, Clinical, Product, Analytics, and Workforce Transformation to ensure the voice of the customer is reflected across all business units. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems.
DoorDash IncCustomer Success Manager DoorDash IncCustomer Success ManagerSan Francisco, CA$102,000–$150,000 / yearDoorDash Commerce Platform is DoorDash's first restaurant software-as-a-service business unit - offering a suite of products and services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants to reach customers through their own first-party channels. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
AccentCare IncBranch Manager Personal Care AccentCare IncBranch Manager Personal CarePetaluma, CAResponsible for oversight and day-to-day activities of all office staff, to include recruiting, hiring, activity, assessment, staffing/scheduling, risk management requirements, payroll & billing requirements, and all compliance and human resources need. Full P&L responsibilities of the Branch; revenue generation and recognition, gross margin management, expense management impacting bottom line contribution, tracking and follow-up of Accounts Payable and Accounts Receivable to meet budget expectations.
SierraSecurity GRC Manager: Customer Trust Enablement SierraSecurity GRC Manager: Customer Trust EnablementSan Francisco, CaliforniaExecutive audiences and customer/prospects representing Sierra's security posture in strategic customer engagements and Field CISO activities, leading audits and security meetings with the risk teams at regulated banks and financial institutions, and translating technical security concepts for business stakeholders. Build systematic customer intelligence loops that translate the regulatory drivers and recurring concerns across industries and regions such as healthcare, insurance providers, financial services, and global markets into prioritized inputs for the Product, Engineering, and Security GRC roadmaps.
MarinHealth Medical CenterSocial Worker Case Manager - MSW, Care Coordination, Full-Time, Days MarinHealth Medical CenterSocial Worker Case Manager - MSW, Care Coordination, Full-Time, DaysGreenbrae, CA$44.69–$67.03 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Job Description Summary: The Social Work (SW) Case Manager, in collaboration with members of the inter-disciplinary healthcare team, leads the development and implementation of the multidisciplinary plan of care for patients, determining appropriate patient status and level of care; ensuring effective quality and cost-efficient outcomes, and supervising the provision of the discharge plan of care.
MarinHealth Medical CenterSocial Work Case Manager LCSW I, Care Coordination, Per Diem, Days MarinHealth Medical CenterSocial Work Case Manager LCSW I, Care Coordination, Per Diem, DaysGreenbrae, CA$46.92–$70.39 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Job Description Summary: The Social Work (SW) Case Manager, in collaboration with members of the inter-disciplinary healthcare team, leads the development and implementation of the multidisciplinary plan of care for patients, determining appropriate patient status and level of care; ensuring effective quality and cost-efficient outcomes, and supervising the provision of the discharge plan of care.
MarinHealth Medical CenterNewSocial Work Case Manager; LCSW II, Care Coordination, Full-Time, Days MarinHealth Medical CenterSocial Work Case Manager; LCSW II, Care Coordination, Full-Time, DaysGreenbrae, CA$51.73–$77.60 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. EXPERIENCE: Internal Candidates: Requires at least two years of service at MarinHealth Medical Center as a Licensed Clinical Social Worker (LCSW) I, with progressing leadership qualities, duties, and responsibilities as evidenced by participation in quality improvement projects, committee participation, or other approved professional practice development projects.
Assort HealthManager, Customer Success Team Assort HealthManager, Customer Success TeamSan Francisco, CaliforniaDrive executive presence and relationship depth — model and coach the team on building relationships that go beyond the day-to-day CSM contact, including leading QBRs and ensuring every account has meaningful coverage across clinical, operational, and executive stakeholders. Our omnichannel agents handle calls, texts, and chats from end to end, integrating with EHR and PMS systems and the real-world preferences of every provider so patients reach the care they need without the wait.
Adapt APIEnterprise Customer Success Manager Adapt APIEnterprise Customer Success ManagerSan Francisco, CaliforniaYou can understand complex technical products, troubleshoot data flow issues at a conceptual level, and communicate clearly between technical and non-technical stakeholders. 5+ years in enterprise customer success or account management at a B2B SaaS or fintech company — with real accountability for retention and expansion, not just satisfaction scores.
Choice AI IncLifecycle Marketing Manager (for JustAI customers) Choice AI IncLifecycle Marketing Manager (for JustAI customers)San Francisco, CA$90,000–$150,000 / yearStartup SchoolNewsletterRequests for StartupsFor InvestorsVerify FoundersHacker NewsBookfaceSafeFind a Co-Founder. Companies can test 100+ messaging variants within a month, let AI optimize traffic for winning variants, and walk away with insights without operational setup overhead for every A/B test.
ReacherCustomer Success Manager ReacherCustomer Success ManagerSan Francisco, CaliforniaCustomer Relationship Management: Build and maintain strong relationships with customers, showing care and professionalism by conducting regular check-ins and success calls. This role is critical to reducing churn, building customer relationships and ensuring customers achieve success on TikTok Shop using our platform.
Butterfly NetworkCustomer Engineering Program Manager - BFLY Embedded Butterfly NetworkCustomer Engineering Program Manager - BFLY EmbeddedSan Francisco, CAIn addition to its medical imaging products, Butterfly Embedded is the Company's Ultrasound-on-Chip licensing and co-development program designed to enable a new wave of ultrasound-enabled technologies across non-competitive healthcare markets and beyond. We are seeking a Customer Program Manager (CPM) to drive the execution of highly technical customer projects across hardware and software engineering for Butterfly Embedded.
MentoMid-Market Customer Success Manager MentoMid-Market Customer Success ManagerSan Francisco, CaliforniaRemoteYou'll build trusted relationships with HR and People leaders, keep members moving through the coaching journey, and bring the partner's perspective into internal conversations about product, operations, and coaching quality. Proactively reach out to partners, members, and internal stakeholders to ensure seats are filled, members are active, and programs are delivering value.
Sierra Technologies IncSecurity GRC Manager: Customer Trust Enablement Sierra Technologies IncSecurity GRC Manager: Customer Trust EnablementSan Francisco, CAExecutive audiences and customer/prospects representing Sierras security posture in strategic customer engagements and Field CISO activities, leading audits and security meetings with the risk teams at regulated banks and financial institutions, and translating technical security concepts for business stakeholders. This is a role for someone with 10+ years experience and has done this work at depth before: youll turn Sierras underlying security and compliance posture into assets that accelerate revenue, run the trust-building relationships with our customers security teams, and stand up the automation that lets us scale enterprise growth without scaling headcount one questionnaire at a time.
Cloudflare IncCustomer Experience Manager Cloudflare IncCustomer Experience ManagerSan Francisco, CAOwn or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings , with a track record of successful planning and execution of Executive Business Reviews. Above all, you will embed AI-driven optimization into your daily workflows-using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.
Crunchyroll, IncSenior CX Customer Platforms Product Manager Crunchyroll, IncSenior CX Customer Platforms Product ManagerSan Francisco, CAYou will collaborate with internal partners across Customer Experience, Legal, Product Management, Program Management, Engineering, and other departments to support important programs and ensure seamless collaboration across all departments. Write user stories and acceptance criteria to bring your product strategy to life, collaborating with Customer Service, Engineering, Program Management, Acquisitions, Legal, Finance, and Analytics.
Counsel AI CorpMajors Customer Success Manager Counsel AI CorpMajors Customer Success ManagerSan Francisco, CA$180,000–$210,000 / yearAs a Majors Customer Success Manager, you'll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. Background in management consulting or technology advisory at a top tier management consulting firm, or strategic customer success/account management experience in an Enterprise SaaS or legal (big law or in-house or in-house) environment.
Alameda Health System FoundationAHD Wound Care Center Case Manager, RN Alameda Health System FoundationAHD Wound Care Center Case Manager, RNAlameda, CA$61.68–$102.81 / hourSUMMARY: Under the supervision of the Clinical Manager, the AHD Wound Care Center Case Manager (RN) is responsible for providing comprehensive case management services to clients identified with complex wound conditions and assist them with social challenges that are at risk for health status decline. Final compensation will be determined based on several factors, including but not limited to a candidate's experience, education, skills, licensure and certifications, departmental equity, applicable collective bargaining agreements, and the operational needs of the organization.
OmatochiSenior Care Manager - Sacramento OmatochiSenior Care Manager - SacramentoDublin, CaliforniaThis role is pivotal in mentoring Care Managers, monitoring caseload performance, and fostering strong collaboration across teams and community partners. The Senior Care Manager provides leadership and supervision to a team of Care Managers, each responsible for a portfolio of approximately 50 clients.
The Michaels Companies IncCustomer Experience Manager The Michaels Companies IncCustomer Experience ManagerEmeryville, CA$21.75–$25.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Abbott LaboratoriesDistrict Manager - Point of Care Diagnostics - AZ/NV/N. CA Abbott LaboratoriesDistrict Manager - Point of Care Diagnostics - AZ/NV/N. CASan Francisco, CA$113,300–$226,700 / yearHire, develop and coach extraordinary sales professionals who execute complex, long-term sales strategies to address customer pain-points and maximize long-term partnerships with Abbott Point of Care (APOC). You will be responsible for providing leadership to sales representatives through direction, motivation, coaching, skill development, and knowledge sharing to lead your team to execute sales strategies that result in financial goal attainment, strong customer loyalty and staff development.
AbbottDistrict Manager - Point of Care Diagnostics - AZ/NV/N. CA AbbottDistrict Manager - Point of Care Diagnostics - AZ/NV/N. CASan Francisco, CaliforniaHire, develop and coach extraordinary sales professionals who execute complex, long-term sales strategies to address customer pain-points and maximize long-term partnerships with Abbott Point of Care (APOC) . You will be responsible for providing leadership to sales representatives through direction, motivation, coaching, skill development, and knowledge sharing to lead your team to execute sales strategies that result in financial goal attainment, strong customer loyalty and staff development.
UCSF Medical CenterCustomer Relationship Manager, APeX Community Connect UCSF Medical CenterCustomer Relationship Manager, APeX Community ConnectSan Francisco, CAPartners with the implementation teams to ensure a smooth transition back to the post-go-live support team, including familiarity with project decisions, content, issues and outstanding optimization requests, decision tracking, and engaging governance with decision documents and change requests. Partner with UCSF Community Connect leadership to plan, prepare and conduct Community Connect user group focus meetings, which include but are not limited to issue discussion, lessons learned, system development updates, functionality voting, communication and upgrade planning.
Crusoe Energy Systems LLCCustomer Support Engineering Manager Crusoe Energy Systems LLCCustomer Support Engineering ManagerSan Francisco, CA$155,000–$185,000 / yearWere looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. As a Customer Support Engineering Manager, youll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology.
Assembled IncDigital Customer Programs Manager Assembled IncDigital Customer Programs ManagerSan Francisco, CA$120,000–$150,000 / yearWith AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Office Hours - Staff scheduled 1:1 sessions for Scale customers alongside the support team, tag-teaming with support engineers based on the account and nature of the request.
Everlaw, Inc.Senior Manager, Customer Success Enterprise Legal Everlaw, Inc.Senior Manager, Customer Success Enterprise LegalOakland, CA$163,000–$207,000 / yearYou'll develop a team that provides an industry leading customer experience by partnering with clients on the segment-specific best practices for using Everlaw within their technology stack, managing escalations, and helping customers realize the full value of their investment in Everlaw. You are a strong people leader who develops talent to work largely autonomously: you coach, delegate thoughtfully, practice situational leadership, and provide direct, timely feedback while holding your team accountable to commitments to customers, Customer Success, and Everlaw.
Rec Technologies IncCustomer Success Manager Rec Technologies IncCustomer Success ManagerSan Francisco, CA$110,000–$150,000 / year2+ years of experience in consulting or client-facing roles at high-growth startups • Excellent at building and maintaining relationships with senior stakeholders • Strong communicators - can clearly share insights and tailor solutions to client needs • Strategic thinkers who can break down complex problems and execute solutions • Highly organized and able to manage multiple projects at once • Comfortable with data and analysis (Excel, SQL, or similar tools) • Resourceful and entrepreneurial - you find ways to make things happen, even with limited resources • Excited to build from 01 and scale a fast-growing SaaS company. This includes leading deployment engagements to launch new cities, developing deep relationships with city partners and acting as their voice internally, and building the processes needed to ensure existing city deployments thrive and grow into upsell opportunities.
Sprinter Health IncSenior Customer Success Manager Sprinter Health IncSenior Customer Success ManagerSan Francisco, CAOur team of technologists, clinicians, and operators is backed by investors including a16z, General Catalyst, GV, and Accel, which have backed companies like Devoted Health, Livongo, Benchling, Stripe, Ramp, Airbnb, Lyft, Instagram, and Databricks. The Senior Customer Success Manager is responsible for the implementation, ongoing satisfaction, retention, expansion and outcomes realization for an assigned portfolio of Sprinter Healths customers.
EmpathyCare Manager 1, Bilingual - English & Spanish EmpathyCare Manager 1, Bilingual - English & SpanishSan Francisco, CARemote$24–$26 / hourYour role will involve guiding families in both English and Spanish through their journey, documenting processes to evolve our knowledge base, and focusing on providing exceptional support to users via our omnichannel support model that includes phone, chat, and email support. Our award-winning product, powered by tech and driven by purpose, provides peace of mind by guiding families through all the tedious and time-consuming tasks associated with loss.