Acute Care Specialty Sales Manager Medline IndustriesAcute Care Specialty Sales ManagerAnaheim, CA$134,000–$201,000 / yearFull timeThe Manager of Specialty Sales will be responsible for overseeing and managing the development and performance of all sales activities in the division, staff and direct an Acute Clinical Specialty sales team and provide leadership towards the achievement of maximum profitability and growth in line with company vision and values. Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.
NewCase Manager (Plaintiff Personal Injury) JobotCase Manager (Plaintiff Personal Injury)Burbank, CA$50,000–$72,800 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our team is dedicated to delivering high-quality representation and compassionate client service, ensuring that every case is handled with diligence and care.
NewPT 20 hours Case Manager Continuing Care Social Work (Bilingual) Kaiser PermanentePT 20 hours Case Manager Continuing Care Social Work (Bilingual)Harbor City, CA$50.96–$50.96Coordinates the interdisciplinary approach to providing continuity of care, including utilization management, transfer coordination, discharge planning, and obtaining all authorizations/approvals/transfers as needed for outside services for patients/families. Consults with internal and external physicians, health care providers, discharge planning and outside agencies regarding continued care/treatment or hospitalization or referral to support services or placement.
NewTravel Nurse RN - Case Manager - $2,078 to $2,322 per week in Santa Monica, CA TravelNurseSourceTravel Nurse RN - Case Manager - $2,078 to $2,322 per week in Santa Monica, CASanta Monica, CA$2,077.54–$2,321.95Prime Time Healthcare is seeking dynamic individuals like you to join our team in Santa Monica, CA and make a real impact in patient care! Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc.
Commercial Construction Project Manager - Advanced Manufacturing HITT ContractingCommercial Construction Project Manager - Advanced ManufacturingLos Angeles, CA$106,480–$145,200 / yearThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
Commercial Construction Project Manager HITT ContractingCommercial Construction Project ManagerLos Angeles, CA$106,480–$145,200 / yearThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
NewTravel Nurse RN - Case Manager in Los Angeles, CA TravelNurseSourceTravel Nurse RN - Case Manager in Los Angeles, CALos Angeles, CATheir core duties include developing personalized care plans, acting as a liaison between patients and providers, advocating for resources, and updating records to improve health or social outcomes. TravelNurseSource is working with United Health Care Staffing, Inc. to find a qualified Case Manager RN in Los Angeles, California, 90230!
NewPsychiatry Area Sales Manager - Los Angeles LundbeckPsychiatry Area Sales Manager - Los AngelesLos Angeles, CA$180,000–$210,000Internal Candidates must have a minimum of 1 year of Commercial experience in areas such as: Sales Management, Training, Market Access, Sales Operations, or Marketing or a minimum of 2 years consistent sales success within Lundbeck. Set and lead the development of area strategic direction and tactical sales plans using robust analytical skills to identify strengths and opportunities, while minimizing weaknesses and threats to execute those plans and meet or exceed sales goals.
NewCategory Manager Keurig Dr PepperCategory ManagerLOS ANGELES, CA$96,800–$126,000 / yearSuperior drive for results with demonstrated ability to build indispensable, collaborative partnerships with the customer and internal business partners, across functional teams. Deliver fully integrated consumer driven category leadership based on marketplace insights and trends to guide strategic choices and tactical executions.
Commercial Construction Senior Project Manager HITT ContractingCommercial Construction Senior Project ManagerLos Angeles, CA$133,100–$181,500 / yearEvery day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. In accordance with California’s Labor Code Section 432.3, the base salary range for this position is: $133,100.00 - $181,500.00Compensation in other cities and states may vary.
JCOD HIPAA Program Manager TPI Global SolutionsJCOD HIPAA Program ManagerLos Angeles, CAThey will be responsible for performing HIPAA compliance auditing and monitoring functions, assisting with the development and enhancement of policies and procedures as required by the HIPAA Privacy Rule, provide guidance to County departments about privacy impact assessments and HIPAA risk assessments, provide guidance about the assessment of HIPAA and Privacy policy violations and/or incident response investigations, perform and evaluate HIPAA risk assessments and privacy risk assessments, participate in the review and update of the HIPAA and Privacy Awareness trainings and educational activities, and conduct HIPAA-focused presentations at events. 2 years of experience managing multi-phase compliance or regulatory projects using GANTT charts or other structured project-management toolsEducation RequiredThis classification requires the possession of (a) a bachelor s degree or higher, and (b) a certification in one or more of the following: Certified in Healthcare Compliance (CHC), Certified in Healthcare Privacy Compliance (CHPC), Certified Information Privacy Professional/United States (CIPP/US) or Certified Information Privacy Manager (CIPM) certification.
NewFloor Care Sales Representative Herc Rentals IncFloor Care Sales RepresentativeAnaheim, CA$75,000–$85,000 / yearFounded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
NewMedical Assistant - SRS Primary Care - Rancho Bernardo - Full-Time - Day Shift SHARP HEALTHCAREMedical Assistant - SRS Primary Care - Rancho Bernardo - Full-Time - Day ShiftOrange, CA$35,000–$42,000 / yearSee Sharp HealthCare Terms & Conditions at https://www.sharp.com/patient-rights-privacy/terms-of-use.cfm and Privacy Policy at https://www.sharp.com/patient-rights-privacy/privacy-practices.cfm and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
Customer Care Manager, Vault Collectors Holdings, Inc.Customer Care Manager, VaultSanta Ana, CA$72,438–$95,022 / yearPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the collector experience. Were looking for a Customer Care Manager, Vault to drive the operational strategy of the customer experience, with a focus on enhancing and delivering exceptional customer service at scale.
NewCustomer Care Manager Mettler-Toledo International IncCustomer Care ManagerTustin, CAAs a strategic business unit within Mettler Toledo, AutoChem develops, manufactures, sells, and services instruments that modernize chemical synthesis, provide insight to every chemical reaction, and provide process knowledge to eliminate scale-up and safety incidents. Share this job: Share Customer Care Manager with Facebook Share Customer Care Manager with Twitter Share Customer Care Manager with a friend via e-mail Share Customer Care Manager with LinkedIn.
Territory Business Manager - Pacific NW MannKind CorporationTerritory Business Manager - Pacific NWWestlake Village, CAFull timeDevelop strong working relationships with internal Product Marketing/Management team members to provide voice-of-customer and market observations to help optimize and develop successful long-term portfolio strategies. Drive appropriate utilization of approved products with (but not limited to) Heart Failure (HF) specialists, cardiology, nephrology, emergency medicine, advanced practitioners, HF clinic staff, and all other health care professionals within assigned accounts.
Customer Care Manager, Vault Collaborative SolutionsCustomer Care Manager, VaultSanta Ana, CaliforniaPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the ‘collector’ experience. We’re looking for a Customer Care Manager, Vaultto drive the operational strategy of the customer experience, with a focus on enhancing and delivering exceptional customer service at scale.
Customer Care Manager ATRCustomer Care ManagerLos Angeles, CaliforniaThe ideal candidate brings extensive Talkdesk Workforce Management (WFM) experience, deep call center leadership expertise, and a strong understanding of healthcare customer service operations. The Customer Care Call Center Workforce Manager is responsible for optimizing workforce planning, scheduling, real-time operations, and performance management.
Senior Manager, Customer Care Data Analytics Hyundai Motor AmericaSenior Manager, Customer Care Data AnalyticsFountain Valley, CA$114,800–$164,000 / yearAdvanced quantitative and analytical capability, including independent deep dives, root cause and trend analysis, and scenario modeling for complex business questions, with strong SQL proficiency (complex multi‑table queries and subqueries). Hands‑on experience with analytics visualization and automation tools (e.g., Tableau, Power BI, Alteryx, Microsoft Fabric), supported by a solid understanding of data modeling, reporting architecture, data quality, and multi‑system data integration.
Senior Manager, Customer Care Strategic Initiatives Hyundai Motor AmericaSenior Manager, Customer Care Strategic InitiativesFountain Valley, CA$107,800–$154,000 / yearTechnology & Innovation Enablement: Provide strategic direction for Customer Care technology initiatives (CRM, telephony, analytics, knowledge management), ensuring alignment with long‑term strategy, operational needs, and approved priorities. Strategic Budget & Portfolio Management: Oversee strategic Customer Care budgets, including prioritization, funding allocation, sequencing of initiatives, and reallocation of resources to maximize impact; responsible for financial stewardship rather than tactical purchasing.
Senior Customer Care Training Specialist Lead, PSA Collectors Holdings, Inc.Senior Customer Care Training Specialist Lead, PSASanta Ana, CAImprove policies, procedures, and processes through the identification of opportunities for improvement from defined issues considering current procedures; recommend and implement optimal solutions; measure observed improvements, draft documents and reports within PSA Customer Care. As a Senior Customer Care Training Specialist Lead, you will work with people from various departments within Collectors; from Operations to Customer Care, assist the Customer Care team members that may need training or retraining.
Customer Service Manager Crane Pumps & Systems IncCustomer Service ManagerLos Angeles, CAAbility to navigate and improve complex workflows; comfortable working within a manufacturing environment where products span pressure, temperature, level, and flow instrumentation. Support customer order management, including monitoring order status, coordinating expedites, and resolving issues with Production, Planning, Engineering, and Sales.
Practice Manager Primary Care - Beverly Hills Wilshire UCLA Health SystemPractice Manager Primary Care - Beverly Hills WilshireBeverly Hills, CA$70,900–$145,200 / yearInterpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds. As Practice Manager, you will be the operational leader of the Beverley Hills clinic, ensuring seamless day-to-day operations, exceptional patient experiences, and a thriving team culture.
District Manager - Advanced Wound Care (Southwest Region) Smith & Nephew PlcDistrict Manager - Advanced Wound Care (Southwest Region)Los Angeles, CAAll field sales professionals that are required to gain entry into healthcare facilities to perform the basic remit of their role, must successfully complete our credentialling process, which often includes COVID 19 vaccine management. As a District Manager on the Advanced Wound Management team, you will be leading a team of account managers selling the wound dressings product portfolio including the patient monitoring device, LEAF.
Customer Service Manager BarksdaleCustomer Service ManagerLos Angeles, CaliforniaAbility to navigate and improve complex workflows; comfortable working within a manufacturing environment where products span pressure, temperature, level, and flow instrumentation. Support customer order management, including monitoring order status, coordinating expedites, and resolving issues with Production, Planning, Engineering, and Sales.
Customer Success Manager MH Sub I LLCCustomer Success ManagerCAInternet Brands award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel.
Customer Account Manager - Strategic HackerRankCustomer Account Manager - StrategicLos Angeles, CA$200,000–$250,000 / yearThis role blends strategy, execution, and relationship depth: you’ll act as the captain for your accounts, orchestrating internal and customer teams, solving challenges, and ensuring every customer achieves tangible outcomes with HackerRank. This sales role is eligible for incentive-based pay, with an annual total potential earnings range of $200,000 to $250,000, including base salary and incentive-based compensation (based on quota attainment).
Customer Service Manager VCA IncCustomer Service ManagerLos Angeles, CA$70,304–$85,000 / yearIn this role, you'll be instrumental in ensuring our CSRs are well-prepared, empowered, and focused, allowing them to build trust with our clients and ensure that VCA ASEC is able to provide expert care for pets in their time of need. Key skills include strong staff and client relationship management, effective communication, high emotional intelligence, training and development, professionalism, leadership, and a genuine compassion for both pets and people.
NewAccount Manager - Extended Care (Field Based) Cardinal Health IncAccount Manager - Extended Care (Field Based)Los Angeles, CA$65,000–$76,000 / yearThe role partners closely with the Field Sales Team, Strategic Accounts Team, and marketing groups to support growth initiatives, coordinate day-to-day account activities, and ensure a consistent, positive customer experience. This position supports a diverse product portfolio, including medical devices such as nutritional delivery pumps and disposable supplies like incontinence products, serving the long-term care market.
Patient Care Manager MSW JWCH Institute IncPatient Care Manager MSWPasadena, CAIn collaboration with the Medical Care Manager (RN), Case Worker, Housing Specialist, and Retention Outreach Specialist, this position will work closely with other healthcare team members to identify patients' goals, develop treatment plans, address social service needs, and achieve desired outcomes. Position Purpose: The Patient Care Manager (MSW) will be an integral part of the Medical Care Coordination (MCC) and Patient Support Services (PSS) multidisciplinary team, providing non-medical case management activities and services to HIV-positive patients.
Customer Success Manager DoorDash IncCustomer Success ManagerLos Angeles, CA$102,000–$150,000 / yearDoorDash Commerce Platform is DoorDash's first restaurant software-as-a-service business unit - offering a suite of products and services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants to reach customers through their own first-party channels. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
Senior Supervisor, PSA Customer Care Collectors Holdings, Inc.Senior Supervisor, PSA Customer CareSanta Ana, CA$72,438–$95,022 / yearPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the 'collector' experience. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions.
Case Manager - Enhanced Care Management ( CalAIM) (JR 5412) PATH (People Assisting the Homeless)Case Manager - Enhanced Care Management ( CalAIM) (JR 5412)Los Angeles, CARemote$23.24–$28.28 / hourPATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs.
Customer Success Manager GivebutterCustomer Success ManagerLos Angeles, CAServe as a strategic partner for nonprofit customers through short term, outcome-focused engagements, helping them achieve fundraising and donor engagement goals through Givebutter (this is a pooled motion, not a fixed book of business). This role also uses AI tools to work efficiently at scale, including using AI to synthesize customer context, draft follow-ups, and identify patterns and risks across accounts while maintaining strong judgment and data hygiene.
Customer Service Manager The Michaels Companies IncCustomer Service ManagerCosta Mesa, CA$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Retail-Customer Service Manager (PT) The Michaels Companies IncRetail-Customer Service Manager (PT)Monrovia, CA$17.75–$23.10 / hourApplicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Customer Account Manager - Landing Systems Crane Pumps & Systems IncCustomer Account Manager - Landing SystemsBurbank, CA$140,900–$190,000 / yearSkills: Strong interpersonal skills; Ability to form and maintain good relationships with customer representatives at all levels; Analytical skills and disciplines in support of business planning, strategy development/deployment, relationship management and conflict resolution; Successful history in identifying, targeting, negotiating and winning profitable business; Demonstrated ability to manage large, complex aerospace proposals and contracts; Strong proficiency with MS Excel pivot tables and advanced formulas. The CAM is involved in new proposals, customer strategies and managing the critical/key activities with all of Crane Aerospace & Electronics OEM customers and works with peer groups to ensure that the needs of the customer are being met, flow down of customer requirements is timely and accurate, and the Voice of the Customer is communicated and drives the internal organization's behavior.
Manager, PCGS Customer Experience Collectors Holdings, Inc.Manager, PCGS Customer ExperienceSanta Ana, CA$94,779–$153,876 / yearEnhance the Collector and Dealer Experience: Continuously improve how collectors and dealers interact with PCGS, protecting the brand while ensuring every interaction-from inquiries to submissions to events-reflects the company's commitment to service excellence. Escalation & Issue Management: Serve as the senior leader responsible for resolving complex customer issues, ensuring high-value clients and key dealers receive thoughtful and timely support.
Manager, Airport Customer Operations - LAX (Los Angeles, CA, US) American Airlines MexicoManager, Airport Customer Operations - LAX (Los Angeles, CA, US)Los Angeles, CAOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
Manager, Customer Supply Chain, rhode e.l.f. BeautyManager, Customer Supply Chain, rhodeBeverly Hills, California$90,000–$110,000 / hourA core focus of this role will be building strong relationships with key retail partners, understanding their supply chain requirements, supporting innovation and promotional planning, identifying and mitigating supply risks, and using customer data to improve in-stocks, fulfillment, and overall service levels. This role will partner closely with Sales, Demand Planning, Supply Planning, Finance, Operations, and external retail partners to ensure strong execution across order management, inventory flow, service levels, launch planning, and ongoing customer supply chain performance.
Site Contracts Administration and Customer Experience Manager PEAK Technical StaffingSite Contracts Administration and Customer Experience ManagerIrvine, CAIt involves managing a mid-size team of professionals and regular interaction with Division and Site leadership, as well as external stakeholders, including commercial and military customers. The position is responsible for the management and administration of existing contracts, backlog management, and customer experience for both domestic and international commercial and military contracts.
Managed Care Account Manager Foundation Risk Partners CorpManaged Care Account ManagerOrange, CA$95,000–$115,000 / yearEssential Functions: Provides daily administrative and client service support to Producers, Account Executives, and managed care clients within reinsurance and provider stop-loss programs. Job Summary: Collaborates with the team to consistently deliver high-quality service to managed care clients with a focus on reinsurance and provider stop-loss programs.
NewStrategic Customer Success Manager HealthSnap IncStrategic Customer Success ManagerCAThe ideal candidate brings strong implementation experience in healthcare technology or care management programs, with a proven ability to lead complex, multi-stakeholder deployments within healthcare systems or large group practices. You are a senior partner and subject matter expert who combines deep healthcare domain knowledge with advanced stakeholder management and strategic advisory skills to drive meaningful, measurable results for our most demanding customers.
Caregiver/Care Manager - NOC/Overnight Shift - $22/HR - SUN, MON, TUE Calligraphy Westwood VillageCaregiver/Care Manager - NOC/Overnight Shift - $22/HR - SUN, MON, TUELos Angeles, CA$2,022–$2,026Discovery Management Group leadsone of the nation’s most purpose-driven and people-centered senior livingorganizations, managing and enhancing senior living communities across theUnited States. At Discovery Senior Living, weare constantly challenging how we are doing things to ensure the lifestyle weare offering our residents is absolutely the greatest value proposition in themarketplace.
Lead Care Manager NORTHEAST COMMUNITY CLINIC, INCLead Care ManagerLos Angeles, CAECM providers must have protocols in place outlining how clinical supervision is provided to non-licensed (i.e., paraprofessional) staff members by the Lead Care Manager to ensure continued guidance, training, and clinical support to appropriately oversee the non-licensed (i.e., paraprofessional) staff members activities aligning to the ECM member's care plan and care coordination needs. Position Summary: The Enhanced Care Management (ECM) benefit is a statewide benefit established by the Department of Health Care Services (DHCS) to provide a whole-person approach to care that addresses the clinical and non-clinical circumstances of high-need Medi-Cal beneficiaries enrolled in Medi-Cal managed care.
Manager, Customer Engagement and Experience Quality Assurance L.A. Care Health PlanManager, Customer Engagement and Experience Quality AssuranceLos Angeles, CAThe Manager is also responsible for effectively representing the department and the organization for various audits, initiatives, etc., and facilitating and/or providing technical expertise and support for various cross-functional meetings, task forces, and committees. Job Summary The Manager of Customer Engagement and Experience Quality Assurance (QA) is responsible for leading quality oversight, service excellence, and member experience improvement activities within the health plans customer experience operations.
NewCustomer Support Manager - Americas Tomra Systems ASACustomer Support Manager - AmericasIrvine, CA$110,208–$137,760 / yearAs our Customer Support Manager Americas, you lead the regional Customer Support Center and the teams behind it including Customer Service, Technical Support, Technical Escalations, and Service Excellence. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts, has been our strength for over 50 years.
Resident Care Manager Volunteers of America Los AngelesResident Care ManagerWoodland Hills, CA$24.99–$26.30 / hourThe Resident Care Manager I shall coordinate the participant’s care in collaboration with the participant, and all members of the participant’s care team (e.g., primary care physician, mental health service provider, substance use disorder service provider, ECM providers, housing navigators, street outreach case managers, family members, etc.) and support the day-to-day operations of the Community by performing the following duties: Works with Community Property Management to provide service linkages and support systems to residents to assure individual needs are met. Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.