div>POSITION TITLE: Income Maximization Case Manager
LOCATION: Johnson City, TN
STATUS: Full Time, Hourly, Non-Exempt
PROGRAM: Supportive Services for Veteran Families (SSVF)
REPORTS TO: Program Manager
INTRODUCTION:
Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We offer a comprehensive benefits package to employees who meet eligibility requirements.
BENEFITS:
Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:
Health and Wellness.
div>POSITION TITLE: Home Manager
LOCATION: Nashville, TN
STATUS: Full Time, Salary, Exempt
PROGRAM: Residential Services
REPORTS TO: Residential Services Coordinator and Program Director
INTRODUCTION:
Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. This will be done in conjunction with the Residential Coordinator.
15.Monitor and evaluate staff performance and discuss with RSC.
16.Recommend and administer disciplinary action for staff not meeting satisfactory performance or violation of company policies.
17.Participate in interviewing and hiring process.
18.Available for off-duty calls regarding staff or consumer needs.
19.Submits weekly report on staff, consumers to Residential Coordinator and Program Director.
20.Initiate purchase requests in a timely manner to meet the needs of the consumers served.
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ul>Calling on the post-acute care market including long-term care facilities, home health and hospice agencies and medical equipment providers;
Selling clinical and operational solutions to all levels of decision makers including owners, senior clinical officers and purchasing managers;
Selling products that include incontinence, skin care, DME, advance wound care and gloves;
Developing a strong knowledge base about Medline’s very large product catalog and numerous value added programs and services;
Developing meaningful relationships with new customers and deepening relationships with existing ones;
Cold calling and prospecting to develop new business opportunities;
Presenting new products and initiatives; educating customers on current industry trends and regulations;
Preparing bids and negotiating contracts.
Complex sales strategy/approach to sell solutions across multiple levels;
Background in commissioned, tangible product sales;
Track record of demonstrable sales growth and quota attainment;
Ability to present multiple product lines;
Excellent communication and organizational skills;
Stable work history;
Computer proficiency especially in MS Excel, Word, and Outlook.
This position will be an important member of the District Leadership team supporting a district comprised of 248 associates and 17 locations across a geography that includes the northern, southern, eastern and western most locations including Nashville, LaVergne, and Huntsville. If you have HR functional experience and skills, e.g., managing associate performance, leading difficult discussions, developing associates, ability to anticipate evolving business, we are interested in hearing from you, including if this experience was gained during time spent in a Penske operational role.
What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey.
What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey.
Chattanooga, TN7 days ago
p>Case Managers at McNabb Center deliver integrated, person-centered care by developing treatment plans tailored to each client's unique needs and goals. Working with a defined caseload, Case Managers help clients navigate systems of care, provide essential support, and advocate on their behalf.
li>Able to progress the project schedule with all of the players involved including company team members, Subcontractors, Owners, Owner Representatives and designers. - Recognize the main objective for each project is that its success is measured by client satisfaction, budget maintenance, profitability, and schedule adherence.
li>Documentation: Use technology such as iPads, laptops, smartphones, and Interactive Voice Recognition (e.g., Siri or Google Assistant) to document projects, including daily notes, labor logs, progress reports, and change orders. - Equipment Maintenance: Perform routine servicing, cleaning, and maintenance of floor care equipment, including surface prep tools, cleaning gear, hoses, cables, and other accessories.
Please refer to the links below for information regarding your rights under certain federal laws: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf. License and DEA must be active, in good standing, and verifiable with the proper regulatory agency; Primary Care Providers must be able to treat all ages and must meet any credentialing requirements needed; and DOT certification required to be obtained within 120 days of employment and maintained during employment.
p>To be successful in this role you will need to have strong communication and leadership skills, a solutions mindset, possess a natural curiosity, and SAP technical and other related solutions capabilities expertise. You will lead a team that is focused on quote to cash business processes and achieving a world class end to end processes vision and strategy by leveraging technology and problem-solving skills.
Winchester, TN24 days ago
Please refer to the links below for information regarding your rights under certain federal laws: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf. Posting Title: Family Nurse Practitioner / Physician Assistant Overview: In a manner consistent and supportive of our values, the Provider is responsible for delivering high quality health care within Fast Pace Health’s scope of services while achieving optimum patient satisfaction.
Winchester, TN24 days ago
Please refer to the links below for information regarding your rights under certain federal laws: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf. Posting Title: Family Nurse Practitioner / Physician Assistant Overview: In a manner consistent and supportive of our values, the Provider is responsible for delivering high quality health care within Fast Pace Health’s scope of services while achieving optimum patient satisfaction.
Nashville, TN30+ days ago
High school graduate with basic academic and practical skills gained through school curriculum combined with one to five years of related work experience and/or training; related supervisory experience; good knowledge of home building industry preferred within scope of customer service requirements and construction processes. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, Tampa.
Kingsport, TN30+ days ago
Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Nashville, TN30+ days ago
Coordinates requests for home care services and initiation of care, gathers necessary case information, checks Caregiver availability, and schedules initial Caregivers based on case requirements and availability. We're proud to be named one of America's Greatest Workplaces 2025 by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place.
Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation.
Nashville, TN30+ days ago
As a part of the greater Advanced Wound Management (AWM) team, you will call on nursing homes, long term care and specialty pharmacies to provide key brands Santyl, Regranex and other products for all types of wound injuries on patients. All field sales professionals that are required to gain entry into healthcare facilities to perform the basic remit of their role, must successfully compete our credentialing process, which often includes COVID 19 vaccine management.
Knoxville, TN30+ days ago
Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
Nashville, TN30+ days ago
Manage the overall operations of the Care Center(s) and any Satellites: Full P&L responsibilities of the Care Center(s) and any Satellites: revenue generation and recognition, gross margin management, expense management impacting bottom line contribution, tracking and follow-up of Accounts Payable and Accounts Receivable to meet budget expectations. Responsibilities: As a Branch Manager, you will: Responsible for providing overall strategic and operational leadership to assigned Care Center(s) and satellites (1-3 total sites) generating annual revenue.
ul>Serve as a strategic partner for nonprofit customers through short term, outcome-focused engagements, helping them achieve fundraising and donor engagement goals through Givebutter (this is a pooled motion, not a fixed book of business).
This role also uses AI tools to work efficiently at scale, including using AI to synthesize customer context, draft follow-ups, and identify patterns and risks across accounts while maintaining strong judgment and data hygiene.
KNOXVILLE, Tennessee28 days ago
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Knoxville, TN30+ days ago
Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Nashville, TN30+ days ago
You'll assist customers by answering questions, resolving issues, and coordinating service and supply requests, playing an essential role in maintaining high levels of customer satisfaction. RJ Young is a leading provider of business technology solutions, supporting organizations with innovative products, services, and customer-focused support.
This role focuses on inbound and outbound calls, sales appointment scheduling, and customer relationship management while supporting operational efficiency across departments. We're committed to delivering an exceptional homeowner experience while creating a workplace where employees feel valued, supported, and empowered to grow.
As part of an assigned team, develops effective collaborative relationships with TriWest's inter and intra-departmental stakeholders and other SMEs, C-Suite executives, and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives. The Provider Program Manager ensures that strategic, enterprise-wide programs are well defined, planned, tracked, and communicated in a consistent manner; is responsible for collaborating with C-Suite executives and other stakeholders; and is responsible for deliverables that meet defined requirements and for utilizing project management best practices.
li>Documents, monitors, intervenes/resolves, and reports clinical denials/appeals and supports retrospective payer audit denials; collaboratively formulates plans of action for denial trends with the care coordination teams, performance improvement teams, physicians/physician advisor, and third party payers, etc. Provides leadership in the coordination of patient-centered care across the continuum, develops a safe discharge plan through collaboration with the patients / caregivers and multidisciplinary healthcare team to arrange appropriate post discharge services and optimal transitions in care.
Nashville, Tennessee23 days ago
Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences .Delivering Excellent Services : - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world.
Knoxville, TN30+ days ago
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Johnson City, TN30+ days ago
p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Maryville, TN30+ days ago
This team acts as a liaison between customers and operations regarding contractual requirements, status of work, pricing, scheduling and shipping; assisting with the settlement of customer complaints; and reviewing and coordinating all contract/transaction work for the business unit/market segment to ensure adherence to the contract/agreement. Leads and develops direct reports (hiring, training, performance management, employee relations) while supporting strategic planning, compliance (quality, environmental, SMS), and special projects.
p>PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach:
- In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant for Clinical Communication and Collaboration — the clear segment leader.
li>2+ years of experience in customer success or account management role with a focus on diagnosing, diffusing, and resolving customer escalations preferably with national, multi-product or large regional accounts.
Work autonomously to manage ongoing internal and external communication and projects across multiple customers simultaneously to ensure customer satisfaction and retention.
PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide.
Mount Juliet, TN30+ days ago
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained; reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management . From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
Nashville, TN30+ days ago
A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
Nashville, Tennessee30+ days ago
You’ll assist customers by answering questions, resolving issues, and coordinating service and supply requests, playing an essential role in maintaining high levels of customer satisfaction. RJ Young is a leading provider of business technology solutions, supporting organizations with innovative products, services, and customer-focused support.
li>Project Planning (Advanced): Demonstrates ability to forecast resource needs, identify and break work down into discrete and measurable tasks, set priorities, define dependencies, schedule activities, prepare acceptance criteria and organize work for large, complex projects requiring diverse functions and/or operations.
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world.