Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.
Bedford Hills, NY30+ days ago
Responsibilities include assisting in daily operations, supporting sales efforts, coordinating administrative tasks, and helping lead field and office teams toward shared business goals. This is a hands-on leadership role with opportunities to work outdoors, visit client properties, and contribute directly to the success of the team.
Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
The Namy Agency is actively seeking a reliable team member who is willing to do what is needed to ensure team success, whether that be working in our Stamford or Bronx location. Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers.
New York City, NY30+ days ago
Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
p>Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. This role involves direct interaction and coordination across local energy efficiency program implementation teams, the customer care services organization, subcontractors, and client representatives to ensure program goals and client expectations are met or exceeded.
New York City, NY15 days ago
Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey?
ul>Run a weekly Care Analytics prioritization process: maintain the backlog across multiple stakeholder groups (Care leadership, Pro product, Finance), arbitrate competing priorities, and communicate trade-offs clearly.
Proven track record stewarding executive-facing reporting cadences-ideally weekly business reviews-with a strong ability to translate metric movements into business narratives.
As Group Product Manager, you will own the strategy, roadmap, and execution for our Customer Care Tools and Intelligence (CCTI) pod - the team building tooling that empowers our Customer Care advisors to provide iconic care, thereby increasing customer acquisition and retention - while simultaneously shaping how those tools evolve into a broader platform that also power our consumer-facing experiences. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically.
Who You Are Bachelor's degree or 8 years of equivalent experience required and 4+ years retirement industry experience Must become an associated person of Principal Securities, Inc Qualified Plan knowledge and unbundled experience strongly preferred (Defined Benefit, Defined Contribution) Excellent demonstrated leadership, negotiation, presentation, organizational, and problem-solving skills required, as well as outstanding interpersonal, analytical, and oral and written communication skills Must be assertive and entrepreneurial Travel required - 25 - 50% (including day and overnight stays combined, and dependent on the territory) Licensing will be required based on state/federal laws and/or company policy in accordance with current licensing policy. Relationship Manager II: $112,800 - $152,400/ year Relationship Manager III: $139,200 - $187,200 / year Time Off Program Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness.
New York City, NY19 days ago
Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
New York City, NY15 days ago
Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Establishes team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation, Mentors, coaches, and develops future leaders by creating pathways for advancement.
New York City, NY18 days ago
Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Establishes team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation, Mentors, coaches, and develops future leaders by creating pathways for advancement.
We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Act as primary thought partner and influential leader for critical XFN partners (Product, Analytics, eng, Finance), demonstrating strong XFN followership outside of immediate reporting line to accomplish shared goals.
p>Eligible States: Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Missouri, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, and Wisconsin. In this pivotal role, you will lead internal implementation efforts, collaborate closely with cross-functional teams (Product, Clinical, and Commercial), and deliver QBRs that drive continued partner growth.
p>DoorDash Commerce Platform is DoorDash's first restaurant software-as-a-service business unit - offering a suite of products and services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants to reach customers through their own first-party channels. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
li>Strong experience building AI-powered agents and automated workflows, not just using LLMs, but designing and deploying agents that independently search, collate, tag, summarize, and distribute intelligence. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Reporting to the Head of Business Development, the role is responsible for building trusted relationships with senior issuer stakeholders - including C-Suite, IROs and Corporate Secretaries - driving renewals and expansions, and acting as the voice of the customer to inform product development. Computershare is a global leader in transfer agency and share registration, employee equity plans, proxy solicitation, mortgage/loans services and communications, Computershare also specializes in a range of other diversified financial and governance services.
This role oversees Team Leads and Specialists supporting Concierge, VIP, and CLEAR1 members while driving operational excellence, service quality, and continuous improvement across digital support experiences, member journeys, and service operations. What you''ll do:
- Own the digital member support strategy and day-to-day operations for Premium Experience and CLEAR1 channels, ensuring exceptional service delivery and accountability for member and business outcomes.
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and. This role sits within the Enterprise Solutions team and works cross-functionally with the Judi Care Product team, implementation partners, and client stakeholders to deliver high-impact product demonstrations, client trainings, documentation, and ongoing subject matter expertise.
A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workatos cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform.
New York, New York30+ days ago
Mumbrella Marketing Company of the Year 2022
HRD Employer of Choice <200 Staff 2024
NZ Hi Tech Awards, Emerging Company of the Year 2024
AFR Best Place to Work Media and Marketing (4th place) 2024
FYI - We’re pet-friendly in principle and practice — with the occasional four-legged visitor adding to the charm, not the chaos.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
As a Brand Champion (our version of a Customer Success Manager), your number one priority is ensuring marketers are getting as much value as possible from the brand health data in their Tracksuit Dashboards.
Why this role exists
At Tracksuit, Brand Champions turn brand health data into business momentum.
The Customer Relationship team is accountable for the retention and growth of revenue across agency-led accounts-and in some cases direct advertisers-by deepening platform usage, expanding data adoption, and identifying incremental growth opportunities aligned to client marketing objectives. Owns top‑tier or highly complex accounts with full autonomy, navigating multiple buying centers, senior agency leadership, and cross‑market or cross-platform strategies.
You'll work alongside experienced team members, gain exposure to enterprise customers, and develop the skills needed to become a trusted advisor to marketing teams using cutting-edge technology. As an Associate Customer Success Manager, you will join a small team that moves fast and works closely with customers to drive adoption, engagement, and long-term success.
The Care Manager supports clients in the development and fulfillment of recovery and other life goals and accessing the necessary resources and supports, such as housing, medical, and mental health care, legal rights, and entitlements, vocational, and educational support, to live healthy and productive lives in their community. The selected candidate will provide coordinated care management services to persons with psychiatric disabilities and other chronic behavioral and physical health conditions in accordance with agency SBU NYS OMH NYS DOH Health Home Suffolk County DMH and Medicaid guidelines and regulations, policies, and procedures.
Over the years, Sun River Health has grown into a comprehensive Federally Qualified Health Center (FQHC) system with over 45 locations, serving more than 250,000 patients across the Hudson Valley, New York City and Long Island. Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable.
New York City, NY11 days ago
Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.