418 Results for

Customer Care Manager Jobs in Southfield, MI

Jobs

New!

Ann Arbor, MI2 days ago

$95,000–$125,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role focuses on building strong provider relationships, generating qualified new patient starts, and serving as a trusted liaison between physicians, clinical stakeholders, and our infusion care teams.

Dearborn, MI7 days ago

Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries. As a Pro Sales Customer Care Representative in Dearborn, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

New!

Ypsilanti, MI3 days ago

$1,685.72–$1,884.04

Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.

New!

Detroit, MI3 days ago

$1,822.40–$2,036.80

New!

Detroit, MI3 days ago

$2,242–$2,242

Job Title: Integrated Case Manager Profession: Manager Specialty: Integrated Case Duration: 13 weeks Shift: Weekend rotation Hours per Shift: 8am-4:30pm Experience: Required 5+ years case management experience with 2+ years recent acute inpatient case management experience License: Current RN licensure or LMSW Certifications: BSN or MSW Must-Have: - Excellent verbal communication and written documentation skills - Excellent customer service and interpersonal skills - Strong problem-solving, analytical, and decision-making skills - Strong computer skills and knowledge Description: The Integrated Case Manager for Population Health is an interdependent member of the patient-centered care team or treatment team. Skills and Experience: Experience in discharge planning, home health care, rehabilitative medicine, community health, or managed care is preferred.

New!

Dearborn, MI1 day ago

Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries. As a Pro Sales Customer Care Representative in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

New!

Detroit, MI1 day ago

$54,358–$77,655

The Center Clinical Manager (CCM) is an active leadership role responsible for the day-to-day management of back office center operations, which may include but is not limited to: clinical quality, compliance, human resources, patient experience and direct team member supervision. Active and good standing Licensed Practical Nurse (LPN) in current state of employment OR a nationally accredited Certified Medical Assistant required; other clinical licensure/certifications above the minimum requirement may also be considered.

New!

Sterling Heights, MI2 days ago

$120,000–$180,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Lead and oversee day-to-day design (where applicable) and construction management of significant elements of IBMS and electrical interface works on projects, including procurement, installation, and commissioning.

Dearborn, MI7 days ago

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. • Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

Dearborn, MI7 days ago

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: •Utilizing available resources to accurately respond to customer inquiries through appropriate channels. • Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

New!

Hazel Park, MI1 day ago

$174,070–$374,920

The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians operate at a single medical center supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.

New!

Livonia, MI5 days ago

Develop and deliver comprehensive reports, presentations, and communications to senior management, AAA Life board and AAA Club executive stakeholders to effectively communicate strategic plans, progress, and outcomes. AAA Life is seeking a Senior Manager, Corporate Strategy that will work closely with the Senior Director, Strategy to help define and drive the Life strategy of AAA.

New!

Dearborn, MI1 day ago

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: · Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

New!

Dearborn, MI1 day ago

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

New!

Redford Charter Township, MI1 day ago

$75,000–$90,000

Redford provides a comfortable, residential setting perfect for establishing roots while keeping you close to major highways, cultural attractions, and excellent regional resources. We understand that career advancement is crucial, and we have established programs in place to help all teammates achieve their professional goals, whether that means becoming a credentialed technician or moving into a leadership role.

New!

Redford Charter Township, MI1 day ago

$75,000–$90,000

Detroit, MI13 days ago

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects . " data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":".

Detroit, MI7 days ago

$22–$25 Per Hour

Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products, or processes of projects. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

Detroit, MI10 days ago

$80,000–$90,000 Per Year

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

Sterling Heights, MI10 days ago

$70,000–$110,000 Per Year

Related experience may include: Operations Manager, Sales Manager, Director of Sales, Director of Operations, District Manager, Rental Manager, Store Manager, Business Development Manager. The Sunbelt Rentals branch manager is titled "Profit Center Manager" because the role is responsible for the overall direction, coordination, and evaluation of the rental center business unit.

New!

Detroit, MI2 days ago

$17–$24.26

Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders. The Care Promoter 1, Early Embrace is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.

Detroit, MI12 days ago

$170,000–$180,000 Per Year

Own the end-to-end delivery of the AI & Intelligence pillar — including Conversational AI (Copilot Studio bots, Teams integrations), Agentic AI (Google ADK applications), and GenAI Innovation (rapid prototyping, emerging capability evaluation). Define and enforce the architectural patterns used to build agentic AI applications across the pillar — including agent orchestration with Google ADK, tool and MCP server design, memory and context management, and multi-agent coordination.

Livonia, MI12 days ago

Excelling at multitasking, they seamlessly transition between strategic planning and tactical execution under tight deadlines, effectively communicating complex concepts to diverse audiences. They contribute to the organizational transformation initiatives, lead change management, foster a culture of data-driven decision-making, identify and implement emerging analytics technologies.

New!

Dearborn, MI1 day ago

Remote

This role works at the direction of the operations manager producing required results by providing correct and timely answers to warranty questions and issues through learned knowledge of the business by way of providing assistance to the dealership warranty advocates and dealers with cases. •Communicates and works closely with client management, the warranty administration team, dealerships, regional personnel, the Ford Global Warranty Operations (GWO) Team and Ford IT to develop and improve the Ford Warranty Claiming System intake and case tracking.

Dearborn, MI7 days ago

This role involves a blend of proactive outbound dealership engagement to schedule FSR product launches, and reactive inbound support to resolve complex inquiries and escalate technical concerns to ensure accurate and timely resolution for Dealers and Field Personnel. •Collaborate effectively with Ford Product Managers, Ford Business Owners, vendors, and other internal support groups to escalate unresolved issues, share dealership feedback, concern resolution processes or technology barriers impacting program success and contribute to continuous program and product enhancements.

New!

Dearborn, MI1 day ago

The Vehicle Programs Specialist performs a variety of Company Vehicle and Employee Purchase Program projects and administrative tasks relative to vehicle ordering, delivery, service, billing, insurance, taxation, registration, titling, ticket/citation/toll processing, compliance, disposal, purchase processing, and customer service. • Update and maintain policies, programs, and other documentation in Life@Ford, MyFordVehicles, AXZ, SATS, SharePoint, the department share drive, etc.

New!

Dearborn, MI1 day ago

Remote

This role works at the direction of the operations manager producing required results by providing correct and timely answers to warranty questions and issues through learned knowledge of the business by way of providing assistance to the dealership warranty advocates and dealers with cases. · Communicates and works closely with client management, the warranty administration team, dealerships, regional personnel, the Ford Global Warranty Operations (GWO) Team and Ford IT to develop and improve the Ford Warranty Claiming System intake and case tracking.

New!

Dearborn, MI1 day ago

$16–$18 Per Hour

The Vehicle Programs Specialist performs a variety of Company Vehicle and Employee Purchase Program projects and administrative tasks relative to vehicle ordering, delivery, service, billing, insurance, taxation, registration, titling, ticket/citation/toll processing, compliance, disposal, purchase processing, and customer service. · Update and maintain policies, programs, and other documentation in Life@Ford, MyFordVehicles, AXZ, SATS, SharePoint, the department share drive, etc.

Pontiac, Michigan30+ days ago

This hardworking team is one of the biggest forces behind our business’s achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court .

Southfield, MI14 days ago

You’ll lead client care coordination, support families and staff, and ensure high-quality service delivery for individuals receiving Michigan Waiver services. Experience in care coordination, case management, or related healthcare/social services field.

Troy, Michigan13 days ago

COMMUNITY NAME: Sunrise of Troy Job ID: 2026-238195 JOB OVERVIEW: The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Troy, Michigan16 days ago

COMMUNITY NAME: Sunrise of Troy Job ID: 2025-233943 JOB OVERVIEW: The Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse).

Detroit, MI30+ days ago

$85,000–$85,000

NIVA Wound Care is seeking an energetic, field-based Facility Account Manager (FAM) to lead our engagement with Skilled Nursing and Assisted Living Facilities across a high-impact territory. Location: Michigan with consistent daily travel required across our current operations (Detroit, Ann Arbor, Lansing, Jackson, Saginaw, and Grand Rapids) .

Pontiac, Michigan30+ days ago

Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

Detroit, MI30+ days ago

$71,100–$97,800 Per Year

The Field Care Manager Nurse 2 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. + Focuses on supporting members and/or caregivers utilizing an interdisciplinary approach in accessing social, housing, educational and other services, regardless of funding sources to meet their needs.

New!

Grosse Pointe Woods, Michigan2 days ago

$18.90–$18.90

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.

Roseville, MI30+ days ago

Full-time

We believe our team members perform their best when they are in a supportive environment and surrounded by hard-working, like-minded teammates. Manage staff that books and schedules service calls and do whatever is necessary to achieve department booked call and sales goals.

Troy, MI30+ days ago

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. + Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Troy, MI30+ days ago

Detroit, MI30+ days ago

The Wound Reconstruction and Care Account Manager will be a responsible for Integra's Integra Skin, PriMatrix and OmniGraft, product lines and solely responsible for supporting the sales of these products for a defined territory within the Hospital OR/Surgery and post-acute wound care setting. Primary responsibility will be to achieve or exceed defined territory sales revenue targets through strategic planning, relationship building, new account targeting, extensive product knowledge and exceptional customer service.

Novi, MI21 days ago

This individual will play a key role in creating a welcoming office culture, supporting staff, and ensuring seamless day-to-day operations so our providers can focus on delivering exceptional care. Our growing dental practice is looking for a dedicated Dental Office Manager who is passionate about patient care and team leadership.

Auburn Hills, MI30+ days ago

$45–$52 Per Hour
Full-time

Key Responsibilities Lead all project management activities to manage the overall program execution within scope and financials (program budget), focused on enhancing the NA customer service CRM platforms, tools, customer and contact center agent facing digital channels including voice, chat, SMS, web, and mobile, and associated operational customer service processes with the integration and implementation of AI and business process automations. This role serves as a bridge between the ICT technology and business systems management teams, 3rd Party technology and solution partners, and the Clients Customer Care Business Development, Customer Enhancement, Business Operations, and other Parts & Services business stakeholder teams, ensuring all project use cases are delivered on time, within scope, and aligned to targeted program objectives and KPIs.

Detroit, MI30+ days ago

The Sr Regional Manager delivers key results of the organization: sales and profit, through a consistent, high quality patient and customer experience in a multi-unit cross functional environment encompassing retail, lab and doctor services. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.

Rochester, MI30+ days ago

If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.

Livonia (Headquarters), Michigan14 days ago

Partner with IT Technical Support, Marketing Channel Managers, Digital Product Management, Neighbor Services, Operations teams, and third-party vendors to resolve complex issues requiring technical or third-level support. Pet Supplies Plus is ranked No. 31 overall in Entrepreneur Magazine's 2026 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size.

New!

Southgate, Michigan1 day ago

$20–$24

ABOUT THIS JOB:We are looking to hire an organized, multitasking, Office Manager for the Trenton/Southgate location who has experience in keeping the clinical/admin compliance for Medicaid- Wayne county in ABA (Applied Behavioral Analyses) . The office is quite busy; at any given time, you may be checking in anxious parents and their children, tending to phones, faxes, collecting necessary intake forms, and ensuring it is all done with a smile and accuracy.

MOUNT CLEMENS, MI30+ days ago

manage a clinical nutrition program within the acute care setting; supervise a team of inpatient dietitians across three locations (9.5 FTE); collaborate on the implementation and management of Sodexo’s meal service program and menu management system; foster a culture of learning that promotes career growth and professional development; and. For those eligible for the registration exam prior to 1/1/24: Bachelor's degree with completion of required coursework and supervised practice as dictated by the Accreditation Council for Education in Nutrition and Dietetics (ACEND) .

Ann Arbor, MI15 days ago

$18.30–$27.92 Per Hour

About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.

PONTIAC, Michigan30+ days ago

Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily.

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Customer Care Manager Jobs in Southfield, MI

Jobs

Account Manager – Specialty Pharmacy (Infusion Therapies)Jobot

Pro Sales Customer Care RepresentativePercepta

Travel Nurse RN - Case Manager - $1,686 to $1,884 per week in Ypsilanti, MIPrime Time Healthcare

Travel Nurse RN - Case Manager - $1,822 to $2,037 per week in Detroit, MIPrime Time Healthcare

Travel Nurse RN - Case Manager - $2,242 per week in Detroit, MICynet Health

Pro Sales Customer Care RepresentativeTTEC

Center Clinical ManagerChenMed

Electrical Project ManagerJobot

Customer Care RepresentativePercepta

French Bilingual Customer Care Representative (Hybrid in Dearborn)Percepta

Primary Care PhysicianOak Street Health

Senior Manager, Corporate StrategyAAA Life Insurance Company

French Bilingual Customer Care Representative (Hybrid in Dearborn)TTEC

Customer Care RepresentativeTTEC

Veterinary Hospital ManagerFord Caputo Animal Hospital

Hospital ManagerFord Caputo Animal Hospital

Senior Manager, Service DeliveryTTEC

Seasonal Licensed Healthcare Service Delivery ManagerTTEC

Senior Sales ManagerTTEC

Branch ManagerSunbelt Rentals

Medical AssitantChenMed

Director, Agentic AITTEC

Director, Data Science and Marketing Analytics InnovationAAA Life Insurance Company

Warranty Dealer Advocate LeadPercepta

Dealer Experience Specialist (Hybrid)Percepta

Vehicle Programs SpecialistPercepta

Warranty Dealer Advocate LeadTTEC

Vehicle Programs SpecialistTTEC

Customer Success ManagerUnited Wholesale Mortgage

Care ManagerPro Care by Abound Health

Care ManagerSunrise Senior Living

Med Care ManagerSunrise Senior Living

Wound Care Facility Account Manager (FAM) - Daily Travel RequiredNIVA Health

Customer Care Servicing SpecialistUnited Wholesale Mortgage

Registered Nurse – RN Field Care ManagerHumana

Assistant Customer Service ManagerKroger Rochester Hills

Customer Service Representative ManagerC&C Heating & Air Conditioning

Care Manager-4Sunrise Senior Living

Care Manager-1Sunrise Senior Living

Account Manager- Wound Reconstruction & Care - Detroit, MIIntegra LifeSciences

Dental Office ManagerToupin Dental & Associates

Project Management - Project ManagerLanceSoft Inc

Sr Regional ManagerEssilor Luxottica

LensCrafters - Store Manager III #5592 ROCHESTER HILLS MIEssilor Luxottica

Marketing Operations Manager - Hybrid Role (Monday- Wednesday in Office)Pet Supplies Plus

Office ManagerSuccess On The Spectrum

Clinical Nutrition ManagerSodexo

Retail Print ManagerOffice Depot

Patient Services Manager 2Sodexo

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