72 Results for

Customer Care Manager Jobs in Santa Fe, NM

Jobs

Santa Fe, NM7 days ago

Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment. Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications.

New!

Santa Fe, NM5 days ago

Manages subordinate personnel, prepares clinic budget, ensures data accuracy, prepares financial analyses, handles customer service issues and maintains provider/staff communications. Works closely with leadership to develop, implement, and maintain programs that enhance quality of care and achieve a high level of patient and provider satisfaction as well as meeting budgeted financial clinic performance.

Santa Fe, NM10 days ago

Our Senior RN-Case Managers Direct assigned team members of RN Case Managers in the provision of care in accordance with Agency policy and with state-specific nurse practice act, and regulatory requirements. The senior case manager, or similarly qualified alternate, shall be available at all times during operating hours and participate in all activities relevant to the professional services furnished, including the development of qualifications and the assignment of personnel.

New!

Santa Fe, NM2 days ago

Work effectively with other healthcare team members to optimize interventions and manage community outreach to promote disease awareness and the offerings of the specific clinic focus. Customer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality.

New!

Santa Fe, NM5 days ago

Maintenance/Lab Management: performs established daily and periodic preventative maintenance with documentation; troubleshoots minor problems and initiates service calls as needed; orders and restocks supplies/reagents; reviews policy & procedure manual; dates reagents and discards expired reagents. Examines and evaluates the cell sample for the presence or absence of normal/abnormal cellular patterns; assesses malignant, pre-malignant, inflammatory, and benign changes.

Santa Fe, NM30+ days ago

Remote

This job implements effective utilization management strategies including: review of appropriateness of health care services, application of criteria to ensure appropriate resource utilization, identification of opportunities for referral to a Health Coach/case management, and identification and resolution of quality issues. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._.

Santa Fe, NM30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Santa Fe, NM30+ days ago

Remote

$59,300–$80,900 Per Year

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members/care givers toward and facilitates interaction with resources appropriate for the care and wellbeing of members.

Santa Fe, NM30+ days ago

Build strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. • Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.

Santa Fe, NM30+ days ago

Remote

The Care Manager will advocate and guide utilizing motivational interviewing techniques and intervene on behalf of their members to ensure successful completion of member goals, while providing Complex Case Management and/or care management support through the duration of the care plan. The Care Manager supports the implementation of the Value Based Care Management program in an appropriate and efficient manner by providing high-quality telephonic Case or Care Management with CareFirst members.

Santo Domingo Pueblo, NM22 days ago

The Kewa Family Wellness Center Case Manager (CPSW Credentialed*) will engage in a wide range of activities including client intake & orientation, intensive case management, group facilitation, advocacy, motivational interviewing, linkage to appropriate resources, community and relationship building, skill building, mentoring, goal setting, and more to empower clients and promote optimal functioning within the community. The KFWC Case Manager, under supervision, are responsible for promoting a supportive-oriented system of care, providing support for staff and clients during crises, and serving as a mentor/role model demonstrating competency in recovery, effective coping skills, and self-help strategies.

Santa Fe, NM30+ days ago

Remote

$71,100–$97,800 Per Year

As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.

Santa Fe, NM30+ days ago

Remote

$71,100–$97,800 Per Year

New!

Santa Fe, NM1 day ago

Remote

$91,270–$114,088 Per Year

This leader fosters a culture of inclusion, collaboration, and continuous growth, where individuals are supported in stepping into leadership roles and building fulfilling careers. This individual leads with empathy, cultivates potential, and actively creates pathways for growth, ensuring that all team members feel seen, heard, and empowered.

Santa Fe, NM30+ days ago

Remote

As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex modernization projects primarily for Application Modernization and Connectivity, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. + Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio.

Española, NM16 days ago

Under the direction and supervision of the Regional Administrator the Clinic Manager is responsible for: Overseeing the day-to-day operations; Daily supervision of clinic receptionists; Ensuring the processing of patient payments, Preparation of certain patient and insurance billing, Purchase requisitions, and documentation for financial disbursement and reimbursements; Assures accurate and timely preparation of reports; Ensures that all administrative tasks are completed in an accurate and timely manner . Oversight of patient scheduling, clinic complaints, staff issues, financial reporting, various clinic inspections, the overall health and safety of clinic operations, team huddles and facilitating monthly staff meetings.

Los Alamos, New Mexico16 days ago

Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks. The Vitamin Manager is responsible for the successful operation and profitability of the vitamin department as well as training, directing and monitoring all department staff.

Santa Fe, NM30+ days ago

Remote

The incumbent conducts outreach to members enrolled in case management including but is not limited to: developing a care plan, encouraging behavior changes, identifying and addressing barriers, helping members to coordinate care, and identifying various resources to assist members in achieving their personal health goals. + For assigned case load, create care plans to address members’ identified needs, remove barriers to care, identify resources, and conduct a number of other activities to help improve the health outcomes of members; care plans include both long and short term goals and plan of regular contacts for re-assessment.

Santa Fe, NM30+ days ago

Remote

$70,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides service support to other IOA account teams and new producers during their first 3-6 months with account management and service.

New!

Santa Fe, NM5 days ago

Remote

$70,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides temporary service support to other IOA account teams and account management support to new producers during their first 3-6 months.

Santa Fe, NM30+ days ago

Remote

This team comprises several sub-teams, including: the Account & Privacy team, which enables customers to set up and manage their accounts, profiles, preferred settings, and privacy controls; and the Subscription Services (SSP) sub-team, which creates the platform that allows customers to discover and purchase Ford's digital services. Integrated Services creates and markets new customer products and experiences by integrating hardware, software, and services across Ford Blue, Model e, Ford Pro and Lincoln.

Santa Fe, NM30+ days ago

Remote

As a Senior Product Manager on the Fleet Management product team, you will be responsible for creating a world class user experience that focuses on driving outcomes and providing data for fleet managers. Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro.

Santa Fe, NM30+ days ago

$21.40–$30.60 Per Hour

Conduct benefit verifications and collaborate with various healthcare providers, including physicians, specialty pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services. Remain knowledgeable about long and short-range changes in the reimbursement environment including Medicare, Medicaid, Managed Care, and Commercial medical and pharmacy plans while planning for various scenarios that may impact prescribed products.

Santa Fe, NM30+ days ago

Remote

$77,000–$105,100 Per Year

Ability to lead a team of sales associates and train them in successful sales techniques, educational presentation skills, utilizing technology tools as well as building relationships with communities and medical providers. This role also involves cultivating, maintaining, and building relationships with Humana’s customers, both internal and external business partners, along with the community we serve through telephonic, virtual, and face-to-face interactions with individuals and groups.

Santa Fe, NM30+ days ago

Remote

$97,900–$133,500 Per Year

Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

Santa Fe, New Mexico30+ days ago

Discount Tire was founded in 1960 by Bruce T. Halle in Ann Arbor, Michigan, with a single store, an inventory of only six tires, and a promise to treat people right. Today, it is the nation’s largest independent tire and wheel retailer with over 1,200 stores across 40 states and over 31,000 employees.

Los Alamos, NM30+ days ago

Adheres to technical requirements for the project; defines and manages project deliverables, budgets, schedules, and risks; and oversees the project team in the planning, tracking, and execution of scope from initiation to completion where all scope is being executed in a DOE Hazard Category 2 and Security Classification 1 facility. Prior DOE experience supporting engineering, construction, and/or process improvements in direct relation to project performance along with prior experience and qualifications/certifications under Earned Value Management Systems (EVMS) such as Humphrey’s and Associates and Control Account Manager (or equal) is required.

Santa Fe, NM30+ days ago

We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives.

New!

Santa Fe, New Mexico3 days ago

Overview of Responsibilities: At Sprouts Farmers Market, the Assistant Bakery Manager is responsible to provide excellent customer satisfaction through the management and leadership of Bakery Clerks and assisting the Bakery Manager in the daily supervision of Bakery Department operations. With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting.

Santa Fe, NM30+ days ago

Remote

$126,300–$173,700 Per Year

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. The Lead Product Manager will collaborate with cross-functional teams, including engineering, design, data science, strategy, and business stakeholders to drive product strategy, define product vision, and ensure successful delivery of innovative AI and GenAI platforms/solutions.

Santa Fe, NM30+ days ago

Remote

$78,400–$107,800 Per Year

The Manager, Fraud and Waste works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.

Santa Fe, NM30+ days ago

Remote

$129,300–$177,800 Per Year

The Lead Actuary will be responsible for Medicaid-specific functions such as capitation rate review, drafting rate advocacy communications, actual-to-expected business analytics, forecasting market-specific financial results, and many ad hoc analyses related to the business (risk, compliance, operations, etc.) Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.

Santa Fe, NM30+ days ago

Remote

Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Focus of this position is to enhance and nurture existing relationships resulting in client retention and identification of upsell (add-on business) opportunities and to lead streamlined, effective internal teams to support clients and customers.

Santa Fe, NM30+ days ago

Remote

$104,000–$143,000 Per Year

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. Once products are launched, you will monitor the efficacy of products and use customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjust products over time to continue to achieve the desired outcomes.

Santa Fe, NM30+ days ago

Physical Demands/Working Conditions: While performing duties of this role, the employee is regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell. Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety.

Los Alamos, NM30+ days ago

Position typically requires a recognized degree in an engineering or scientific discipline, or specialized courses in project management, and ten (10) years work experience (5+ years experience in at least one of the following functions: engineering, procurement and construction) leading to a thorough understanding of the knowledge described above, or any combination of education and experience. May serve as a Control Account Manager (CAM) responsible for planning, budgeting, managing, and controlling costs and schedule performance for a project or subproject and serve as a point of contact for project controls, including account scope, schedule, budget and technical performance.

New!

Santa Fe, New Mexico4 days ago

Remote

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.

White Rock, NM25 days ago

Full-time

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.

White Rock, NM25 days ago

Full-time

SANTA FE, NM30+ days ago

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Santa Fe, NM30+ days ago

$36.49–$63.11 Per Hour

In this role, you will collaborate closely with product, design, research, clinical operations, engineering, and data science teams to design, build, and continuously improve an AI-native scheduling experience. • Have 2-4 years of product management experience, ideally with at least 1 year working on AI or search-powered products, voice or chat-based assistants, or digital healthcare tools.

SANTA FE, NM30+ days ago

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

SANTA FE, NM30+ days ago

Santa Fe, NM30 days ago

Remote

$70,000–$90,000 Per Year
Full-time

Los Alamos, New Mexico30+ days ago

Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks. The Vitamin/Body Care Assistant is responsible for assisting the Vitamin and Body Care Managers in the successful operation and profitability of the vitamin and body care departments.

New!

Santa Fe, NM4 days ago

Remote

Full-time

AO has redefined the modern workplace by moving to a 100% virtual environment, allowing our team members to work remotely while continuing to grow, collaborate, and advance their careers. We are looking for a Remote Client Service Manager who is passionate about leading people, improving processes, and delivering outstanding client experiences.

Santa Fe, NM30+ days ago

$21.40–$30.60 Per Hour

Santa Fe, NM30+ days ago

$79,100–$158,200 Per Year

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Española, NM22 days ago

Assist providers during patient treatments, procedures, and examinations by performing standing orders and protocols such as urinalysis, blood glucose, pregnancy and hematocrit testing; administering oral, intravenous, and injectable medications; performing peak flow tests, pure-tone audiograms, visual acuity testing, and EKGs. Ensure the security and adequacy of medications by ordering, receiving, and managing pharmaceutical inventory; remove expired medications; perform annual inventories; monitor medication refrigerator temperatures; and safeguard access to the drug room.

New!

Santa Fe, NMToday

$1–$3 Per Hour

Industry experience includes, but is not limited to: 5+ years as a top health care or senior living General Manager/Executive Director/General Manager OR any combination of the following: Director of Operations overseeing multiple revenue generating departments allowing significant financial, marketing, and operational accomplishments. As the Executive Director, you are responsible for leading the day-to-day operations of the community, including service provision, financial, human resources, licensure compliance, clinical, sales, marketing, and census development.

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Customer Care Manager Jobs in Santa Fe, NM

Jobs

Dialysis Program Manager Registered Nurse - RNFresenius Medical Care

Manager Practice II - Primary Family MedCHRISTUS Health

Registered Nurse - Senior RN Case ManagerProfessional Case Management

Registered Nurse Coordinator - ChemotherapyCHRISTUS Health

Cytologist - Laboratory - PRNCHRISTUS Health

Care Manager RN - (Remote)Highmark Health

Enterprise Customer Account ManagerUKG

Social Services Care ManagerHumana

Customer Account Manager 3UKG

Care Manager, Registered Nurse- RemoteSharecare

Behavioral Health Case ManagerSanto Domingo Tribe

Care Manager- Telephonic Nurse Part TimeCenterWell

Care Manager- Telephonic Nurse - Part Time Evenings & WeekendsCenterWell

Manager, Professional Services EngineeringRocket Software

Senior Project Manager (Professional Services)Rocket Software

Clinic Manager - Rio Arriba Health CommonsEl Centro Family Health

Vitamin ManagerNatural Grocers

Complex Case Manager RN - Oncology (Remote)Highmark Health

Commercial Lines - Account Manager (Fully Remote)Insurance Office of America

Commercial Insurance Account Manager (Central or Mountain Time Zone)Insurance Office of America

Sr. Product ManagerFord Motor Company

Senior Product Manager – Fleet Management UXFord Motor Company

Bilingual Case ManagerCardinal Health

Senior Manager, MarketPoint SalesHumana

Senior Data ManagerHumana

Assistant Manager - CerrillosDiscount Tire

Technical Project Manager 2 (3798)Navarro Inc.

Retail ManagerSavers / Value Village

Assistant Bakery ManagerSprouts Farmers Market

Lead Product ManagerHumana

Manager, Fraud and WasteHumana

Lead Medicaid Actuary (Manager)Humana

Client Success Manager - RemoteSharecare

Marketing Automation Manager (Adobe AEP/NBA)Humana

Restaurant General Manager - 70065-Santa Fe, NM (Santa Fe, NM)Long John Silver's

Project Manager 2/ Superintendent 3 #3174 (3792)Navarro Inc.

Tax Manager - Internal Partner/Individual Tax teamBaker Tilly Advisory Group, LP

CUSTOMER SVC/DEPT LEADERKroger Co.

CUSTOMER SVC/DEPT LEADERSmith's Food and Drug

Pharmacy Customer Service AssociateWalgreens

Digital Product Manager 2 - AI Agents, Scheduling ExpBaylor Scott & White Health

Customer Service AssociateWalgreens

Customer Service Associate - TemporaryWalgreens

Commercial Insurance Account Manger (Construction / Contractors)Insurance Office of America

Vitamin/Body Care AssistantNatural Grocers

WFH Client Care Beginner AgentGlobe Life AIL - Lisa Russel

Case Manager- Patient AccessCardinal Health

Business Planning Manager-OpsOracle

Registered NurseEl Centro Family Health

Executive Director - Senior LivingThe Legacy at Santa Fe

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