NewCustomer Success Manager JobotCustomer Success ManagerSan Francisco, CA$120,000–$165,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewAccount Manager – Specialty Pharmacy (Infusion Therapies) JobotAccount Manager – Specialty Pharmacy (Infusion Therapies)San Jose, CA$95,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role focuses on building strong provider relationships, generating qualified new patient starts, and serving as a trusted liaison between physicians, clinical stakeholders, and our infusion care teams.
House Manager / Personal Assistant Excellence Services, LLCHouse Manager / Personal AssistantMENLO PARK, CA$150,000–$200,000 / yearFull timeAccomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Duties: * Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
NewPersonal Lines Account Manager JobotPersonal Lines Account ManagerWalnut Creek, CA$65,000–$85,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The Personal Lines Account Manager is responsible for managing and servicing a portfolio of personal insurance clients, ensuring excellent customer service, policy accuracy, and strong client relationships.
NewCommercial Lines Account Manager JobotCommercial Lines Account ManagerWalnut Creek, CA$125,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate must have a very strong background of experience working primarily with medium to large size commercial accounts and possess a minimum of three to five years of insurance agency experience in an account management role.
NewCustomer Service Manager (Manufacturing) Davron LLCCustomer Service Manager (Manufacturing)Fremont, CAWith over 30 years of success, a strong team-oriented culture, and partnerships with high-profile clients in industries such as automotive, aerospace, and advanced manufacturing, this is an exciting opportunity to make a meaningful impact while working alongside professionals who value safety, quality, teamwork, customer service, and continuous improvement. CUSTOMER SERVICE MANAGER | CUSTOMER EXPERIENCE MANAGER | ACCOUNT MANAGER | ERP SYSTEMS | EPICOR | PRECISION MANUFACTURING | AEROSPACE MANUFACTURING | SEMICONDUCTOR MANUFACTURING | MEDICAL MANUFACTURING | CUSTOMER RELATIONSHIP MANAGEMENT | TEAM LEADERSHIP | CONTINUOUS IMPROVEMENT.
NewVP, Assistant Branch Manager - Campbell, CA Charles SchwabVP, Assistant Branch Manager - Campbell, CACampbell, CAAs an ABM, you are on a direct path to become a Branch Manager, a critical leader role within our Investor Services organization, which is responsible for helping individuals and families with their financial goals, including retirement planning, charitable giving, estate planning, active investing or managing banking and lending needs. In more than 300 branch offices in 45 U.S. states, you'll find Branch Managers leading and coaching their teams as they work directly with our clients to achieve their financial goals.
NewManager, Business Development (Northern California) John Paul Mitchell SystemsManager, Business Development (Northern California)San Francisco, CA$70,000–$80,000 / yearWe’ve been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more.
NewReliability Engineering Manager - (M5) APPLIED MATERIALSReliability Engineering Manager - (M5)Santa Clara, CA$171,500–$236,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. YesThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
NewTechnical Facilities Manager APPLIED MATERIALSTechnical Facilities ManagerSanta Clara, CA$163,000–$224,000 / yearThe Technical Facilities Manager acts as a subject‑matter expert for mechanical, electrical, plumbing (MEP), and life safety systems while supporting strategic planning for long-term facility sustainability and resilience. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor.
NewRN - Case Manager - AS Utilization Management - Full Time - 8 Hour - Days John Muir HealthRN - Case Manager - AS Utilization Management - Full Time - 8 Hour - DaysConcord, CA$89.23–$121.58 / hourSee John Muir Health Terms & Conditions at https://www.johnmuirhealth.com/terms-of-use.html and Privacy Policy at https://www.johnmuirhealth.com/content/dam/jmh/Documents/Legal-and-Privacy/website-privacy-policy.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The inpatient case manager applies the process of assessment, planning, implementation, monitoring, evaluation and coordination of care to meet the patient’s health care needs through hospitalization and transition back to the community and does this in coordination with the interdisciplinary health team.
Commercial Construction Project Manager HITT ContractingCommercial Construction Project ManagerSanta Clara, CA$106,480–$145,200 / yearThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
NewCommercial Route Manager (Pest Control) Sprague Pest SolutionsCommercial Route Manager (Pest Control)Fremont, CA$26–$32 / hourThe Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations.
NewAssistant Program Manager Hope ServicesAssistant Program ManagerSan Jose, CA$7,000–$7,500Required Knowledge and Skills1.Proficiency in MS Word, Excel, and database programs.2.Ability to communicate effectively and provide excellent customer service.3.Ability to facilitate systems and checks to assure delivery of quality services and products to internal and external customers.4.Knowledge of the principles of management, supervision, planning, fiscal management, fair employment practices, regulations, safety, health, and client rights.5.Ability to observe, evaluate, document, and communicate verbally and in writing.6.Knowledge of behavioral health, program development, relevant legislation, rules, and regulations.7.Ability to work independently and as a team member and relate to persons receiving services and their families or care providers. Essential FunctionsThe following responsibilities represent the essential functions of the position: An employee in this classification is responsible for carrying out the following functions:1.Assures adequate program staffing through scheduling, recruitment, hiring, and orientation of direct service, substitute, and volunteer staff as assigned.
Case Manager Nations FinestCase ManagerMenlo Park, CA$28–$36 / hourThe position may also require outreach in outdoor or residential environments, including shelters, encampments, and other community locations, where exposure to varying weather conditions and environmental factors can occur. Responsible for the coordination and provision of supportive services including financial assistance, income and health benefits, income maximization supports, and health care navigation.
NewCategory Manager Keurig Dr PepperCategory ManagerSAN FRANCISCO, CA$96,800–$126,000 / yearSuperior drive for results with demonstrated ability to build indispensable, collaborative partnerships with the customer and internal business partners, across functional teams. Deliver fully integrated consumer driven category leadership based on marketplace insights and trends to guide strategic choices and tactical executions.
NewTechnology Endpoint Engineering Manager Cooley LLPTechnology Endpoint Engineering ManagerSan Francisco, CA$145,000–$210,000 / yearUnder the general guidance of the Associate Director of Associate Director of Technology - Office Tech Operations (East Coast) and Endpoint Engineering, the Technology Endpoint Engineering Manager leads the strategy, engineering, and delivery of secure, reliable endpoints (desktops, laptops, mobile, VDI) across physical and virtual environments for the firm. 5+ years applicable experience in the field (e.g., experience with various Windows desktop operating system versions, application analysis, as well as support of at least 3 different desktop and laptop hardware devices); eligible for consideration of Senior designation with 7+ years applicable experience in the field with 2+ years of exempt/management experience in relevant roles .
NewClinic Administrative and Compliance Manager - Health Access Point Rafiki CoalitionClinic Administrative and Compliance Manager - Health Access PointSan Francisco, CA$85,000–$95,000 / yearCover Letter describing: Your experience managing clinic operations in regulated healthcare settings, including oversight of specimen collection or biohazard-related workflows, How you ensure safety, compliance, and operational efficiency. This role ensures that clinic operations run smoothly, services are delivered in alignment with program goals, and staff are supported to provide high-quality, culturally responsive care.
NewDevelopment Manager Rafiki CoalitionDevelopment ManagerSan Francisco, CA$65,000–$77,500 / yearOversee systems for timely acknowledgment letters and emails for grants, sponsorships, and major gifts, ensuring messages reflect Rafiki's voice and values, in collaboration with the Development Assistant who manages day-to-day preparation and mailing. The Development Manager is a hands-on project manager, writer, and relationship-builder who keeps proposals, reports, and sponsorship outreach on track, and who makes sure the ED and DD&C are well prepared for high-value fundraising conversations.
Commercial Construction Assistant Project Manager HITT ContractingCommercial Construction Assistant Project ManagerSanta Clara, CA$84,700–$121,000 / yearGather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model. An Assistant Project Manager (APM) obtains, evaluates, coordinates and distributes the information and authorizations necessary to construct projects on time, within budget and to the quality specified.
NewDirector of Product Management, AI - Remote MotiveDirector of Product Management, AI - RemoteSan Francisco, CARemote$187,000–$260,000 / yearYou will work alongside a star team from engineering, data science, computer vision, research & design, marketing, operations, legal, sales & customer success in a fast-paced, rapidly growing, technology environment to build intelligent experiences to shift behavior and drive ROI-positive impact for customers. Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
NewPrep Cook (Temporary Full-Time Position) Channing HousePrep Cook (Temporary Full-Time Position)Palo Alto, CA$24–$29.56 / hourWork to ensure consistency in quality, portions and presentation Ability to perform tasks within provided timelines and production schedule Cleaning; including dishwashing and basic maintenance of the kitchen All other duties as assigned Training and Policy Adherence – 15% of job duties: Ensure compliance with various licensing and regulatory agencies, including but not limited to: Santa Clara County Department of Health, CDPH, CDSS, CalOSHA, etc. Repetitive use of hands and fingers using tools such as knives, peelers and other kitchen instruments Prolonged periods using hot stove/oven and industrial kitchen equipment Possess multi-limb and eye-hand coordination Able to reach, bend, stoop, push and/or pull, and frequently lift/move up to 40 pounds.
NewOffice Manager SavATreeOffice ManagerRedwood City, CAFull timeYou will support your specialists in the field by tracking and reporting on performance, while also supporting the corporate Human Resources team by completing all necessary employee paperwork during employment. In this position you oversee all aspects of daily office operations including invoicing, scheduling, data entry, as well as order and maintain all internal office equipment and supplies.
Regional Sales Manager Mid Market - Local Gov TrimbleRegional Sales Manager Mid Market - Local GovSunnyvale, CAFull timeYou will directly influence how public agencies manage assets and deliver essential services, turning complex operational challenges into streamlined, sustainable outcomes for communities nationwide. Join a team where your entrepreneurial drive directly impacts infrastructure and public service efficiency, helping agencies build safer, smarter, and more sustainable communities through cutting-edge technology.
Senior Manager, Customer Care QcellsSenior Manager, Customer CareSanta Clara, CAFull timeMobility Standing 20% of time Sitting 70% of time Walking 10% of time Strength Pulling up to 10 Pounds Pushing up to 10 Pounds Carrying up to 10 Pounds Lifting up to 10 Pounds Dexterity (F = Frequently, O = Occasionally, N = Never) Typing F Handling F Reaching F Agility (F = Frequently, O = Occasionally, N = Never) Turning F Twisting F Bending O Crouching O Balancing N Climbing N Crawling N Kneeling N . Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services.
Senior Manager, Customer Care- Global Services NVIDIA CorpSenior Manager, Customer Care- Global ServicesSanta Clara, CAWhat you'll be doing: Deliver worldwide direction and collective accountability for Customer Care operations spanning multiple regions, service channels, and partners, ensuring consistent achievement of performance, quality, and customer experience outcomes. Partner with Human Resources to recruit, onboard, and develop Customer Care leaders and specialists, supporting succession planning, leadership development, and long term talent sustainability.
Sr. Manager, Customer Account Management Logitech International SASr. Manager, Customer Account ManagementSan Jose, CA$120,000–$205,000 / yearp>Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance. This leader will drive AI-enabled planning and execution, foster deep customer-centric partnerships, and champion end-to-end supply chain operations to meet the evolving needs of our retail and etail customers.
Senior Manager, Customer Experience Partner Success DoorDash IncSenior Manager, Customer Experience Partner SuccessCA$143,400–$210,900 / yearWe value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Act as primary thought partner and influential leader for critical XFN partners (Product, Analytics, eng, Finance), demonstrating strong XFN followership outside of immediate reporting line to accomplish shared goals.
Customer Success Manager Alex AICustomer Success ManagerSan Francisco, CaliforniaStrong technical aptitude: you reach for technical solutions first, can navigate integrations, APIs, and light troubleshooting, and translate customer needs into clear, actionable specs for engineering. As Customer Success Manager, you'll: Own customer onboarding for a portfolio of Enterprise and Mid-Market customers, driving a clean handoff from sales and fast initial adoption.
Customer service manager Full time The Michaels Companies IncCustomer service manager Full timeAlameda, CA$19.25–$23.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
PT Customer Service Manager The Michaels Companies IncPT Customer Service ManagerPinole, CA$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
customer service mgr (part time)Closing The Michaels Companies Inccustomer service mgr (part time)ClosingAlameda, CA$19.25–$23.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Manager, Customer Success Engineering DigitalOcean LLCManager, Customer Success EngineeringSan Francisco, CARemote$125,000–$153,000 / yearThe ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering "white-glove" experiences for strategic customers. What You'll Add to DigitalOcean: Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.
Customer Success Manager DoorDash IncCustomer Success ManagerSan Francisco, CA$102,000–$150,000 / yearDoorDash Commerce Platform is DoorDash's first restaurant software-as-a-service business unit - offering a suite of products and services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants to reach customers through their own first-party channels. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
Product Manager, Customer Support Operations Tesla IncProduct Manager, Customer Support OperationsFremont, CA$112,000–$204,000 / yearYou'll own the platform powering global support teams, partnering with Engineering, Operations, and Data teams to build capabilities that improve agent efficiency and customer outcomes. Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction.
NewCustomer Care Agent Mon-Fri 8am-5pm VRCCustomer Care Agent Mon-Fri 8am-5pmNewark, CAData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies:Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
NewSr. Product Manager, Customer Identity Tesla IncSr. Product Manager, Customer IdentityFremont, CA$136,000–$264,000 / yearOur team is composed of product managers, business analysts, UX designers, and full stack software engineers, working together to create elegant solutions to complex problems. Coordinate with security, legal and authentication teams to build scalable but impactful solutions to improve customer experience in the identity management capacity.
NewScaled Customer Activation Manager | Bill Pay Specialist Paribus (Ramp)Scaled Customer Activation Manager | Bill Pay SpecialistSan Francisco, CAWe automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closingbooks. As an early member of this team, you will play a key role in building and refining the program, defining the implementation motion, and shaping how Ramp activates and supports Bill Pay users at scale.
Mid-Market Customer Success Manager Overjet IncMid-Market Customer Success ManagerSan Mateo, CAManaging Mid-Market accounts, primarily working with dental office leadership and central office leadership. Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location.
Senior Customer Success Manager Workato IncSenior Customer Success ManagerPalo Alto, CA$120,000–$160,000 / yearA leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workatos cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform.
Program Manager (Animal Care and Services) - Public Works San Jose City CouncilProgram Manager (Animal Care and Services) - Public WorksSan Jose, CA$134,490.72–$174,851.04 / yearSupervision: Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services.
Customer Care Agent Vital Records ControlCustomer Care AgentNewark, CA$23–$26 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Customer Care Agent Mon-Fri 8am-5pm Vital Records ControlCustomer Care Agent Mon-Fri 8am-5pmNewark, CAData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Security GRC Manager: Customer Trust Enablement SierraSecurity GRC Manager: Customer Trust EnablementSan Francisco, CaliforniaExecutive audiences and customer/prospects representing Sierra's security posture in strategic customer engagements and Field CISO activities, leading audits and security meetings with the risk teams at regulated banks and financial institutions, and translating technical security concepts for business stakeholders. Build systematic customer intelligence loops that translate the regulatory drivers and recurring concerns across industries and regions such as healthcare, insurance providers, financial services, and global markets into prioritized inputs for the Product, Engineering, and Security GRC roadmaps.
Resident Care Manager / LVN Kisco Senior LivingResident Care Manager / LVNWalnut Creek, CA$78,000–$85,000 / yearResponsible for monitoring and evaluating assigned residents and regularly assess levels of care, whenever there is a change in condition and/or to determine whether a resident is no longer appropriate for the setting, notifying Assistant Living Director as required. The Resident Care Manager @ Byron Park directs, coordinates, and supervises care services provided by care associates for the residents within the Assisted Living Department.
Lead Product Manager, Digital Care Fanatics IncLead Product Manager, Digital CareRedwood City, CA$227,760–$237,760 / yearDefine Product strategy, feature design, and technology approach; Define product strategy and KPIs that reflect progress; Drive progress on end-to-end process/workflow improvement across functions; Identify the root causes of issues and resolve them; Develop and implement self-service features that enable customers to manage their orders; Enhancing the self-service order modification framework and managing the chat and voice bot products; Identify pain points and opportunities in the post-order experience through customer feedback, data analysis, and market research; Collaborate with customer service teams to ensure alignment between automated solutions and human support; Manage multiple stakeholders across the organization; Define and manage the product roadmap, setting of and continuously managing the right expectations with all relevant stakeholders including the senior leadership team; Establish and oversee the requirements definition process to ensure products will achieve desired outcomes of stakeholders and/customers; Proactively identify and resolve strategic issues that may impair the organization's ability to meet its strategic, financial, and technical goals. Must also have experience in the following: 3 years of professional experience driving full technical product lifecycle including integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution; 3 years of professional experience capturing product requirements including stories, charting roadmap and documenting short and long-term customer use cases in product development workflow management tools; 3 years of professional experience utilizing agile development methodologies, including conducting sprint plans to continuously release product updates; 3 years of professional experience analyzing customer telemetry data in analytics tools, including Excel, and deriving actionable insights; 3 years of professional experience performing root cause analysis to develop machine learning algorithms to optimize the platform; 3 years of professional experience creating wireframes, prototypes and mocks using tools, including PowerPoint and Paint; 3 years of professional experience performing stakeholder management.
Customer Experience Manager Cloudflare IncCustomer Experience ManagerSan Francisco, CAOwn or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings , with a track record of successful planning and execution of Executive Business Reviews. Above all, you will embed AI-driven optimization into your daily workflows-using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.
NewSenior Customer Marketing Manager Sigma Computing IncSenior Customer Marketing ManagerSan Francisco, CAThe round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. Source and prepare customer speakers for the moments that matter, including Snowflake Summit, Databricks DAIS, and our own Workflow conference, build their presentations, and run the Sigma User Meetups (SUMs) webinar series.
Principal Customer Success Manager, Strategic 6Sense Insights IncPrincipal Customer Success Manager, StrategicSan Francisco, CA$159,328–$229,571 / yearMust have experience with the following: developing strategies on assigned accounts to fully leverage technology solutions; high-touch Strategic or Enterprise Customer Success; working with global enterprise and customers with multiple stakeholders; managing success programs as the key advisor to global as well as regional customer organizations; advising customers including CxOs on how to best use and adopt SaaS platform for faster Return on Investment (ROI); working closely with B2B demand gen, marketing operations, sales operations, and analytics teams; negotiating renewals and identifying and driving upsell opportunities; leading projects from conception to closure, and leveraging and influencing internal resources to get things done; and marketing tech stack: Marketing Automation, digital marketing technologies, data providers, B2B digital media. Telecommuting permitted from within the U.S. Minimum requirements: Bachelor's degree or foreign equivalent in Global Marketing, Marketing, or related field, plus five (5) years of experience as a Customer Success Manager, Account Manager, Consultant, or related occupation.
Manager, Customer Success Team Assort HealthManager, Customer Success TeamSan Francisco, CaliforniaDrive executive presence and relationship depth — model and coach the team on building relationships that go beyond the day-to-day CSM contact, including leading QBRs and ensuring every account has meaningful coverage across clinical, operational, and executive stakeholders. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 190 million patient interactions, 62,000 care protocols, 1.6 million decision pathways.