Customer Care Manager EssilorLuxottica SACustomer Care ManagerLenexa, KSWe offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. Bachelor's degree in Business Administration or related field 6+ years of customer service or call center experience 4+ years of optical experience (customer service, lab operations, or related) 2+ years of people management experience Strong understanding of lab workflows CRM platforms & telephony systems experience Excellent communication skills & customer-centric mindset.
Customer Care Agent Vital Records ControlCustomer Care AgentKansas City, KSli>Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Manager, Customer Care KGP Telecommunications, LLCManager, Customer CareLenexa, Kansasul>Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence; ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the Company. Direct Inside Sales and Customer Care to include all representation of customer support through management of customer support employees, consultation of customers’ requirements and problem resolution tracking utilizing technology tools.